#🖥・windows-issues

1 messages · Page 61 of 1

obsidian dirge
#

Hey, I had a problem in claiming reward after garage lvl up

stuck quarry
#

@stuck quarry Here you go. Pay attention to the truck and 2 cars on the right.
In second part... well that's pretty obvious.

uneven quiver
#

Its been 2 day since i start having this problem i try every thing chaging game setting and i close and open again i even un install and install the game but nothing change😧

karmic iris
#

hmm.... driver problem?
Try updating that

uneven quiver
#

@karmic iris Ohhh thanks Thnaks Dude

#

its work

#

karmic iris
#

no problem...

hazy dagger
#

and that video is mine

sour snow
#

@hazy dagger Close and Relaunch game

#

Let's see if it works

hazy dagger
#

i already did

#

everytime that happens during gameplay

sour snow
#

Okay
If your progress is linked to your Xbox account
You may need to uninstall and reinstall game

karmic iris
#

dude?

#

try changing game graphical settings

#

@hazy dagger

hazy dagger
#

Yes?

karmic iris
#

Change the graphics

#

i mean make it low or high

hazy dagger
#

Ohhh that makes sense

#

BTW ty

karmic iris
#

Did it worked?

hazy dagger
#

Yep

hollow stream
#

The game is lagging so much this morning

karmic iris
#

I made my future

#

well thang(windows) i think you should go on a vacation

#

jk

calm sparrow
#

Look At The BMW And The Mitsubishi....Their Below 1,500 And They Somehow Are In Gold league.

#

I Disconnected If You Want to Know.

#

Any Uh...Answers..?

karmic iris
#

That's a gayme play issue my friend

vast flicker
#

@calm sparrow that was because they Reach Gold League with other car and then they Use Lancer After it

calm sparrow
#

What?

#

How Is That Possible?

sterile moth
#

They used different cars

calm sparrow
#

They're Rating Is Below 1500.

#

Does the League not Change?

sterile moth
#

No

lyric swift
storm hazel
#

Ignor it

#

It will go away later

fervent quarry
#

Happens once i see no problem, but when this happens 2 times in less then a hour, then i see there must be some problem on Gameloft side. I have youtube open and playing background so my connection is OK.

split dome
#

Doesn't mean the issues is with Gameloft though. there can be dozens of links between your device & the game servers & at any of them there could be an issue occur. Who is your ISP?

fervent quarry
#

My ISP is Telia if that say anything to you. Not my ISP fault too as i have very stable connection without any errors. I have 100/100Mbps connection. This error have been before but usually it's like one time in a week or maximum 1 time a day after like 40 plus race in the game.

#

As i wrote already that if this happens 1 time a day then i dont see it as a problem and soo it as happens. But 2 times in 30 minutes i see that there is a problem and i should complain about it

karmic iris
#

OOF so fast internet

stuck quarry
#

please remove hackers in aperta last stage

#

1st and 2nd

#

1.33 is impossible

digital raptor
#

1:18

#

😂😂😂

karmic iris
#

Acks dee

hazy dawn
#

Why doesn't the daily goal ever reset? It's the same car.

bitter bluff
#

this is not an issue

#

also id say itd be a bit unfair if itd switch every day

#

let it stay like it is

timber zodiac
#

hi guys , i bought a new laptop and log in to my xbox account on it but when i try to connect with xbox live to get my progress they give me this messege can you tell me whats the problem and how can i solve it

split dome
#

@timber zodiac Make sure all your settings in Xbox Live is correct. make sure it is able to communicate with the game. Then go to xbox.com & make sure all settings look like this in the screenshot.

timber zodiac
#

every thing okay my freind but i still cant log in

#

@split dome

bitter bluff
#

have you tried again or no

stuck quarry
#

@timber zodiac reboot after the change, xbox is capricious

split dome
#

@timber zodiac reach out to @stuck quarry if you are still not able to connect.

fervent quarry
timber zodiac
#

@split dome i contact with him but he didnt reply until now

bitter bluff
#

@fervent quarry i dunno how you keep experiencing cinnection probleks but im p sure it isnt like this for everyone

#

this has never happened or has been happening to me before

#

you gotta contact gl directly

karmic iris
#

i heard an atomic bomb is dropping nearby an Aspahlt 9 bug?

fervent quarry
#

@bitter bluff I dont see how it's in my part. Especially on same time on the day. And as i have very stable good connection. Btw i have tv next to my pc that was on and is from same connection. And i am not going to contact CC. I dont see the point of it.

bitter bluff
#

not saying its the connection

#

its the client/account

bronze falcon
#

Although the cheaters have been cleaned up, the players in our club did not receive the special drawings that should have belonged to them, including teammates who have already received the rewards and have not received the rewards.

lyric swift
#

@stuck quarry Sorry for pinging, but I keep having this issue with Daily Car Loot, and even restarting the game doesn't help.

#

This occurs for me like a 1 and half-a week now.

steel scaffold
#

Hi. Today, I received my Aperta decal, but it looks blurred and edgy on my car. Looks fine for my club mates though. I tried picking High graphics profile, but decal still looks like a low-quality image layer on the car. My player ID: 2c66b

hollow stream
#

@stuck quarry hey mate sorry for pinging you but i didnt got 100 tokens from bluerabbit
im really serious

steel scaffold
vast bloom
#

Is next new car is Arrinera Hussarya?I saw it on Twitter..😕

stuck quarry
#

@steel scaffold what is your PC spec?

stuck quarry
#

club LB does not working in Windows Please Fix it. ASAP

stuck quarry
#

Please Fix the carribean sand lag plz GL

#

or I'll spam on your CC

#

@stuck quarry Please fix the carribean sand lag plz

#

I can't win races because of insane sand lag

#

My pc config:

#

Intel Core i3 8th gen
8GB ram
Nvidia GT 1030

#

no problems on network

#

its fine

#

I can't play on lower graphics coz I love quality not performance

#

and my overall quality is used to default on game settings

bitter bluff
#

@stuck quarry youll have to turn down your graphics scale, thats the only solution. they only fixed this problem on mobile and not pc because you got custom graphics settings unlike on mobile

#

saying you cant play on lower graphics makes no sense

#

the game isnt stopping you

#

my game still looks beautiful despite being on 60% res scale

#

however you could try turning off anti-aliasing

stuck quarry
#

thank u for suggestion but there's one more problem

#

you can't see most of the graphics effects when the anti-aliasing is turned on

bitter bluff
#

yea but anti-aliasing only makes edges on stuff a lot more jagged

#

thats odd

#

oh okay nevermind

stuck quarry
#

sorry for the mistake

bitter bluff
#

anti-aliasing only smooths out edges of objects to make them look smoother

stuck quarry
#

but its true when anti-aliasing is on you can't see the airborne effect when you on air

bitter bluff
#

i might try checkign that out

#

wait like 3 minutes

stuck quarry
#

okay I'm waiting

bitter bluff
#

hi waiting

#

antialiasing is terrible

#

my game looks blurry, effects indeed are gone and theres weird ghosting on the car

#

fyi look on the back of the car, theres like a small weird clone of the car

stuck quarry
#

I'm gonna record a comparison video with anti-aliasing and without anti-aliasing soon

queen pythonBOT
#
FaZe Casper#9626 has been warned

Reason: Bad word usage

cyan crescent
#

Can someone help me??how to transfer a9 account from windows to android?

split dome
#

@cyan crescent First off......why???? The only way to do it is to contact Customer Care. They can do a permanent one time account migration. Once done, it cannot be reversed & your old account will be inaccessible on your old platform.

sly hamlet
#

Game crashed.... When i started to play Rush A9 starts to eat my internet.... Why??

