#🖥・windows-issues
1 messages · Page 61 of 1
@stuck quarry Here you go. Pay attention to the truck and 2 cars on the right.
In second part... well that's pretty obvious.
Its been 2 day since i start having this problem i try every thing chaging game setting and i close and open again i even un install and install the game but nothing change😧
hmm.... driver problem?
Try updating that
no problem...
Okay
If your progress is linked to your Xbox account
You may need to uninstall and reinstall game
Yes?
Did it worked?
Yep
The game is lagging so much this morning
Look At The BMW And The Mitsubishi....Their Below 1,500 And They Somehow Are In Gold league.
I Disconnected If You Want to Know.
Any Uh...Answers..?
That's a gayme play issue my friend
@calm sparrow that was because they Reach Gold League with other car and then they Use Lancer After it
They used different cars
No
Happens once i see no problem, but when this happens 2 times in less then a hour, then i see there must be some problem on Gameloft side. I have youtube open and playing background so my connection is OK.
Doesn't mean the issues is with Gameloft though. there can be dozens of links between your device & the game servers & at any of them there could be an issue occur. Who is your ISP?
My ISP is Telia if that say anything to you. Not my ISP fault too as i have very stable connection without any errors. I have 100/100Mbps connection. This error have been before but usually it's like one time in a week or maximum 1 time a day after like 40 plus race in the game.
As i wrote already that if this happens 1 time a day then i dont see it as a problem and soo it as happens. But 2 times in 30 minutes i see that there is a problem and i should complain about it
OOF so fast internet
Acks dee
Why doesn't the daily goal ever reset? It's the same car.
this is not an issue
also id say itd be a bit unfair if itd switch every day
let it stay like it is
hi guys , i bought a new laptop and log in to my xbox account on it but when i try to connect with xbox live to get my progress they give me this messege can you tell me whats the problem and how can i solve it
@timber zodiac Make sure all your settings in Xbox Live is correct. make sure it is able to communicate with the game. Then go to xbox.com & make sure all settings look like this in the screenshot.
Might help if I add the screenshot wouldn't it.....
have you tried again or no
@timber zodiac reboot after the change, xbox is capricious
@timber zodiac reach out to @stuck quarry if you are still not able to connect.
@split dome i contact with him but he didnt reply until now
@fervent quarry i dunno how you keep experiencing cinnection probleks but im p sure it isnt like this for everyone
this has never happened or has been happening to me before
you gotta contact gl directly
i heard an atomic bomb is dropping nearby an Aspahlt 9 bug?
@bitter bluff I dont see how it's in my part. Especially on same time on the day. And as i have very stable good connection. Btw i have tv next to my pc that was on and is from same connection. And i am not going to contact CC. I dont see the point of it.
Although the cheaters have been cleaned up, the players in our club did not receive the special drawings that should have belonged to them, including teammates who have already received the rewards and have not received the rewards.
@stuck quarry Sorry for pinging, but I keep having this issue with Daily Car Loot, and even restarting the game doesn't help.
This occurs for me like a 1 and half-a week now.
Hi. Today, I received my Aperta decal, but it looks blurred and edgy on my car. Looks fine for my club mates though. I tried picking High graphics profile, but decal still looks like a low-quality image layer on the car. My player ID: 2c66b
@stuck quarry hey mate sorry for pinging you but i didnt got 100 tokens from bluerabbit
im really serious
This is how it looks like on a clubmate's car
Is next new car is Arrinera Hussarya?I saw it on Twitter..😕
@steel scaffold what is your PC spec?
club LB does not working in Windows Please Fix it. ASAP
Please Fix the carribean sand lag plz GL
or I'll spam on your CC
@stuck quarry Please fix the carribean sand lag plz
I can't win races because of insane sand lag
My pc config:
Intel Core i3 8th gen
8GB ram
Nvidia GT 1030
no problems on network
its fine
I can't play on lower graphics coz I love quality not performance
and my overall quality is used to default on game settings
@stuck quarry youll have to turn down your graphics scale, thats the only solution. they only fixed this problem on mobile and not pc because you got custom graphics settings unlike on mobile
saying you cant play on lower graphics makes no sense
the game isnt stopping you
my game still looks beautiful despite being on 60% res scale
however you could try turning off anti-aliasing
thank u for suggestion but there's one more problem
you can't see most of the graphics effects when the anti-aliasing is turned on
yea but anti-aliasing only makes edges on stuff a lot more jagged
thats odd
oh okay nevermind
sorry for the mistake
anti-aliasing only smooths out edges of objects to make them look smoother
but its true when anti-aliasing is on you can't see the airborne effect when you on air
okay I'm waiting
hi waiting
oh god what the hell is this ghosting
antialiasing is terrible
my game looks blurry, effects indeed are gone and theres weird ghosting on the car
fyi look on the back of the car, theres like a small weird clone of the car
I'm gonna record a comparison video with anti-aliasing and without anti-aliasing soon
Reason: Bad word usage
Can someone help me??how to transfer a9 account from windows to android?
@cyan crescent First off......why???? The only way to do it is to contact Customer Care. They can do a permanent one time account migration. Once done, it cannot be reversed & your old account will be inaccessible on your old platform.
Game crashed.... When i started to play Rush A9 starts to eat my internet.... Why??
