🤖・android-issues

[daring sinew]

Eeeem... What? I guess I don't really understand myself now? You asked when the mobile I had issued was?

[spring blaze]

I've checked it on Google, are you sure the phone is on the latest update? It should be able to download a9 just fine

My phone is slightly older and has the same-ish specifications as yours, such as 3gb ram

[daring sinew]

Yes i have latest update on Phone

[spring blaze]

Did you buy this phone recently?

[daring sinew]

No, I have it about 2 years old

[spring blaze]

You planning on getting another soon?

[daring sinew]

No

[spring blaze]

Well you can't really download this game i guess. My recommendation would be to try to download on taptap

[daring sinew]

Taptap? What is it?

[remote hazel]

**im playing on a Xiaomi Poxo X3 pro, the game performance has been worse than before **

[daring sinew]

But there's is current version 2.9.4a

And If I know, the latest version is 3.5.2, right?

[spring blaze]

A store where you get apps

[daring sinew]

Ok

[raven jacinth]

Is taptap banned in India

[fossil edge]

i have 1575 points in mp1, im in platinum league and cars of legend league appears......fix this app GL dont understand?

[raven jacinth]

That's tough bro

[spring blaze]

Not much reason to be banned

[raven jacinth]

I don't know, It's not available to download here

[fickle matrix]

İd:aef86b
Device:xiaomi poco x3
Country Turkey
Android
Since new update
Note:around 3/5 race start with uncontrol car. İ cant play mp all.

[fresh lion]

game running worse after the season started

[clear shoal]

Lol, give me my money back GAMELOFT I don't want your dumb season pass🤬

It's been 2 days and no response from customer service...

[rain falcon]

Have u bought this season LP? Or bundle pass?

[fickle matrix]

Try google play or which one use for app. Cumtomer care cant be cancel your pass

[ripe scroll]

Game is t.r.a.s.h.unresponsive, cannot ko with 360 or shockwave,phisycs are so wrong, invisible players everywhere etc. Buy lp all! Gl is worth it.

[fresh lion]

skill issue

[heavy galleon]

is this just me? why is my name not being used

[clear shoal]

Just lp

[clear shoal]

I spoke to customer service and they told me that it is not possible (within the game)

[fickle matrix]

You can do on the google play@clear shoal

[spring blaze]

I would say age restrictions but you wouldn't have access to mp so idk

[clear shoal]

Thanks so much, I already started the process through Google

[heavy galleon]

i used to be able.to change name before the breed rivals season

[torn tundra]

I did that last season and it didn't pass so I had to stick with the pass so it's not a for sure but hope it does go well for you

[rain falcon]

Is it possible to refund like that?

[deep sable]

Where is 60 fps🤔

Yesterday was there today nope🤔

[fickle matrix]

Yeah. Ofc

[bleak mortar]

Same here, no more 60 fps at Asus ROG ii

[trim cliff]

alot of people encounter issues regarding 60 fps missing from theyr devices

[ripe scroll]

What happend with 60fps on poco x3 pro?gameloft?

[jade creek]

I'm one of them

[vital radish]

Users that are having issues with the 60fps option, could you please give me your player IDs?

and tell me what devices you are using

[trim cliff]

Marco is using xiaomi poco x 3 pro

[vital radish]

@jade creek @bleak mortar @deep sable

[vital radish]

is that your screenshot or is it from someone else?

[hollow osprey]

Also 60fps gone on Realmi GT... What is the purpose of having tge snapdragon 888 if A9 recognize it as not suporting..