dusky tendon
#

I have some glitches in the menus, but not when playing

#

another issue, when i turn the edge smooth on, the game turns blurry, and all the other effects turn off

bitter bluff
#

@dusky tendon antialiasing smooths out all jagged edges so turning off antialiasing is best. it makes it blurry cause it attempts to smooth out edges

#

this isnt an issue, this is intended

maiden horizon
hasty flume
stuck quarry
#

and @bitter bluff here's the video comparison 👆👆👆

bitter bluff
#

off looks sharper and better

#

tho its hard to see cause of the quality and fps

#

you might wanna configure obs

stuck quarry
#

my recorder either not obs or not xbox dvr but its bad

#

anti aliasing looks dumb

#

see it again on full-screen with 720p

bitter bluff
#

bruh i was watching fullscreen 720p60 and it was barely noticeable

#

why are yo utelling me watch it in this and that if i had it that way

#

couldnt see it in normal mode so i tried fullscreen and really hard to see as a result

#

use obs instead

#

and if you need to, dm me for configs you can set up

versed crane
#

@stuck quarry the Club LB is not working good.. it is full of bug.. from our club. we are at some different position than viewing from other club.. Same thing happened 2 season ago... please fix it

pseudo birch
fervent quarry
#

When will come a day you fix your potato servers ???

#

I have 100/100 optical stable connection. This error should be sorry we have problems and not check your connection

#

Stole my fuel and didnt get rewards as in event show i still need to get them

dusky tendon
#

@bitter bluff Ok! I did it, and it is better!. I have a low end device, but with scale 100%, and antialiasing off, it works so good. When i turn antialiasing, and i'm looking a car, the car is blurry, but after a second, that effect disapears.

bitter bluff
#

yes thats your gpu loading in the textures

dusky tendon
#

it's not a big problem, but it's curious

bitter bluff
#

thats just your hardware

dusky tendon
#

ahh

bitter bluff
#

i have it the same

dusky tendon
#

i tought it haha

#

thanks for your time!

lost ibex
#

i redeemed my $1 gift, now where's the offer?

hexed drift
#

Hello everyone, I'm having issues in the game, somehow it doesn't seem to be working properly, I've been waiting to play for like an hour and still loading .. does anyone else facing this problem? BTW it is not my internet connection.

bitter bluff
#

@hexed drift i only get infinite loading if my repeater cuts my lan connection so you might actually try restarting your modem/router

hexed drift
#

@bitter bluff I actually tried that and it did work. Thanks.😎

bitter bluff
#

tried resetting the game?

#

or reinstalling in that case

tight wharf
obtuse drift
#

Does anyone else have the problem that textures are seen with poor quality? Even when the graphics setting is set in high

bitter bluff
#

@obtuse drift whats your gpu

#

if its a low end, it'll load textures slowly if your memory clock speeds are low

#

if you have a gpu with gddr4 or lower, its gonna load really slowly

#

if you use a laptop and its integrated, that's all on your ram

#

however if you have a good gpu with gddr5/gddr6 and you experience this, might be the game limitations

#

but ofcourse there can be others such as your cpu, ram or hard drive

obtuse drift
#

@bitter bluff i have an intel hd 4600

bitter bluff
#

time to compare to mine

#

no actually mind downloading gpu-z

#

and screenshotting the program

#

so i can see your gpu specs

obtuse drift
bitter bluff
#

oh god

#

400mhz

#

that made me throw up

#

so yea your gpu is REALLY low end

#

its your hardware limitations

obtuse drift
#

but the problem started in the last days

bitter bluff
#

yea i guess

#

i had lots of stuttering issues last week

#

had to reset my game to clear up basically the whoel cache

#

so you could try doing that

#

just make sure youre signed into xbox for the game

obtuse drift
#

how can i do it?

#

clear the cache

bitter bluff
#

open windows 10 settings>apps>apps & features>asphalt 9>advanced options>reset

#

alternatively just uninstall and reinstall

#

fyi this resets your game

#

so you must be able to login back into the game

obtuse drift
#

i will try that

#

thanks

bitter bluff
#

np

#

tho cant guarantee itll work 100%

late fulcrum
#

@obtuse drift yes in my laptop

lost ibex
#

@stuck quarry i've redeemed my $1 gift to buy the lotus, credits and tokens bundle, but where is it?

steel scaffold
#

@stuck quarry Hi. I posted this issue earlier:

"Hi. Today, I received my Aperta decal, but it looks blurred and edgy on my car. Looks fine for my club mates though. I tried picking High graphics profile, but decal still looks like a low-quality image layer on the car. My player ID: 2c66b"

and then you asked for my PC specs. Sorry for answering late:

Motherboard: ASUS P8H77-V
Procesor: Intel Core i7 3770K
Memory: Corsair Vengeance PRO 16GB DDR3 2400MHz
Graphics: Intel HD Graphics 4000 (running at 1300MHz + 1GB dedicated DDR3 memory)
Storage: Samsung 850 EVO 120GB + 6TB SATA 6Gb/s HDD
Display: Samsung S27D590 Plus 27" Full HD

bitter bluff
#

@steel scaffold give more info on the gpu

#

the motherboard doesnt help at all

#

it may be the heart of the computer but it is not a processing unit

#

if your gpu is bad, yo ucan only fix thsi by upgrading your gpu

#

intel hd graphics

#

yup

#

bottleneck

#

mind downloading gpu-z and show the full gpu specs?

steel scaffold
#

@bitter bluff Sorry, my internet went down before I could edit it.

bitter bluff
#

ye its fine

steel scaffold
bitter bluff
#

ty

#

and for comparison

#

this is mine

#

so yea its your memory speed bottlenecking the texture loading

#

gddr3 is much slower than gddr5

#

only solution is to upgrade your gpu, if you can

#

and keep in mind i also get slow loading for textures

steel scaffold
#

@bitter bluff Yeah, that's most likely. I'm just wondering is this decal even more complex than the car itself or the tracks?

bitter bluff
#

lul true

#

i honestly dont know why it loads forever

#

for such a simple decal

#

also another fyi your integrated gpu uses your ram, so more free ram can cost you better performance

steel scaffold
#

@bitter bluff Well, I think 16GB is more than enough for this game. It hardly fills 8GB while playing A9. But the low frequency of this dedicated RAM could be the cause.

bitter bluff
#

yea it most likely is the frequency

rose dome
sharp glacier
#

does anyone know if this special event gives a key for the Jesko?

bitter bluff
#

bruh

#

how is that an issue

sharp glacier
#

i put in the wrong one damn

bitter bluff
west cave
#

I can't actually get an image of it.
But the thing is, is that sometimes when i play a match, the game completely crashes. I'm not sure if it's with the game or my pc.
When the match starts and my game crashes i end up losing some fuel.

split dome
#

@west cave I've had my PC crash right as the cars take off after the countdown. It's happened at least 3-5 times in the past 1-2 weeks.

bitter bluff
#

tho your pc entirely you said

#

not just the game

#

@west cave you could try resetting/reinstalling the game

#

or possibly try updating/downgrading/reinstalling your graphics drivers

cyan oak
#

@west cave What graphic card you are using?

sterile carbon
#

Can anybody help me?
Im having this Problem with A9 getting stuck at loading.

upbeat yew
#

Umm

#

i got a problem

#

i did euro wheels canyon launch 3 times but it gave me the flags but never let me go on to next race.
can someone plz fix it?

bitter bluff
#

are you sure you've done all of the races in the season chapter @upbeat yew

upbeat yew
#

oh whoops

stuck quarry
#

@stuck quarry please fix those AI cars on events!! they are very annoying

bitter bluff
#

barely descriptive in what way ai is annoying

stuck quarry
#

They drift and wreck me indirectly when my nitro bar is empty lol

#

most time on the credit events

bitter bluff
#

ok you suck then

sterile moth
#

Lol

bitter bluff
#

simple as that

stuck quarry
#

these ai is really worst @bitter bluff how many racing games you have played on windows?