I have some glitches in the menus, but not when playing
another issue, when i turn the edge smooth on, the game turns blurry, and all the other effects turn off
@dusky tendon antialiasing smooths out all jagged edges so turning off antialiasing is best. it makes it blurry cause it attempts to smooth out edges
this isnt an issue, this is intended
@stuck quarry With less players on Windows, the Master League brackets are too far away for most players, only a handful make it each time, it needs adjustment
Position issue still remains
@stuck quarry Please fix this issue that I've indicated on video
with anti-aliasing and without anti-aliasing
This should not be wanted by everyone. Gameloft should fix this Get in gear and take on the world’s best, most fearless street racer pros to become the next ...
and @bitter bluff here's the video comparison 👆👆👆
off looks sharper and better
tho its hard to see cause of the quality and fps
you might wanna configure obs
my recorder either not obs or not xbox dvr but its bad
anti aliasing looks dumb
see it again on full-screen with 720p
bruh i was watching fullscreen 720p60 and it was barely noticeable
why are yo utelling me watch it in this and that if i had it that way
couldnt see it in normal mode so i tried fullscreen and really hard to see as a result
use obs instead
and if you need to, dm me for configs you can set up
@stuck quarry the Club LB is not working good.. it is full of bug.. from our club. we are at some different position than viewing from other club.. Same thing happened 2 season ago... please fix it
so yea 3 minutes already, restarting doesn't work
When will come a day you fix your potato servers ???
I have 100/100 optical stable connection. This error should be sorry we have problems and not check your connection
Stole my fuel and didnt get rewards as in event show i still need to get them
@bitter bluff Ok! I did it, and it is better!. I have a low end device, but with scale 100%, and antialiasing off, it works so good. When i turn antialiasing, and i'm looking a car, the car is blurry, but after a second, that effect disapears.
yes thats your gpu loading in the textures
it's not a big problem, but it's curious
thats just your hardware
ahh
i have it the same
i redeemed my $1 gift, now where's the offer?
Hello everyone, I'm having issues in the game, somehow it doesn't seem to be working properly, I've been waiting to play for like an hour and still loading .. does anyone else facing this problem? BTW it is not my internet connection.
@hexed drift i only get infinite loading if my repeater cuts my lan connection so you might actually try restarting your modem/router
@bitter bluff I actually tried that and it did work. Thanks.😎
@stuck quarry
Does anyone else have the problem that textures are seen with poor quality? Even when the graphics setting is set in high
@obtuse drift whats your gpu
if its a low end, it'll load textures slowly if your memory clock speeds are low
if you have a gpu with gddr4 or lower, its gonna load really slowly
if you use a laptop and its integrated, that's all on your ram
however if you have a good gpu with gddr5/gddr6 and you experience this, might be the game limitations
but ofcourse there can be others such as your cpu, ram or hard drive
@bitter bluff i have an intel hd 4600
time to compare to mine
no actually mind downloading gpu-z
and screenshotting the program
so i can see your gpu specs
oh god
400mhz
that made me throw up
so yea your gpu is REALLY low end
its your hardware limitations
but the problem started in the last days
yea i guess
i had lots of stuttering issues last week
had to reset my game to clear up basically the whoel cache
so you could try doing that
just make sure youre signed into xbox for the game
open windows 10 settings>apps>apps & features>asphalt 9>advanced options>reset
alternatively just uninstall and reinstall
fyi this resets your game
so you must be able to login back into the game
@obtuse drift yes in my laptop
@stuck quarry i've redeemed my $1 gift to buy the lotus, credits and tokens bundle, but where is it?
@stuck quarry Hi. I posted this issue earlier:
"Hi. Today, I received my Aperta decal, but it looks blurred and edgy on my car. Looks fine for my club mates though. I tried picking High graphics profile, but decal still looks like a low-quality image layer on the car. My player ID: 2c66b"
and then you asked for my PC specs. Sorry for answering late:
Motherboard: ASUS P8H77-V
Procesor: Intel Core i7 3770K
Memory: Corsair Vengeance PRO 16GB DDR3 2400MHz
Graphics: Intel HD Graphics 4000 (running at 1300MHz + 1GB dedicated DDR3 memory)
Storage: Samsung 850 EVO 120GB + 6TB SATA 6Gb/s HDD
Display: Samsung S27D590 Plus 27" Full HD
@steel scaffold give more info on the gpu
the motherboard doesnt help at all
it may be the heart of the computer but it is not a processing unit
if your gpu is bad, yo ucan only fix thsi by upgrading your gpu
intel hd graphics
yup
bottleneck
mind downloading gpu-z and show the full gpu specs?
@bitter bluff Sorry, my internet went down before I could edit it.
ye its fine
@bitter bluff here
ty
and for comparison
this is mine
so yea its your memory speed bottlenecking the texture loading
gddr3 is much slower than gddr5
only solution is to upgrade your gpu, if you can
and keep in mind i also get slow loading for textures
@bitter bluff Yeah, that's most likely. I'm just wondering is this decal even more complex than the car itself or the tracks?
lul true
i honestly dont know why it loads forever
for such a simple decal
also another fyi your integrated gpu uses your ram, so more free ram can cost you better performance
@bitter bluff Well, I think 16GB is more than enough for this game. It hardly fills 8GB while playing A9. But the low frequency of this dedicated RAM could be the cause.
yea it most likely is the frequency
does anyone know if this special event gives a key for the Jesko?
i put in the wrong one damn
well whatever yes it is in the event
I can't actually get an image of it.
But the thing is, is that sometimes when i play a match, the game completely crashes. I'm not sure if it's with the game or my pc.
When the match starts and my game crashes i end up losing some fuel.
@west cave I've had my PC crash right as the cars take off after the countdown. It's happened at least 3-5 times in the past 1-2 weeks.
tho your pc entirely you said
not just the game
@west cave you could try resetting/reinstalling the game
or possibly try updating/downgrading/reinstalling your graphics drivers
@west cave What graphic card you are using?
Can anybody help me?
Im having this Problem with A9 getting stuck at loading.