Aparently only your game does that after the last update

[trim cliff]

thats my screenshot i use poco f2 pro. and supports 60 fps

[vital radish]

ok, please send me your player ID, you can send it in DMs if you dont want to share it here

[deep sable]

@vital radish poco x3 pro

[vital radish]

player ID? 🙂

[bleak mortar]

@vital radish it's my own, you can ROG logo at left bottom corner

0dc64

[deep sable]

@vital radish my teamate has it too same issue

[jade creek]

my screen

[deep sable]

@vital radish id : 7a580
Phone: poco x3 pro

[jade creek]

the problem is in the A9 apps from Play Story

[deep sable]

Yeah

[jade creek]

Story Samsung

[deep sable]

Now 2 another teamates has it too they have one plus 8
Another ones one plus 9r no 60fps

[jade creek]

Play Story

[void lynx]

@vital radish
eeea7f
Device Samsung S21 Ultra

Till last update I was having FPS in video settings

[vital radish]

i will report this to the team and come back when i have info about it

[jade creek]

thanks

[sage thorn]

please, retire the support of the game for the Huawei Google Nexus 6P. it runs so poorly its comparable to a slideshow. it even takes 20s (literally) to access the garage. in game, it runs below 15FPS, just shy of 10.

[raven jacinth]

Try increasing the graphic settings

[earnest folio]

In message under 'for me' where a notice for something to collect is, the link takes you to the wrong place. And also when you select the link but don't click the prize, the box of the message is now ✔️ checked (So you want to collect it later, say) it is this way with check box, and showing all messages have been reviewed, but it resets shortly and tells you to go collect it again, and again, and again. It needs to stay checked ✔️ and not reset

[sage thorn]

that is the most counterintuitive thing i have seen today, im sorry. increasing the graphics would do nothing more but make it even slower. im already running 8FPS on the lowest settings possible.

[snow monolith]

Id : 5972
Device : poco x3pro

[high halo]

I had 60fps option yesterday now it's gone. My device OnePlus 10R. ID 6906418

[lucid gorge]

Why no 60fps 😓

Asus Zenfone 5z device

[vital radish]

60 fps option keep disappearing in Oneplus7T

[fossil edge]

someone in my club had the same problem, and he fix it cleaning cache and data

[vital radish]

@sturdy grail 60fps issue please rectify ,its breaking the game experience

[vital radish]

Yes its temporary ..after restarting again 60fps disappears...its like every time you open game u need to clear cookies and data ..feels irritating

[mossy sphinx]

decals overlaps on scv12

[shut oasis]

Device Samsung galaxy S20 ultra
Player ID 0e4c237
Issue: slipstream on ghost disappears when close to ghost. It's not due to break drifting either. Plus theres a sync issue with the ghost, it's very frustrating especially knowing your servers are yet again malfunctioning.

[jade creek]

for those who have the problem of disappearing the 60fps from the game's configuration, erase the data that comes back

[sick heron]

yes it worked, thanks man

[jade creek]

GG

[torn tundra]

Give us better MP rewards packs are just red tokens at least for most of us players

[snow monolith]

For the first time it work, when out game then you open again, the option disappear again

[young kernel]

My 60 frame a second as gone as well I'm the s20 ultra

[orchid tusk]

Could players affected with the 60fps recheck? First you can simply restart the game, but if it's still not working please delete all game data first (making sure first that your account is synced with Google or SNS so you can retrieve it automatically upon reinstallation)

@young kernel @snow monolith @vital radish @lucid gorge @high halo @trim cliff @hollow osprey @ripe scroll @bleak mortar @deep sable

[young kernel]

@orchid tusk its on now

[ripe scroll]

I think that is gone only from the screen. Gameplay seems to be the same . I dont notice any difference

[hollow osprey]

The clear data works one time after clear data, if you close game one more time and reopen again it dissapears, @orchid tusk

[ripe scroll]

I cleared data and first time i started the game i got the option back.but after i exit and enter again the option dissapear again.

[hollow osprey]

But i agree with Marco. The button may not be there but the 60fps feature looks enabled by default

[deep sable]

@orchid tusk

On perf mode is back

[hollow osprey]

Also, some of my friends with Samsungs, which got the same phones even tho some of them have the game installed from G Play and some from Galaxy store said the for the game from GPlay is not showing the button but it shows on the one from Galaxy Store, @orchid tusk

It seems to be an issue with the visual only for the G Play apks of A9

Hope it helps you.