bitter bluff
#

bruh ive been playing for a month

#

only cases ive been s omad at the game is the anniversary event

#

i despise s class cars included i nthis event

#

every car has terrible nitro capacity so unless yo ugot a good strat youre stuck in the back

#

and the fact that its caribbean

stuck quarry
#

first play the most of the windows games and then call me suck okay?

bitter bluff
#

bruh

stuck quarry
#

like those nfs and forza series. see and compare those ai s with this game

bitter bluff
#

i cant play those cause of my hardware

#

also im not interested in those cause theyre more or so realism

#

asphalt 9 is arcade

#

and i love arcade games

stuck quarry
#

lol only asphalt game is arcade?

sterile moth
#

Asphalt is arcade

stuck quarry
#

NFS Mw 2012:
am I a joke to you?

bitter bluff
#

lol

past oasis
#

For some reason my mouse cursor is still visible during a race.

stuck quarry
#

I have a problem how do I transfer A9 from Android to Windows without losing data

split dome
#

@stuck quarry You have to contact Customer Care to do a platform migration. It is a one time permanent transfer & it cannot be reversed. Once your account has been migrated to the new platform, your old account will no longer be accessible.

karmic iris
#

i am having an issue... i cant open my car's window : (

stuck quarry
#

Hmmmm @split dome

#

But what if I can make my A9 account transfer to Xbox live also

#

I mean just two accounts with same progress

bitter bluff
#

@stuck quarry you cant do that. gforce just said once its transferred, your previous platform account data will be wiped

stuck quarry
#

Yes you are right so what should I do

bitter bluff
#

also another reason why you cant do that is because android, ios and windows dont have crossplay

stuck quarry
#

Should I continue playing in Android

bitter bluff
#

thats up to you

#

if you use your pc often, switch

#

if you use your phone often, dont switch

stuck quarry
#

Or should permanently transfer to computer

#

I think I use Android more than my Gaming laptop

bitter bluff
#

if you use your pc often, switch
if you use your phone often, dont switch

#

this is all up to you

stuck quarry
#

So I should continue playing in Android 😂

bitter bluff
#

its up to you

#

im not you so i wont answer a question i cant answer

frigid atlas
#

Are we able to change the email associated with our game account?

hallow fiber
#

Why does this happens to me?
The Multiplayer Screen gets transparent sometimes
It looks awesome by the way 😎😎
Can you make it permanent?

bitter bluff
#

might be a gpu bug

#

maybe try playing in windowed mode

lethal verge
#

2nd time in a few minutes, i win the race and while configuring points its a server error. what is happening

#

and my connection icon was green throughout the race

hallow fiber
#

What’s gpu bug @bitter bluff

bitter bluff
#

your laptop gpu

hallow fiber
#

Well anyway I can’t understand whatever it is

bitter bluff
#

gpu : graphical processing unit

for dummies: graphics card

hallow fiber
#

And thanks bro/sis

#

Oh wow

#

I recall that term 😇😇🥳

bitter bluff
#

every time you use full screen in a9 and switch between windows, everything refreshes: textures, models; this is from my experience

hallow fiber
#

I used full screen since the beginning

bitter bluff
#

you could try windowed mode

#

and report back after liek a week or so if it doesnt happen anymore

#

that is, if its often

hallow fiber
#

Yeah it’s very often

#

But instead of complaining bout it

#

I really like

#

Is there a possibility to make it permanent 😱😱😱

bitter bluff
#

not sure since ive never faced this

#

this might be due to your gpu ofcourse

#

some gpu drivers can be glitchy on some games

random sky
#

A9 has some server issues right now? Cant connect.

#

Btw. where are servers for A9 physically located?

bitter bluff
#

works for me

#

so that might be your problem

#

many peopel experience this

#

so you might wanna contact the team

random sky
#

Most likely result of storms over EU.

bitter bluff
#

i am in eu so like

#

probs just your end

past oasis
#

tbh that transparent multiplayer screen looks cool af, sad we cant toggle it

karmic iris
#

tru boi

sterile carbon
#

When are they going to fix that daily event claim bug?

bitter bluff
#

^

#

im still annoyed by it

gusty void
#

how can i deal with overheat on laptop

bitter bluff
#

bruh

#

try to clean out dust out of your laptop

#

maybe even get speedfan and boost your fans to max

#

@gusty void

#

your heatsinks are most likely flooded with dust

gusty void
#

thank u

old adder
bitter bluff
#

o k

past oasis
#

to be honest i try to avoid caribbean at all costs because its optimized worse than GTA IV

royal tree
#

i cannt connect Xbox microsoft to my profile. So no club and events. 😦

sly parrot
#

so i cant not apply import parts i have them and i have the money but still

#

😦

stuck quarry
#

@royal tree Try to check with our Customer Care please.
@sly parrot Can you tell more what's happening? Screenshot or video would be great.

stuck quarry
#

How to report an issues to Asphalt Team
Before reporting an issues, please remember to check in #🔥・hot-topics

[Gameplay issues]

  • When/where/how it happens?
  • Details of your device,
    Important Please make sure to use #👾-gameplay-issues chat room

[Connection issues] Following information will be required:

  • Player ID
  • When/where/how it happens?
  • Connection type,
  • Your city, country or and internet/mobile provider (optional)

[Ads issues] Following information will be required:

  • Player ID
  • When/where/how it happens?
  • Name of the advertisement, a screenshot or video

[Performance issues or game crashes] Following information will be required:

  • Player ID
  • When/where/how it happens?
  • Details of your device (PC specs, driver version, Windows version etc.)

You can always send those details in the direct message if you wish or talk with our Customer Care through the in-game submission system.

stuck quarry
#

Trying to buy Exclusive Ginetta G60 Pack

#

On Windows

#

any help?

bitter bluff
#

google the error first

split dome
#

@stuck quarry You can try this:
Press the Windows + R keys from the keyboard to launch the Run dialog window.
Type WSReset.exe, then press the Enter key from the keyboard. The Windows Store and a command prompt window will be opened without any message. The Store cache has been successfully reset when the command prompt automatically closes.

hexed stream
#

pls someone turn on the rush mode im MP2 again my network is in low speed and i keep loosing point BC of no KD rule

sterile moth
#

Play the world series

hexed stream
#

i did

#

now no one is in gold yet

#

ok turn it on just for me

#

everyone keep moving me around even i have a better car . even am in SW . no matter just car pushing me around it like am a piece of paper

#

@sterile moth what is your ping

#

mine is 300 ms

bitter bluff
#

bruh

#

how do you even know your exact ping for a9

#

also gameloft never makes exceptions

#

and im mad how everyone outraged in #suggestions and now d class is ruined for me

hexed stream
#

@bitter bluff go to all setting --> Gaming --> Xbox Networking

#

and i have a new problem now . BC my net is slow . everytime i get close to a player that have really good net my car get wrecked somehow i cant control the car it like my car become his car

#

either is a hack or network issue

#

how the hell i cant reach a car with 2983 rank and my car was 4109 rank in a straight line

#

and get lost control the car somehow

bitter bluff
#

you do realize i said a9 specifically

#

not xbox live

#

if youd wanna do a ping test for a9 youd have to use cmd and ping the a9 api

hexed stream
#

i ping that too but idk the are alot of servers but if i remember correctly it was around 500 ms to 700 ms

bitter bluff
#

ok then prove it

hexed stream
#

do u know the IPs

#

of A9

#

i have got it from a friend i think

bitter bluff
#

thats why im sayign prove it

hexed stream
#

but now i dont have it

bitter bluff
#

cause i dont have them

hexed stream
#

let me google it

#

u see we have to connect trough the x-box live so the ping windows gave us matters and show us the difference

bitter bluff
#

not really

hexed stream
#

prove it

split dome
#

Gameloft doesn't give out the IP Addresses of their game servers. I asked to do a diagnostics on my old laptop & Gameloft told me no..... and I'm a Mod.