Umm
i got a problem
i did euro wheels canyon launch 3 times but it gave me the flags but never let me go on to next race.
can someone plz fix it?
are you sure you've done all of the races in the season chapter @upbeat yew
oh whoops
@stuck quarry please fix those AI cars on events!! they are very annoying
barely descriptive in what way ai is annoying
They drift and wreck me indirectly when my nitro bar is empty lol
most time on the credit events
ok you suck then
Lol
simple as that
these ai is really worst @bitter bluff how many racing games you have played on windows?
bruh ive been playing for a month
only cases ive been s omad at the game is the anniversary event
i despise s class cars included i nthis event
every car has terrible nitro capacity so unless yo ugot a good strat youre stuck in the back
and the fact that its caribbean
first play the most of the windows games and then call me suck okay?
bruh
like those nfs and forza series. see and compare those ai s with this game
i cant play those cause of my hardware
also im not interested in those cause theyre more or so realism
asphalt 9 is arcade
and i love arcade games
lol only asphalt game is arcade?
Asphalt is arcade
NFS Mw 2012:
am I a joke to you?
lol
For some reason my mouse cursor is still visible during a race.
I have a problem how do I transfer A9 from Android to Windows without losing data
@stuck quarry You have to contact Customer Care to do a platform migration. It is a one time permanent transfer & it cannot be reversed. Once your account has been migrated to the new platform, your old account will no longer be accessible.
i am having an issue... i cant open my car's window : (
Hmmmm @split dome
But what if I can make my A9 account transfer to Xbox live also
I mean just two accounts with same progress
@stuck quarry you cant do that. gforce just said once its transferred, your previous platform account data will be wiped
Yes you are right so what should I do
also another reason why you cant do that is because android, ios and windows dont have crossplay
Should I continue playing in Android
thats up to you
if you use your pc often, switch
if you use your phone often, dont switch
Or should permanently transfer to computer
I think I use Android more than my Gaming laptop
if you use your pc often, switch
if you use your phone often, dont switch
this is all up to you
So I should continue playing in Android 😂
Are we able to change the email associated with our game account?
Why does this happens to me?
The Multiplayer Screen gets transparent sometimes
It looks awesome by the way 😎😎
Can you make it permanent?
2nd time in a few minutes, i win the race and while configuring points its a server error. what is happening
and my connection icon was green throughout the race
What’s gpu bug @bitter bluff
your laptop gpu
Well anyway I can’t understand whatever it is
gpu : graphical processing unit
for dummies: graphics card
every time you use full screen in a9 and switch between windows, everything refreshes: textures, models; this is from my experience
I used full screen since the beginning
you could try windowed mode
and report back after liek a week or so if it doesnt happen anymore
that is, if its often
Yeah it’s very often
But instead of complaining bout it
I really like
Is there a possibility to make it permanent 😱😱😱
not sure since ive never faced this
this might be due to your gpu ofcourse
some gpu drivers can be glitchy on some games
A9 has some server issues right now? Cant connect.
Btw. where are servers for A9 physically located?
works for me
so that might be your problem
many peopel experience this
so you might wanna contact the team
Most likely result of storms over EU.
tbh that transparent multiplayer screen looks cool af, sad we cant toggle it
tru boi
When are they going to fix that daily event claim bug?
how can i deal with overheat on laptop
bruh
try to clean out dust out of your laptop
maybe even get speedfan and boost your fans to max
@gusty void
your heatsinks are most likely flooded with dust
thank u
o k
to be honest i try to avoid caribbean at all costs because its optimized worse than GTA IV
i cannt connect Xbox microsoft to my profile. So no club and events. 😦
@royal tree Try to check with our Customer Care please.
@sly parrot Can you tell more what's happening? Screenshot or video would be great.
How to report an issues to Asphalt Team
Before reporting an issues, please remember to check in #🔥・hot-topics
[Gameplay issues]
- When/where/how it happens?
- Details of your device,
Important Please make sure to use #👾-gameplay-issues chat room
[Connection issues] Following information will be required:
- Player ID
- When/where/how it happens?
- Connection type,
- Your city, country or and internet/mobile provider (optional)
[Ads issues] Following information will be required:
- Player ID
- When/where/how it happens?
- Name of the advertisement, a screenshot or video
[Performance issues or game crashes] Following information will be required:
- Player ID
- When/where/how it happens?
- Details of your device (PC specs, driver version, Windows version etc.)
You can always send those details in the direct message if you wish or talk with our Customer Care through the in-game submission system.
google the error first
@stuck quarry You can try this:
Press the Windows + R keys from the keyboard to launch the Run dialog window.
Type WSReset.exe, then press the Enter key from the keyboard. The Windows Store and a command prompt window will be opened without any message. The Store cache has been successfully reset when the command prompt automatically closes.
pls someone turn on the rush mode im MP2 again my network is in low speed and i keep loosing point BC of no KD rule
Play the world series
i did
now no one is in gold yet
ok turn it on just for me
everyone keep moving me around even i have a better car . even am in SW . no matter just car pushing me around it like am a piece of paper
@sterile moth what is your ping
mine is 300 ms
bruh
how do you even know your exact ping for a9
also gameloft never makes exceptions
and im mad how everyone outraged in #suggestions and now d class is ruined for me
@bitter bluff go to all setting --> Gaming --> Xbox Networking
and i have a new problem now . BC my net is slow . everytime i get close to a player that have really good net my car get wrecked somehow i cant control the car it like my car become his car
either is a hack or network issue
how the hell i cant reach a car with 2983 rank and my car was 4109 rank in a straight line
and get lost control the car somehow
you do realize i said a9 specifically
not xbox live
this is between xbox/microsoft and your pc yknow
if youd wanna do a ping test for a9 youd have to use cmd and ping the a9 api
i ping that too but idk the are alot of servers but if i remember correctly it was around 500 ms to 700 ms
ok then prove it
thats why im sayign prove it
but now i dont have it
cause i dont have them
let me google it
u see we have to connect trough the x-box live so the ping windows gave us matters and show us the difference
not really
prove it
Gameloft doesn't give out the IP Addresses of their game servers. I asked to do a diagnostics on my old laptop & Gameloft told me no..... and I'm a Mod.
that is just asking for a DDOS attack on the servers.
