#🖥・windows-issues

1 messages · Page 22 of 1

worn scaffold
#

I hope the update doesn't have a delay🤔

fierce pivot
#

why google play games have 1 min delay after i click a thing

stuck quarry
#

My gaming is lagging when I minimize my game and then openning

fair python
#

are you ss shawn?

stuck quarry
#

Microsoft store or steam? Which version did you use

stark cove
#

Bro just get a wifi connection

stuck quarry
quaint cave
#

@hexed coral , not an issue, mas is there an ETA regarding the release of the next update?

twin badger
#

Update installed. The latest NVidia GeForce driver still not supported (the big black squares bug persisting). Rolling back to the last known working driver version 537.42.

sand isle
#

I constantly criticize you for something, and now I want to praise you that there are no more delays in updates on the MS Store

quaint cave
#

@stoic temple , have you updated your game? Can you open it now, or still bugged?

stoic temple
mossy field
quaint cave
dim gyro
#

It's taking forever to load the rewards after races. Is it just me?

worn scaffold
#

I hope there are no other bugs

warped jolt
#

Bug report: after installing the update, after finishing a race the loading is a lot longer than before

#

Also, this error was never fixed

worn scaffold
#

@warped jolt

tender ibex
#

Good evening, do you have any information on new races in career mode and levels above 18 with new cards to obtain ? Maybe I'm a dreamer ...

stable ridge
#

? @steel minnow

steel minnow
stable ridge
lavish vigil
#

Can´t do the Trezor Showroom. Civic is already maxed:

dim gyro
#

It's kind of unplayable, with 2 min+ loading after each race...

young shoal
#

Dear A9....After playing MP races.....rewards packs are not opening....when MP race finish ...and click claim ....it will not give any blueprint

pallid fiber
fair grove
#

Update worked for me.

charred patrol
#

? @steel minnow

plain flare
#

After the update on Windows loading issues are back again

white plover
#

@steel minnow will season token be converted to blue token

worn scaffold
#

@charred patrol not for all

inland heart
#

What's with the servers now then ? dead

sand isle
#

I started the Showroom for the first time since the new update. And it shows all the rewards including the completion reward but doesn't count them. Visual bug again?

fair python
#

@steel minnow will st convert to blue tokens?

fair python
steel minnow
fair python
uneven forge
stoic temple
uneven forge
twilit snow
#

play

plain kestrel
#

can't open the game after the update. What should i do? windows user here

#

@steel minnow i can't open the game app after i updated the game, what should i do?

plain kestrel
stuck quarry
#

Has the multiplayer awards glitch been fixed

uneven knoll
#

Apparently, but we just need to wait until mp ends to see

queen pythonBOT
#
brandongilliam6287 has been warned

Reason: Posted an invite

cunning bolt
#

Quick update: Downloaded latest update, fixed. Thanks for your support flag

keen ermine
#

Is st getting converted to blue token's? Or not some YouTuber saying it not get convert?

dim gyro
#

@codin Bug Report : game is unplayable on windows/steam due to loading delay after races

mint tide
plain kestrel
#

@steel minnow if i uninstall and install the game, will my progress lost?

#

i can't still open the game after updating the game

gleaming sable
#

@steel minnow The Windows version does not start this morning . Nice update .

gleaming sable
karmic kiln
#

After new update i have the worst lag i have ever experienced game is unplayable

gleaming sable
#

The loading times on Steam remind me of 1995 ! Please fix the bugs

short rose
#

Why were almost all the BP packs removed early?

young forge
#

i am going off the ramp and car crashes like it drove into the wall

#

fix it

cedar sun
#

Can you provide footage

worn scaffold
steel minnow
worn scaffold
#

@steel minnowthx

formal minnow
#

Updated at the last minute. All seems good. Very little lag, if any in Windows (not Steam). A few minor glitches with the Lykan Neon event but nothing game breaking so far. It's working. @steel minnowThanks for the time and effort you put into this thread. You are a true Legend.👍

stable ridge
#

Can you get speed support for money? This is the wrong option. It reduces the competition in the game. @steel minnow Asphalt 9, get rid of this mistake. This option should be removed...

steel minnow
opal summit
#

@steel minnow is this a bug or did the team removed 'play 3 seasonal race" from here

steel minnow
primal jackal
#

guys i cant open my apshalt 9 i have downloaded it from microsoft store

neat tide
silk briar
#

Is it normal that all customization is unlocked for the new cars?; Normally you would have to star up the car and play multiplayer and events to unlock all options

cyan finch
#

hey after updating to the latest version on microsoft store when i open the game it keeps crashing any fix?

cyan finch
#

im gonna reisntall and see if it works

opal summit
quaint cave
#

@steel minnow or @sweet quarry , after this new update, the game is using 100% of the graphics card, which didn't happened before.

steel minnow
#

what's your fps?

#

maybe you have it uncapped and you're reaching the max potential

quaint cave
steel minnow
#

that's odd

quaint cave
#

Default settings.

steel minnow
#

@stuck quarry are you also encountering this?

steel minnow
quaint cave
#

@steel minnow , turned vsync off and did some races, usage went up to 50% max. Will keep an eye on that, maybe I have to play more time to see it rising.

tropic lodge
#

what the actual hell is this matchmaking?

cyan finch
tropic lodge
#

i've been paired near-constantly with class B cars. HECK, A CLASS 'A' CAR EVEN APPEARED ONCE! And i'm only in silver league! I can't even progress because im constantly paired up with faster and stupidly overpowered Overclocked Huracans! this is outrageous

queen pythonBOT
#
phantom2475 has been warned

Reason: censored reactions

cedar sun
stone wharf
#

is the season tokens amount supposed to show next to credits and tokens

cedar sun
lucid obsidian
# tropic lodge

I have faced same issue now from last 10 races I have been constantly paired with class b cars when I was being in silver league is it fair to have such a multiplayer matchmaking system

plain flare
#

The reward of the Showroom needs to be fixed in the first stage of Lamborghini Sian @cedar sun

#

The first stage of Showroom Lamborghini Sian offers 3 packs but instead of only got 1 is it a visual bug or something 🫢

delicate birch
warped jolt
#

After ending a race, the loading screen is a lot longer than before, up to 30 seconds.
What the heck happened?

#

Hope they release a hotfix for this

white plover
#

please remove this overclocking piece of crap

uneven knoll
#

No

flat totem
#

A lot of loss of sync since the last update, yet I have fiber and I am not on wifi and my connection works perfectly well, I only have these problems on A9 😤

naive radish
#

New update drops.
Drifting with sensitivity < 100 STILL not fixed.
Maybe next year.

craggy niche
#

Hello, I am PC User and there is still no update and no new season

main oar
#

It sucks that we couldn't see the results/rewards of the previous 2 SEs...

upbeat talon
#

Any idea why this happens? @steel minnow

dim gyro
sharp crater
#

Just throwing my voice in, loading screens are much longer than before for me as well and I've also had a couple races lost to sync issues (which makes no sense if I'm not in multiplayer who cares, keep trying to sync and let me keep my race going)

stuck quarry
#

I don't see the new update in my Microsoft store... Is it the same to all others or is it just me..?

#

(windows platform)

upbeat talon
#

and these are also failing to load

shadow pike
#

It's not a windows problem, but I'm leaving this article here for Codin to see. Asphalt 9 Team: If you update the level every millionth. Wouldn't it be better? If the garage value is 50m, let its level be 50 Level. If the garage value is 1 m, let its level be 1. Better bring this update now. The customer asks you for a level update. We do not want unnecessary adjustments such as overclocking.

cinder steeple
#

Overclock in GP. You are forced to use overclock 🤔

pale briar
#

I have bought the legend pass 3 hours ago (I have order purchase history) but not recieve the legend pass. Please fix this asap

ID: w-60c1935

rain perch
#

Why is the Jaguar C-X75 car hunt riot giving Ferrari F50 epics?

pale briar
steel minnow
#

ok, wait for assistance then

cloud sleet
#

it seems to be more important to implement more P2W functions like the latest OC "feature"... instead of working on the sync problems, the overall Ui etc etc...

dim gyro
stuck quarry
#

Nothing can probably be done until the next update unfortunately

dim gyro
#

time to take a holiday from A9 then

frozen spear
#

@steel minnow @hexed coral if you listen our fedback like season token please remove overclock. its so unfair and support hacker.

hearty ridge
#

True, it's a totally unfair feature

still hollow
#

@steel minnow Hello. I would like to unlink my account from steam due to the inability to access my steam account. I've tried several times to talk to customer service but they didn't understand what I wanted 🤦‍♂️
please if you can help me with that i will thank you a lot 🙏
my player ID: w-h4d5005

mint tide
# tropic lodge

ive been on worse match today. There were some players of rank 1600, while others 3800, 4000... 💀

naive radish
#

something was fixed on windows version in this update? Game used to choke at around 450 fps, now I'm getting stable 600 with peaks to 1100 without issue

vivid escarp
#

Overclock ruined the game. Made it like Asphalt 8 😭

karmic kiln
#

Still unplayable due to the worst lag i have encounterd. I'm not buying a bloody thing until this issue is sorted. Thats if anyone is is really monitoring these issues with in A9 or even cares

solid geyser
#

the latest patch update upgrade Italian Season has crashed on me many times. the prior seasons didn't crash on me anywhere like this one. it was more rare.

