#crash

34 messages · Page 1 of 1 (latest)

zealous heron
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LoginId:9189eb4545d80a69e4c4b9b76653c7f1
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000001380

CepheusProtocol_Win64_Shipping!TMapBase<FD3D12VertexDeclarationKey,TRefCountPtr<FRHIVertexDeclaration>,FDefaultSetAllocator,TDefaultMapHashableKeyFuncs<FD3D12VertexDeclarationKey,TRefCountPtr<FRHIVertexDeclaration>,0> >::Emplace<FD3D12VertexDeclarationKey co()
CepheusProtocol_Win64_Shipping!D3D12RHI::TerminateOnGPUCrash()
CepheusProtocol_Win64_Shipping!D3D12RHI::VerifyD3D12Result()
CepheusProtocol_Win64_Shipping!FWindowsD3D12Adapter::CreateCommandSignatures()
CepheusProtocol_Win64_Shipping!FD3D12Adapter::InitializeDevices()
CepheusProtocol_Win64_Shipping!FD3D12DynamicRHI::Init()
CepheusProtocol_Win64_Shipping!RHIInit()
CepheusProtocol_Win64_Shipping!FEngineLoop::PreInitPreStartupScreen()
CepheusProtocol_Win64_Shipping!GuardedMain()
CepheusProtocol_Win64_Shipping!GuardedMainWrapper()
CepheusProtocol_Win64_Shipping!LaunchWindowsStartup()
CepheusProtocol_Win64_Shipping!WinMain()
CepheusProtocol_Win64_Shipping!__scrt_common_main_seh() [d:\a01_work\43\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

digital haven
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What DirectX version are you on + driver version?

zealous heron
digital haven
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Can you send me your DXDIAG?

zealous heron
median cove
# zealous heron where can i find that at

Type in 'dxdiag' into the Windows search bar at the bottom left to get a program that shows us the DirectX Diagnostic for your system.
Then you can hit Save All Information (bottom-middle of that window) to create a .txt doc, and post that here. 🙂

zealous heron
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i may be stupidfor this this as far i got

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DirectX Diagnostics
DxDiag is a tool that is included with DirectX, a package of software and components for multimedia applications123. It stands for DirectX Diagnostics124. It allows you to view system information and DirectX information related to your video card and sound card1234. It also helps you to test DirectX functionality and troubleshoot problems with audio, display, video and other multimedia applications15. The version of DxDiag depends on the version of Windows and the DirectX version supported by your graphics adapter5.

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there like 10 things to click+

white beacon
# zealous heron DirectX Diagnostics DxDiag is a tool that is included with DirectX, a package of...

  1. Press Windows Key(the key with the Windows Company symbol on it) + R.

  2. Type this- Dxdiag

Press the Enter Key Afterwards

  1. In the bottom of the opened window, click the second bar from the right which is labeled "Save All Information".

  2. This will open a Save Prompt window. Choose the location where you want to save the created text file.

  3. Come back to Discord. Upload the created text file from that location to here on this forum.

@zealous heron

digital haven
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This helps put this in a simple report for us to troubleshoot

zealous heron
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hopfully i did it

zealous heron
white beacon
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@digital haven @median cove

white beacon
zealous heron
digital haven
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How's your English? To verify the game used to work before this update?

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It sounds like a an OS/Driver issue

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i could help if we can share screen

zealous heron
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Ok

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When do you want to screen share

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@digital haven

digital haven
zealous heron
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it run fin untill recent updates of when i first put out a form of the crash were i cant even open it with out crashing

digital haven
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Because the last update added unreal engine 5.1

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Which means all your drivers and such must be up to date

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I was able to open it on a fresh install of windows on a 1060-i7 4th generation so it should be working with you

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its either video card drivers or a missing require from DirectX12 thats corrupted