Gameloft should be DDoS'ed to realize what the heck they done over years tbh
this would give them time to realize it
anyone having issues earning rep? Like my level is still increasing but my rep in the club isn't going up at all. Been stuck at 819 for 2 hours tried both career and MP to see if it was any different
contact cc
everything works fine on my end
but then again the servers are super bad since yesterday in the d class season
I did the exact amount on this money run. Got this error...
Get this too, but not much. Supposed to have @stuck quarry online. Kinda code problem which has to debug it. Soon maybe.
? ?? ?? everything else on my comp is working fine but asphalt is refusing to connect
https://youtu.be/uTG0UJmTsUQ
Another dumb bug that needs to be patched.
merhaba
Issue with Daily Car Loot club reward. Persists for now like for 5 weeks and still can't get rid of it.
Current Car Loot and it's club reward claimed
Uhhh is it more of a nvidia issue or a game issue?
prob u
dont think so
i am able to run r6s, division and mhw at 40-50 fps so i do not think a9 needs more than this
and i've been playing a9 with this card since launch with resolution 3000x2000 no problem, it just appeared very recently
CPU i7-6600u
RAM 16G
@quick relic check here to see if there are people with similar issues
guys hello there. A9 is workin ok but the MP, no opponents found every time, did you face that issue somebody?
not gaining any rep also
@quick relic you are in cheaterboard obviously you have to contact to gameloft customer care
If you haven't cheated
i haven't and contacted
@quick relic Fastest way to get out of the Cheaterboard is to just shut your game off for 24 hours. that will usually automatically release you from CB.
@split dome ty
Please is there anyway to back up the game bcs im gonna reset windows and it take me several hours to download the game 😟
@hollow stream Nope. go make popcorn while downloading & reinstalling the game after you get done with the Windows reset.
this is happening every single time
in the middle of a race
when i am about to win
i lost 100 points because of this
i having trouble connecting my xbox
@vast marten Wait for a while then connect again
it had it work again thx @green root
The entire game is a issue itself.
game rigged
Windows A class elite event? No kicks for cheaters? When in windows top1% is so tiny in number (32 in total) you have to have clean LB...in top32 there are 5 at least cheaters....Can you plz kick at least the first 2 obvious ones? why me and other 4 guys have to lose 50token just because of some cheaters, and GL slow mechanics?Do something..!!
I lost an epic part of J in the same way...cheaters - tiny top1% - no kicks
does anyone check those LBs?
c'mon
i am seeing this kind of fullscreen everytime now ... i know as a company you have to make money but this is really annoying i can watch ads without getting annoyed if it shows after every 30 or 60 mins but this ad is showing after every single race
I'll keep posting this until devs/tech team will take action of my issue
Issue with Daily Car Loot club reward. Still can't get rid of it.
have ya tried reinstalling the game
Even after reinstalling still persists. Am I the only person experiencing this?
@lyric swift You have a reward to claim. that is why you still see it. Click on this button & it will more than likely go away.
Claimed it but still persist to the other @split dome ...
Note the background between daily car loots...
Did you try rebooting the game after claiming the one Club reward?
time to call a priest & perform an exorcism then...
Guess I'll have to wait for the patch that discards all pending club rewards...
@split dome my club is not showing up here, we have 2 clubs both clubs are not in suggestion since last 2 seasons, and because of that we are not getting any request. and yeah clubs are not full 1 club have 16 members (#b2b2) 2nd club have 18 (#c3c3) location India
👆 @solar quiver can you help me with this problem? help us please.
I Have notes that my club earning reputations are not counting after change to another club
I Have notes that my club earning reputations are not counting after change to another club
@solar quiver
@hoary veldt if you switch club, or rejoin your rep will be reseted
@solar quiver I Play Over and over it is one hour now
any update about my club problem @solar quiver ?
@blazing crypt well i guess that list is random 🤷🏼
no its not
i'm not sure about that tbh, @stuck quarry could help you but he;s away from work this week
just DM him your issue
ok thank you @solar quiver
@bitter bluff i think its only being shown in my country (india)
as the ad is for an indian e commerce company
but its annoying
GL need to look into this
right
English only
I'm facing problem in mp, it shows the wrong position and wrong time
its not the network issue, its a glitch and I'm sure about this
my other club mates are also facing this problem
@fast trench 👆🏼
@stuck quarry Well, you have to wait for the team to go online on Monday. I/We, mods, just moderating this Discord server. Not an Asphalt Team.
@fast trench Ok thank you : )
My Daily Car Loot Issue Update - Checking if after not playing Asphalt 9 for at least 1 day will not fix it...
hi
hi when i play multiplayer i have to wait a long time but what happens when i start driving the race is already started and i lose alot because this happens
plus i use windows
@stuck quarry, does Asphalt Team even looks into this channel? Cause I got some kind of "very unique" issue...
Everything I've tried so far:
Leaving the game for a day, restarting and even reinstalling the game.
This channel helps the team to stay vigilant and detect new bugs and other in-game issues immediately.
If you want to report issues, please remember to check pinned messages of this chat room.
And if you require a personal assistance, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page
What?
The game is broken enough. Now, this??? REALLY?
See? I thought the bad internet connection is the reason. Well, now we know its the game itself. RIP Asphalt 9 XD
Well I'm not the only one who is facing this problem
Afiq also posted the video
I also posted my videos here🙄 but still there is no reply from a9 team
Well, i'll try to explain my issue cleary, so you guys can understand me so i can avoid troubles.