#

I'm losing 2 tickets and gas every time.
it's happened at least 4 or 5 times since the new season started
I am playing the Microsoft Store ad watching rewards version on my laptop.

solid geyser
#

I'm trying the reset the app and see if that helps fix it

cyan finch
#

if you're experiencing crashing issues

#

uninstall and reinstall the game it helped me

mystic flame
#

i unnistalled, reinstalled, reset it, repair it... no soup... keep crashing :S 6 tickets and 2 gas lost on jaguar riot -.-"

echo ivy
#

Hello!! I would like to report an issue.. I made an account named "Cxrru's Princess" a few days ago and played on it for a few hours. After leaving the game to go sleep and booting it up the next day, I couldn't access the club that I made with my bf, and I was suddenly informed that I had two accounts. I tried selecting on the Cxrru's Princess one but it didn't allow me to access it and gave me the same issue with the club not being able to be accessed. So instead, I selected on the Sharzy_drawz one out of frustration and.. I can't seem to get my other account back, leaving me with little to no progress on the one I'm currently logged onto. Any help as soon as possible would be genuinely appreciated!! Thank you so much for reading ;-;

plain flare
#

After the elite "S" class is over, the elite "C" class is supposed to be given but the dev team skipped any reason for that. @cedar sun

echo ivy
cloud sleet
#

i am not sure, at least its hard for me to believe, that they are aware of people spending quite some money on this game and the way it gets handled if we encounter massive problems....

#

last season was again more than 1 week where the game dropped dead...season was over...

steel minnow
queen pythonBOT
#
nicolas.10 has been warned

Reason: Spam

queen pythonBOT
#
sigilsnice has been warned

Reason: Spam

stuck quarry
#

@west wigeon new typa scam or something 💀

dim gyro
stuck quarry
#

I mean the official update for everyone. Steam sometimes gets small updates for little things even though it didn’t appear to fix anything

round atlas
#

It’s a Refuel bug

round atlas
cedar sun
#

Week-end now , until Monday

round atlas
#

Ok thx ☺️

queen pythonBOT
#
inorganic_daniel has been warned

Reason: Posted an invite

analog scroll
#

[Gameplay issues]

  • When/where/how it happens? :- happening since i started the infinity Showroom event a couple of days ago
  • Details of your device,:- windows 11 Acer Aspire ES1 533

its nothing major but since i restarted the showroom event for Infiniti Q60 i m getting these weird visvual bugs which doesnt show here that i did all challenges even when i do, i get rewards tho, just thought someone should be aware of this

carmine niche
#

i am just reporting a bug that happened to me during a race

spiral marlin
idle fossil
spiral marlin
#

bro i found out it was my computer

#

my computer is very bad

queen pythonBOT
#
tailcharm has been warned

Reason: Spam

quaint cave
#

@steel minnow , I'm coming back to you regarding an issue that we've spoke the other day, hopefully with some more info. As you can see in this screenshot, just by having the game open, not even playing, the GPU usage is near 100% and the temperature is higher than it should be. This didn't happened before the update. Can you pass this down tho the devs team, as soon as possible? Thanks.

stuck quarry
compact vapor
#

eyyo what?

upbeat talon
#

Can someone please tell me how to fix this? I've tried contacting support, but it's been 2-3 days and they haven't responded. @steel minnow

dawn dove
#

how many days before someone answers the chat in customer care, it has been 2 days? I tried to purchase the legend pass a few time, I have been charged, but has not been added to the game.

dawn dove
#

oh so they don't work after 1pm EST on friday. Nice... It can wait not big deal

quaint cave
stuck quarry
quaint cave
stuck quarry
quaint cave
stuck quarry
quaint cave
#

And besides this issue, the game image doesn't run smooth also, has some minor stutters, but they're only noticeable when playing, not when you see a replay of a race.

slow cradle
#

Crash issue
I wanted to take a look at the “Formula e Gen 2” one more time. I tried to select it by clicking on its thumbnail in the garage, but on each attempt the game crashed when it was supposed to display it (it freezes then closes by itself).
So I tried by passing the cars one by one until I reached it. But the game crashed the same way.
Now the game crashes in the loading screen because it has to try to display it everytime on the homescreen.
Unless the "Formula e Gen 2" is no longer my last displayed car, i can't launch the game.

stuck quarry
quaint cave
stuck quarry
worldly kayak
#

this a common issue?

lavish sail
#

Why AM I stuck on this screen for ages

stuck quarry
plain kestrel
marsh star
#

Hi there, why don't I see the Starway Event on my PC? The Blueprints for Token are there. I have the GP and the Lykan Neon Event, but not the Starway?! Thanks for help in advance!

opal summit
queen pythonBOT
#
ropro_1 has been warned

Reason: Spam

quaint cave
#

@sweet quarry , I'm getting this screen now, despite my game being updated and having opened it today ...

compact vapor
chrome ginkgo
#

same

hexed stream
low leaf
opal summit
#

Not a another one

queen pythonBOT
#
dkhuncho has been warned

Reason: Posted an invite

kindred fiber
#

steam version of a9 takes years to load the main menu after a race

cold dust
#

Not sure if it's just the Windows Version or not, but you can't see the GHOST car in the GP
whether the setting is enabled or not

stuck quarry
cold dust
#

turned it off and back on no difference...others on my team having same issue
I always have it on
this was never an issue until this most recent update

cedar sun
cold dust
#

Nothing
last update was on FEB 19th

cedar sun
#

welp

#

I read somewhere that they pushed a hotfix for the ghost problem, i think it was android only hotfix

cold dust
cedar sun
#

try

cold dust
thorn fossil
#

does anaone hava a problem with steam version since friday I can´t play the game doesn´t load on steam version

marsh star
opal summit
marsh star
#

what a pity, but anyway thx for info! 😉

thorny scarab
#

How can I unlink my account from Steam?

wet sable
#

the clash ghost not works when its on

elfin prairie
#

had this problem where everytime I log in into a9, both seasonal and mp events wont show up even tho I have my xbox and gl id connected, tried to reopen multiple times, sometimes it works sometimes its not. pls fix this, thx 🙏

elfin prairie
cedar sun
#

still a net problem

tribal star
#

I Met this player while playing multiplayer. Level 15 is level but garage level 18. Maybe this player kind of used token hack.

shrewd mulch
#

Please add the Onyx epic bundle for everyone so that those that already have the car 6* can still obtain the epics - currently it is not showing if you have the car 6*

fair linden
#

@cedar sun hi, i've been banned from asphalt 8 airborne from your server for no reason and I can't get in, can you help

cedar sun
dire plaza
#

i had applied overlock 5 hours ago and now it says i have to re apply it within 20 hours

compact vapor
#

when the microsoft update out yet

cedar sun
dire plaza
cedar sun
#

If u oc for example at 9.30 am gmt u only get 30 mins and if u oc at 11 am gmt u get 23 hrs

dire plaza
cedar sun
#

It's best to oc right when timer shows 23 hrs x mins to get the most time out of it

spiral ocean
stuck quarry
#

Can’t even tell what you’re talking about at 1 second per frame

round atlas
cedar sun
#

¯_(ツ)_/¯

thorny scarab
#

How to unlink my steam account from asphalt 9

eternal root
#

Hello ! Currently unable to quit a showroom event (no shredder icon). 3days left, but it says I have already all the winable cards 🙂

stark idol
eternal root
azure delta
#

The infinite loading screen is not fixed? 😵‍💫

deft bear
#

bro again?

worn scaffold
#

Pack present but not car hunte😟

shrewd mulch
worn scaffold
#

@shrewd mulchthx

keen ermine
#

Saleem got rank of 3.471 in MP

cloud sleet
#

any ETA when the game is out of alpha?

sharp spindle
#

Is the game's steam version opening for anyone ?
its not loading the game for me since yesterday morning,have to use microsoft version to play the game

sleek hemlock
#

Has the ghost disappeared in the GP? Are there no references to the ghost anymore?

cloud sleet
#

it should have been fixed but instead of fixing they just removed it

worn scaffold
#

Is this logical?

