Game breaking ending bug

[forest vigil]

In the basement act there's quite a game breaking bug not allowing me to finish my game for the second time.
I'll give a description on what happened and it Will have ENDING SPOILERS..
So what happened is this. When I saved Detective and Bagger from their cages, I was given the last key from detective to open that door with the two locks

Once I opened the two locks, I opened the door and entered. And the game starts loading. It's meant to pop up with Mr. Peterson sleeping part.
But the thing is, this does not happen.
Once loaded I keep on teleporting back to the closet in the baggers room I just saved him.
Even I tried many times and sometimes bagger would walk out of his cage and stand there..

I tried reloading my game and all, but it was no success.
Hopefully something is done about this, and generally one of my fav games ✨

[fickle cedar]

Hey, thank you for your bug report & feedback. Could you please provide us with a video of the incident to help us identify the issue?

How to record a video on Meta Quest: https://www.meta.com/en-gb/help/quest/articles/in-vr-experiences/social-features-and-sharing/record-video-oculus/

[forest vigil]

Here are the videos, the one labelled as 'VRBUG2' (left one) is the one I'm talking about.
VRBUG1 is one a found right after

[fickle cedar]

Hey, great job! The videos are super-useful.

You mentioned that this is your second playthrough. Did you encounter the same problem during your first attempt, and do you recall doing something differently in-game (e.g., while getting the keys)? Thank you!

[forest vigil]

On my first playthrough this happened once where I teleported back like in the video. I thought I might as well try again so I went and unlocked it once again, that time it worked.

And I restarted my game today and ran through all of the game to the same part here, and it's still doing it. (so basically 2 attempts now trying to restart to look with no success)

And I had no problem with the keys, they spawned where they were meant to and worked as they were meant to.
So other than it teleporting me back once on my first playthrough and the two second ones it keeps doing it that would really be all

[fickle cedar]

Thank you for the extra details. We'll look into it. 🙂

[forest vigil]

Thank you so much

[forest vigil]

Coming back to this, I played the ending once again yesterday. But this time the bug did not happen, but once unlocking the two locks and loading back in, I went to the second door which just flung me across the universe making me soft locked. I decided to have a break.

But now coming back today and replaying the ending, this bug of the report above happened once again. I was recording a video as it happened, but I also caught another bug which happened which I can hopefully send soon

[forest vigil]

Generally I think this bug has stopped, I've played yesterday and finally finished the full game for a second time

[elfin hedge]

It worked for you... But here I am to make this topic alive again. I've tried to beat the game twice, and entered this mysterious door countless times but still nothing. The game just doesn't want to load the next room in any scenario. This is a huge problem, the game is unbeatable.

[fickle cedar]

Hey, could you share a video of the incident? That would be really helpful for us to investigate further.

We also recommend following an online guide to make sure you (1) don’t skip any important game steps, and (2) try doing things in the same order as shown in the video.

[sharp light]

I have a suggestion why not create an online mode in Hello Neighbor which would be a very cool addition, my friends and I are looking forward to it.

[forest vigil]

Feel free to add any suggestions about the Hello neighbor games in the corresponding feedback/suggestion channels.
Hello neighbor 1, H&S, and HND; #1047329424258891798
Hello neighbor 2; #1047329656401035284
Secret neighbor; #1047330977103482932
Hello engineer; #1068183817526976623
Hello neighbor VR;#1110625850090586122

[elfin hedge]

it looks exactly the same like

[elfin hedge]

this

there is no more context to provide

I am just saying the bug haven't magically disappear just because some guy got lucky and the game magically loaded for him

It's hilarious to pay full price for a game you cant even beat beacouse of a glitch...

[fickle cedar]

Rest assured, we’ll investigate this issue further.

In the meantime, you may need to start a new playthrough to progress past this stage. We recommend consulting an online guide and following a similar sequence of events and triggers as you approach this part of the game.

Thank you once again for reporting this!

[elfin hedge]

Thanks for your response
And for your information, I was determined to beat the game on my quest 2 a couple of times. But nothing works unfortunately...

[fickle cedar]

I'm genuinely sorry to hear that!

Could you confirm if you've started the game completely from scratch and if you've tried any generic workarounds, such as deleting and reinstalling?

[elfin hedge]

Yes, absolutely

[stiff bear]

Uhhhh I’m not rushing anyone but it’s been well over a month since anyone last talked about this

[forest vigil]

in fact, played the other day again and it occurred once again

Tried doing it again and also happened

[sand robin]

I'm reading bug reports and it's just incredible. in a bad way.

is the game actually playable, or is it very buggy? curious
i watched one gameplay back then, and it was buggy for the person too