I was playing a Drive Syndicate Rogue Runners II Pinned Mission (Why did i have to tell this?), i started the race, but THEN, SUDDENLY, A9 crashed. 30 seconds after that, A9 closed instatly, with no prior advice. What is this bug?! I don't know what happened.
how to download asphalt 9 legends for linux
hi
my game is Crash after gameloft logo
show how can i fix this bug
on window plateform
If you want to report issues, please remember to check pinned messages of this chat room.
And if you require a personal assistance, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page
sad
Try restarting the game.
@vague folio you have to contact Customer Care.
Oh ok
Can anyone help. I got stuck here, eventhough my connection is really good.
@stuck quarry 👆
How to increase your garage level?
Upgrade your cars and get new cars
2th what? Its 2nd
Lol
@obtuse night You are right. Yes, there is a typo, but that doesn't change the nonsense in those pictures.
What is up with all the connecting to servers after doing 1 event ?
am i the only one who cant take the prizes of the class b tournament?
Servers crashed
Does anyone here is having issues with blurry textures on AMD hardware?
Something like this ?
18.08.2019 - Issue resolved: persisting "unclaimed" club reward is finally gone.
And Android?
@lyric swift And all it took was....
Along with numerous posts on here, contacting CC........ 😂
Is @stuck quarry here?
@stuck quarry directed me here to present my issue
I’m having the same issue as @zenith timber told
They are, just post the game issue and they should be able to assist you from there. 
I’m finishing better but the results are very very much altered
Thanks @stuck quarry and I’m sorry for the annoying pings
@hallow fiber No, it’s perfectly fine. I don’t mind being pinged. Feel free to tag me whenever you need something, no problem. 👌
I’m the guy down below who crossed the finish line and the other guy is still far away
But look at the results
But my connection is RED
Even when my internet connection speed be like
And this is not just this once
I’m having this problem since ages
And I got 100’s of pics just like this
@hallow fiber @stuck quarry Gameloft should take more care of its players. In the races I have won many times, but I am the second on the leader board with the same timing. Why?
Indeed bro
Trust me I’m having the exact same problems as you’re facing
But GameLoft aren’t gonna take care if everybody
And that’s for sure
game isn't connecting unless i use a VPN literally what
so wait gamelofts official fix to the carribean map being laggy as all heck is just 'we can't be bothered to fix it so just turn down your graphics settings even though the game works fine on full in every other map'
god i don't even know why i still play this game it's pathetic
im laughing asphalt 9 won't connect unless i'm on a vpn and x-box will only connect if i'm off a vpn
i literally can't take this anymore uninstalling since you can't work out your terrible game 👋
I can't enter the game on window 10 after download it from Microsoft store.
@obtuse hare if your game crashes after the logo screen, your windows 10 is corrupted. always happens with gameloft games unless you reinstall windows completely
thats the only solution that i had for myself
But my DS is almost maxed! And why does it show 1,3k? And it's red?? okay this is an issue. confirmed.
@spiral venture This notification always stays there, for your information, even if you have reached the required rank. In this case, the event is locked only because you're still missing 21 flags.
Keep it up, you're very close 
@spiral venture the levels are unlocked through flags and not your car rank, (not the same in the p2w event tho)
uhh
i kow about the flags, and now, nvm, i needed a specific car (that i didnt unlock yet, sadly.)
I have a problem, I can't play first anniversary multiplayer,.but Class C yes, the problem is for more than one day. Any solution?
my club is not showing up here, we have 2 clubs both clubs are not in suggestion since last 2 seasons, and because of that we are not getting any request. and yeah clubs are not full 1 club have 16 members (#b2b2) 2nd club have 18 (#c3c3) location India
2nd time i am posting this here 🤦 do something plz
oh yes. 🐯
This is intended that the list won't show all available clubs as it would be too many of them. It would be displaying just some clubs picked randomly. If you're looking for a specific club, you can always use the search functionality with club name or club tag.
And if you want to recruit more players, you're welcome to use #🖥・xbox-pc-clubs chat room.
@stuck quarry I am stuck at loading screen. Don't know why its happening. I reinstalled the game. Download speed was really good. But the game is taking forever.
if it will show clubs randomly then why always same clubs showing to me? it should be like some times my club some times other clubs. i saw this happen when any club is full but we have half empty club.
Hai
U got any windows issues or anything?
I can,t complete this event without investing real money. Fix it
Well, i got an "urgent" issue.
I was playing Asphalt 9, got ascended to silver league, and when i was about to go to the main menu, ASPHALT 9 CRASHED INSTANTLY.
Does this affect to my league stats?
I'm really angry about this bug..
p.d i was still in the race when it crashed.
hello why I can't join multyplayer it says age restriction and I wanted to change my name how to resolve this problem?
I tried to modify my age at microsoft logged in and out on xbox and still nothing
I also modified in xbox to be able to join clubs or something and still i can't..
pls help 😩 👌
😩👌
@kind sorrel id suggest you try a diff app and try to login with xbox. if it does the same then your xbox app might be "broken"
there's guides on how to reinstall built in apps
with cmd/power shell that is
ok thank u so much
Can anyone help me I had asked gameloft cc to transfer my progress from android to windows.By this my android progress got reset but I did not get my account on windows.Please anyone help me.Even though i have started a new account but the older one had way more progress.PLs help.I remember my player ID was b6d4a

what do you mean
Have you changed your account and deleted your old one and were about to send you a new ID or something?
no they did not send a new id
they just said that we have recovered your progress
and i did not get it on windows and it died on android
I'm sorry I don't know how to help you, you can try on customer service
@meager yoke
@meager yokehow to transfer i want to transfer
@kind sorrel i think that is a client side error and i have had it before as well.
it requires you to type code into windows powershell to fix
I don't know all the details so type the xbox error number into google for more info
@meager yoke You will need to contact Customer Care for your issues. No one in this server will be able to help you fix the problem. Look up your email with your ticket number you were issued for the account migration & contact CC again.
