#đŸȘ›ăƒ»switch-issues

1 messages · Page 54 of 1

sharp patio
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i see a lot of messages regarding game crashes, most of the issues are similar to the global vesion, have you ever seen fixes for the nintendo switch? no therefore must stop sensitizing the community to help solve the already known concerns, the only solution is to wait for the next update and deal with all these problems

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a new wave of gamers who quit this game, ask if GL doesn't pay the price for being unable to solve problems and pretend to be listening, anyway trying to have fun

boreal gyro
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Because you didn't beat the time

gloomy zenith
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I had it in French and instead of “barrel roll” it said “baguette”. I spent hours trying to get 10 baguettes!

rough moat
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FIX THE CRASHING!!!!!!

boreal gyro
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Thats the time someone else got hence why it's listed as time to beat

rain crown
boreal gyro
rain crown
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Not in practice no , then it is stupid as i still do the target. Thks for explaining

boreal gyro
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Np

terse steeple
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you dont practice at all? that's what i call a "pro"

tardy quest
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Why in the repeater on About screen? đŸ€Ł

south hill
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switching between modes is def the cause of crashing

loud burrow
south hill
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wut

zealous tundra
burnt lance
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bruh the game still crashed even if I only play MP1

feral edge
south hill
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I should've said it's def one of the causes of crashes

rain crown
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Return of the crazy DC? My game is not on the sd card. I haven t had an explosion in month

analog sun
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It started lagging like crasy

abstract dagger
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And now... What happens?

rustic snow
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Report the issue but its basically useless since gameloft ain't gonna do nothing about it

abstract dagger
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Where do i report? Is not here?

rustic snow
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Switch doesnt have a report button for issues ._.

white epoch
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Very true

abstract dagger
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I thought this channel was to report issues

white epoch
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That is an issue

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botting needs to stop

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Its unfair

rain crown
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Display bug , everyone else result has disappeared so i don t know where i stand

shy prairie
rain crown
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No it eventually popped up back to normal without restarting or emptying cache. It was doing the same on the last gp (porsche)

shy iron
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Just a tiny thing, but just in case you guys need to put a timer going in the background to make sure it works right with the event and such.... (it's likely just a visual thing) but

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the Legend pack in the store is missing the countdown timer to it's removal!

umbral junco
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All my 5 crashes is all in Rome

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Weird

dense harness
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@shy prairie any update on the crashes anything please pretty please give us some hope. Even if it's we've removed tea breaks until we know the issue as a company wanting to make profit this is very strange way of going about it.

dense harness
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@dense harness if there was any update you would See it.

dense harness
#

I would also expect it to have been impacted assessed and a priority assigned to it, which GL should share with the community

dense harness
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Lots of money.

jagged loom
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I have a lot of crashes in such a compilation: Asterion/Rome,The Eternal City/Career

queen vesselBOT
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benny#2896 has been warned

Reason: Bad word usage

ripe swift
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5 mp1 races, 3 crashes, 2 during the race and 1 in the lobby, can’t even finish the daily token runs, it’s annoying GL

queen vesselBOT
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Jamieguk#6422 has been warned

Reason: Bad word usage

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Jamieguk#6422 has been warned

Reason: filter bypass

dense harness
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piĂč passa il tempo e piĂč il gioco peggiora, state diventando peggio della EA games con fifa che Ăš un gioco completamente scriptato in modo da farti spendere sempre piĂč soldi. piano piano perderete molti utenti. ve lo dice uno che gioca da mesi e mesi e adesso non gioca piĂč.
come me ci sono tante altre persone, cercate di migliorate sto gioco o vi ritroverete con 0 giocatori

terse steeple
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english

umbral junco
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english

slow sable
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@dense harness hey there. Can you send that in English please, this is an English server. Thanks

topaz river
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The game crashes every once in a while when I play ranked or daily events. Idk if it's just me or not but it's been happening alot lately. Is it a bug?

fair scarab
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Hi. I'm trying to buy the lambo ultimate experience relay packs because I want the veneno BPs but it won't let me because relay 1 gives a "product does not exist" error. I can upload photos

random junco
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In mp2 I went out ofthe track and then the car just went through the map and just kept falling into the abyss lol.

boreal gyro
# dense harness piĂč passa il tempo e piĂč il gioco peggiora, state diventando peggio della EA gam...

Translation...
the more time passes and the worse the game gets, you are becoming worse than EA games with fifa which is a fully scripted game so you can spendy more and more money. slowly you will lose many users. someone who has been playing for months and months tells you this and now he doesn't play anymore.
like me there are many other people, try to improve this game or you will end up with 0 players

random junco
spare hornet
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Or they fell off the map into the abyss lol

random junco
spare hornet
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You could, they don’t. Also server location.

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It’s not just your connection that depends, theirs does aswell.

random junco
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I assume the servers are in France

echo raft
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no they're in romania

spare hornet
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If they only had servers in europe, US players would always have questionable connection, and that’s not the case.

sharp patio
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I think only 3/4 servers lobby, 1 server login+data and using also for cross platform but cant playing with others devices

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Correct me if i am wrong đŸ„ł

sharp patio
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look a about in setting if Eur = mdc / Apa = hdc / Chn = bdc

unborn osprey
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This is getting really really out of hand. Game crashing 20 times a day... Now new low. At the end of my GP run (good enough for 2md place) network status became not syncing...... Wow. I can see all the player I can load their club info internet works fine. Bit not for the time. Waited 10 minutes restarted game spend 500 tokens on extra races to no avail. Good job greedloft. Keep charging more and more and introducing more and more bugs. Simply revolting. That's after last gp I couldn't participate in R1 since your bugs. I think I'm down 5000 tokens because of bugs and crashes. And we got 300 back as apology. Does it make any sense????? And let's make more Special events were we can't unlock the car even if we have ALL required cars at max. It's getting old. Very old. Game is getting worse and worse and more expensive. And no one cares. Greed rules.

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When I click on (I) everything was loading fine so no issues with my internet, just servers decided not to count my time. Thank you greedloft

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I'll make sure to spend more money on such a great game that keeps on giving. And wait for next 300 token handout for major bugs, making game hardly playable, but I guess that's exactly the plan after this network status thing, I spent 500 tokens just 5o not get anywhere. So looks like it is a greedy plan that actually works. I hope GL team is very proud of what they accomplished here

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....

strong compass
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I got loaded into a MP1 race which was already ongoing.

hasty prawn
fair scarab
terse steeple
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i had a weird bug with jesko today, after some strange 360 landing got stuck with the car turning to the right all the time, just like if i had a heavy joydrift, it was fun to compensate the right turn with manual left turn trying to go straight lol, it got fixed after i stop the jesko

brittle solar
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What controller do you use?

terse steeple
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Official pro controller

brittle solar
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OK I use the split pad pro

oak citrus
dense harness
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Closing the game froze my switch so hard that I can't even force the console to turn off

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I've been waiting for 30 minutes and nothing has changed

magic cradle
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same but for me it eventually force turns off within 5 mins

dense harness
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Still waiting for me, the loading circle animation thing hasn't moved in 20 minutes

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47 minutes later, the switch force shut down

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This isn't the first time I've had this issue, but it is the first time it has continued for so long

magic cradle
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and the crashes are so annoying

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i wish my pc was good enough for a9

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gets stuck on synchronizing with server

upper vigil
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Hi @shy prairie , is this a normal behavior? How can someone get a custom Sian?

sturdy plaza
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color glitch

patent marsh
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why just happened


upper vigil
# quaint skiff color glitch like Moyai said

Does it mean it is unwanted? Coz I've found 3 more players with customized colors. Does it complain with A9 TOS? Just curious. Coz someone told me it's something not allowed.