lost ibex
worn scaffold
#

@lost ibexThis one is possible

queen pythonBOT
#
yamir69 has been warned

Reason: Spam

queen pythonBOT
#
yamir69 has been warned

Reason: Spam

stuck oracle
#

the game has been crashing a lot since the last update and there is no hot fix @steel minnow

dawn swift
stuck oracle
grizzled mortar
#

Why are there no ads for credits when you arrive first in the online race? 😡 😭

stuck quarry
near pivot
hybrid mist
#

is there any chance of stopping the chatbar censor from censoring 'https' as this hinders getting new players to join discord servers etc...

woven portal
#

Is anyone having issues with the ad playing and everything working fine, but once back to the menu, they didn't receive the rewards or see any changes in the credits or inventory? Everything works on my end; I am just not getting the rewards for some reason. It only gives the normal earnings without the add-on multiplier. And my conditions were just reset

junior jungle
#

started playing the ATS special hunt at 9 this morning, just logged in and all my progress gone!!

lucid obsidian
#

What is happening with this new special car hunt why the tickets cost has been increased from 1 to 2 tickets

opal summit
#

was nerfing credits and reps intended as well
what a shame

steel minnow
lucid obsidian
#

Thanks for your earliest response

mental apex
#

@steel minnow Hello1 ! Please ask the developers - have they forgotten that the Hunt packs should have blueprints? No blueprints at all... (ATS )

steel minnow
mental apex
#

I've done 30 races and haven't gotten a single blueprint. Normally in a Hunt 5 races 2 blueprints

mental apex
daring frost
#

@steel minnow there are no blueprints. in the packs of 40 races 0 blueprints.🤷‍♂️

sharp sentinel
#

something wrong with that? finished 40-50 times and got 0 blueprint

mental apex
#

@steel minnow More bad news. There was one ticket in the Hunt, now there are two tickets. Is that normal? Still no blueprints.

white garnet
#

Not Issue, is a question. Crossplay with mobile planned?

mental apex
steel minnow
mental apex
fallen hearth
#

I started early, it only costs 1 charge and then even 2 blueprints came so I'm almost missing only 5 blueprints ^^

ancient acorn
#

@steel minnow
With tle pass still 2 tickets for me
But my club mates have 1 ticket per race.
Can u explain please

steel minnow
steel minnow
#

correct

mental apex
#

@steel minnow , Please write - if developers will not change anything about the bps, we will not waste time on useless Hunting.

sharp sentinel
#

impossible to unlock this car in my opinion, needs 2 tickets per race and blueprints rate like %0,01 or 0 😄 (have legend pass)

fierce glade
#

anyone know how this works? if i can play on my android and vice versa?

keen pawn
#

garbage hunt
drop rate is less than 0.1%

fierce glade
white garnet
#

LOL, in Xbox app don't show garage level..

uneven knoll
fierce glade
idle fossil
#

why the hell is constantly crashing after the crossplatform update thingy??

nocturne badge
# sharp sentinel something wrong with that? finished 40-50 times and got 0 blueprint

This is normal unfortunately.

If we assume they have the same drop rates as a regular car hunt, its normal to expect a BP, at worst,

within 30 packs (or 10 runs/20 tickets).

But that's with 3 packs, and not 4 like the Ultima special hunt had in the video (for a single ticket, stage 1, just better!).

But instead 2 now, with the ATS "special" hunt.

This could mean up to 15 runs (30 tickets) at worst for a singular blueprint. And again, that's assuming the drop rates are the same as a regular car hunt (which it likely isn't if it legitimately took you 40+ tries for no blueprints).

dim gyro
#

Is it normal that no messages appear in the chat tab anymore? (Windows+Steam)

lapis notch
#

Everyday in A9 is an IQ-test sincerely. And my IQ value is 3.🎣

queen pythonBOT
#
tako_e has been warned

Reason: Posted an invite

stuck quarry
#

In the Clash, I'm not getting the extra points for having my car gold max. It was in the Up Town Area, Race 14, Cario, Ancient Wonders. I used my gold max Hussarya & I didn't receive the extra points. I'm wondering if it's because of overclocking & my car's rank is over max. If that's the reason, I don't want the overclock anymore. But I don't know what to do because this messes with my strategy. I don't know if I should change my car to something less efficient & take the risk to get more points or keep using this car to get a better time.

buoyant umbra
#

how do i unlink steam and play with using only xbox account only ???

#

tell me plss someone i had an xbox account i played this game on that xbox account will i be still able to unlink it or no

buoyant umbra
#

???

manic raptor
#

Despite the purchase of the Ticket Pass, are the ATS carhunt races worth 2 tickets? Change to 1 otherwise there is no point in purchasing the pas for 2 more races.

night hamlet
#

@steel minnow Not sure if you're already aware of it, but there is a bug related with the Overclocking feature in Clash. As @stuck quarry pointed out here https://discordapp.com/channels/464007189741305856/474217504525516800/1212973004447809556, we don't get the extra points for the requirement "CAR AT MAX" if Overclocking makes the rank higher than the normal max rank. Apparently, the system checks for equality instead of checking whether the rank is equal or larger than the max rank. Hopefully this will be fixed soon. Thanks!

steel minnow
steel minnow
manic raptor
steel minnow
#

Thanks for your feedback

queen pythonBOT
#
usnicolas has been warned

Reason: Posted an invite

severe aspen
#

Can we look into ATS SE card packs.. most of the time it gives credits, not even import parts if no BP at least.

opal summit
severe aspen
manic raptor
#

A great thing for the developers to do would be to immediately make a change to improve the event. After all the protests I think it would be appreciated

silk briar
#

In clash you can't get the side objective voor 'car at MAX' if you have overclocked a MAX car; At East Valley 2 someone has driven with 3013 ranked Mazda Furai, which is result of overclocking a MAX furai, but only 307 points has been awarded

junior jungle
#

@steel minnow hi, yesterday the ats reset itself and today the world wildlife day has done the same to me! I had completed all events and now I haven't done any! tickets are scarce .

#

@steel minnow in fact the the wwd event has chand cars also.

steel minnow
steel minnow
silk briar
# steel minnow Hi, we checked and yes it's definitely a bug, but it seems like it's just visual...

I have same issue with one race, where an overclocked car didn't award the side objective for 'MAX' so it says 307 points instead of 437 points when getting the 130 side objective points; I calculated the total defence points and the result is exactly the same as the amount of points shown in the score info, so I don't understand exactly where the 130 points would be if it's only a visual bug and if it would be confusing of how many points we or our opponents would have

mental apex
#

@steel minnow Hello! How to install a decal on ATS?

steel minnow
lost ibex
#

it's possible that the decal has been mistakenly placed in the official visuals tab

elfin prairie
# steel minnow I don't know, I reported that yesterday.

Hi, I have a problem that the game keeps crashing after every race, now every time I try to get in the game wont let me show both seasonal and special events even though I have strong WiFi and Xbox and Gameloft ID connected, is there any way to fix that? I've had this problem for 7 straight days now

elfin prairie
#

Although it won't show

fair linden
#

@stuck quarry I was banned from the server but my account was deleted, I know its id, there is a mee6 message aspahlt 8 airborne

low leaf
#

what's the point of buying the pass for just 15 tickets? they should give packs with double rewards like they do with car hunt ATS

cedar sun
fair linden
faint schooner
stuck quarry
#

I am starting the game from within Xbox app but some game modes are locked saying it needs Xbox Live login. What to do?

worn scaffold
#

Normally after elite B it’s elite A

stuck quarry
#

Try restarting your pc/ steam

stuck quarry
uneven knoll
stuck quarry
queen pythonBOT
#
yuuta_harumi has been warned

Reason: Spam

spiral ocean
#

also at times the audio from the car disappears in the middle of a race, all you hear is the sound of hurricane winds, nitro, etc. no car engine/electric sounds

static anvil
#

Can't open my game in pc

manic raptor
#

🤷🏻

stable apex
#

Ads aren't starting

cedar sun
stable apex
cedar sun
#

yeah you can do that through app settings

stable apex
#

It worked thanks

open flax
#

What is this mess? Out of 8 races I was able to do 3. The other 5 times the race just wouldn't load and I had to close Asphalt 9 😦 W-fc639e

#

4 minutes already. Guess we're at 3 out of 9 now. Thanks gameloft 🙂

#

I was about to buy the daily pass but I don't see me spending money for events I can't drive. Your loss 😛

#

pretty much done with this game for now.

#

3 times out of 10!

