**FAQ: **
Q: Hi, I am new to cybersecurity do you know where can i start?
A: Here is a step by step to becoming your dream role -> https://www.hackthebox.com/blog/learn-to-hack-beginners-bible
Q: Why can't I see the rest of the channels in the server? (general/main chat channel)
A: You will need to go and verify yourself by reading #welcome and also become familiar with the server #rules
Q: Can you help me with box xyz
A: First off, Please remember Rule #8, do not DM anyone without prior consent. (Doesn't apply to moderation staff for STAFF issues), you can ask for help in boxes or the appropriate channels.
Q: My VPN isn't working. Can you please help me with troubleshooting? (OR any other issue).
A: For light troubleshooting issues you can chat with the community to see if any fellow HTBers can help. Otherwise, we strongly advise you to check out our knowledge base here https://help.hackthebox.com/en/ for all relative issues and step-by-step troubleshooting. 💪
Q: I want support for anything HTB related
A: For any other issues or inquiries, please reach out to Hack The Box Technical Support staff by visiting any of the platforms of Hack The Box and using the chat bubble 🗨️ at the bottom right of any page. The team will get back to you shortly!
Please note that in order for the support bubble to appear on the page, you will need to disable script-blocking to segment.com.
Q: My social media accounts got hacked, can someone please recover?
A: We are not a hacker for hire service. If you are looking to recover your social media account, please contact there support.
Q: I've been charged/billed on my account. Can you please refund me.
A: Please contact us via the green chat bubble in the bottom right corner. If you don't see it, please disable adblockers. We do NOT support billing enquires via the discord.