#

that is just asking for a DDOS attack on the servers.

past oasis
#

Gameloft should be DDoS'ed to realize what the heck they done over years tbh

#

this would give them time to realize it

stuck quarry
#

anyone having issues earning rep? Like my level is still increasing but my rep in the club isn't going up at all. Been stuck at 819 for 2 hours tried both career and MP to see if it was any different

bitter bluff
#

contact cc

#

everything works fine on my end

#

but then again the servers are super bad since yesterday in the d class season

sterile carbon
fast trench
#

Get this too, but not much. Supposed to have @stuck quarry online. Kinda code problem which has to debug it. Soon maybe.

narrow leaf
#

? ?? ?? everything else on my comp is working fine but asphalt is refusing to connect

short carbon
fierce wadi
#

merhaba

lyric swift
#

Issue with Daily Car Loot club reward. Persists for now like for 5 weeks and still can't get rid of it.

pseudo birch
vast marten
#

prob u

pseudo birch
#

dont think so

ionic root
#

@pseudo birch

pseudo birch
#

i am able to run r6s, division and mhw at 40-50 fps so i do not think a9 needs more than this

#

and i've been playing a9 with this card since launch with resolution 3000x2000 no problem, it just appeared very recently

#

CPU i7-6600u
RAM 16G

native island
#

@quick relic check here to see if there are people with similar issues

quick relic
#

guys hello there. A9 is workin ok but the MP, no opponents found every time, did you face that issue somebody?

#

not gaining any rep also

late fulcrum
#

@quick relic you are in cheaterboard obviously you have to contact to gameloft customer care

#

If you haven't cheated

quick relic
#

i haven't and contacted

split dome
#

@quick relic Fastest way to get out of the Cheaterboard is to just shut your game off for 24 hours. that will usually automatically release you from CB.

quick relic
#

@split dome ty

hollow stream
#

Please is there anyway to back up the game bcs im gonna reset windows and it take me several hours to download the game 😟

split dome
#

@hollow stream Nope. go make popcorn while downloading & reinstalling the game after you get done with the Windows reset.

hollow stream
#

RIP ☹

#

Ok

pure hinge
#

in the middle of a race

#

when i am about to win

#

i lost 100 points because of this

vast marten
#

i having trouble connecting my xbox

green root
#

@vast marten Wait for a while then connect again

vast marten
#

it had it work again thx @green root

stuck quarry
#

The entire game is a issue itself.

hazy dawn
#

game rigged

sweet wedge
#

Windows A class elite event? No kicks for cheaters? When in windows top1% is so tiny in number (32 in total) you have to have clean LB...in top32 there are 5 at least cheaters....Can you plz kick at least the first 2 obvious ones? why me and other 4 guys have to lose 50token just because of some cheaters, and GL slow mechanics?Do something..!!
I lost an epic part of J in the same way...cheaters - tiny top1% - no kicks

#

does anyone check those LBs?

pure hinge
#

c'mon

#

i am seeing this kind of fullscreen everytime now ... i know as a company you have to make money but this is really annoying i can watch ads without getting annoyed if it shows after every 30 or 60 mins but this ad is showing after every single race

bitter bluff
#

uh

#

doesnt happen on my end

#

might wanna check in case you got adware on your pc?

lyric swift
bitter bluff
#

have ya tried reinstalling the game

lyric swift
#

Even after reinstalling still persists. Am I the only person experiencing this?

split dome
#

@lyric swift You have a reward to claim. that is why you still see it. Click on this button & it will more than likely go away.

lyric swift
#

Note the background between daily car loots...

split dome
#

Did you try rebooting the game after claiming the one Club reward?

lyric swift
#

Yes, but didn't worked...

#

Few hours ago I've tried reinstalling, failed too...

split dome
#

time to call a priest & perform an exorcism then...

lyric swift
#

Guess I'll have to wait for the patch that discards all pending club rewards...

blazing crypt
#

@split dome my club is not showing up here, we have 2 clubs both clubs are not in suggestion since last 2 seasons, and because of that we are not getting any request. and yeah clubs are not full 1 club have 16 members (#b2b2) 2nd club have 18 (#c3c3) location India

blazing crypt
#

👆 @solar quiver can you help me with this problem? help us please.

hoary veldt
solar quiver
#

@hoary veldt if you switch club, or rejoin your rep will be reseted

hoary veldt
#

@solar quiver I Play Over and over it is one hour now

blazing crypt
#

any update about my club problem @solar quiver ?

solar quiver
#

@blazing crypt well i guess that list is random 🤷🏼

blazing crypt
#

no its not

solar quiver
#

i'm not sure about that tbh, @stuck quarry could help you but he;s away from work this week

blazing crypt
#

ohh can you let him know about my problem plz @solar quiver

#

whenever he come

solar quiver
#

just DM him your issue

blazing crypt
#

ok thank you @solar quiver

pure hinge
#

@bitter bluff i think its only being shown in my country (india)

#

as the ad is for an indian e commerce company

#

but its annoying

#

GL need to look into this

bitter bluff
#

right

leaden drift
#

Khe lo que

#

Maniató

sterile moth
#

English only

stuck quarry
#

I'm facing problem in mp, it shows the wrong position and wrong time

#

its not the network issue, its a glitch and I'm sure about this

#

my other club mates are also facing this problem

stuck quarry
#

@fast trench 👆🏼

fast trench
#

@stuck quarry Well, you have to wait for the team to go online on Monday. I/We, mods, just moderating this Discord server. Not an Asphalt Team.

stuck quarry
#

@fast trench Ok thank you : )

lyric swift
#

My Daily Car Loot Issue Update - Checking if after not playing Asphalt 9 for at least 1 day will not fix it...

warped lichen
#

hi

stuck quarry
#

hi when i play multiplayer i have to wait a long time but what happens when i start driving the race is already started and i lose alot because this happens

#

plus i use windows

lyric swift
#

@stuck quarry, does Asphalt Team even looks into this channel? Cause I got some kind of "very unique" issue...

#

Everything I've tried so far:
Leaving the game for a day, restarting and even reinstalling the game.

limber nimbus
stuck quarry
#

This channel helps the team to stay vigilant and detect new bugs and other in-game issues immediately.
If you want to report issues, please remember to check pinned messages of this chat room.
And if you require a personal assistance, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page

spiral venture
stuck quarry
#

Well I'm not the only one who is facing this problem

#

Afiq also posted the video

#

I also posted my videos here🙄 but still there is no reply from a9 team

spiral venture
#

Well, i'll try to explain my issue cleary, so you guys can understand me so i can avoid troubles.
I was playing a Drive Syndicate Rogue Runners II Pinned Mission (Why did i have to tell this?), i started the race, but THEN, SUDDENLY, A9 crashed. 30 seconds after that, A9 closed instatly, with no prior advice. What is this bug?! I don't know what happened.

tulip storm
#

how to download asphalt 9 legends for linux

gray scaffold
#

hi

#

my game is Crash after gameloft logo

#

show how can i fix this bug

#

on window plateform

stuck quarry
#

If you want to report issues, please remember to check pinned messages of this chat room.
And if you require a personal assistance, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page

thick glade
#

sad

analog moat
#

Is this a glitch or what?

split dome
#

Try restarting the game.

vague folio
#

I I can't join a club

#

it sys age restriction

#

how I can resolve that?

split dome
#

@vague folio you have to contact Customer Care.

vague folio
#

Oh ok

pliant knot
#

@stuck quarry 👆

zenith timber
hazy dawn
#

How to increase your garage level?

old yarrow
#

Upgrade your cars and get new cars

obtuse night
#

2th what? Its 2nd

sterile moth
#

Lol

zenith timber
#

@obtuse night You are right. Yes, there is a typo, but that doesn't change the nonsense in those pictures.

fervent quarry
#

What is up with all the connecting to servers after doing 1 event ?

steel prairie
#

am i the only one who cant take the prizes of the class b tournament?

eager matrix
#

Servers crashed

sturdy yarrow
#

where's my 3 G60 BP's, Gameloft?