[snow monolith]

Option disappear when restart game but when change to another acc, the game back to 30 fps again, so every i switch acc i must delete the data of game to bring back th 60 fps gameplay

[deep sable]

On performans mode it shows 60 fps i tried reopen game 3x is there now but on default shows nothing

[orchid tusk]

Just to be clear, please re-try after my message was posted, that is when the fix was implemented

[void lynx]

@orchid tusk
Same problem my friend

[orchid tusk]

Please share player id and device model, thanks

[void lynx]

eeea7f
Device Samsung S21 Ultra

In Galaxy Store is showing the FPS
And in Google Play nothing....
Juat checked again

[orchid tusk]

you mean when you open the game through the Galaxy Store?

[void lynx]

@orchid tusk
I don't know if you done something but seems that now is working

[vital radish]

@orchid tusk why is the team still not aware of cairo and other maps fps drops

We literally had an entire thread for it and even after 4 months the issue still persists, even after having a decent device.

[void lynx]

@hollow osprey @ripe scroll
Is it working for you guys now ?

Now is showing back my FPS without deleting any data

[ripe scroll]

@void lynx working for me also

[vital radish]

@vital radish please 🙏

please let us know if any of you are still experiencing the 60fps issue still 🙂

[vital radish]

will check on it

Thanks a lot

[keen sail]

same here

[tight fable]

I have still not gotten the 60 fps option back

[marble cedar]

!NV!NC!BLE MK 13#8192 has been warned

Reason: Bad word usage

[modern helm]

They Need to Upgrade that 60fps S HIT to 90fps

[vital radish]

@orchid tusk I did that... But after a break... Upon re-entry into the game... It's gone again

[tacit basin]

Add 60fps to new devices Bugloft!

[vital radish]

I'm using Xiaomi Redmi Note 11s, and i can't see 60fps option

[vast onyx]

Please fix this. ..

I can't play he event with it

Happened after I played the event and inet crashed

Even after deleting the cash it's still like that

@orchid tusk Can it be fixed fast because the event ends otherwise

😭.

[orchid tusk]

before the crash you could play normally?

[vast onyx]

Yep

Then my inet crashed, trough that the game restarted itself and that happened

And I was tawp 5 , I want to improve

Any solution?

[sinful tulip]

Same happened to me, after first play

[vast onyx]

rip

[sinful tulip]

Was wenn wir die Sprache einfach änder? Vllt liegts daran

[vast onyx]

Glaub nicht

Wenn selbst Cache leeren nix bringt, glaub ich nicht dass das was bringt, man kanns aber mal probieren

[sinful tulip]

Habs auf english umgestellt. Fehler behoben. Es ist ein problem mit der Übersetzung und der Textdarstellung

[vast onyx]

Yes, it worked!

[sinful tulip]

@orchid tusk switching the language to english fixed the problem temporarly for me. I think the problem is that the text in german language gets stretched too big over the screen.

[orchid tusk]

yes, the team is taking a look

thanks for reporting!

[vast onyx]

Thank you @sinful tulip ||now I can grind it again||

[sinful tulip]

No problem👍

[fossil edge]

what does happend with the physics of the game? everything is getting worse and more unstable

[tardy axle]

I cant log into the game after 10 pm

[vital radish]

60fps problem seems resolved
Thx👍🏻 @orchid tusk

[oblique mauve]

no 60fps option
im useing honor X9 5g
8gb ram
ID: d822ced

[tardy axle]

Cant log into the game

[full kettle]

60FPS still not available.
LG G8X.
ID: 183e4a1.

[lucid gorge]

@full kettle clear cache and data once
It will work
@oblique mauve@vital radish

@orchid tusk thanks
Its working now 👍

[oblique mauve]

still😔

[lucid gorge]

😓

[fresh lion]

crisp 10 fps gaming

[oblique mauve]

never mind😂
Its already 60fps even the button still disappear
But hope my phone get the full graphics stuff

[vital radish]

The 60fps is your phone's screen refresh rate not fps of the game.
It will remain constant 60 no matter what. Even if the game runs on 10fps.