brittle solar
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If it's a custom Nissan or a dual color lambo or Austin Martin it's against tos or in this case if no one has the car, otherwise you can't tell

echo raft
echo raft
surreal sorrel
quaint skiff
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not a visual bug

surreal sorrel
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It looks like they used the glitch, but I could be wrong...

quaint skiff
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They used it

spare hornet
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Aaand there goes the 1 good glitch A9 has

quaint skiff
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there is no other way to put colors onto the Sian yet

spare hornet
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Have fun with the hourly crashes now Peace

quartz mirage
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Who cares if people put colors on cars before they have them starred up or unlocked? It affects nothing

quaint skiff
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^

spare hornet
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^

echo raft
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^

glass mica
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^

brittle solar
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Legally Nissans can only be stock lambos can't have dual , Austin Martins can't have dual or colored brakes calipers and Ferraris have to have stock rims. That is literally the only reason why gl wants to fix it otherwise they wouldn't care.

glass mica
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It's only licencing with A9 that allows certain colours on certain cars

quaint skiff
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Also why do you say Austin Martin. It's Aston Martin kek

brittle solar
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But with the glitch it breaks that agreement

queen vesselBOT
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Supechan#8047 has been warned

Reason: Bad word usage

dusky merlin
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@shy prairie Only in Switch version (auto acceleration on and off) This feature is really weird. If turn off the automatic acceleration and release the accelerator only when drifting, can drift without decelerating. This feature makes it easy for bad players to get good time. Remove this feature now

echo raft
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it is a feature, not a bug, and it's not going to be removed

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@dusky merlin

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and they cant remove it even if they wanted to

quaint skiff
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With "releasing accel while drifting"

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It has been around for a year or so

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probably even since release

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They won't fix that one

hasty prawn
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It’s not really a feature as it is a side affect of the physics engine when it got ported. It won’t get fixed.

pale oasis
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They won’t fix it because it’s not a Bug. On the other platforms you can’t turn off auto acceleration, that’s why it’s not a thing there, but the devs already confirmed it’s a feature and not a bug. Basically it triggers a floaty that way. On global you can get the same behavior with punch drifts or 360 floatys.

quaint skiff
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^

dusky merlin
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It's really a shame that the great players in the global version have tried a lot and the great time gained is easily overtaken by the po0p player in the switch versionghost1

crisp berry
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When I load into multiplayer, sometimes the game closes because an error occurred.

queen vesselBOT
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Seb015#9239 has been warned

Reason: Bad word usage

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Seb015#9239 has been warned

Reason: banned reaction

terse steeple
brittle solar
sand agate
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Why I cannot use the chat button?

plain raptor
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I can't play multiplayer. Like at all

brittle solar
boreal gyro
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Soft bans shouldn't be a thing

brittle solar
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They were at the beginning of lambo season kek

desert onyx
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Looks like there is an issue with store on switch, mine hasn’t refreshed yet, it should at 10 on top of that is says 13 hrs to refresh


slow sable
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This happens sometimes, not too commonly though. It’ll fix itself once the timer runs down

jagged loom
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GL: You can fix it by pressing green tokens 20 button.

forest mulch
rain crown
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Can you sort out this ghost stuff, they should either be immaterial OR solid but they can t have it both way it is not possible to play like that

quaint skiff
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It's either very bad connection from that dude or the servers are bad

sand agate
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um...my switch somehow run split-screen Osaka at 5 fps...

summer belfry
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Lambo season just endet this morning, but there were 20+ days left. What happened? đŸ„Ž

summer belfry
halcyon belfry
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Is normal I founded the mclaren f1 in carrer mode? I mean its not on switch

weak folio
halcyon belfry
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Ok thanks now we are gonna have a new McLaren on switch

maiden lantern
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How can I transfer my game from one switch to another?

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do I need to have Online?

quaint skiff
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Why do global updates matter at switching your progress from one switch to another switch?

elfin pebble
elfin pebble
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cant even read smh

plain raptor
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@shy prairie Basically, I was playing MP2 and I finished 2nd. But the game thought I finished 4th. So even though I finished 2nd, it out me in 4th place. The guy in "2nd" (actually 3rd) got 13 points and I lost 3.

brittle solar
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Weird problem,I've been customizing my cars and once I do it on cars that have moving parts ,they stop moving.

barren nimbus
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Ihave same problem, special event disabled

shrewd perch
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the misson for picking up nitro bottles in special events is broken

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i picked up 14 checked my progress and it showed 0/75

shy prairie
shrewd perch
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jesko practice?

shy prairie
shrewd perch
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sian mp?

shy prairie
barren nimbus
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Ah that's why its disabled

shrewd perch
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nevermind then

frozen tide
dense harness
shy prairie
elfin pebble
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Season 5? đŸ€”

blazing stratus
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Am I the only with this error??

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10 minutes and nothing

shrewd perch
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its normal

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nevermind

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disconnected?

main yacht
blazing stratus
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And now this

main yacht
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bruh!

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bugloft hates all of us

sacred imp
main yacht
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yep me too

shy prairie
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did you all restart?

sacred imp
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i just did

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ill try again

main yacht
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restart the game or switch? @shy prairie

shy prairie
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the game first then the switch if that doesn't work

main yacht
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ok

thin drift
main yacht
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thanks

elfin pebble
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after i restarted the switch and started the game and poof 😂

summer fox
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Ah ok. So I’m not the only one

worthy gate
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game ded , Region in game Spain, connecting from France
I was in game 5 minutes ago, it was fine , I entered the club Tab, the game started syncing and took forever , so restarted

sacred imp
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@shy prairie i rebooted still gone

shell dome
summer fox
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Lol a quick wander into the old Switch Issues and you can be sure there’s some action in here

brittle solar
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Everything is gone nooooo I was going to get the jesko!

neat plume
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Me too. Gone.

brittle solar
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It's back!

shy prairie
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we are checking

lucid jasper
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Sabe HERE (Brasil)

sacred imp
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it also has me out of my club

lucid jasper
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Now got back to normal

main yacht
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must work now

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oh nvm

shy prairie
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Is it working?

lucid jasper
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Thanks @shy prairie

lucid jasper
main yacht
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it worked YEY

sacred imp
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its still down for me

brittle solar
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@shy prairie spoilers on my cars don't work now lol

main yacht
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first time happening to me lol

elfin pebble
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its working

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back to the no life guys

lucid jasper
worthy gate
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Working partially, searching player ID in club section still KO

terse steeple
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Gp results are bugged on my group

shy prairie
prime nacelle
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I am redownloading the software now.

terse steeple
shy prairie
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you whole lot give me mini heart attacks every 5 mins

main yacht
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lol

brittle solar
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Weekly competition and vlf are gone

main yacht
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sorry for that

prime nacelle
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lol it's working now?

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so i redownloaded my software for nothing lol

terse steeple
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but no new packs, i guess those are tomorrow?

worthy gate
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Could not execute action on the server (1)

When searching for players (restarted again)

brittle solar
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Now this what the heck is going on!?

main yacht
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idk

prime nacelle
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god I hate this game

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man

main yacht
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i hate gameloft

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money is his master idk why

red flicker
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Club section is still glitched

main yacht
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mine isnt lel

red flicker
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Shows rep earned correctly, but name and club season rep are gone

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Oh?