@white plover the only way to migrate accounts from one platform to another is through Customer Care. use the in-game link to contact them. If the account migration can be completed, it is a one time transfer & is irreversible.
@split domeI wrote to them I have no answer yet to tell me how it is
Why each time i try to race my game crashes
try reinstalling
oh now it worked with my lancer fo some reason
lol
Since the new update, impossible to run a daily event or a multi race. The game crashes at the launch of the race.👹 👎 👎 👎 😠
try reinstalling
welp it happened to me
crashes on races
specifically for changed cars
not all the time tho
Windows. I have a problem. After the update I can't even make a race. The game goes into a crash as soon as I start a race. I have already uninstalled and installed the game again, but the problem is not solved. I also tried to lower the graphic resolution, but the problem remains. Please FIX !!!
idk what they did but they messed something up
game is crashing AFTER every race for me
great new update , but would be helpfull if the game dousn't crash every time ( traid it on 2 pc's , both have the same problem/game crashes at startup / when trying to start a race
@stuck quarry aware of the issues?
same here..Game already crashed since update..reinstall dont solve problem
all ant1 said to me earlier was
"i dont support windows"
so were basically stuck until the staff sees this chat
or ant1 tells them all to do something
🤷
If I miss the special Akylone event because of this problem, I want to compensate up to the last cent of tokens.
Curiously the asphalt team seems to remain very sllent on this issue. It's quite boring that they're not capable to launch an update without problem. 👎 👎 👎 👎
I AM HAVING AN ISSUE WERE EVERYTIME I PLAY MP.. MY GAME CLOSE
Reason: Capital letters
A quick fix and an adequate compensation should be the next steps. Maybe I'm too naïve 😠 😠 😠 😠 😠 😠 😠 😠 😠
I am having an issue were everytime i play mp... my game closes
welcome to the club, as you can see alot of windows players have that isue , shows that GL dousn't test there updates as it should , and agreed to speeeed , it would be very fair to compensate for this very bad mistake as a game maker , these things shoudn't happen
@spark mulch same here
@opaque raft ,sorry for the ping, but there's an issue where career races/ events/ MP races cause the game to crash after this Update. Is it a PC graphics problem, or a game bug? It happens on Med or High Graphics on My PC. PC problem, or Game bug? pls help
@eternal grail i doubt its a graphic card isue , here on a GTX 1080 it even crashes
game bug, then
thats the most lickely one yes
i cannot play DS event and cannot buy tokens
I understand what the problem is.
If you put all the settings to a minimum your game will work.
I have tried various settings.
The problem is the part highlighted in the photo. If I try to raise the bar to MEDIUM, the game crashes.
I hope that GL will solve the problem soon, because I don't want to play with the settings to a minimum. I am not paid by GL to understand what the problem is, GL must think about solving it not me.
on my wifes pc she cant even get in the menu lol , let alone chance settings
@devout hazel dont worked for me
put default it's the best setting
default it sets mine to max lol ,
good
and than it crashes when trying to race lol
these are my settings (advanced) and these work great. ive only had 1 crash so far
changing the res scale could decrease the crashing
oke , will try that ( if i can get in the game
@devout hazel for me it crashes even at low
@stuck quarry Turn down from MITTEL to NIEDRIG
@rancid lynx Set the BASIC SETTING settings to LOW or VERY LOW
This however must be temporary. GL must not take advantage of this. I want to play at maximum settings. GL FIX Please
it can indeed run on low settings , but even that it plays laggish , so its really just a busted update / a mess what GL must fix ASAP
Already we at Windows have fewer events than iOS and Android (so we have less chance of accumulating tokens despite the prices of the packages are identical to Android and iOS), then if we also put these bugs, it becomes unplayable.
@devout hazel ok game works,but is so not playable....so much laggs are there
I'm sorry for you, but now it's the only solution we can use. We have to wait for GL to solve the problem. It is difficult to think that whoever caused the problem, then manages to solve it. lol
and needs to give us 100 tokens for it
Low worked for me as well. Thanks for the tip@devout hazel
Nevertheless I'm waiting for a decisive action from GL to fix this bug. My game used to work on max before the update and I want it back.
join the club regarding max settings ,here also always at max , now at low it is still lagging , and i highly doubt it is my hardware
Why are my graphics total trash after the updateeee
@hearty sequoia You have to lower the graphic resolution to a minimum, otherwise your game will crash. It is a problem that arose after today's update.
game crashing when i try to open after update
Hi, I have no ADS after finish fuel.
I not have used other ADS. This is my first time
it happened to me too with advertising.
To solve it you have 2 possibilities.
- The simplest is to click on the X and go back to looking at the ad. That way you should be able to see it. I know, it's not like before, but it works.
- You must restart the game every time you watch an advertisement.
I have probed the 2 tips but don't work for me. Hi @devout hazel
Hello, my Game is set to high graphics, yet races are being played in low graphics after the update. I changed the graphics settings (tried high, medium, low) and they all look the same (low). Please help. My laptop should easily be able to handle Asphalt 9, i7-7700, 16GB RAM, GTX1050. Thanks.
Game is Crashing all the time after this update...
I can't play any race....