#

Also the game somehow give max fuel again and again. This is the 2nd time today after having my first race. What's going on???

low leaf
queen pythonBOT
#
noczone has been warned

Reason: Spam

quaint cave
queen pythonBOT
#
nicht2707_43575 has been warned

Reason: Bad word usage

open flax
lost ibex
#

ats gt hunt multi 1 advanced bundle

graceful jackal
#

Guys is it possible for me to link my PC account to my phone?

maiden stream
#

how can i quit my account

sharp sentinel
#

does anyone knows is it possible to play A9 on android tablet with pc microsoft account?

maiden stream
#

can i unlink my gameloft acoount

#

help

cold marlin
#

Help plz when i try to sign in my Xbox show's this 0x87dd0003 or 0x87dd0005 and 0x87dd0006

stuck quarry
#

i need help cus whenever i try to load into a race the loading screen just loads forever

queen pythonBOT
#
indianhunterx has been warned

Reason: Posted an invite

prisma aspen
#

@steel minnow I have already "lost" three races in Clash. I took the first street and when I tried the second street, just after I clicked "start" the game closed and I "lost" one race. After that I had info, that the "race is in progress". It couldn't be, it's not a crossroads. It happend three times already so how can I conquer the street - the game crashes or send me info about "race in progress"...

low leaf
#

@steel minnow Help plz when i try to sign in my Xbox show's this 0x87dd0003 or 0x87dd0005 and 0x87dd0006 My ID is

#

W-g7f98h

prisma aspen
low leaf
#

Windows

manic raptor
#

@cedar sun @steel minnow ☝️You can help @low leaf

cedar sun
#

Idk about that error but it seems an xbox/microsoft app problem rather than A9

steel minnow
#

@low leaf

steel minnow
#

Some possible workarounds, while we're working on a fix:
The issue does not occur if using the same car used by the defender.
When disabling the Ghost option in settings the issue no longer occurs.

steel minnow
#

read above

low leaf
#

yes, every time I open the game I reinstall but it doesn't solve the problem, I've been doing it for 3 days

prisma aspen
stuck quarry
#

Can't open my game.

#

My aspalt 9 stopped opening after it updated.
I tried reset, repair, terminate, and reinstall.
All my attempts failed.
Someone please give a solution.
I use Windows 11

#

AND, when I opened it and clicked on update, it lead to ms store. There also I clicked update, and it started updating. After it started updating in ms store, I closed the game, which was still in its 'update to enjoy new features' screen.

#

It would really be helpful if someone found a solution!😐

frozen spear
#

he is useless

cedar sun
#

you got warned for disrespectful msg, read what you wrote

#

leaving this here for context before u jump on mods

cold dust
#

ATS SE droprate is so terrible ALL DAY today repeating a 2X repeatable got ZERO BPs🙄
I know it's not a windows issue I just had to say

granite moth
#

xbox not working with asphalt 9

granite moth
#

@steel minnow please fix the issue i am unable to login with xbox live… my id is w-g1eh37

steel minnow
granite moth
#

tried but resule is same

harsh moon
#

@steel minnow what is the reasoning for this?

steel minnow
#

scrajj how can I know?

harsh moon
steel minnow
harsh moon
queen pythonBOT
#
galaxgaming has been warned

Reason: Posted an invite

stuck quarry
fair python
#

why mp2 aint working @steel minnow ?

stuck quarry
#

same for mp1

fair python
steel minnow
#

we're investigating

fair python
steel minnow
fair python
stuck quarry
#

@steel minnow
Can't open my game.
My aspalt 9 stopped opening after it updated.
I tried reset, repair, terminate, and reinstall.
All my attempts failed.
Someone please give a solution.
I use Windows 11
AND, when I opened it and clicked on update, it lead to ms store. There also I clicked update, and it started updating. After it started updating in ms store, I closed the game, which was still in its 'update to enjoy new features' screen.
It would really be helpful if someone found a solution!😐

steel minnow
stuck quarry
#

@steel minnow
How to know my player ID.
I forgot.

steel minnow
#

Do you have any filmed footage where the ID may be visible? Or any previous emails with customer care?

sleek crescent
steel minnow
sleek crescent
sleek crescent
marble root
#

Not working for me also: w-84872 @steel minnow

stuck quarry
#

w-17f27h7 @steel minnow

#

Nvm

night flicker
#

Today Windows... In Android Ok.

worthy tusk
#

There an update on MS go there and you'll be able to play MP

round bolt
night flicker
#

Hey there here now update for Windows A9

steel minnow
round bolt
stuck quarry
silk briar
# steel minnow We'll check again

After I do and see more races in clash I see the issue; Overclock makes the car a different rank and if you overclock a 'MAX' car it will ignore the base car, so it wouldn't show it as a MAX car; But when you overclock any car which isn't MAX and the new rank of the overclock car will become exactly the MAX rank it will award you the side objective for 'car at max', while an unoverclocked isn't fully upgraded

#

In this case the Peugeot Onyx originally isn't fully upgraded, but with overclock it shows rank 4145, which is the MAX rating normally and therefore we got 130 points; But in defence it wasn't awarded if someone overclocked a MAX mazda Furai

hardy trout
#

failed loading race on windows,
everyone who have some problem with me ?

worldly kayak
#

hey..anybody on?

cold dust
#

There does not appear to be a way to install the decal on the ATS

lost ibex
cold dust
cloud sleet
#

almost 1 week and chat is still broken.....like wtf is going on, every week something else

granite moth
#

I have stable internet connection but still showing this message @steel minnow plz help

soft spade
#

every time I choose an option... the other one disappears automatically

amber oak
#

Hi, I have a problem with the Legend Pass 'Daily free ticket refill'? Mine doesn't appear, and when I look at the list of LP benefits it doesn't appear on the list. Has this benefit been removed?

sand isle
#

Why can't I see my opponent's ghost car in club-race?

still sparrow
#

ATS 4* blueprints drop out terribly, 50 races (100 packs) 3 blueprints fell out ATS. It used to be good, did the event SF90 kill the ATS dropout? fix it

sand isle
queen pythonBOT
#
justtobias1 has been warned

Reason: Posted an invite

cold wyvern
#

whats ?

nocturne badge
#

that's where gameloft banishes cheaters, try not to gaze into its eyes for too long

cold wyvern
#

😂

stuck quarry
#

Can I play my Windows asphalt 9 account in my android?

stuck quarry
#

Oh okay. Why can't I add my card to make in-game purchases..
Whenever I try to add my debit card... It automatically sets the country to America and I can't change the country.. which makes it unable to locate my address.
(I'm not American)

stuck quarry
#

seems like the game is having problem with controller.
I have a PlayStation 5 Dualsense controller and a Xbox Series X controller. When i use my Ps5, it sometimes automatically turns the car to the left side. I've checked my controller and everything is normal. Turning to my Xbox one, when i press the X button (the one we use to drift the car), it sometimes registers that i pressed it twice, and performed a 360. The same thing is this xbox does not have any problem at all. So i'm wondering if any of you guys are facing the same issue

stuck quarry
#

look closely and you can see that i'm doing break nitro normally, not even a single mistake, but the game still recognized that i 360-ed

wooden brook
#

Possibly input lag. I haven't had this issue with the controller before but I have with the keyboard every now and then

naive radish
queen pythonBOT
#
anaculqui has been warned

Reason: Posted an invite

#
omar12345gx has been warned

Reason: Posted an invite

stuck quarry
clever eagle
#

Strange issues time:
-Due to an accident with my old HDD I had to get a new one and I managed to clone it successfully and everything is working fully, except A9.
-I can load up the game no problem, but the first issue is that it no longer logs in automatically to XBox Live and I have to manually go into the settings to connect. The second issue connected with this is that it takes a further 3-5 minutes to authenticate, so I can't get right into certain events, GP's or MP. Update: If I play non-Xbox events or career it does eventually log in, so it could be that the log-in is severely delayed, so it's still unclear what it causing this issue.
-I've done the following to try and fix this but nothing has worked so far: Uninstalled and re-installed (several times), reset my router, ensured that all XBox services are running, installed the XBox App to ensure I'm signed in (even though I didn't have it before), repaired installs, uninstalled using PowerShell commands, and cleared cache on installs. Nothing has changed this.
-~~The other strange issue with this is during my several re-install attempts, after uninstalling and rebooting, I've installed the game again via the Windows Store, the first reinstall went as expected (about 40 minutes to download); however, the next several attempts of the 4.5Gb+ install strangely seems to download in about 30 seconds, when really it should take about 40 minutes on my internet speed?!?. I'm puzzled as well as the game files are all gone before I attempt to re-download, but it's as if it's sort undeleting files. ~~ -EDIT: Fixed, the Windows Delivery Optimization service casued this.
-Also I can't seem to watch Ads.