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I’ll restart my game then

thin drift
opaque sky
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my club season reputation is frozen

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won 2 Mp races and no points added (got the credits though)

summer fox
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How so many problems with this game?

opaque sky
thin drift
tawdry topaz
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this could be caused by the car hunt maybe it can be solved by changing it to Apollo N đŸ€” @shy prairie

opaque sky
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now it's counting again

main yacht
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my club reputation is frozen too what?

mystic ridge
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events or legend pass are not showing up for me. It's been 12 hours already. Just hope I don't miss the last round of gp

main yacht
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my club rep went back to normal

weak folio
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the Grand Prix doesn’t count as a special event for the 75 nitro bottles? This makes no sense lol

shy prairie
echo raft
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is the asterion even used in sian event

terse steeple
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this happened aswell with "perform 5 shockwaves in daily car loot" it didnt count the event on the same day, that's how it is, programmaly

shy prairie
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Let’s just wait until tomorrow and see if it counts in the sian

terse steeple
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im sure it will 👍

quaint skiff
muted bluff
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The censorship makes no sense. Disconnect is filtered. What's wrong with that?

prime nacelle
quaint skiff
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weird

prime nacelle
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A bug

quaint skiff
prime nacelle
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Lol

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Only one day, no way they will fix it today

worthy gate
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we had a mission that needed to be done during GP, and jesko GP only started 5 days later, so we can wait 1 day for SE not a big deal

frosty onyx
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Bug in career you can't go chapter 4 by doing right right... you need zr. It's blocked. It's working to go chap 1 to 2 and 2 to 3

plain raptor
frosty onyx
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on tv you can't swap

pale oasis
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sticks... i know they doesn't work with your scripting ...

frosty onyx
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zr isn't natural for me, right is

echo raft
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ZR isnt exactly hard to press

worthy gate
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you're not supposed to change chapter by going right , it's a bug, it's clearly written at the bottom Zr : change chapter

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if you're changing chapter by going right, then you're exploiting an in game bug, and it's against ToS

summer belfry
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But anyhow
 @Guys and girls: This is not a discussion channel. Please keep it as clean as possible and focus on a report level. I‘m sure @shy prairie is trying to do her best to help us. No need to spam it.

hollow goblet
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I wonder why the event calculating and it give time as 2 days with 14 hour in GP .. i thought I’ll get the loot first after finishing tier in fist place

slow sable
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This is normal

hollow goblet
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I under stand that the system should filter 50% to next tier 
 put it should give at least the prizes right away we finish the GP before transforming the winners

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So we wait until the clock finish for the prizes !?

slow sable
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Yes

hollow goblet
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Thanks

shell dome
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There are 15 packs in T1 in global.
Why only 10 in switch platform?
Is it what you said 'copy from global'? 😅

worthy gate
dense harness
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Wdym next update

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I usually hate when people are like thatlaugh laugh

warped fox
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Crash - MP2 while going over a jump in the canyon of the midwest.

dense harness
slow sable
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You’re trying to upgrade the sc18, that’s why it ain’t working

dense harness
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I just hurry click upgrades because almost garage 18

I shocked not work click upgrade sc18

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It need fix sc18 upgrades

slow sable
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There’s no events using the sc18, the GP hasn’t started yet

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Therefore you can’t upgrade it yet

dense harness
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Oh ah I see okay wait next week Monday July 5 start sc18 Grand Prix

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all right

slow sable
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I don’t know when the GP is set to start

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But when it does start, you’ll be free to upgrade it

dense harness
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yeah I wait next week okay

limpid isle
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You might be able to upgrade it on July 2nd - thats when its open on SE

warped fox
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driving MP2 at beginning......nothing specific other than in the first 15 seconds.....bounce off a wall and game reset.

hoary granite
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@shy prairie I don't understand the gameloft. They make a GP with Jesko. Allow player with Jesko to join and play with no Jesko players and win(we dont have chance when clalifications has 2 stars limitations but another round hasn't), in the pack they give them second key or third but not give the key no Jesko players. I pay gameloft for Asphalt 2000$ and not get a key, but when i get a key mabey, pay more in the future. I understand the draw from the packs but this is stiupid for earning money for gameloft, they can give a key for paying players for playing more and pay, this is not a PayToWin only thanks for paying yours sallary. I end with paying gameloft, no Jesko key from 25 packs and pay 2000$ is to much for me, i spend my money beter. Please send this message upper. Yours faithfully:*

south hill
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God my head hurts

tawdry topaz
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i payed 0 dollars and won it

quaint skiff
graceful hollow
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The Grand Prix are giving the wrong decal for the Jesko !! In the rewards it shows a decal with White, Green and Black Stripes... But in actuality I unlocked the Green and Blue one... IT'S WRONG !! I want my black decal !!

I want to open a request, how can I do that ?

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I spent 2 wholes weeks playing this freaking event to get the decal, and in the end, even winning the GP I didn't got that, I WANT MY DECAL !!

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According ti the images, I was supposed to get the White/Green/Black one !! But it's still locked !!

quaint skiff
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You got what you should get

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It was just the wrong pic used by GL

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Like it's so obvious that you should get the other one since the Black/White/Green one is DS exclusive smh

graceful hollow
graceful hollow
quaint skiff
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Have you seen a car that had a event with the ability to get the decal a 2nd time?

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A SE/DS/GP car?

graceful hollow
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Where it's specified that it's the other decal ? It's specified that it's this one !

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I didn't started playing before hand to know that the game already gave that decal away at some point

graceful hollow
#

So it can happen

graceful hollow
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It was on the Legend Pass

quaint skiff
#

That are different decals m8

graceful hollow
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Either way you're not helping

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The point is, the decal shown was one, I spent money on it, and didn't got it

quaint skiff
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I'm just saying you're supposed to get this one as it's copy paste from global

graceful hollow
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end of story

quaint skiff
graceful hollow
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whatever

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The Grand Prix are giving the wrong decal for the Jesko !! In the rewards it shows a decal with White, Green and Black Stripes... But in actuality I unlocked the Green and Blue one... IT'S WRONG !! I want my black decal !!

I spent 2 wholes weeks playing this freaking event to get the decal, and in the end, even winning the GP I didn't got that, I WANT MY DECAL !!

sturdy plaza
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shut up

graceful hollow
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According ti the images, I was supposed to get the White/Green/Black one !! But it's still locked !!

quaint skiff
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Stop complaining and live with it

elfin pebble
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you realise they both have white, green and black right?

quaint skiff
graceful hollow
elfin pebble
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nah, you're colorblind 👀

quaint skiff
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The only issue there is the misplacing of the pic

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that's it

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move on

slim bear
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anyone in this chat, can you tell me in which cups in career mode you can get the ds e tense blueprints?

slow sable
#

The bp’s will show up on the races you need to complete.
This is not an issue, #đŸŽăƒ»switch-general is where general questions go please

south hill
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They're not wrong. The decal shown in the GP is not the one they were awarded so it is false advertising in a way. Idk why y'all are basically saying they're in the wrong when they're entirely within their right to complain because for all you know they spent money and tokens to get top 3 just to get that decal and later found out it was the other one. The decal the GP says is given is literally not the same one. The one shown has black, light green, white and gray. The one given has dark blue, light green, an even lighter green and white. Granted it shouldn't be a big deal but again, they're entirely within their right to complain.

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They could've done their own research but not everyone is gonna do that and why should they have to do their own research for something that shouldn't need research?

pale oasis
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to clarify this a bit more, the picture were swapped already in the Jesko DS, there was the blue / green one shown, but claimed was the opposite one

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so it's just a display bug within the pictures.

south hill
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So yea if they weren't here during Jesko DS then they did technically get full on played

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Granted it was a bug but shrug

fervent moth
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When a bug is costing ppl real money that's a real problem

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In many countries if you advertise something and don't provide it, it's fraud, even if it was mistake

sturdy plaza
#

you don't need to spend money to get the decal

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unless you need to star the Jesko up or something

gloomy zenith
#

He’s kinda within his right to complain here. A9 doesn’t need/deserve defending given the state it’s currently in. The game is absolute garbage right now with long-standing complaints and bugs still not addressed with new ones added in and even old ones (crashing constantly) added back in after being fixed.