@stuck quarry you are not alone 🤷
They should fix that before special event finish or I lost all my tokens for nothing...
welcome to the club , here a AMD 5 3600 with GTX 1080 16GB ram , and it crashes on high settings
Update is great! although there's considerable lag when changing brightness/saturation on tinted windows -- it feels like I'm dipping to about 10fps which is kind of subpar considering I'm using a 1050ti
edit: also applies to just changing body colors in general ^
facing game crashes, using lowest graphic details help
Whats the best system requirments for A9 on pc?
I only have 10 ads, just like when I updated last time. Please fix it.
@stuck quarry ad the moment nothing. Even a high end pc crashes 😂 😂 😂
I put it on lowest its work but the graphics is not soo good
@proud halo it works on lowest but graphics is not good.. I guess a very good graphics card will be OK
Wow i just realized the game crashed suddenly in vencer hunt
@stuck quarry I have a GTX1080 and even on that it lags in lowest settings . So nope the game is Just messed up 😂
Game broken Rip
ive said earlier that if you still wanna keep a playable experience with all effects and 60fps, turn down the res scale
yes, youll have a crusty pixel-y gameplay but better than using built in settings
@bitter bluff is it working for u?
OK I will try that later..
and that was when i wanted to test the new e-tense nitro cap
GAMELOFT where is the optimization???
@mint moat what is your specs then if 2009 built ?? 😮 🤔
Like.
??
6GB Ram
1.5GB graphics card
2.0ghz processor
Windows 10 pro version 1903 @hollow stream
Processor is core i ?? No ?
4 cores processor
And graphic which model ? Probably i have similar specs like you and i run the game in lowest everytime
4 cores oof
AMD
will send shortly
For 3 days or 1 week at least
For some days
Probably
But this time its gonna be hurt due to special event gonna start this friday again
@bitter bluff wait what ? Video ram how much 😮
512megs
Lool and you play with highest settings thats weird 😮 🤔
While mine nvidia 2gb and dual core 2.00ghz ram 4gb , processor is the weakness of my laptop
Im screwed with him
Have a nice day guys. @hollow stream @bitter bluff
Game crashing after update
Hello!! I inform you that since the update, just when connecting in mp vs other rivals, the game closes, in events the same thing happens, just as the countdown starts, it closes.
Thank you for your attention
both of you try either reinstalling the game, lowering the graphics to minimum or both
if both of these "methods" dont work, its your funeral until a hotifx
Game keeps crashing all the time...lowering graphics settings helps a bit but even at low it still keeps crashing...note I played at full graphics settings before the update.
Fix this update
it sucks
Anti-aliasing seems broken after the update.
PS: I had to turn it off and on, then restart to get it back. (GTX1060)
@main oar thanks for the tip . Did indeed help on some parts. Mp still give trouble however
Just gonna leave this here
Many windows players are getting low resolution decals on all decal cars 🔧
@stuck quarry My game keeps crashing after the new update
Also no ads to speed up timer /get refill tickets . Long story short. The biggest mess gameloft have made zofar
whenever i start a race game closes itself gameloft
i had no issue before this update..
My game keeps on crashing it wasn't happening before the update
gg gameloft it doesn't let me install and I have a good pc
Consistent GAME CRASH.🙄 @stuck quarry
i updated the game yesterday and today when i started the game, it shows a message to update again. When i go to the store, there is no update. @stuck quarry
please help
Also the bps for 911 GT3 RS are supposed to be in the b class event. i can't see them anywhere
ant1 can't help with windows
its not helping
i have all the new cars available in the garage however b class event doesn't have bps for new 911 gt3 rs
i don't think its supposed to lmao
@bitter bluff yes it does
uh
you do realize
thats never accurate
and its just a copy and paste on all cars
that arent "special"
not all new cars. just this one
the cars just came out and theres no changed existing events
pretty sure youll have packs for it in the new events coming out
then why launch the new update when the events haven't been updated yet.
Just played mp, add another car to the list of those bouncing off and turning upside down. FXX K was doing great before, very stable. Now it went off the barrel roll and bounced off the road after landing. Instead of fixing the problem, it has been spread like a virus to other cars as well 😩
nO yOU juSt sUcK aT thE gAmE
so landing on 4 wheels and then flipping over means i suck. that must be GL's terminology
After playing for a year, i understand that one of the objectives of the update is to fix a few old bugs and create new ones so they have an excuse to launch another update even if they have nothing new to add
guess who has the same screen but no update despite me clicking the "get updates" button on the windows store 5 times already
and I have the same problem with the update
Same here
welcome to the club
welp guess gl accidentally released a beta update that isnt public on the store but is detected by the game
nice one gameloft
Gimme windows role
@hybrid notch #🪅・bot-commands do !win
🤔
if GL beta tested these updates before launching then this wouldn't happen but they really enjoy making us miserable in every possible way
@hybrid notch dont bypass filters
🤔
delete it before you get warned
i didn't play mp at all yesterday but thanks to this update i m still in top 100 in classic series 🤣
But others are playing
i just played 3 races. max 3 opponents
Hi. I have these issues after the recent update:
1- This message shows up, though I do have updated the game. When I hit "Not Now" I can run the game.
2- Game crashes a lot. Like 10 times in less than 5 minues.
3- All decals look edgy and blurred, like a low quality image (Both in garage and on the tracks)
i was at 87th day before yesterday and i have dropped only 10 places
one more
yes the last one is true for the races too @steel scaffold
All same for me
the graphics in the races are pretty bad as well. almost like pixelating
let me know when the hotfix comes
never
game is updated still wants update.
no they are here to watch us suffer and have a laugh about it
you know its good when a mod complains about it in #👾-gameplay-issues
So why they are here?
@stuck quarry I only have 10 ads, just like when I updated last time. Please fix it.
Yesterday I got update, today game again show update the game, fix this, because no update in winshop.
@stuck quarry This pop up and I already updated the game
Anyone knows what should I choose?