#

It's been more than 3 hours...

untold moth
#

Does anyone here is having issues with blurry textures on AMD hardware?

#

Something like this ?

lyric swift
#

18.08.2019 - Issue resolved: persisting "unclaimed" club reward is finally gone.

wild hound
#

And Android?

split dome
#

Along with numerous posts on here, contacting CC........ 😂

hallow fiber
#

Is @stuck quarry here?

#

@stuck quarry directed me here to present my issue

#

I’m having the same issue as @zenith timber told

stuck quarry
#

They are, just post the game issue and they should be able to assist you from there. space

hallow fiber
#

I’m finishing better but the results are very very much altered

#

Thanks @stuck quarry and I’m sorry for the annoying pings

stuck quarry
#

@hallow fiber No, it’s perfectly fine. I don’t mind being pinged. Feel free to tag me whenever you need something, no problem. 👌

hallow fiber
#

I’m the guy down below who crossed the finish line and the other guy is still far away
But look at the results

#

But my connection is RED

#

And this is not just this once

#

I’m having this problem since ages

#

And I got 100’s of pics just like this

zenith timber
#

@hallow fiber @stuck quarry Gameloft should take more care of its players. In the races I have won many times, but I am the second on the leader board with the same timing. Why?

hallow fiber
#

Indeed bro

#

Trust me I’m having the exact same problems as you’re facing

#

But GameLoft aren’t gonna take care if everybody

#

And that’s for sure

narrow leaf
#

game isn't connecting unless i use a VPN literally what

#

so wait gamelofts official fix to the carribean map being laggy as all heck is just 'we can't be bothered to fix it so just turn down your graphics settings even though the game works fine on full in every other map'

#

god i don't even know why i still play this game it's pathetic

#

im laughing asphalt 9 won't connect unless i'm on a vpn and x-box will only connect if i'm off a vpn

#

i literally can't take this anymore uninstalling since you can't work out your terrible game 👋

obtuse hare
#

I can't enter the game on window 10 after download it from Microsoft store.

bitter bluff
#

@obtuse hare if your game crashes after the logo screen, your windows 10 is corrupted. always happens with gameloft games unless you reinstall windows completely

#

thats the only solution that i had for myself

spiral venture
#

But my DS is almost maxed! And why does it show 1,3k? And it's red?? okay this is an issue. confirmed.

stuck quarry
#

@spiral venture This notification always stays there, for your information, even if you have reached the required rank. In this case, the event is locked only because you're still missing 21 flags.
Keep it up, you're very close flag

thick glade
#

@spiral venture the levels are unlocked through flags and not your car rank, (not the same in the p2w event tho)

spiral venture
#

uhh
i kow about the flags, and now, nvm, i needed a specific car (that i didnt unlock yet, sadly.)

vital girder
#

I have a problem, I can't play first anniversary multiplayer,.but Class C yes, the problem is for more than one day. Any solution?

ember perch
blazing crypt
#

my club is not showing up here, we have 2 clubs both clubs are not in suggestion since last 2 seasons, and because of that we are not getting any request. and yeah clubs are not full 1 club have 16 members (#b2b2) 2nd club have 18 (#c3c3) location India
2nd time i am posting this here 🤦 do something plz

cobalt idol
#

oh yes. 🐯

stuck quarry
#

This is intended that the list won't show all available clubs as it would be too many of them. It would be displaying just some clubs picked randomly. If you're looking for a specific club, you can always use the search functionality with club name or club tag.
And if you want to recruit more players, you're welcome to use #🖥・xbox-pc-clubs chat room.

pliant knot
#

@stuck quarry I am stuck at loading screen. Don't know why its happening. I reinstalled the game. Download speed was really good. But the game is taking forever.

blazing crypt
#

if it will show clubs randomly then why always same clubs showing to me? it should be like some times my club some times other clubs. i saw this happen when any club is full but we have half empty club.

hollow elm
#

Hai

sterile moth
#

U got any windows issues or anything?

fiery hound
spiral venture
#

Well, i got an "urgent" issue.
I was playing Asphalt 9, got ascended to silver league, and when i was about to go to the main menu, ASPHALT 9 CRASHED INSTANTLY.
Does this affect to my league stats?
I'm really angry about this bug..
p.d i was still in the race when it crashed.

sterile moth
#

U go down 1 point

#

very scary stuff

vague folio
#

hello why I can't join multyplayer it says age restriction and I wanted to change my name how to resolve this problem?
I tried to modify my age at microsoft logged in and out on xbox and still nothing
I also modified in xbox to be able to join clubs or something and still i can't..

kind sorrel
sterile moth
#

😩👌

kind sorrel
#

😩👌

#

i cant put my xbox account, only a gray screen appears

violet pasture
#

open the micrsoft store

#

then see if it has update

bitter bluff
#

@kind sorrel id suggest you try a diff app and try to login with xbox. if it does the same then your xbox app might be "broken"

#

there's guides on how to reinstall built in apps

#

with cmd/power shell that is

kind sorrel
#

ok thank u so much

meager yoke
#

Can anyone help me I had asked gameloft cc to transfer my progress from android to windows.By this my android progress got reset but I did not get my account on windows.Please anyone help me.Even though i have started a new account but the older one had way more progress.PLs help.I remember my player ID was b6d4a

lyric girder
meager yoke
#

@lyric girder

#

can you help

lyric girder
#

yes

#

what's happend?

#

@meager yoke

meager yoke
#

pls read the previous inquiry

#

i mean above

lyric girder
#

ok

#

thats
weird

#

You didn't get the ID for the new account anyway? @meager yoke

meager yoke
#

what do you mean

lyric girder
#

Have you changed your account and deleted your old one and were about to send you a new ID or something?

meager yoke
#

no they did not send a new id

#

they just said that we have recovered your progress

#

and i did not get it on windows and it died on android

lyric girder
#

I'm sorry I don't know how to help you, you can try on customer service

#

@meager yoke

white plover
#

@meager yokehow to transfer i want to transfer

thick glade
#

@kind sorrel i think that is a client side error and i have had it before as well.
it requires you to type code into windows powershell to fix
I don't know all the details so type the xbox error number into google for more info

split dome
#

@meager yoke You will need to contact Customer Care for your issues. No one in this server will be able to help you fix the problem. Look up your email with your ticket number you were issued for the account migration & contact CC again.