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So i can see this being just one more thing on the trash pile for someone who’s already dealing with all the other nonsense.

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^ I rest my case. Never forget this comment was made in November 2019 and remains an unaddressed issue with radio silence in June 2021.

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I doubt this guy even works on the game anymore, but that’s not really an excuse.

echo raft
#

oof this was 19 months ago, top of the list.... ok

terse steeple
#

switch: we are working on it, reality: ok, need to wait for the global version đŸ€·â€â™‚ïž

glass mica
#

Global always had analogue steering from what I know

#

So you don't have to use that as an excuse for everything

shy prairie
main zodiac
#

My issue are the people trolling this channel picking on other people's issues.
No warning from mod...

terse steeple
#

agree, those kids need to learn some respect

sharp patio
#

when there will be corrections made on the switch it may be that this topic will no longer work but forced to note that this day will never happen, only the event management errors are finally rectified, but hey, do not be surprised to see even the most disciplined players complaining here, the troll is the messages just above đŸ€Ł

#

And yeah fix only switch dont have analogue issues... đŸ€

#

But continue push push and push update from global ...

hollow goblet
#

Do u plan to start again in next week or it end for jesko!!! I had bad luck all my loots gold đŸ„Č

south hill
#

t5 is an amazing placement tho xd

terse steeple
#

next time aim for a higher group

glass mica
#

we commit a significant amount of tomfoolery

sturdy plaza
#

we participate in a gargantuan scale of joking

sturdy maple
#

We do quite a considerable amount of mental trickery and mockery of those who are unfortunate enough to fall victim to our clever little trap of social teasing.

uncut flame
#

The game has constantly crashing and the multiplayer system should have reputation requirements lowered

loud burrow
#

I only have this game on one device

surreal sorrel
#

Check your Nintendo account if someone

#

Logged in

south hill
south hill
#

and we have what they don't have

worthy gate
#

and we don't have what they have and they don't have what we have

#

And @shy prairie my turn to not have 2 store refreshes for today

marsh summit
#

@shy prairie SC18 grand prix will end later than FKP special event. So how can we finish special event without a SC18?

south topaz
#

@marsh summit SE is using free try, you don't need key for it

wild oak
#

Just the star you earn

shell dome
sinful jay
terse steeple
#

some of my mates are still getting crashes

modest phoenix
terse steeple
#

Let's gooo

terse steeple
#

and yes, this is after i downloaded the hotfix

sturdy plaza
#

I have found the crashes to be a lot less common though

terse steeple
#

that's true but the announcement doesnt say that

shy iron
#

they're definitely less frequent since the hotfix, what were you doing Allison? if you recall was it going into MP or the track in particular?

terse steeple
#

MP1

#

during his GP

shy prairie
#

How to report an issues to the Asphalt Team

[Gameplay issues]

  • When/where/how it happens?
  • Was it on Nintendo Switch or Lite?
  • Send us your Data Center & Game/Player ID (from the Options menu).

**[Connection issues] **Following information will be required:

  • When/where/how it happens?
  • Connection type.
  • Your city, country or and internet/mobile provider (optional)
  • Send us your Data Center & Game/Player ID (from the Options menu).

[Performance issues or game crashes] Following information will be required:

  • When/where/how it happens?
  • Details of your Nintendo Switch.
  • Send us your Data Center & Game/Player ID (from the Options menu).

You can always send those details in the direct message if you wish or talk with our Customer Care through the in-game submission system.

#

Things like posting a random pic or video and not saying anything are not helpful in trying to see what the problem is and how it can be addressed Glare

terse steeple
#

that's great but the issue is old by now, i think GL have all the info they need already

shy prairie
brittle solar
#

I have noticed since the Lamborghini update and also after the hot fix that sometimes at the beginning of races when I'm holding down the accel button my car doesn't move and sometimes it cuts out mid race making me loose alot of speed and yes I have tested it on multiple controllers.
This problem occurs in all game modes for me.
I'm on the regular switch
My ID is feb64a

#

@shy prairie does this work?

worthy gate
sturdy maple
worthy gate
#

Ok I talked too quickly

worthy gate
#

Gib 4027 ZR1 BPs

idle abyss
#

Guys

#

Please keep this channel focused on issues

queen vesselBOT
#
Aspahalt9freak#5425 has been warned

Reason: Bad word usage

idle abyss
#

And case in point this is not talking about Switch issues

#

@tawdry topaz please take it elsewhere

slow sable
#

Ooook let’s take this elsewhere

queen vesselBOT
#
Aspahalt9freak#5425 has been warned

Reason: continuosly talking in the issues channel

sinful jay
#

The game crashed when I bought something in shop

queen vesselBOT
#
Aspahalt9freak#5425 has been warned

Reason: random discussion in the issues channel

patent marsh
#

when I drived any race after quick race,stunt UI was disappear.

random junco
#

I thought the latest update was supposed to fix the crashes. Guess I thought wrong lol.

shy prairie
south hill
#

there are good deals in the shop right now and i don't think it's normal

cosmic egret
#

Hi, I just bought a 9.99 us$ Bugatti pack on the shop
Right after charging the game closed
My credit card got charged but upon game restart no blueprints or other rewards were given

feral grove
#

Game still randomly crashes. I’ve experienced 2 random crash yesterday and one today

south topaz
fervent moth
#

Just crashed after 4 mp races

crisp bramble
#

All the new deals for $ are now download errors

sturdy plaza
crisp bramble
#

Will do

#

That fixed it thx

maiden lantern
#

How can I transfer my progress to another platform (Non-Switch)?

fervent moth
#

You cannot

vocal rampart
#

why I dont have sian 37 packs

quaint skiff
#

You need a certain amount of conditions first

spare hornet
vocal rampart
#

what conditions?

spare hornet
#

You need 45/85 of the Sian’s blueprints to see it’s packs

quaint skiff
#

my mistake

vocal rampart
#

seems impossible for me ape

south hill
#

Cool story bro

sand agate
#

Can we use the chat function on switch a9?

sturdy plaza
#

yes

dense eagle
#

I archived my game and now when I get on the shop page in game it crashes. I can't buy token packs as there's so many offers the game can't handle it.

forest mulch
#

uninstall, reinstall

dense eagle
#

That's what caused the problem. Since the game has to download so many images for the shop it's not properly doing so and crashes.

slow sable
#

When it’s loaded back up, clear the cache in settings. That should work

frozen tide
#

NEW ISSUE : Played Quickrace Stage 51 in the bugatti.. completed all the tasks and won the race. Went to do the Stage 52, and the game crashed. When I reloaded it had not saved my progress. Im guessing the quickrace updates the server/local storage only when you cleanly exit the quick race mode.

#

It should be updating as soon as you complete the tasks/race

astral wraith
#

I can't do mp2 as I get a special disconnected screen saying "internet access not available" while my internet is still working game boots up again with no issue then it happens again.

I do not have internet problems

molten hemlock
#

Quick race is the one, that seems to be crashing most of the times.
4 crashes so far.
Just 3 or 4 races after it crashes.
If one tries to go into other ( mp1 , mp2, daily events) it crashes.

quaint skiff
#

?