I think you can choose 'not now' and then play the game
thanks
you cant still download that update so ...
@sweet bronze same we must wait gl fix
yes but it is no normal! they must fix that
the garage is updated so there is no need to install or reinstall
maybe a hotfix when they stop enjoying our misery
also the graphics seems to be edgy both in menu and race. screen seems to be pixelating
I deleted game and download again same
no need.
everyone has the same issue.
The drop rate is as bad as ever so i see nothing new except bad graphics and 6 new cars and we had to download 2 GB for just that
this is not update its downgrade.
@lethal verge Bad luck protection I think fake! gl try do trick! no random again
REMINDER. If you want to report issues, please remember to check pinned messages of this chat room as we won't be able to check if we don't have enough details.
And if you require a personal assistance, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page.
I found the fix for the graphics display issue for those who faced it with the update. You need to lower your graphics to "very low", restart the game, then set it back to "high" (or whatever you desire) for the graphics to display as intended. Worked on both of my devices and many of my Team mates reported this fixed this issue.
Dear, update is showing even after we updated yesterday. crashing and freezing during mp for many players and the graphics seem edgy. These are the problems faced by nearly everyone. @stuck quarry
guys this section is not for chat only issue report
How open this?
@livid spade there will be an event on Friday
30th?
Yes
@livid spade wait events since 30 aug
Bad Luck Protection(BLP) Work on Jesko event packs? @stuck quarry
PROBLEM! Many players last hour wrote me about game crash or on the start or on the finish! FIX!!!
It fixed?
no bro no fix
Every time I open the game now, this opens & I have to go through the entire setup process again. I've cleared the game cache, reinstalled the game fresh & nothing works to keep this from opening every single time I open the game.
This was what was opening when game opened, but it went away to give me setup every single time game opens.
not now use
update issue fixed. graphics issue fixed thanks to @mortal sentinel thanks a lot. my game was running fine without crashes so its all good for me
Glad it was helpful :)
mine just update showing all other ok
fixed for me. no update showing
@lethal verge wht did u do?
i did nothing. i just turned off the game for a couple of hours
no update showing but crashes all the time
ok so ive made a list of current windows bugs
current update 1.7.3a bugs - found on windows
-game shows an update game screen upon launching, despite having the game updated on [FIXED] | workaround : simply press "not now", the game will work fine and you will obviously have all update 1.7.3a features.
[possible cause: gameloft accidentally released something like a test build that the game would detect and alert, despite the windows store not having any updates]
-constant crashing at start of races which seems to be dependent on the graphics settings | workaround: manually set the resolution scale to the lowest
[will not fix the problem but may decrease crashes]
-constant crashing on startup, even after reinstall
[no fix found yet]
-you can only watch an ad once before it'll say "sorry, no more ads available now" | workaround: close the page for ad packs/tle tickets and reopen it
[will not fix the problem but it will let you watch ads]
smaller bugs
-fuel indicators are cut off in the garage [no fix found yet]
-going into career, it will always throw you onto the start of chapter 1 [no fix found yet]
-small font on awards such as credits or tokens [no fix found yet]
-few cars missing options to apply decals, carbon or colors causing the annoying green ! not going away [no fix found yet]
-end of race event/career objectives update before the animation plays [no fix found yet]
Same crashing
No fix till now
@stuck quarry hi bro. My game is crashing all the time i reopened it. Please help me with solution.
its not just yours
just wait patiently
people arent robots and they cant make a hotfix in 1 second
thats not how code works
My game ID : 8a898f
game crashes whenever i start online race
(event + mp)
started to happen after update
i tried lowering graphs and reinstalling the game didnt work pls fix it gl
Mine too, I cant play the game with the new update... I've tried everything but nothing works
I got update pop up again this is weird and no update in windows store looks like they trying test a hotfix
who knows
Ok you win @bitter bluff
XD
got this this morning, strange it hasn't bin put here in the anouncements /current isue ssection, whille aparently GL dous know about the problem's
I do not have problems because I have them with my wife Karen lmao
lmao bitmap image
@cyan oak if u on9 , i can send
ok devs the game is crashing in mp after some matches
@bitter bluff . Yep to lazy to change it to jpg 😂😂😂
whyd you do a bitmap in the first place
why not png
fyi noone can view your image because its a bitmap
and discord doesnt support bitmap
print screen key when im in a lazy mood 😋
snip & sketch can be bound to print screen from windows settings
I know but I always have to shrink it a bit . My resolution can give problems in discord (3 screens in surround) so if I would keep It as standerd it would be overkill wide as ss 😂😂😂
oh i see you have multiple displays
still tho snip and sketch has a built in cropping feature
example
fyi this is a "built in" windows 10 feature
@stuck quarry can you tell if devs alrready take step to fix it or not?
So why they didnot check it before release?
cause they didnt get the problems??
it doesnt crash constantly for everyone
example me
my game works fine
@hybrid notch I'm pretty sure you can find a lot of good articles in the internet if you're interesting in this topic.
We're currently investigating all reports that are mentioned here, and as I've mentioned before, please remember to check pinned messages of this chat room as we won't be able to check if we don't have enough details.
In case if you require a personal assistance or personal answer, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page.
it isnt hardware really
people report that their game crashes the most on high settings
unlike me which i run the game on resolution scale 60%, am doing fine
Which graphics driver u hv @bitter bluff
will send shortly
FPS?
obviously 60 when nothing is happening on the map
i get the most fps drops on us west and caribbean
oh and scotland because of the rain
Just joined the server anyone else having graphics issue after update.
The graphics looks like at lowest setting with 150% resolution even at high graphics settings
Full screen ? @bitter bluff
Got it
my settings that i always use
also gotta add graphics settings bugs
Reason: Duplicated text