#

@white plover the only way to migrate accounts from one platform to another is through Customer Care. use the in-game link to contact them. If the account migration can be completed, it is a one time transfer & is irreversible.

white plover
#

@split domeI wrote to them I have no answer yet to tell me how it is

stuck quarry
bitter bluff
#

try reinstalling

stuck quarry
#

oh now it worked with my lancer fo some reason

bitter bluff
#

lol

sharp summit
#

Since the new update, impossible to run a daily event or a multi race. The game crashes at the launch of the race.👹 👎 👎 👎 😠

bitter bluff
#

try reinstalling

bitter bluff
#

welp it happened to me

#

crashes on races

#

specifically for changed cars

#

not all the time tho

devout hazel
#

Windows. I have a problem. After the update I can't even make a race. The game goes into a crash as soon as I start a race. I have already uninstalled and installed the game again, but the problem is not solved. I also tried to lower the graphic resolution, but the problem remains. Please FIX !!!

bitter bluff
#

for me, its rare to crash

#

already crashed once since new update

rancid lynx
#

idk what they did but they messed something up

#

game is crashing AFTER every race for me

proud halo
#

great new update , but would be helpfull if the game dousn't crash every time ( traid it on 2 pc's , both have the same problem/game crashes at startup / when trying to start a race

rancid lynx
#

@stuck quarry aware of the issues?

stuck quarry
#

same here..Game already crashed since update..reinstall dont solve problem

rancid lynx
#

smh

bitter bluff
#

all ant1 said to me earlier was

#

"i dont support windows"

#

so were basically stuck until the staff sees this chat

#

or ant1 tells them all to do something

stuck quarry
#

🤷

rancid lynx
#

customer care

#

@opaque raft hello?

devout hazel
#

If I miss the special Akylone event because of this problem, I want to compensate up to the last cent of tokens.

sharp summit
#

Curiously the asphalt team seems to remain very sllent on this issue. It's quite boring that they're not capable to launch an update without problem. 👎 👎 👎 👎

spark mulch
#

I AM HAVING AN ISSUE WERE EVERYTIME I PLAY MP.. MY GAME CLOSE

queen pythonBOT
#
「TL」Miller+Mehta#4678 has been warned

Reason: Capital letters

sharp summit
#

A quick fix and an adequate compensation should be the next steps. Maybe I'm too naïve 😠 😠 😠 😠 😠 😠 😠 😠 😠

spark mulch
#

I am having an issue were everytime i play mp... my game closes

proud halo
#

welcome to the club, as you can see alot of windows players have that isue , shows that GL dousn't test there updates as it should , and agreed to speeeed , it would be very fair to compensate for this very bad mistake as a game maker , these things shoudn't happen

rancid lynx
#

@spark mulch same here

eternal grail
#

@opaque raft ,sorry for the ping, but there's an issue where career races/ events/ MP races cause the game to crash after this Update. Is it a PC graphics problem, or a game bug? It happens on Med or High Graphics on My PC. PC problem, or Game bug? pls help

proud halo
#

@eternal grail i doubt its a graphic card isue , here on a GTX 1080 it even crashes

eternal grail
#

game bug, then

proud halo
#

thats the most lickely one yes

eternal grail
#

i cannot play DS event and cannot buy tokens

devout hazel
#

I understand what the problem is.
If you put all the settings to a minimum your game will work.
I have tried various settings.
The problem is the part highlighted in the photo. If I try to raise the bar to MEDIUM, the game crashes.
I hope that GL will solve the problem soon, because I don't want to play with the settings to a minimum. I am not paid by GL to understand what the problem is, GL must think about solving it not me.

eternal grail
#

yeah it works like that for me

#

but it looks oof

proud halo
#

on my wifes pc she cant even get in the menu lol , let alone chance settings

stuck quarry
runic shoal
#

put default it's the best setting

proud halo
#

default it sets mine to max lol ,

runic shoal
#

good

proud halo
#

and than it crashes when trying to race lol

bitter bluff
#

these are my settings (advanced) and these work great. ive only had 1 crash so far

#

changing the res scale could decrease the crashing

proud halo
#

oke , will try that ( if i can get in the game

rancid lynx
#

@devout hazel for me it crashes even at low

devout hazel
#

@stuck quarry Turn down from MITTEL to NIEDRIG

#

@rancid lynx Set the BASIC SETTING settings to LOW or VERY LOW

bitter bluff
#

or just edit advanced??

#

lol

devout hazel
#

This however must be temporary. GL must not take advantage of this. I want to play at maximum settings. GL FIX Please

proud halo
#

it can indeed run on low settings , but even that it plays laggish , so its really just a busted update / a mess what GL must fix ASAP

devout hazel
#

Already we at Windows have fewer events than iOS and Android (so we have less chance of accumulating tokens despite the prices of the packages are identical to Android and iOS), then if we also put these bugs, it becomes unplayable.

rancid lynx
#

interesting

#

if i put it on 30 fps lock

#

it doesnt crash

stuck quarry
#

@devout hazel ok game works,but is so not playable....so much laggs are there

devout hazel
#

I'm sorry for you, but now it's the only solution we can use. We have to wait for GL to solve the problem. It is difficult to think that whoever caused the problem, then manages to solve it. lol

spark mulch
#

and needs to give us 100 tokens for it

thick glade
sharp summit
#

Low worked for me as well. Thanks for the tip@devout hazel

#

Nevertheless I'm waiting for a decisive action from GL to fix this bug. My game used to work on max before the update and I want it back.

proud halo
#

join the club regarding max settings ,here also always at max , now at low it is still lagging , and i highly doubt it is my hardware

sharp summit
#

@proud halo ??

#

@proud halo neither do I regarding my hardware

hearty sequoia
#

Why are my graphics total trash after the updateeee

devout hazel
#

@hearty sequoia You have to lower the graphic resolution to a minimum, otherwise your game will crash. It is a problem that arose after today's update.

hearty sequoia
#

Aw man

#

@devout hazel thanks

slow aspen
#

game crashing when i try to open after update

sinful zinc
#

I not have used other ADS. This is my first time

devout hazel
#

it happened to me too with advertising.
To solve it you have 2 possibilities.

  1. The simplest is to click on the X and go back to looking at the ad. That way you should be able to see it. I know, it's not like before, but it works.
  2. You must restart the game every time you watch an advertisement.
sinful zinc
#

I have probed the 2 tips but don't work for me. Hi @devout hazel

hollow stream
#

gameplay is lagging so much after update 🤔

#

is it all or just me ?

mortal sentinel
#

Hello, my Game is set to high graphics, yet races are being played in low graphics after the update. I changed the graphics settings (tried high, medium, low) and they all look the same (low). Please help. My laptop should easily be able to handle Asphalt 9, i7-7700, 16GB RAM, GTX1050. Thanks.

stuck quarry
#

Game is Crashing all the time after this update...

#

I can't play any race....

#

@stuck quarry you are not alone 🤷

#

They should fix that before special event finish or I lost all my tokens for nothing...

proud halo
#

welcome to the club , here a AMD 5 3600 with GTX 1080 16GB ram , and it crashes on high settings

mellow turtle
#

Update is great! although there's considerable lag when changing brightness/saturation on tinted windows -- it feels like I'm dipping to about 10fps which is kind of subpar considering I'm using a 1050ti

#

edit: also applies to just changing body colors in general ^

stuck quarry
#

facing game crashes, using lowest graphic details help

stuck quarry
#

Whats the best system requirments for A9 on pc?

static zealot
#

I only have 10 ads, just like when I updated last time. Please fix it.

proud halo
#

@stuck quarry ad the moment nothing. Even a high end pc crashes 😂 😂 😂

stuck quarry
#

I put it on lowest its work but the graphics is not soo good

#

@proud halo it works on lowest but graphics is not good.. I guess a very good graphics card will be OK

hollow stream
#

Wow i just realized the game crashed suddenly in vencer hunt

proud halo
#

@stuck quarry I have a GTX1080 and even on that it lags in lowest settings . So nope the game is Just messed up 😂

hollow stream
#

Game broken Rip

bitter bluff
#

ive said earlier that if you still wanna keep a playable experience with all effects and 60fps, turn down the res scale

#

yes, youll have a crusty pixel-y gameplay but better than using built in settings

stuck quarry
#

@bitter bluff is it working for u?

bitter bluff
#

obviously

#

ive had only one crash since the update

stuck quarry
#

OK I will try that later..

bitter bluff
#

and that was when i wanted to test the new e-tense nitro cap

finite oar
#

I cant play this game

#

I've tried that @bitter bluff and it doesnt work on mine :/

bitter bluff
#

well i cant help with that

#

keep in mind my specs are 2009 era and this runs great

finite oar
#

Damn

#

I just cant run it on whatever settings I put it

long hare
#

GAMELOFT where is the optimization???