#

What should be the bug there?

jade drift
#

I thought the epic card gave 100 tc, no?

quaint skiff
#

Nope

#

40 by default

jade drift
#

OK thanks

quaint skiff
#

np

fervent moth
south hill
#

What

#

Epics give 100 by default @jade drift

jade drift
#

@south hill@fervent moth thanks

sudden spire
#

Hello is there any channel for technical support? I’ve been suffering from tons of crashes from the game and the latest patch introduced a crash after finishing a race x.x

golden meadow
sudden spire
shy prairie
dense harness
#

not sure if it's me but noticed the controller disconnect is happening more regular since the patch

shrewd sun
#

Hmmmmm

wild oak
#

Do you have 45bp? It is the condition to have the sian packs in store

frozen tide
#

You need 45 BPs for them to appear... check your Sian BP gathering total

brittle solar
leaden portal
#

So I completed all missions of quick race 51, and then continued on with quick race 52. My game crashed while loading for quick race 52, then when I go back into the game I see that the progress of my quick race 51 is all gone, with quick race 52 locked. I tried again a while later, I did the exact same thing and got the same result. Crash at quick race 52, progress of quick race 51 lost. This is very annoying. Is there a way to fix this myself? Or is it a problem of the game?

frozen tide
#

So new content in the shop... but now it has a scrolling bug where the D-Pad wont let you cycle through left and right once it hits the relay pack

shy prairie
shy prairie
shy prairie
#

can you please try?

frozen tide
#

i restarted the game and it seems ok.. but @astral wraith also got the same issue

#

Ace said if you need him to test he can

#

I cant redownload atm because im abot to create a video for the Sian SE

astral wraith
#

A simple reboot fixed it for me...I wish I knew exactly what caused it

#

Can't get it to do the bug anymore

leaden portal
#

Also another issue I would like to point out, in the multiplayer leaderboards (my position and top players), if I want to scroll up or down using the controller instead of touching the screen, it would be stuck

shy prairie
leaden portal
#

Alright thanks

south topaz
# shy prairie clear cache and restart fixed it for me

That issue will always happen when you visit the shop while it shows "new offers". If you go back from shop and enter it again, you won't see this issue that's why it's difficult to replicate it. (for funsie, this problem has occurred way before this patch)

rotund trout
#

Cannot get into any mp lobbies atm

dense harness
#

When are you guys going to fix the leaderboard scrolling glitch?

slow sable
#

They’re working on it

sand agate
open finch
#

2 FPS or less. Yikes...

royal raft
#

My game is still crashing for no reason

south chasm
#

Must've been a good time with your friend 😂

weak folio
#

The game crashed on the only race where it mattered... I lost 24 points because of a crash and now have to take extra time out of my vacation to gain them back. Fix your stupid game GL!

patent axle
#

The burst of speed relay pack is a rip-off. 450 tokens for 10 packs but no featured cars, not even a single epic BP. No wonder you don't publish the drop rates for these.

south chasm
patent axle
raw gorge
#

Hi, whenever I open the game and go to legend store immediately, the store loads slowly and eventually the game crashes. This has been happening since 2 days.

shy prairie
raw gorge
barren sinew
#

Im encountering an issue where the game will restart on its own when im in the middle of a race. Its happened 3 times to me already..

#

Also, i we cant write the word “happened” in the in-game chat?

storm glacier
south topaz
dense harness
wild oak
#

Season pass, sian se, Lamborghini ultimate experience in daily event have been extended but not the packs in store.

wild oak
#

đŸ„łđŸ„ł

queen vesselBOT
#
Mack#5830 has been warned

Reason: Bad word usage

swift pebble
#

Keep getting issues connecting to multiplayer

shy prairie
dense harness
#

I’m wondering why the carrera, evija, and senna have a timer in them

slow sable
dense harness
#

Oh

#

I thought the cars were leaving due to like a huge copyright thing

dense harness
#

@shy prairie the first guy must use some unfair trick

pale oasis
zealous tundra
#

I have a lot of problems connecting to the MP matching servers atm

#

Every other game doesn't start with error 9. Internet is working perfectly

dense harness
#

Software didn't start..... remain locked on the "fxx photo", internet working. I already tried to re-download the software without solving it

ripe swift
#

The rng is broken, no eips from 5 pack mp reward, nothing from daily’s (egotista) and nothing from SE 😭

fair scarab
slow sable
#

Just a reminder that this is switch issues. Any sort of discussion should be directed to #đŸŽăƒ»switch-general and please don’t lash out with unfounded accusations

prime nacelle
#

There is a new glitch I’ve encountered for the past week or so. Now when you get 6 daily tasks completed, the game automatically takes you to the screen where you can redeem the tasks for tokens depending on the menu you are in. This causes the game to freeze. It didn’t always automatically take you to the daily tasks section once you finish 6 of them.

sturdy maple
prime nacelle
lean charm
#

Been going on for months. But is intermittent in action.

sudden inlet
#

Problem with drop of PI Nemesis.... since 1 year, i openned all the packs for these PI, i'm always at 0 PI dropped... when i see many Nemesis full in MP1... i don't understand... what is the drop rate of this PI in my account 0%?

slow sable
#

Do you mean epic import parts or blueprints?

queen vesselBOT
#
Kripner21#6099 has been warned

Reason: no need for filter bypass bruh

queen vesselBOT
#
Joew64#3355 has been warned

Reason: Bad word usage

#
Joew64#3355 has been warned

Reason: Bad word usage

uncut flame
#

The 918 spider’s spoiler dose not rise

#

And the multiplayer reputation is to high for World Series can you please decrease it in the next World Series

slow sable
uncut flame
#

Oh
Thank you for telling me

brittle solar
sand agate
#

Why i cannot use the chat

sturdy plaza
#

you're probably either not in a club or your account age was set under 13

sand agate
#

Nope

#

I have a club and i can play mp

sturdy plaza
#

you don't need to be 13 to play mp, do you have the option to change your username?

sand agate
#

Nope

sturdy plaza
#

that means your account age is set under 13

#

if you are 13 or older and want to have the option to chat, I suggest using Customer Care although it might take a few weeks

sand agate
#

Um the button is also grey out....

sturdy plaza
#

what button

sand agate
#

Changing name

#

Is that the same

slow sable
#

If the age set to you account is too young, that being 13, you will not be able to use the in game chat or change your name.

sand agate
#

Ok

#

Weird

dense harness
#

Game is still crashing for me

#

Not as often, but still happening

dense harness
#

@dense harness install and re-install and try to reset your wifi?

oblique sentinel
#

I cant change my name

slow sable
#

@oblique sentinel can you access in game chat?

shell dome
#

Contact the customer care to change your age in game.

limpid plover
#

Are there any server issues? It takes ages to start the game.

shy prairie
muted bluff
#

My game is constantly disconnecting and reconnecting.

#

I have lost multiplayer positions and fuel slots. This has happened at least 20 times. Sadly this is not an exaggeration.

#

My internet connection has been stable. It only affects this game. Streaming video has been in constant use with no issues. Other devices have been connected to the internet without any problems.

shy prairie
#

@muted bluff right above your message I wrote that there are connectivity issues currently.

muted bluff
feral grove
#

Game wouldn’t let me race, I get matched up with other players then it kicks me out, happened four times in MP2

pale oasis
#

eat_pop it's not possible to find a lobby in WS ||others have reported it to me as well||

burnt lance
#

yeah I just got the same error in MP2

pale oasis
#

edit: i got a lobby now after 10 minutes of searching, but the other two guys got disconnected

lavish tinsel
#

For some reason my game crashes if I want to replay a himalayas quick race is it my switch or the game...?

slow sable
#

I don’t believe you can just replay a quick race - whenever I do them I click next and reload it from the menu

lavish tinsel
worthy gate
#

A little report for a game crash that happened to me twice during the last 2 days, same pattern :

  • Sell import parts for tc
  • Buy Terzo EIP from LS
  • Game crashes due to an unexpected error
    (I bougth a Pagani EIP yesterday with the same pattern, the game didn't crash)
    PS : I won't be able to reproduce anymore because my terzo is gold now
shrewd owl
#

How does Large Hill still have a massive amount of lag???

jagged hull
#

A player in my club is having issues with the Grand Prix. It appears he has not been placed into a group and it looks to have skipped straight ahead to Q2. He has not taken part in any qualifying event. Has anyone experienced anything similar or got any ideas for solutions?