~~Anyone know of any clean install methods? or, ~~does anyone know how to fix the XBox Live sign in issue?

simple sage
#

@steel minnow
Check DM

sharp blade
#

ATS 1*, over 40 race no BP it ain't worth it

#

Paid for DP for extra tickets for races but the tickets are useless if we can't use it to get BP, Had to refill with tokens still no BP, opened 20 event packs still got only 6BP
It's better to just label it "Pay to unlock" than call it a special event

stuck quarry
#

@steel minnow I got an incorrect "out of time" on my sponsorship. I was logged in & playing on Friday March 8th at 3:45pm central standard time & now Saturday March 9th at 2:13am central standard time, my game is telling me I'm out of time. I have definitely been logged in every day & for several hours each of those days. I don't know what to do because if I pick a new sponsorship, I'll for sure have to start from day one of ten & I was on day 4 already.

queen pythonBOT
#
hiepvu123 has been warned

Reason: Posted an invite

oak badger
#

it should expire in the next daily update (daily missions reset, daily events reset) because it would be 24h for the player to redeem each, but it doesnt work. the sponsorships are taking into account your local time, i suspect. daily update for the pack and local time for expiration time

stuck quarry
# oak badger the sponsorships are not working correctly, you need to get the pack of march 8t...

I actually had less than 9 hours. I had claimed the daily reward on the sponsorship on March 8th & the dailies reset at 6pm in my local time & I had logged in & checked it before 2am, that's just the time it was when I started writing here & sending complaint forms to the website. So from 6pm to 2am is only 8hrs & it was already saying "out of time" before 2am. In fact it was closer to midnight, but I just wrote what time it was as I wrote the complaints. So this is WAY off & totally cheated me out of 4 days on the reward. I guess we just don't get any compensation? It's extremely frustrating considering how much money I spend monthly on 3 separate passes.

stuck quarry
# oak badger it should expire in the next daily update (daily missions reset, daily events re...

I'm only now realizing that you're saying the sponsorship can give "out of time" at midnight in my local time. So starting tomorrow it is daylight savings time & there will be only 5 hours to claim. My dailies reset at 7pm during daylight savings time, so that only gives me 5 hours until midnight & to claim my reward. That's horrible & infuriating. Why even have it at this point. What it should be is a sponsorship for logging in hourly & not daily. I want them to give me my 125,000 credits & 125 tokens

oak badger
#

yeah since midnight is a new day the sponsorship is considering that as you running out of time, instead of actually waiting for the dailies reset of the next day, where the sponsorship pack is updated (which should be how it works but its not, right now, for some reason)

#

i also missed my sponsorship a couple days ago because it turned midnight and i went to pickup the pack 2 hours past midnight so i had only 3 hours (my dailies reset 21:00 local time)

stuck quarry
small bear
#

hey

#

i play on android ms store version and steam on diffrent pcs very often so can i have the steam role as i now play on steam version too

heavy cradle
#

after i play the first race after opening the game, my right key arrow from keyboard doesnt function until i press the left arrow key for few times, it can be functioned again

clever eagle
plain island
#

Not an issue per se but just something I suppose.
The Aston Martin Valkyrie top speed is listed as 250 by aston martin.
It is also 250 in Forza

cloud sleet
#

24 hours to refresh the legend store is a FFIN JOKE

plain island
lean wharf
#

Hey guys, I rexently redownloaded Asphalt 9 on my Laptop and when the Age and Gender thing popped up I accidentally put a lower age and it isnt allowing me to access my Old Xbox account and I don't know what I'm supposed to do. Please help🙏

#

I'm in this random account and i thought i could get back my account if i got 20 career flags and get my xbox account back from multiplayer since a prompt pops up saying it found you old xbox account

#

It didn't show up and it said i have age restrictions

queen pythonBOT
#
sanchitpandey has been warned

Reason: Posted an invite

sand isle
#

For days I drive with 2-3 max 4 opponents in Multiplayer. Is it for some reason that people play weaker multiplayer or there are no more opponents like it used to be in happy times?

queen pythonBOT
#
sanchitpandey has been warned

Reason: Posted an invite

stuck quarry
queen pythonBOT
#
sanchitpandey has been warned

Reason: Posted an invite

queen pythonBOT
#
ui_slay95 has been warned

Reason: Posted an invite

#
ui_slay95 has been warned

Reason: Posted an invite

#
ui_slay95 has been warned

Reason: Posted an invite

#
ui_slay95 has been warned

Reason: Posted an invite

queen pythonBOT
#
ui_slay95 has been warned

Reason: Posted an invite

dawn swift
queen pythonBOT
#
legocuberhd has been warned

Reason: Posted an invite

peak sandal
#

why there is KYM not KTM

delicate fulcrum
peak sandal
#

like this is my clubmate's screenshot i just posted it here

deft cape
#

Hi, for some reason I cannot donate wildcards to my clubmates. What gives?

buoyant belfry
#

Why is that?

stuck quarry
lost ibex
buoyant belfry
deft cape
deft cape
#

Now it's fixed, TNX!

inland wedge
#

Hey @steel minnow , I would like to send you a DM, can you add me as a friend so I can send you the message please?
In short, I would like to change the Xbox account associated with my Asphalt account

inland wedge
stuck quarry
#

They added an unlink feature. Try it again

inland wedge
oak badger
#

Again... its now 5 hours and 42 minutes since the sponsorship pack reset, and the streak has been broken.

stuck quarry
#

is there a final solution for handling xbox live login issues?

stuck quarry
#

so what if restart doesn't solve this

steel minnow
stuck quarry
#

Thanks Codin for reach out. See the pic above. CC says I have set wrong age but no

#

I reset my age in A9 and checked that Xbox app doesn't have any age setting. My Microsoft account has my age correctly

fair python
#

@steel minnow give lm packs

steel minnow
steel minnow
stuck quarry
#

Conversation ID: #2929045

proven aurora
cedar sun
fringe flume
#

why I don't get any ad????
does this only happen to me?

harsh moon
#

@steel minnow Hi, good evening. Will CC be responding to me anytime soon? It's been more than a week, and I would like an answer from them regarding my false ban. Thank you.

#🆔・tickets-customer-care message

stuck quarry
half junco
#

Again?

#

And again...

delicate kraken
#

Does anyone know how to fix the issue where it just randomly disconnects you from your A9 account ? Because now we can't connect to Xbox anymore but must connect with gameloft ID which litteraly never existed or asked to be programmed before

median rune
#

the server is getting bad there is certain disconnection sometime cant play any events ! have to close and reopen 😂

bitter crane
delicate kraken
bitter crane
stuck quarry
#

Can you both elaborate

static anvil
#

Game freezing too much 😔

harsh moon
thick mirage
#

help its been 4 hours this screen appear

stuck quarry
# harsh moon And where exactly do I check for such? :weirdchamp:

So basically, when I wanted to unlink my current Xbox account, first a bot asked me some questions, and I put in my email so the real agent could get back to me. But I never got an email. Turns out, if I just went back to the customer care webpage, the chat was still there

white plover
#

@steel minnow why is there no goost mode in clash

hexed crane
#

i last played the game in my device in july 2023 but now when i try to download it on microsoft store it says error that the game can't run as my pc doesn't meet requirement despite me being able to play it before on the same device with no major hardware change.

stuck quarry
hexed crane
#

NO

queen pythonBOT
#
hakox35 has been warned

Reason: Posted an invite

hexed crane
hexed crane
median rune
#

comeon not again 😭

stuck quarry
#

It’s ur internet

median rune
#

my internet is good

stuck quarry
median rune
#

no

stuck quarry
#

try testing it with speedtest . net
If it looks fine there, try customer care.

median rune
#

speed test is very good

worthy tusk
#

Why the cars doesn't refill after 24h ? Is that only me ?

dawn swift
#

you have to be logged off for more than 7 hours i believe

worn scaffold
#

Wow, seven passes
misses a pass wins race and a pass opens game🤓

worthy tusk
#

Ok yeah I didn't login off for that long maybe because of that, I didn't touch ccxr for more than 2 days and still at the same fuels 2 it should be 8 as always

worn scaffold
#

One authorized overclock hack while the other buying unauthorized "trainer" elsewhere is a shame 😥

#

@steel minnowIf you continue with this pace your game is going to be for the rich

deft cape
stuck quarry
#

How do I play split screen mode

stuck quarry
stuck quarry
#

Hi sorry for the ping @steel minnow but i have a report to do with a certain windows club

stuck quarry
hexed crane
#

i was able to download the game using powershell but now i m unable to launch it as whenever i try to do it, it just opens for a split second and then force closes idk why that is happening but its very annoying.

hexed crane
#

the game is not launching showing error : 0x80070005

sand isle
#

Can someone explain to me why I don't see the opponenets ghost car in club-clash? Anyone else having this problem?

stuck quarry
#

Enable it in settings

sand isle
#

I ask a simple question ten times. So much so that the bot warns me to ask the same thing more than once, and I wouldn't - if there was someone to answer me. Here's one more time in spite of the bot machine: Why can't I see the opponent's ghost car in club-clash. I broke down trying to set it up. I would like an answer.

stuck quarry
#

Contact CC

sand isle
turbid ore
stuck quarry
sand isle
#

Since GL is not interested in our problems, I ask PC players. Does anyone else have the problem that in the options it is enabled to see the ghost-car in club-clash but it is not visible in the game?