@orchid tusk top 1 Android mp1

[fresh lion]

What's 4-1

[rain falcon]

@orchid tusk Text overlap issue.

[vital radish]

Hum

[halcyon ledge]

@vital radish, sorry for the ping. I still have this issue over and over even after restarting my android device, the game as well, it's still nothing, it didn't fix anything. Any solutions to resolve this? You too as well @vital radish

I tried over and over to resolve this but there was nothing I could do to fix this still!

This is it, this is the evidence as a Proof the fact that I have network syncing issue on my android to prove my claim, Sonia or @round kite

[vital radish]

i'm trying to track the issue where players get stuck at the loading screen/crashing after loading. Those of you that might be encountering this, could you send me your player IDs and your device model?

[halcyon ledge]

Yeah, please wait here. Anyways thanks for responding. My game is still loading since the network issue I had is literally unplayable now that means it will took a lot of time to do so even restarting the phone, the game and everything such as clearing cache and forced restart, it did nothing to fix it sadly

[halcyon ledge]

Here Sonia

This is my player ID and my phone device btw it's Oppo Reno, the Android I'm currently using to play A9 with all of sudden network syncing over and over. Asphalt 9 for me on device i'm using is literally Unplayable right now due to this issue i'm facing

[halcyon ledge]

Also, keep the ping on when u respond to me btw to update regarding the network not syncing issue for me

[golden bough]

60 fps button disappeared in Gfx settings. wth, please fix it. Xiaomi 12

[vital radish]

have you tried clearing the game data? after making sure your account is linked via socials, ofc

[golden bough]

Hello Sonia , my fb account was not linked just the gplay.. linked with fb then 60fps mode appeared again. Is this working as designed ? Do we need fb linked to play in 60fps? Thanks!

[halcyon ledge]

Sonia, it's still not fixed for me even. I launched the game minutes ago and it went well but the issue then again still appears for me, still not going away. Also where's the response???

[vital radish]

hey, i wasn't aware that was a possible workaround, but if it worked for you that's great. Thanks for letting me know!

[halcyon ledge]

I'm currently restarting the phone right now. What took so long for the response since I wasn't able to play for few hours in a row???

[vital radish]

hi, best bet would be to contact Customer Care, as this could be an issue related to your internet connection and not a specific bug. They can better check that and see if its a reocurring issue

[halcyon ledge]

So, CC is the only option now?

[vital radish]

yes, that would be the best option, also if you contact them through the in-game option they can check your device details which makes the process easier and faster

[halcyon ledge]

Yeah, I will try to open A9 game then through settings to find CC is gonna take a bit of time due to this issue that isn't going away still

[vital radish]

which troubleshooting methods have you tried so far?

[halcyon ledge]

I tried it with clearing cache after one user suggested it to resolve the problem in which he managed it successfully unlike me. I did follow his advice by clearing cache but still nothing worked. I also didn't uninstall the game at that time when this issue still persisted

[vital radish]

Those are all the troubleshooting options I have for the connection issue. So contacting CC would be the next option. They can check if this is a reocurring issue with other users or tell you if it is because of a faulty internet connection

[vital radish]

@orchid tusk Is there an invisible obstacle? I crashed for no reason.
Streets of San Francisco Variant.

[frank drum]

There is a typing mistake and i think it will cause confusion

[tardy axle]

Cant log into the game for hours now

[marble cedar]

PardiFKZ0#7532 has been warned

Reason: Bad word usage

[fresh lion]

Game runs poorly in mp1 meanwhile mp2 and everything else runs perfectly fine

[vital radish]

Crisp 5fps gaming

[fresh lion]

Lol

[jolly panther]

Is it possible to get an old account back after accidentally merging it with a new account? 😥

[oblique mauve]

contact customer care

[wicked quarry]

I get the dreaded Not Syncing message and the game restarts after a few seconds. My internet connection is 4G. I cleared the cache and cleared the data, any idea what's going on? Did GL servers stop working properly?