#

Screenshots of Special Event error

south topaz
jagged hull
loud burrow
#

What's with the hight limit on this jump it's killed so meny of my races

rustic snow
#

so it wasn't me who had that

hollow goblet
#

@south topaz I have same issues it says to me Q2 did you run Q1 any time in last48 hour .. cause once I open it’s says Q2 from yesterday and I finished all training yesterday

#

I have same issue @jagged hull

jagged hull
hollow goblet
#

I hope so

#

I’ll know in 30 min when I’ll reach home

hollow goblet
#

It’s work

#

I Qualified from Q2
Thanks that you fix it

hasty prawn
#

The Bastille event is miserable. Seriously fix the framerate. It crashed on me twice because it got so low.

patent marsh
#

I found a largehill glitch.
you can run running or operating a machine in reverse and Course Out Judgment, then you can run faster.

patent marsh
#

ok I'll show that

#

please wait

tawdry topaz
#

why do you need large amount of AI in events đŸ€Šâ€â™‚ïž,just stop its not helping no one just making us lag more

little kernel
#

Centenario Urban Blaze Legend Pass Mission is not Working

slow sable
feral edge
#

Trying to buy the Crescent Moon bundle. Money has left my Nintendo account:

idle abyss
feral edge
idle abyss
#

Glad to hear it

dense harness
#

Mp2 is hard crashing me back to the switch main menu and getting disconnected in Mp1 for no reason

faint cosmos
#

tried to press color button/option on the sc18 in gp. I pressed A and it switched to play an extra try for 500 tokens when i didn't even need to get a better time

#

@idle abyss

slow sable
#

Contact Customer care

faint cosmos
#

what cc

#

:/

#

ohh

#

ok

patent axle
#

The crashes are back with a vengeance; at least 10 so far this weekend

tulip beacon
#

That’s weird lol

frozen tide
# tulip beacon

often nintendo doesnt let you spend mor than $300 at a time ona card.. you can get round it by using paypal for one of the payments

tulip beacon
#

I wasn’t spending money, it was tokens card pack lol

idle abyss
#

Looks like the front-end modal did not initialize all its parameters completely before it went to purchasing

#

It didn't have a price value so it error'd on it

frozen tide
umbral junco
#

Very cool room reveal

shy prairie
#

When things like this happen a restart might do the trick

tulip beacon
forest mulch
#

so many disconnects today, lots of lost fuel

latent trout
opaque sky
#

lots of disconnects today

slow sable
#

Ok so it seems there’s a lot of disconnects happening today. If this is happening to you could you react to this message with a tick just means other issues don’t get lost

hallow gorge
#

Disconnects in MP is Frecuent!

feral socket
#

Lost server disconnects mp1 and mp2. 2 out of every 7 races or so.

leaden portal
#

I get disconnected even after I cross the finish line

astral wraith
#

In a vc all 4-5 of us crashed at the same time and we were all in the same race so we KNOW it ain't our end

north trout
#

Greetings! Marcouli GP here.
The people have a issue:
10 days and some hours remaining on the Ultimate Lamborghini Experience event. The finals of the SC18 GP will end on July 28th.
If there's 3 days of validation results of the GP, the GP rewards would be on July 31st and we wouldn't have enough time to grab the 500 tokens by winning with at least the SC18 unlocked, 'cause the Ultimate Lamborghini Experience event ends on 30th.
Will the Ultimate Lamborghini Experience event be extended for some days more to grab the 500 tokens by winning with SC18?

astral wraith
rough moat
#

CONNECTION ISSUES!!!!!! đŸ€ŹđŸ˜Ą

vital glacier
#

Failure to connect races, predominantly MP2.

astral wraith
vital glacier
#

Race finishes, then disconnects not allowing final race calculations.

vital glacier
#

My grind has been extended drastically this evening.

astral wraith
#

It's mp in general not just mp2

feral socket
#

It is getting worse. 50% of mp races are going bad.

chrome cedar
#

Recently i've been having this Issue where it randomly disconnects me from a race and its not my Internet as far as I seen.

sinful jay
#

Me too

frozen tide
astral wraith
frozen tide
#

just a heads up... ive been seing the disconnects in legend, but so far lpatnium has had no issues

shy prairie
#

We are looking into the disconnections right now.

shy prairie
frosty onyx
#

3 tickets is very very expensive

south hill
#

Disconnected in mp boutta throw hands. I was so close to 360ing everyone in the lobby just to 360 the on guy i wanted too and make sure I kept first >:c very angy

dense harness
#

WTH

sturdy plaza
#

"oh, okay"

limpid isle
#

Restarted A9 and found a game afterwards

rain crown
#

Spinning endlessly

shy prairie
#

@rain crown @limpid isle you still got issues?

rain crown
#

I had to hard reboot the switch as I could not terminate A9 via the switch home menu

limpid isle
south hill
#

Do we get analog steering next update?

worthy gate
terse steeple
#

that's the reason we still have the crash error by months right now, the fix should come from the global team on the next mayor update (american season) hope so

#

people are still able to play so i guess they decided to bring the fix along with the scheduled update, aka no hotfix

royal raft
dense harness
#

at this point i highly doubt they'll add analog steering

patent axle
#

@shy prairie still getting disconnected mid-race today after the announcement yesterday

vital urchin
# rain crown

i've had the same glitch on the switch, just restart the game

rain crown
vital urchin
abstract rose
#

I cannot race for my MP packs tonight, and the number of hours stated does not match the usual reset. Apparently this only affects me. I already did all the usual (clear cache, reset game, restart Switch, etc).

#

I should mention that LTEs that turn up at reset DID turn up. I raced a bit of the VLF event, and did the credits races. It seems to just be the MP packs.

native falcon
#

11 hours*

abstract rose
#

Still no MP packs for me. The morning reset did not do anything for me. I can only start at 9am.

abstract rose
#

9:10 am, and finally my MP reset has happened.

queen vesselBOT
#
RTomagnini#3796 has been warned

Reason: Bad word usage

frozen tide
#

honestly i dont care about the crashes, but can you please fix the scrolling in the leaderboard

blazing stratus
#

Why do they say that the crashes were fixed, it still happens to me everyday

royal raft
#

More crashes

#

More push ups

dense harness
#

Still crashing back to the main menu

#

Mp1

frosty onyx
#

Is that normal that riot is 2 tickets? And epics only at 1 and 5%?

feral edge
#

I just had a game crash mid-race in ghost season MP2

dense harness
#

15 minutes of game and then ...

royal raft
#

More crashes

sturdy plaza
forest mulch
blazing stratus
#

Why there's no answer about the crashes

shy prairie
#

I can’t repeat the same message to everyone that writes about the crashes. I’m sorry I know you’re all tired and that they’re super annoying sadness

sinful jay
random junco
#

Can anything be done about the screen tearing and framerate issues?

slow sable
#

We’re aware that the weekly is missing, I’ve passed it up

idle abyss
#

The weekly is missing

south hill
#

ayo weekly is missing

quaint skiff
#

Weekly is missing

boreal gyro
#

I dont have the weekly

opaque sky
#

they had one job

quaint skiff
terse steeple
#

what happened with weekly comp?

willow timber
#

No weekly?

umbral junco
#

Why no weekly?

terse steeple
#

omg.. i was waiting a whole week for this...

shell dome
royal raft
soft haven
#

My lp is somehow gone, and everything is resetted

royal raft
south hill
# soft haven

ayo how'd you get this? run that info i want a LP reset

shadow aurora
#

I have multiple times now started MP (1 or 2) so that it loads normally but then I actually see track, there is no 3-2-1-GO but instead timer says already 7-8s and the others are long gone from starting line. Today also at least one club mate ran into this a second time. Besides that, I don't know how common it is. For me this happens about once a day.

soft haven
south hill
#

spam open & closes A9 give me more tokens damn you

crisp berry
#

There are literally no updates coming to switch no Auckland season and less cars than pc version

hasty prawn
#

Well Duh. Switch released over a year after global.

south hill
#

Here let me explain what's going on for your feeble mind. Ahem switch start late, Nintendo make switch updates late, switch try to catch up but can't, switch behind, updates come at least 1 year later

frozen tide
#

Anyone else have thier GP dissappear?

slow sable
#

Reset the software, if that doesn’t work wait a few mins and try again

frozen tide
#

thanks will try that

#

wait its back!