turbid ore
#

The only thing I know is that there was a problem with the Ghost after the update. Then there was a small patch and I haven't tested it since then. I only noticed it now during the Clash attack. But apparently not everyone has the problem, otherwise more people would be complaining, right?

halcyon zodiac
#

helllo i got a problem today when i opened me game i was droped out of me xbox acaount meawhile i did nothing and i cant login on me xbox acc and keep get error

sand isle
lavish dock
#

I can't access multiplayer, seasonal events and daily event.

halcyon zodiac
stuck quarry
halcyon zodiac
stuck quarry
halcyon zodiac
#

if it was a lie i not would get crazy over it

main pier
#

strange no?

cold dust
#

Why is there no GHOST for CLASH.....I know we had the problem with GP but was fixed...

cold dust
cold dust
white plover
#

it doesn't work for me either ghost for clash

stuck quarry
cold dust
sand isle
cold dust
sand isle
cold dust
#

I suppose we should be happy the update was on time?

copper holly
#

hiiii

#

is there anyone using nvidia graphic card?

hexed crane
#

error while installing the game from ms store..

stuck quarry
#

Yes

ornate arrow
#

Is there a problem with Ghost mode in the Clash? Opponent's shadow is not coming when we enable the Ghost mode.

hexed crane
#

Can smeone help with error 0x803FB005 while trying to isntall the game from ms store..

burnt fern
#

@steel minnow I lost my acc

#

I just went to log on and I had a different player ID and a new account

#

What is going on?

severe lynx
#

The game ain't connecting to the server. Is it something anyone else is experiencing?

burnt fern
#

No, cos I just lost my acc

burnt fern
#

@steel minnow If I gave u my accounts player ID could u get it back?

twilit wren
#

I cant see clash ghosts in the attack run,
My enemies have set top tier times and I wanna know if they are playing legit or they are just hacking,
When will this be solved?

nocturne badge
# sand isle

Experiencing the same issue in both the Windows Store version & the Steam version of the game if it means anything. Restarting game after applying changes does nothing either. Would appreciate acknowledgement on this @steel minnow

sage thicket
#

I need help pls help me

still sparrow
#

2 network, 10 out of 16 cars need epics. for 20000,25000,30000, only 1 required epic dropped. It’s very bad, it’s a waste of time, and why buy a pass for the network and overclocking.

sand isle
#

I would ask GL administrators to answer a simple question: What should I do not see the opponent's ghost car in club-clash? In the game settings, it is enabled to see the ghost car, but it is not visible? What else do I need to do to see him, because my result depends on it.

lost ibex
sand isle
sand isle
queen pythonBOT
#
_kuzgun. has been warned

Reason: Posted an invite

queen pythonBOT
#
venomez. has been warned

Reason: Posted an invite

queen pythonBOT
#
venomez. has been warned

Reason: Posted an invite

dawn swift
stuck quarry
#

Yall want a realistic answer? It’s probably not going to be solved at least until the next update

naive radish
#

I don't even know where to write it so I'll do it here since I consider it an issue:
Gamepad deadzone: 25% is uncomfortable and makes precise steering needlesly convoluted. Add slider to edit it or something.

queen pythonBOT
#
danplays1999 has been warned

Reason: Posted an invite

blazing echo
wooden brook
#

@steel minnow The thumbnails don't seem to load for me since the update dropped 🤔 (I've seen some people on android with this issue as well)

steel minnow
steel minnow
wooden brook
#

Cleared cache, still showing the same

hearty ridge
stuck quarry
#

He’s right though. They are already aware clash ghost isn’t visible

queen pythonBOT
#
azure_asl has been warned

Reason: be respectful

stuck quarry
#

Doesn't go over 10...

hearty ridge
queen pythonBOT
#
sushal0708 has been warned

Reason: Posted an invite

deft cape
#

It is still impossible to donate wildcards, when will this be fixed?

devout spruce
#

The biggest Windows issue are cheaters. And this is an issue itself as it is the job of the game producer to stop that. You can not play nothing on line or clash or GP without these cheaters spoiling everything. Just played a race in MP in legend league and out of 8 players, 6 were teleporting, it is almost hilarious to see them just blinking and appearing in front of you, like a Christmas tree. It is also useless to report them and post videos as it seems to be more and more. So, my question is: why would I spend money on packs and passes when you end up being defeated by ghosts with entry level cars? In my case, my response is: stop wasting money.

cedar sun
#

the christmas tree cars are just people with bad connection

devout spruce
# cedar sun the christmas tree cars are just people with bad connection

Yeah, right, that appear out of the blue in front of you. I do not mean those that blink, but those that materialize in front of the race. But the best cheat is when you finish first and you are 4th on the final race ranking. Most are those that crash and immediately re spawn at full speed way ahead.

cedar sun
#

if you finish first but leaderboard shows fourth that is also a connection issue, and if you see everyone blinking in the race, it's highly likely that you're facing packet losses and not having a smooth connection to the server

devout spruce
#

Possible, but those that re spawn after crash ahead and at full speed? Or those that disappear and reappear some distance ahead and you can see them on the map as they jump location?

cedar sun
#

need footage to analyze each case

devout spruce
#

Yeah, there are enough footage posted in cheater report, it is not new and no matter what, these people keep appearing spoiling all the fun. But, I discovered that if I do not sink any money in the game, I really do not get frustrated. Found my solution.

steel minnow
topaz pebble
#

@steel minnow i cant buy any packages in shop

steel minnow
queen pythonBOT
#
theandre has been warned

Reason: Posted an invite

dawn swift
deft cape
#

No, this has been going on for days, at the end of the day somebody else can still donate, or it might get fixed when I report it here. Then i can donate for a few hours.

indigo agate
#

how the logo of someclub was unique? is that only for pro club?

stuck quarry
wooden brook
#

And LeMans

stuck quarry
#

Waiting for the day zep4lifeclub gets our own logo

lean wharf
stuck quarry
lean wharf
uneven knoll
#

Did you contact Customer Care?

lean wharf
#

My Xbox Account is there its just that im stuck in a random account which i havent even logged into with any of my gmails and this new random account thinks im young and when i try to see if I can get my old account it doesnt allow me to do anything

lean wharf
wooden brook
harsh moon
#

@steel minnow Hi, I come to you again regarding this false ban situation. About 18-19 hours ago, my account's temporary ban for 2 weeks has been lifted, and I was able to play the game just fine. The next morning, I start the game, and I get this EXACT same message last time, and apparently I'm temporarily banned again for another 2 weeks? What is going on? CC didn't respond during the entire 2 weeks of my false ban, and then shortly after I'm temp banned AGAIN? This is not normal at all. Is there an issue outside of game related activities which have to do with this? I need an answer. Thank you.

steel minnow
harsh moon
steel minnow
#

a hacked version of the game

#

just an assumption, I'll dig into this as soon as I can

patent tartan
#

new update issue @steel minnow

lost ibex
patent tartan
#

oh

vestal herald
#

Is the Legendary pass not available for purchase?

lost ibex
daring swan
#

Am I the only one experiencing this?

cedar sun
vestal herald
daring swan
cedar sun
#

weird that shouldn't happen, can you try resetting the game and/or updating your drivers

daring swan
cedar sun
#

okay, and clear its cache

daring swan
cedar sun
#

np happy to help

harsh moon
steel minnow
harsh moon
flat totem
#

@steel minnow The LP is not available to the world at the same time? I don't have anything in store, even after relaunching the game even though a video showing it was posted 2 hours ago already #🎥・creator-videos message

steel minnow
#

The LP is live in a couple countries, not worldwide yet, hence the creator video

knotty ivy
# devout spruce Yeah, there are enough footage posted in cheater report, it is not new and no ma...

I've tried to let these people know in the past but they won't do anything. Pretending cheating is not a thing in this game is pathetic. It is simple, if you know there is a cheat for you game out there you have two choices: 1. You let it fly and pretend it does not exist or 2. Put a counter in the game and it gets fixed... don't waste your time telling anyone here. Most people, specially the cheaters will say: "If you don't like it, leave the game" that is their solution. So don't put money in the game anymore, I don't.. besides, this company had to terminate half of their workforce according to news so that is why they need the amount of people currenltly playing the game to stay afloat

low leaf
#

20 days this price??? 🙈scandalous

stuck quarry
#

Play Seasonal Event task is missing from Daily Goals

hearty ridge
lost ibex
stuck quarry
#

Ah ok thanks

twin arch
stable ridge
#

No x2 cards? @steel minnow

steel minnow
stable ridge
stable ridge
devout spruce
hybrid mist
#

the LP 2* car this new season is the Lambo Huracan STO, but wasn't the same car the LP car last season ?

lost ibex
hybrid mist
#

Special Events tokens are missing from the Daily Goals

lost ibex
sand isle
#

I didn't get the award for the club 4.2m milestone?!?!

sand isle
twin arch
#

@steel minnow No opponents were found error on all multiplayer games

steel minnow
sand isle
stable ridge
#

Server error @steel minnow

sand isle
#

MP for me working!

stable ridge
queen pythonBOT
#
mymanidk has been warned

Reason: Bad word usage

stuck quarry
#

@steel minnow not a super important problem but the steam version sometimes does not close properly and i have to force-close the app. any info on this?

hearty ridge
#

I'm not able to claim these rewards

dawn swift
hearty ridge
dawn swift
#

very strange

hearty ridge
#

I could collect the extra key, but not the epic imports, don't know who else is facing this issue

wise pecan
#

I cant see the speedtail starway event
My speedtail is only 3 star now

stuck quarry
#

@steel minnow Hello, I have an issue here.
After the last update, the game's not launching at all!
Does changing the graphics settings to high for the app in windows settings help?