[ocean kite]

same issue...syncing issue and the automatically restarts itself, sometimes the special event n mp Disappears, and it takes longer for the game to load. device name : poco

[vital radish]

My device is realme narzo 20 pro
Player I'd 9326b78

[vital radish]

This issue is facing many players

[fallow depot]

Game not loading and if it does then this

[brisk wave]

Bd6c67c

Here is the issue
I sped it up so i can fit in here

[trim flax]

@vital radish

Here is my ID I'm in Sumsung galaxy A30s, pls fix this asap

And please answer if something new happens or if it's fixed thank u

[torpid ether]

Why Network issue is again day by day ?

[oblique mauve]

Pls mention the country and player ID with the connection issue
cuz some still play normally

[fresh lion]

also address

[shut oasis]

Player ID: 0e4c237
Country: England
Device: Samsung galaxy s20 ultra 5g
Issue: server connectivity issues, my cnx and provider are stable and fast. This seems to be sync issues with A9 servers.
Is ut possible to get a time for resolution @orchid tusk

[fossil oyster]

Facing sync issue since last 6-7 hours. India.

[torpid ether]

@oblique mauve India

[noble hearth]

Same bro. Airtel?

[fossil oyster]

Airtel Broadband, Mobile Network Jio & Vodafone All ....

[brisk wave]

I am in samsung m11 please fix this

[wicked quarry]

Hours later, still not working. Please fix your servers. My internet connection is good (the same as before this obnoxious Not Syncing error). The game is unplayable and I'm missing events. 😬

[trim flax]

@vital radish please give us a response we will miss so many events if it's not fixed

[wicked quarry]

I even reinstalled the game. I moved to a different location. Same Not Syncing issue. The problem is definitely on GL' side. Something happened to their servers/connections.

[trim flax]

Well there goes S cup,vlf exclusive,starway grind xuz tickets are full

[wicked quarry]

So many events to play and we can't because of a silly error. 🙄

[trim flax]

I hope they give us a reward for this jk
Or am I? 👀

[neon pine]

Pls fix this issue

[rain falcon]

For Indian players (specifically Airtel users, may work for other providers as well):
[Regarding the issue 1-3-5-2 and issue 1-3-5-10]
This to me seems more likely an ISP issue than game issue (however I'm not an expert and not 100% sure).
There has been some issues with the game not loading up and showing these errors since late afternoon (or evening for some)..
Don't worry, a quick workaround that has worked for me is as follows:
Load up the game until it shows the error screen. Then, turn off your mobile data by switching to Airplane mode and wait for 10 seconds, then switch back to data. The game will load (however, it is important to note that the game will take atleast TWICE the amount of time it usually takes to load). If the game shows the error again, close the game, repeat the above step again and restart the game again. The game will load, but will take some time so be patient.
Hopefully, this will be resolved by tomorrow (most likely, I can't guarantee tho). Thanks 👍

[rain falcon]

Try the above mentioned step if the issue still persists.

[trim flax]

It does load but no events are in and it reloads again then it's good but no events still I can only play career and ls works too, all events and mp are unavailable

It had to be a Friday the most important Time for grinding events

[rain falcon]

U have to close the game and repeat the steps above.
Worked for me, hence I posted it here.

[trim flax]

Even with wifi?
I don't have data

[rain falcon]

I'm on mobile data

Then maybe try restarting your router

[trim flax]

I will try ig
Those steps

[trim flax]

What the hell it WORKED

[rain falcon]

It did? Great!
Have fun grinding!

[trim flax]

But I have to do it everytime i get to the game tho thx tho

[rustic narwhal]

Idk my I'd but I'm from india and i have same issue

[rain falcon]

Try the steps mentioned above, hopefully it will work

[rustic narwhal]

Nah I'm fine for waiting

I already did all my today's task. Hope they will fix soon. I don't wanna wait twice the amount of time i actually play at once. Totally ruined my game mood and experience.

@rain falcon btw i don't have that complete code issue either. My game loads then crashes lol

It only started again after i switched to performance mode so ig problem lies there

[rain falcon]

Hmm.. maybe..