#

and then its gone again

amber pecan
#

My daily event says no event, GP gone, multiplayer season gone, everything gone.
Please help.

slow sable
worldly geyser
#

Reset software reconnect network wifi and hotspot have been done several time. Still cant log in.

dense harness
#

I can't change my name , can someone help me???

royal raft
dense harness
#

how do I do that?

limpid isle
#

If you're under age, you need to wait till you're older

dense harness
#

Is there anyway I can change my until then?

pale oasis
#

in short no, you have either a parent control nintendo account = child account or you put an age under 18 in when you first started the game. In both cases you are stuck with the Driver name and no in-game chat.

dense harness
#

ok thanks.

umbral junco
#

Lmao

dense harness
#

Does this qualify as an issue?

#

It's not like ir isn't the 5th or 6th time today...

dense harness
#

Boosted till eternity.

soft haven
south hill
#

I don't think them playing with eachother in mp1 is an issue.

hollow lichen
#

Its starting again, software is closed becausse of a fault. Any one having that issue again?

fervent moth
#

Mine crashed yesterday but it was after an hour of play

shy prairie
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Guys

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Also no need to dispute over each others perceptions, just be nice to each other please sadness

blazing stratus
#

Not sure if it's an issue, but maybe this should be deleted while nobody can do this

lean charm
jagged loom
#

My game crashed only 3 times today. welldone

opaque sky
#

we really need a fix or workaround for the low framerate issue. please let us adjust the graphics quality

opaque sky
#

the android version has the option and you just hid on the switch version. please do something

hasty prawn
#

I don’t think you could adjust the graphics enough for the horrible framerate without the game looking like something on the Atari.

south hill
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Hey man, have you seen A9 win with graphics at low? Doesn't even look that bad hold on

south hill
#

@hasty prawn i'd say the worst part about it is the fact that things are a lot darker-

hasty prawn
#

I was imagining the low-end android graphics which look way worse than this. I would take this if it meant 60fps.

south hill
#

i'm sure the switch could run that at a decent fps. android does look a lot worse tho, you're right on that lmao

glass mica
#

I know I'm not supposed to talk here but with low end graphics on Android the blades on the windmills in Scotland don't appear so there's just some giant poles there

sturdy plaza
vital glacier
#

In the early hours of 7/28, I stopped playing A9 to go to sleep. @ this time, I had accrued a total of approx. 30k in trade coins. A large portion of this amount was from purchases OF SC18 & Gallardo packs, getting blue prints of cars I had already maxed out th blue print totals. After I believe only spending 500 trade coins toward the purchase of a Shelby blueprint, my balance has dropped to 12,518. Please assist.

idle abyss
vital glacier
# idle abyss Please contact Customer Service ingame, they may be able to help you

I used the link provided in GL CC on Discord, & they allow me to get to the final multiple choice question to sign up, but does not allow me to pick any answers to that question. I then made an attempt to contact GL CC using in game. It will not allow me to select the option stating that my issue is not listed in their common issues. Would you have any further suggestion on how to contact GL CC?

idle abyss
vital glacier
frosty onyx
#

Hi, Before the lambo season, we had an vanda dendrobium event, and I still Dont have it for credz in my shop. Can we expect a come back anytime soon or we need to wait a 2nd event for it?

You will probably notice that the Aston Martin DBS Superleggera and Vanda Electrics Dendrobium have been removed from the garage rewards and the shop. They will be available again when they get time limited events in-game.

idle abyss
#

The Vanda event was a specially made event outside the normal scope and does not add it to the legend store for that reason

frosty onyx
#

So we have to wait batista to get vanda and superlegera

idle abyss
#

Can't really predict how things will work out but it will be in the future

late wasp
#

Hi, i dont know if this is a bug or something, but the thumbnails for events wont load in, and for the grand prix rewards i can't claim, because all it says is calculating results. do i have to redownload my game inorder to claim my rewards?

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also when i checked the store there were offers with the "download error" thing

shy prairie
#

that will fix the loading icons

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as for the grand prix you have to wait until it finishes calculating to claim your rewards

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that might take 1-3 days

late wasp
#

oh, understandable

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thanks

oak bison
#

When you're in My Club, and you hit "+ Settings" it brings you to the main Clubs page, not Settings. I'm not saying it's a hardship, but it's a true bug in the UI.

frozen tide
#

Buying things from the shop isnt working. It deducted the money from my account by i received nothing. Then on one occasion it took the money and i got this :

south chasm
frozen tide
#

I think i know what caused the second issue

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you may not be bale to buy it a second time

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but the store still charged me

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im going to relog in a sec to see if i got the asterion pack

slow sable
#

Contact CC if the problem continues

frozen tide
#

yep

shy prairie
# frozen tide yep

Word of advice, when a transaction doesn’t work the first time reboot your game and check if you didn’t get it

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Pressing the button multiple times might end up in overpaying

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And if that pack has the limit of 1 then it’s a problem

frozen tide
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yeah thats what happened i think i mgith have spammed the button

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ill contact customer care

frozen tide
shy prairie
#

Let me know if you need any extra help pepe_heart

terse steeple
#

club season? no rep

limpid isle
#

Still want reports of dcs?

dense harness
#

@shy prairie not sure if it's an issue but got no club season and banner in chat came up saying new season started

dense harness
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@shy prairie it's working now thankyou

frozen tide
#

@shy prairie Hi there, I have a clubmate who is unable to change his name - is it a problem with his Nintendo Account, or is it his gameloft account? Should he contact Customer Care? His player ID is : 514b20

rain crown
#

Experiencing issue with mp2

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It keep disconnecting at the end of the race

abstract dagger
#

Anyone have the same problem?

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I can not play

slow sable
#

Reset the software, if that doesn’t work wait a few minutes and try again

abstract dagger
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I did it

random junco
#

Gotta love the constant network issues

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And the fact that sometimes when closing the game, it freezes the console and I have to do a hard reboot.

tawdry topaz
#

oh your getting it too ? I thought it was my trash wifi messing up again

random junco
#

The issue is definitely on the server-side because I don't have any network issues with the PC version or any other game.

golden meadow
slow sable
#

Using a turbo controller isn’t a script as the above mentions, nor is it perfect. The use of a turbo controller is allowed

slow sable
#

Turbo controllers are not a script, bot or set up procedure. It is pressing the button for you. Turbo controllers are allowed

little kernel
#

Delays in MP have Returned Again and I have a Good Connection

terse steeple
#

seems like it is fixed but not 100%

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i have a little fan working beside my switch, i didnt get crash errors with this

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maybe just a coindicence, who knows

elfin zinc
#

@shy prairie - This Needs A Fix. Name says Dodge Challenger, BP Says AMG

slow sable
#

@elfin zinc the challenge is to “win with the challenger”
The reward for winning with the challenger in that race is AMG bp’s

elfin zinc
#

My Bad Lol, Sorry.

frozen tide
#

Has anyone received this after purchasing DLC from the Nintendo Eshop? Im scared to do anything titled "Delete" and I've already been through the support.nintendo.com site and it does not list this issue?