#

The game was open for like 4 seconds when the update started.

cedar sun
hearty ridge
steel minnow
thick mirage
#

Yo pls respond i rly want to play a9 its not starting

steel minnow
#

Conversation ID? And how were you playing without a login on PC? Wasn't even aware that's possible pepe_hmm

#

If the progress wasn't linked to anything I don't think we can do anything

harsh moon
#

@steel minnow good afternoon, any update regarding my situation?

thick mirage
wise pecan
cedar sun
# wise pecan

you have to star it up in order to see the event, that exploit that players used to abuse is patched

wise pecan
#

then how to get to 6 stars ? they gonna add 6 star event ?

cedar sun
#

the event is designed in a way you get 5 star maximum, for the final star, there are sometimes bundles for the speedtail

wise pecan
#

Is it available through tokens or real money?

lapis notch
mental apex
#

@steel minnow Hello! The condition is met, but it doesn't count! Please check.

mental apex
#

Thank you in advance

hearty ridge
steel minnow
stuck quarry
#

I’m just afraid I’m going to lose progress if I get false banned, is playing on steam the safest way to ensure I won’t get banned by accident

signal turret
harsh moon
steel minnow
sand isle
#

I didn't get the award for the club 4.2m milestone?!?! Lykan Neon 5bp's. And I'm not the only one from the club. We didn't win all of those who got to the game after the end of last season. What is this about?

worn bone
#

Any ideas how to transfer to Android Z Fold to ROG Ally? Aka windows

cedar sun
worn bone
cedar sun
#

you have to contact them to transfer platforms, but once you transfer you can't go back to original platform

#

until cross platform feature that is coming later this year

frank dust
#

I've been having an audio issue for quite a while and I've made a similar appeal to this issue a while back. The issue involves certain sound effects lasting after the sound effect should be gone or, I assume, after it is suddenly cut off (wrecking, going out of bounds, and finishing a race). This happens with airtime sound effects, sound effects unique to certain areas of different tracks (US Midwest Tornadoes, Caribbean Coaster Screams, etc.), and nitrous sound effects. A recent example of this was hearing the American Midwest train sound effect playing in the Caribbean. I had done a race in the US Midwest earlier that day and had crashed into the train. As a result, I could hear the sound effects of the train throughout different parts of every other track I raced on after the fact. This continued until I completed another Midwest track with the train in it. Another example of this specific kind of issue is the Caribbean roller coaster screams carrying to other tracks. As mentioned earlier, the sound effect issue also happens with air time and nitrous. I've mainly found issues with the airtime sound effect after leaving the track mid-air or wrecking mid-air. The sound effect would continue as if I were still in the air until I made another jump. As an example for nitrous sound effect issues, I would be using any nitrous, I either wreck or go out of bounds, and the sound effect of the nitrous just in use will continue until I reactivate that specific nitrous. Note: The nitrous sound effect bug does not occur once the nitrous bar fully depletes after nitrous usage. That works just fine. Additionally, if a sound effect issue occurs (let's say an airtime sound effect bug) and I do not resolve it before the end of the race (in this instance, by jumping again), the bugged sound effect would even continue into the next race.

#

I assume that these bugs are overall caused by the sound effect of an action (nitrous and air time) or an area (e.g. an area in the US Midwest with a passing train) being suddenly cut off either by wrecking, leaving the track, or finishing a race.

steel minnow
#

That is correct, the team has been aware of it for a long time but a fix has yet to be found.

fair python
rigid plank
#

Hi guys, are you also getting this error notification when you log in, its been happening to me for over a week now. It had seemed as the issue was fixed yesterday but here I am again. After retrying for a while it basically lost my log in details and made me a new member, asked me to log in with my game loft account, I made the account with an Xbox account, I'm not sure what to do now

rigid plank
#

I've been able to log back into my account thank God but unfortunately it seems there's still an issue

wanton canopy
#

bro i bought a key but i can't use the car

wooden brook
#

Solus relay?

naive radish
#

is there known issue with sponsorships? positive I claimed it yesterday but today 40 min before dailies reset I got expired message

twin badger
#

Reporting. The NVidia graphic driver issue (large black squares showing) for the Google Play Games beta version has been fixed with the latest driver update.

grave pawn
#

game causes randomly keyboard of my laptop not working any more

grave pawn
simple sage
mental apex
#

@steel minnow Hi! The problem is happening again today.

shrewd mulch
#

I guess they don't work weekends

near pivot
crystal pewter
#

My asphalt 9 account is linked with Facebook can I play with it in both Android and windows if I can tell me how

cedar sun
#

you can't

static anvil
#

I reset my pc now I can't get my old game
My game id. w-d522h88
Any way to connect my old game id?

cedar sun
#

login to xbox app

static anvil
#

Already did but can't got old id they give me new id

cedar sun
#

there should be a popup in game that tells you to either pick Account A or Account B one of them being your old acc and hte other the newlocal version

static anvil
#

Yah i remember that but didn't get this time 😔

#

I think need to restart it
Then may be it works well

#

Ok now all ok i got my old game 😌❤️

trim bobcat
#

why are you doing this? I have been playing since 2018

timid ginkgo
#

after unlocking 12 lvl is not available this 2 event in daily events (low and hight class and no revards)

prime crypt
#

i have a problem

#

my asphalt 9 stuck and still stuck in loading map screen

cedar sun
cedar sun
cedar sun
white plover
#

when will there be new cars in the showroom

harsh moon
#

@steel minnow can you guarantee that uninstalling and reinstalling the microsoft store version of the game can prevent my abnormal ban from happening again, since the issue you mentioned was related to my app being considered a "hacked build"? Because the next strike will result in a perma ban, and I'm not getting banned from this game over the most dumb way to get banned ever.

paper pebble
#

Hi a have an account on my windows computer is it possible to transfer the account to my iPhone.

deft cape
#

Ther condition is not detected

stuck quarry
deft cape
stuck quarry
#

I heard someone say that condition doesn’t actually count toward the total amount that you have

deft cape
#

according to the card it counts as 1 condition...

stuck quarry
#

But if you add up your total, that card doesn’t add to it, even though it give credits and counts as 1/1

lost ibex
#

you can get the final condition reward without the overclock condition

lost delta
queen pythonBOT
#
criim_00 has been warned

Reason: Bad word usage

prime crypt
#

help me i cannot play asphalt 9

bold finch
#

my sponsorships keep starting over, despite me playing and claiming them every day, within the time frame. the sponsorship 'day' begins at about 7 or 8 pm, and if i don't play between then and 12 am, asphalt says i timed out, and i have to start a new contract. how to stop this?

deft cape
grim herald
granite viper
#

I have a problem. I can't login my Xbox account on Asphalt 9 PC (downloaded from Microsoft Store)

#

Pls fix this issue

#

I really don't want to remove my Xbox account as I have for 8 years and all of these are my life's work

#

Also it happened yesterday, but at 3rd try I could log in, but now after trying too many times I can't login

mental apex
granite viper
#

And?

mental apex
#

It's okay, the connection exists

granite viper
#

Maybe Microsoft has an issue with some of games when I looked after clicking for more info

mental apex
granite viper
#

No

mental apex
#

As you want🤷‍♀️ I showed you the way

granite viper
#

I will try once I'm back from Sports lesson

granite viper
#

When I came back I tried once again without via Xbox app and I can login to my Xbox account. If tomorrow will happen again I will try to play via Xbox app.

keen ermine
#

How do I log out of Gameloft id

subtle flame
primal sluice
#

I mistakenly ticked 'Don't show anymore' to the 'Play anyway' option and this option is not showing even if the car rank is less than 50 rank below the recommended rank. How can I bring the option back?

stuck quarry
#

That’s not how it works. If you can’t play the race, you can’t play it. Has nothing to do with the popup. @primal sluice

golden canopy
#

Rewards of showroom are completely messed up

opal summit
golden canopy
#

Rerun

dawn swift
oblique tulip
#

Is there any way I can get my progress from my android?

stuck quarry
oblique tulip
azure tusk
#

Hi there ... I just purchased Legend Pass..
I got charged, but did not get the Legend Pass..!!

