How many days should I wait to get answer ?
#Report
worthy notch
livid apex
How many days should I wait to get answer ?
It can take a week , or even few months
Sending a request is like spining a wheel of fortune
worthy notch
It can take a week , or even few months
There are people who have been answered after one day and sometimes less than 12 hours.
I've had an account under review for 6 months.
I messaged the support and replied that the problem had been resolved but when I opened the game I found the review message still existed!
I sent them back and replied that your participation in the rankings and competitions was permanently suspended
Account Operating Normal
Complete the tasks and move naturally
But the review message always exists and I can't access the alliance base and collect gold!
On Discord, too, nobody answers my problem. Honestly, it bothered me a lot.
livid apex
There are people who have been answered after one day and sometimes less than 12...
I lost my canyon rewards due to their anti-cheat system issues , and they compensated me in a week
They sometimes do the job just fine
But mostly ... it's miserable
I personally used that chatbot system
From in-game
My case got solved there
Replies are relatively faster there
worthy notch
Replies are relatively faster there
Only Ksandr was responding to my messages
Unfortunately, he took a vacation
And then he left as a developer 😥
livid apex
Only Ksandr was responding to my messages
Unfortunately, he took a vacation
An...
Yes ... ksandr truly cared
But ... good people always tend to dissapear sooner or later nowadays
worthy notch
Replies are relatively faster there
The in-game chatbot is so stupid
He always says you will be answered by a developer
livid apex
The in-game chatbot is so stupid
He always says you will be answered by a devel...
I personally was
The next day i got replied
But compensation itself came after a week
worthy notch
I think they can't fix the problem in my account that's why they didn't reply to me
livid apex
It might be a reason
worthy notch
But compensation itself came after a week
Today 8th
worthy notch
It might be a reason
So should tell me what happens
livid apex
This is the reply from the next day
And the one after i sent a reminder since i was worried ... after this reply , they directly sent me the compensation
worthy notch
worthy notch
If they won't to fix it
I want my money back
livid apex
They take long to refund too