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Why cant I play with content I purchased, this makes no sense!

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I'm going to try to redownload the game and see if that helps

frozen tide
#

Nope the issue still occurs.. this is really disappointing and frustrating. Why punish those who want to buy DLC? This needs to be fixed. Its a huge waste of my time. 😩

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@shy prairie you may wish to flag this with the devs.

shy prairie
#

I don't understand what the issue is?

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where does it say anything about the dlc?

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@frozen tide

frozen tide
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I purchased something from the Nintendo E-Shop

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When I launch the game I get the error message shown above. Clicking Details, shows the first original posted message

shy prairie
#

i get that too

frozen tide
#

I also have not been added the rewards

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ie... tokens, credits, bps etc

shy prairie
frozen tide
#

yes that is correct.

shy prairie
#

which one did you buy?

frozen tide
#

The 79.95 mulitplayer pack

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for reference i bought 2 others about 3 days ago and it worked fine

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the only thing I think that may have been different about how i did this... was I was still logged into the game this time, when I went into the e-shop to make the purchase

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so I returned to the game, and then restarted it so I could see the new items be added

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only this time I got the error

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ok now this is wierd

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I just went to the shop

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and it shows it as "not purchased

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i certainly completed the purchase and have a video of me doing so

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also my bank has deducted the money

potent agate
#

Hi, I keep having am issue where the game crashes but ONLY in the car hunt... it started by freezing at the last corner before the last jump, then it started freezing and then crashing at the same spot and now it has gotten to crash even when starting the car hunt...
I have already tried to hard reset the switch a few times without success
Player ID is 9c5f87

potent agate
#

seems to be solved by deleting the game and installing it again...
thanks anyhow

jagged loom
#

^ This is how they gain 10 million downloads welldone

shy prairie
red sparrow
#

Hi, i put my age 12 at the start of the game, but my true is 22(lookate my date of birth in the screen, sorry i am french...) and can you put 22 please ?My ID is 3868e1 , can you fix it please ?

queen vesselBOT
#
GDÂźJamie#6422 has been warned

Reason: Bad word usage

haughty glen
#

There is no season pass at all on the Switch anymore. The Lamborghini season ended, shouldn't it now say that the American season is happening?

slow sable
#

American season is on its way. Just ain’t here yet

shy prairie
red sparrow
dense harness
#

So I had Asphalt 9 on my Switch, but it suddenly disappeared, and it never was deleted, so I don’t know what to do

south hill
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Check your eshop

dense harness
#

I have and it says installed

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Or purchased

south hill
#

Check your storage in the switch to see if Asphalt is still there

dense harness
#

I have

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It’s completely gone

south hill
#

Then go to the eshop and try to reinstall it

dense harness
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I have

shy prairie
red sparrow
#

Ok i have already do that but tanks !

modest phoenix
#

Is there any solution possible to the problems when racing in Osaka? It’s really annoying, especially in multiplayer, how the game cannot handle everything and starts jumping


copper wind
#

Constant crashing on looking for other players screen on multiplayer. Probably cost me top 3000 cos I have to close the game and reopen it after 1 or 2 races. Thanks gameloft.

#

Will anything be done about it? I highly doubt it.

#

Useless ****

patent axle
#

MP1 rewards are half what they were last time but the season was the same two week duration. The American season update is going to make it a lot harder for new players to compete without having the best cars maxed, so please can you reinstate the full rewards just for this last event before the American update

frozen holly
#

In chapter 1 on the camaro races race 11 doesnt let me pick my car it goes straight to the camaro ZL1 50th edition which i dont have and when i try to back out and enter again it keeps on going to the car making race 11 unracable ):

sturdy plaza
frozen holly
#

oh

sturdy plaza
#

it's just their way of having car exclusive career races I guess

frozen holly
#

but

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i can do the other races

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even above it

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sob

sturdy plaza
#

if you have enough flags and the car(s) needed, yes

frozen holly
#

its so triggering i cant complete the chapter 😱

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😔

hasty prawn
#

There's a car that's impossible to get that shows up later, so don't worry

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No one can 100% atm

slow sable
patent axle
#

Egoista daily is missing

slow sable
#

Ok, I’ll pass it up 👍

patent axle
#

Thanks

lucid jasper
#

So

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Basically Egoista Event is gone 🙂

sturdy maple
#

There a reason why they always seem to miss an event every week?

brittle solar
terse steeple
#

shop is bugged, still processing my purchase..

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the day of the update started well

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what should i do? i didnt recieved what i purchase? GL give back my money

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ok, i got it now after relogging, something if happening today on the servers, starting with the egosita event missing and now this

lucid jasper
#

still not fixed?

slow sable
#

I’ve let them know about it, they’ll handle it when they wake up

terse steeple
#

there is a typo on the last announcement, it's SSC not SCC tuatara

south hill
#

I love the SCC

dense harness
wild oak
#

Wake up egoista.

idle abyss
#

DLC isn't the game

frosty onyx
#

No egoista Lte too

idle abyss
#

Yeah has been reported

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We'll have to wait for the office to open

wild oak
#

Office is open but have to wait coffee break then biscuit break then țuică break then break break are over

idle abyss
queen vesselBOT
#
AℱFA$T/\/\AN!#8686 has been warned

Reason: stop cluttering the issues channel with non-issues

#
Bxrry#5425 has been warned

Reason: stop cluttering the issues channel with non-issues

#
Toaster#9293 has been warned

Reason: stop cluttering the issues channel with non-issues

#
TheLastCrafter#5272 has been warned

Reason: stop cluttering the issues channel with non-issues

#
Novu#1515 has been warned

Reason: stop cluttering the issues channel with non-issues

#
D I V Oℱ|é›Ș SeX#0001 has been warned

Reason: stop cluttering the issues channel with non-issues and change your name to something more appropriate

#
Sciurine#5065 has been warned

Reason: stop cluttering the issues channel with non-issues

frozen tide
#

restarted game 5 times still can't see the content

rain crown
#

Alfieri and egoista are missing

slow sable
#

Reset software, if that doesn’t work try again a few mins later

rain crown
#

Update required if someone has the same issue

brazen mountain
#

Lol so Stingray isn't a Chevrolet ? 😂

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(on mobile it is)

shy prairie
brazen mountain
#

Oh okay

glass mica
dense shell
# queen vessel

ive already changed my nickname to snow and my namen is gonna stay like this until esl is over
oops also sry this is not an issue i know

worthy gate
#

@shy prairie 👆

main zodiac
#

Bought the last season pass but there's no discount for this one.

worthy gate
main zodiac
patent axle
#

Software crashed just trying to upgrade a car. Clicked Go on the daily goals and the software closed

rain crown
#

And the serial crashes are back. 3 in 10 min
. 1 trying to buy the lp
.1 daily
.1multi

dreamy warren
#

Crashed After 2 more races in new career season

graceful hollow
#

Why did I got only 5 Zenvo BPs as a reward for Top 1000 in the World Series and only 2 Legend Packs ? It was supposed to be 10 BPs and 3 Packs...

cursive marlin
terse steeple
#

no translation on MP tooltip

#

shouldn't be CHEVROLET CORVETTE?

shy prairie
shy prairie
#

you're late to the party

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XD

terse steeple
#

if you know everything, close this room 😂

shy prairie
#

I wish

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xd