mint moat
#

Game is getting lagged

#

Please! Solve it

#

Lag

hollow stream
#

@mint moat what is your specs then if 2009 built ?? 😮 🤔

mint moat
#

Like.

hollow stream
#

??

mint moat
#

6GB Ram
1.5GB graphics card
2.0ghz processor
Windows 10 pro version 1903 @hollow stream

hollow stream
#

Processor is core i ?? No ?

mint moat
#

4 cores processor

hollow stream
#

And graphic which model ? Probably i have similar specs like you and i run the game in lowest everytime

#

4 cores oof

mint moat
#

AMD

hollow stream
#

Mine is dual core rip you have better than me

#

Nvidia here

mint moat
#

Hmhm

#

Just little lag

#

After the update

hollow stream
#

@bitter bluff and you what is your pc specs ? 😄

#

Every update have lags

bitter bluff
#

will send shortly

hollow stream
#

For 3 days or 1 week at least

mint moat
#

For some days

bitter bluff
mint moat
#

Probably

hollow stream
#

But this time its gonna be hurt due to special event gonna start this friday again

bitter bluff
#

i call my pc

#

the trashtop

hollow stream
#

@bitter bluff wait what ? Video ram how much 😮

bitter bluff
#

512megs

hollow stream
#

Lool and you play with highest settings thats weird 😮 🤔

bitter bluff
#

i dont really

#

i play with the ones i sent earlier

hollow stream
#

While mine nvidia 2gb and dual core 2.00ghz ram 4gb , processor is the weakness of my laptop

#

Im screwed with him

mint moat
#

Have a nice day guys. @hollow stream @bitter bluff

lapis sky
#

Game crashing after update

slate agate
#

Hello!! I inform you that since the update, just when connecting in mp vs other rivals, the game closes, in events the same thing happens, just as the countdown starts, it closes.
Thank you for your attention

bitter bluff
#

both of you try either reinstalling the game, lowering the graphics to minimum or both

#

if both of these "methods" dont work, its your funeral until a hotifx

round osprey
#

Game keeps crashing all the time...lowering graphics settings helps a bit but even at low it still keeps crashing...note I played at full graphics settings before the update.

#

Fix this update

#

it sucks

bitter bluff
#

well the content itself no

#

the bugs that came with it yes

main oar
#

Anti-aliasing seems broken after the update.
PS: I had to turn it off and on, then restart to get it back. (GTX1060)

proud halo
#

@main oar thanks for the tip . Did indeed help on some parts. Mp still give trouble however

spare heath
#

Just gonna leave this here
Many windows players are getting low resolution decals on all decal cars 🔧

sharp tendon
#

@stuck quarry My game keeps crashing after the new update

proud halo
#

Also no ads to speed up timer /get refill tickets . Long story short. The biggest mess gameloft have made zofar

stuck quarry
#

whenever i start a race game closes itself gameloft

#

i had no issue before this update..

vernal flower
#

My game keeps on crashing it wasn't happening before the update

wind whale
pliant knot
#

Consistent GAME CRASH.🙄 @stuck quarry

lethal verge
#

i updated the game yesterday and today when i started the game, it shows a message to update again. When i go to the store, there is no update. @stuck quarry

#

please help

#

Also the bps for 911 GT3 RS are supposed to be in the b class event. i can't see them anywhere

bitter bluff
#

ant1 can't help with windows

lethal verge
#

well there is no one available except him from the Asphalt team

bitter bluff
#

doesn't matter really

#

also try reinstalling the game

lethal verge
#

its not helping

#

i have all the new cars available in the garage however b class event doesn't have bps for new 911 gt3 rs

bitter bluff
#

i don't think its supposed to lmao

lethal verge
bitter bluff
#

uh

#

you do realize

#

thats never accurate

#

and its just a copy and paste on all cars

#

that arent "special"

lethal verge
#

not all new cars. just this one

bitter bluff
#

the cars just came out and theres no changed existing events

#

pretty sure youll have packs for it in the new events coming out

lethal verge
#

then why launch the new update when the events haven't been updated yet.

bitter bluff
#

this is gameloft

#

they need time

lethal verge
#

Just played mp, add another car to the list of those bouncing off and turning upside down. FXX K was doing great before, very stable. Now it went off the barrel roll and bounced off the road after landing. Instead of fixing the problem, it has been spread like a virus to other cars as well 😩

bitter bluff
#

nO yOU juSt sUcK aT thE gAmE

lethal verge
#

so landing on 4 wheels and then flipping over means i suck. that must be GL's terminology

#

After playing for a year, i understand that one of the objectives of the update is to fix a few old bugs and create new ones so they have an excuse to launch another update even if they have nothing new to add

bitter bluff
#

guess who has the same screen but no update despite me clicking the "get updates" button on the windows store 5 times already

white plover
#

and I have the same problem with the update

hybrid notch
#

Same here

lethal verge
#

welcome to the club

bitter bluff
#

welp guess gl accidentally released a beta update that isnt public on the store but is detected by the game

#

nice one gameloft

hybrid notch
#

Gimme windows role

bitter bluff
hybrid notch
#

🤔

lethal verge
#

if GL beta tested these updates before launching then this wouldn't happen but they really enjoy making us miserable in every possible way

bitter bluff
#

@hybrid notch dont bypass filters

hybrid notch
#

🤔

bitter bluff
#

delete it before you get warned

lethal verge
#

i didn't play mp at all yesterday but thanks to this update i m still in top 100 in classic series 🤣

hybrid notch
#

But others are playing

lethal verge
#

i just played 3 races. max 3 opponents

hybrid notch
#

🤣

#

My game isnt opening

#

Wth

#

🤦

steel scaffold
#

Hi. I have these issues after the recent update:

1- This message shows up, though I do have updated the game. When I hit "Not Now" I can run the game.

2- Game crashes a lot. Like 10 times in less than 5 minues.

3- All decals look edgy and blurred, like a low quality image (Both in garage and on the tracks)

lethal verge
#

i was at 87th day before yesterday and i have dropped only 10 places

#

one more

#

yes the last one is true for the races too @steel scaffold

hybrid notch
#

All same for me

lethal verge
#

the graphics in the races are pretty bad as well. almost like pixelating

hybrid notch
#

But now new

#

Game isnt opening

lethal verge
#

let me know when the hotfix comes

bitter bluff
#

never

hybrid notch
#

😂

#

Is here any dev to help us?

runic shoal
#

game is updated still wants update.

lethal verge
#

no they are here to watch us suffer and have a laugh about it

bitter bluff
hybrid notch
#

So why they are here?

static zealot
#

@stuck quarry I only have 10 ads, just like when I updated last time. Please fix it.

low oak
sweet bronze
#

@stuck quarry This pop up and I already updated the game

#

Anyone knows what should I choose?

prime mesa
#

I think you can choose 'not now' and then play the game

sweet bronze
#

thanks

silver relic
#

you cant still download that update so ...

low oak
#

@sweet bronze same we must wait gl fix

lethal verge
#

no update is available. u can play the game

#

click on not now and play as usual

low oak
#

I downloaded the update yesterday

#

today game want update again

lethal verge
#

its there for all of us

#

i have been playing like this since morning

low oak
#

yes but it is no normal! they must fix that

lethal verge
#

the garage is updated so there is no need to install or reinstall

#

maybe a hotfix when they stop enjoying our misery

low oak
#

😂

#

best hotfix

lethal verge
#

also the graphics seems to be edgy both in menu and race. screen seems to be pixelating

low oak
#

I deleted game and download again same

lethal verge
#

no need.

#

everyone has the same issue.