Please help...
Player ID: w-g5dc6c5

azure tusk
#

Conversation ID: 2954858
Player ID: w-g5dc6c5

Legend Pass Purchased and Paid

Did not get the Legend Pass 😭

Please help...

flat totem
grand island
#

It would be great to have a special livery event for the AKILONE. It is a French car and should not be left in a corner collecting dust.

keen ermine
#

Why the game say claim reward but got nothing

#

Ghosted by gl support

uneven knoll
#

Can you be more specific about that “claim reward” at least

keen ermine
keen ermine
#

Oh well ig I'm just unlucky

nocturne peak
#

i was facing these server issues today early morning
anybody else is facing these kinda issues

deft copper
#

But, I have DirectX installed.

steel minnow
#

is it up to date?

deft copper
#

DirectX? Yes

uneven knoll
#

Did you install the game tho

deft copper
#

I had it installed, did not start, unistalled and now I can not install

slow nova
#

how tf do i fix this issue. i wnna log in w/ xbox but it isn't allowing me

queen pythonBOT
#
tilted_miracle has been warned

Reason: Posted an invite

daring quiver
#

@uneven knoll

queen pythonBOT
#
2dorogo has been warned

Reason: Posted an invite

#
elkchadordealexandra has been warned

Reason: Posted an invite

#
tilted_miracle has been warned

Reason: Posted an invite

lost delta
#

bots in the game are very very stupid...

queen pythonBOT
#
2_0_s_4_1_s_j_0_7_ has been warned

Reason: Bad word usage

#
2_0_s_4_1_s_j_0_7_ has been warned

Reason: bypassing swear filter

quasi ether
#

@steel minnow @hexed coral Hi 🙂 , can you tell the developers to fix this problem --'

"Connection error - No internet connection available, please make sure you are connected to the internet"

I have to restart a lot of times

I have no problem with other games

Thanks

stuck quarry
quasi ether
#

@stuck quarry 😁

stuck quarry
#

Contact CC. Also are you using Microsoft store or Steam version

quasi ether
stuck quarry
#

Only codin can help, Stephany is a community manager

quasi ether
stuck quarry
#

Games have issues 🤷‍♂️

uneven knoll
queen pythonBOT
#
hqtmonyx has been warned

Reason: Bad word usage

#
hqtmonyx has been warned

Reason: Bad word usage

#
hqtmonyx has been warned

Reason: Bad word usage

quaint marten
ocean field
#

Couldnt Connect to XBox Live , Anyone know how to fix this ?

steps i have tried to solve it

  1. Resetting MS Store (wsreset)
    2.tried Logging in and out from my account
    3.Reset Asphalt 9 App data
ocean field
#

connect option also greyed out

queen pythonBOT
#
miccc. has been warned

Reason: Bad word usage

ocean field
# deft copper But, I have DirectX installed.

ofc it wont install your laptop only has DX 10.1 intel 1st gen while the game need DX11 GPU intel 3rd gen or maybe AMD in that era too

and yes ofc you will say But i have DX12 in the dxdiag that doesnt mean anything only indication that the OS support DX12

lethal dome
#

guys

#

will there be an option for using the old ui in a9

queen pythonBOT
#
villanousbryan has been warned

Reason: Bad word usage

opal summit
deft copper
queen pythonBOT
#
mr.duckpatel has been warned

Reason: Posted an invite

tulip root
#

bruh it happens everytime in multiplayer and leaderboard events, @steel minnow pls help

queen pythonBOT
#
mr.duckpatel has been warned

Reason: Posted an invite

stuck quarry
soft spade
#

@steel minnow why is this happening to me and my club members every time? I have a very good network tho

worn epoch
#

why can't I connect my steam account to the game?

worn epoch
steel minnow
ocean field
steel minnow
serene dew
#

Can i change the email after i register the gameloft id? I can't find the way to change it yet

tough delta
deft copper
#

Codin, will I be able to use my save from Windows to PlayStation 4?

lost ibex
stuck quarry
#

Crashing

queen pythonBOT
#
xdevil_yt has been warned

Reason: Posted an invite

burnt fern
#

@steel minnow Why is this happening

#

Also mp matchmaking doesn't always work and it takes forever to sign in to Xbox and my connection is good

burnt fern
#

And when the mp matchmaking does work it won't load me into the race

burnt fern
open monolith
burnt fern
#

Uninstalling doesn't delete progress right?

open monolith
burnt fern
#

Ususally

#

And what happens when not usually occurs?

open monolith
burnt fern
#

I have it on Xbox game pass

open monolith
burnt fern
#

I mean ig that's Microsoft

#

No, game pass on PC

open monolith
#

i see, i getting this problem on PC so i don't know if you get this problem on XBOX, all i know is to reinstall the game if this happens

burnt fern
#

I'm on PC but idk if I have it on Xbox game pass or Microsoft store

open monolith
uneven knoll
#

You use the same account system tho, Xbox acc

burnt fern
#

Like, it's in my games menu on Xbox app but when my pass expires I can still play it

harsh moon
stuck quarry
stuck quarry
#

I got my game working again.

oblique oyster
#

Can't connect asphalt with Xbox Live.
My Microsoft and Xbox account are ok.

short flax
#

who wana play

pine vector
#

I have the same problem with MickeyGT

soft spade
burnt fern
raven horizon
flat totem
#

@steel minnow Is the return of season tokens an error ?

#

Rewards are different on IOS

stuck quarry
#

make the multiplayer not require xbox connection, because I have a very strange situation, I can't connect to xbox in any way. this is the first game with such a strange bug

stuck quarry
#

In the Valkyre Unleased event, it is telling me that my rank is too low. But 3543 is greater than 3516. Does overclocking not count? If so, why would anyone continue paying for something that doesn't work in these situations?

silk briar
stuck quarry
#

@silk briar But I could get 5bps for just finishing the race. I'm sure it is because of overclocking, but I wasn't sure they did that on purpose. Because who would continue paying for a pass when it doesn't work in these situations? Half the reason for getting an overclock pass is for meeting rank requirements.

silk briar
# stuck quarry <@702593584989208857> But I could get 5bps for just finishing the race. I'm sure...

Yes you can get the five bp's for just finishing the race; I think overclock is the reason it doesn't work properly; I think the overclock feature needs a lot of work and I also don't exactly know when overclock does count as new rank or not; In clash the overclock is a new rank and you would get extra points and it also ignores your base car even if it's MAX; So why it doesn't work in this specific time I can't really explain

stuck quarry
#

@silk briar I was hoping it was a mistake & that they would fix it. That way I don't have to waste credits on upgrading a car that I can't use anywhere else. If it's not a mistake, then I will be forced to upgrade the car, but I wanted them to be clear so I know what to do.

twin badger
#

Club chat dead?

wooden brook
#

Ask your mates if they've posted anything or not 😄

twin badger
#

asked in discord and they also said the chat is blank. and yes I posted but not reflected in chat.

vestal herald
wooden brook
#

🤔

#

Rather odd

ocean jacinth
delicate fulcrum
ocean jacinth
#

hmm, will it work?

delicate fulcrum
#

maybe

ocean jacinth
stuck quarry
#

this game has a very serious problems with the connections, especially with the xbox,

have fun guys, I really have no patience with this game

twin badger
#

Lost control during a race. When the race is over, I saw "New Pack" showing at the top. It may be worth checking if introduction of a new pack prevents key entry for a certain period of time.

twin badger
#

Unfortunately this type of loss of control (system not accepting key entry) has been reported several times

wicked hollow
#

Stil no chat, is it still for others. What a mess.

#

I guess I should have said in game chat Is not working. Just wondering if others are still having the same problem.

twin badger
#

Yes, the club chat is still not working.

wicked hollow
#

Thanks

light vigil
#

I lost my game data. I played ashphalt 9 more than 2/3 years ago. Now i logged in and linked with xbox.And see i have no cars and nothing. I changed my laptop. But i linked my account with facebook and xbox. How can i retrieve my all cars and game coin and what i had?

lost delta
#

bots in the game are very very stupid...

flat totem
#

I also had the bug for a few minutes 😤

short flax
#

hello

#

who wana play

graceful siren
#

same, all messages disappeared

flat totem
#

Mine just reappeared, as if by magic after restarting the game. I was missing 1 hour of messages

upper nexus
#

so look when i open the game and start a race the cars dont apear the background gliches a lil sometimes and it looks so weird idk how i can fix that i desinstalled the game and installed it again but nothing happens it still glichy

stuck quarry
#

Car randomly cuts left head on into wall in mp. Game lags more too.

ocean jacinth