#

The drop rate is as bad as ever so i see nothing new except bad graphics and 6 new cars and we had to download 2 GB for just that

runic shoal
#

this is not update its downgrade.

low oak
#

@lethal verge Bad luck protection I think fake! gl try do trick! no random again

stuck quarry
#

REMINDER. If you want to report issues, please remember to check pinned messages of this chat room as we won't be able to check if we don't have enough details.

And if you require a personal assistance, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page.

mortal sentinel
#

I found the fix for the graphics display issue for those who faced it with the update. You need to lower your graphics to "very low", restart the game, then set it back to "high" (or whatever you desire) for the graphics to display as intended. Worked on both of my devices and many of my Team mates reported this fixed this issue.

lethal verge
#

Dear, update is showing even after we updated yesterday. crashing and freezing during mp for many players and the graphics seem edgy. These are the problems faced by nearly everyone. @stuck quarry

stuck quarry
#

guys this section is not for chat only issue report

livid spade
sterile moth
#

@livid spade there will be an event on Friday

livid spade
#

30th?

sterile moth
#

Yes

low oak
#

@livid spade wait events since 30 aug

#

Bad Luck Protection(BLP) Work on Jesko event packs? @stuck quarry

low oak
#

PROBLEM! Many players last hour wrote me about game crash or on the start or on the finish! FIX!!!

hybrid notch
#

It fixed?

low oak
#

no bro no fix

split dome
#

Every time I open the game now, this opens & I have to go through the entire setup process again. I've cleared the game cache, reinstalled the game fresh & nothing works to keep this from opening every single time I open the game.

#

This was what was opening when game opened, but it went away to give me setup every single time game opens.

low oak
#

not now use

lethal verge
#

update issue fixed. graphics issue fixed thanks to @mortal sentinel thanks a lot. my game was running fine without crashes so its all good for me

mortal sentinel
#

Glad it was helpful :)

runic shoal
#

mine just update showing all other ok

lethal verge
#

fixed for me. no update showing

bitter bluff
#

same here

#

no fixing needed

hybrid notch
#

@lethal verge wht did u do?

lethal verge
#

i did nothing. i just turned off the game for a couple of hours

silver relic
#

no update showing but crashes all the time

bitter bluff
#

ok so ive made a list of current windows bugs

#

current update 1.7.3a bugs - found on windows

-game shows an update game screen upon launching, despite having the game updated on [FIXED] | workaround : simply press "not now", the game will work fine and you will obviously have all update 1.7.3a features.
[possible cause: gameloft accidentally released something like a test build that the game would detect and alert, despite the windows store not having any updates]

-constant crashing at start of races which seems to be dependent on the graphics settings | workaround: manually set the resolution scale to the lowest
[will not fix the problem but may decrease crashes]

-constant crashing on startup, even after reinstall
[no fix found yet]

-you can only watch an ad once before it'll say "sorry, no more ads available now" | workaround: close the page for ad packs/tle tickets and reopen it
[will not fix the problem but it will let you watch ads]

smaller bugs

-fuel indicators are cut off in the garage [no fix found yet]
-going into career, it will always throw you onto the start of chapter 1 [no fix found yet]
-small font on awards such as credits or tokens [no fix found yet]
-few cars missing options to apply decals, carbon or colors causing the annoying green ! not going away [no fix found yet]
-end of race event/career objectives update before the animation plays [no fix found yet]

hybrid notch
#

Same crashing

#

No fix till now

#

@stuck quarry hi bro. My game is crashing all the time i reopened it. Please help me with solution.

bitter bluff
#

its not just yours

#

just wait patiently

#

people arent robots and they cant make a hotfix in 1 second

#

thats not how code works

stuck quarry
#

My game ID : 8a898f

#

game crashes whenever i start online race

#

(event + mp)

#

started to happen after update

#

i tried lowering graphs and reinstalling the game didnt work pls fix it gl

finite oar
#

Mine too, I cant play the game with the new update... I've tried everything but nothing works

bitter bluff
#

except buying a new pc

#

dont say everything until you actually do everything

hollow stream
#

I got update pop up again this is weird and no update in windows store looks like they trying test a hotfix

bitter bluff
#

who knows

finite oar
#

Ok you win @bitter bluff

bitter bluff
#

what do i win

#

50 raincoats? yes please

finite oar
#

XD

proud halo
#

got this this morning, strange it hasn't bin put here in the anouncements /current isue ssection, whille aparently GL dous know about the problem's

stuck quarry
#

I do not have problems because I have them with my wife Karen lmao

bitter bluff
#

lmao bitmap image

hybrid notch
#

@cyan oak if u on9 , i can send

runic shoal
#

ok devs the game is crashing in mp after some matches

proud halo
#

@bitter bluff . Yep to lazy to change it to jpg 😂😂😂

bitter bluff
#

whyd you do a bitmap in the first place

#

why not png

#

fyi noone can view your image because its a bitmap

#

and discord doesnt support bitmap

proud halo
#

Just awake. And used paint for it this time 😅😂😂

#

this works better i geas :D:D

bitter bluff
#

what are you even using as a screenshot tool

#

just use snip & sketch

proud halo
#

print screen key when im in a lazy mood 😋

bitter bluff
#

snip & sketch can be bound to print screen from windows settings

proud halo
#

I know but I always have to shrink it a bit . My resolution can give problems in discord (3 screens in surround) so if I would keep It as standerd it would be overkill wide as ss 😂😂😂

bitter bluff
#

oh i see you have multiple displays

#

still tho snip and sketch has a built in cropping feature

#

fyi this is a "built in" windows 10 feature

hybrid notch
#

@stuck quarry can you tell if devs alrready take step to fix it or not?

bitter bluff
#

stop asking

#

people are not robots

#

and they cant easily find a bug

hybrid notch
#

So why they didnot check it before release?

bitter bluff
#

cause they didnt get the problems??

#

it doesnt crash constantly for everyone

#

example me

#

my game works fine

stuck quarry
#

@hybrid notch I'm pretty sure you can find a lot of good articles in the internet if you're interesting in this topic.
We're currently investigating all reports that are mentioned here, and as I've mentioned before, please remember to check pinned messages of this chat room as we won't be able to check if we don't have enough details.

In case if you require a personal assistance or personal answer, you can always talk with our Customer Care team. Further information could be found in #👋-welcome page.

hybrid notch
#

Is it related to graphics driver?

#

@stuck quarry tnx

bitter bluff
#

it isnt hardware really

#

people report that their game crashes the most on high settings

#

unlike me which i run the game on resolution scale 60%, am doing fine

hybrid notch
#

Which graphics driver u hv @bitter bluff

bitter bluff
#

will send shortly

hybrid notch
#

FPS?

bitter bluff
#

obviously 60 when nothing is happening on the map

#

i get the most fps drops on us west and caribbean

#

oh and scotland because of the rain

wild pewter
#

Just joined the server anyone else having graphics issue after update.
The graphics looks like at lowest setting with 150% resolution even at high graphics settings

hybrid notch
#

Full screen ? @bitter bluff

bitter bluff
#

windowed because full screen is useless

hybrid notch
#

Got it

bitter bluff
hybrid notch
#

@wild pewter ya

#

All hving

bitter bluff
#

also gotta add graphics settings bugs

queen pythonBOT
#
toxxylover621trash#5015 has been warned

Reason: Duplicated text

bitter bluff
#

oh come on

#

unfair lmao

#

ive updated my bug list

stuck quarry
#

Thank you for your time putting everything together.

#

Next step would be to follow the steps from the pinned messages as we really require a specific infromation to look into this.

bitter bluff
#

well im not experiencing mcuh of this at all

#

i just put up a list for players experiencing it and possible ways to fix it temporarily

#

only bugs im facing are the ads