We'll see if this gets fixed tomorrow

[rustic narwhal]

Game was working perfectly fine in default mode but that's heavy for my mobile

Thanks for the temporary fix tho. 😄

[finite goblet]

The game lags and freezes in the middle section of Buenos Aires (Credits Heist), so I can't even beat 5* time. Never had issues like that on this track. Please fix this.

[spring bramble]

my ghost disappeared in looper prix

[fresh lion]

It abandoned you

[high halo]

@glossy vigil @vital radish I'm getting only 1 player in the lobby for the last 10 races in MP1 on android. Player ID 6906418 device Oneplus 10R.

[keen sail]

why getting red connection

[fresh lion]

Forget that
fix this instead

[ocean kite]

can't log in,..gonna effect me with car hunt and grand pri 😒😒 been 2 days now

[fossil edge]

I reset my loop in the prix but the fist new loop was the older at the first time

Check please this video of my partner, you can see the time is better (green time) but at the end the time was not really good and he didnt beat the ghost

[maiden cove]

J50 and h2 speed is different, Right

[mint fern]

🙂

where is my 60 fps lol

[void seal]

@rustic narwhal hi

[cedar trench]

Where's the Starway event of onyx ?? @orchid tusk

[fresh lion]

no starway for you

[rain falcon]

What star is ur Onyx at?

[molten eagle]

Me too

[cedar trench]

5 ⭐

[rain falcon]

So u can't see the event.
Starway gives u car at 5*, u already have it at 5* so no starway for u.

[cedar trench]

I had 4 ⭐ i finished the event 2 days before and it went away

[rain falcon]

Yes cuz after 5* it goes away.

[cedar trench]

Thanku for the info

[rigid pagoda]

What have you done

[rustic jewel]

Bugloft, old garage display

[molten eagle]

My ghost’s slipstream disappeared in the grand prix

[vital radish]

🤣

[spring bramble]

ghost disappeared AGAIN

[fresh lion]

ghostless

[orchid tusk]

@spring bramble does this happen in every race? have you noticed any triggers?

[molten eagle]

Uh this happens after the first few races

[molten eagle]

No I think

It just suddenly disappeared

[vital radish]

Can't log in my gameplay. Says server error.

[silent cove]

@orchid tusk got a bug in a Looper Prix... I have a green gap before finish and still ended up with worse result, any help? Already reported to CC, but time is running 🙄

I am stuck basically, can't improve anything...

[vital radish]

Here is the evidence. My internet's strong. But cannot play it. It got connection error I believe

[fossil edge]

i sent the same problem, nobody answer

[silent cove]

somehow it fixed itself, but it is coming back after a few runs, so there is definitely something wrong

[fossil edge]

#🤖・android-issues message

look at this

[silent cove]

yep, thats the problem

[spring bramble]

not every race but it has happened twice

[orchid tusk]

but do you see the ghost?

or it's just that you can't activate the slipstream?

please note that the slipstream in this event is shorter than usual

[silent cove]

if you are in front of ghost you can not see it... but yet ended up with worse (red) time... obviously this has to be bug

check this screen carefully... ghost behind me, gap 0.6s in green and yet time 1.14.029 is already worse then previous best 1.13.642... how can u be in front of ghost, thus making better lap and have worse time? I finished with 0.8s worse time. There is something wrong with calculation.

I have managed to break it with a lot better time and next ghost was fine as suppose to be. It appers that only some ghost laps are bugged, not all. Dont know what is the trigger. Anyway, got feedback from CC that it was forwarded to technical department.

[orchid tusk]

could you share your player ID and an approximate timestamp of the last time this happened?

[silent cove]

ID - 96b81ca ... this screenshot above is from recording which I have saved after multiple tries before, recorded on 14th June, 18:15 CET ... not really sure if that was last time, but after I break it later, it was okay or looked to be okay

[somber hinge]

Network syncing issues are back in Multiplayer. I have not been able to race in Multiplayer since last night.

[shut oasis]

Issues, gameloft defrauding legend pass owners with unrealistic targets, in expectations of ability to complete missions without spending money. There was no prior warning for this and no prior warning for the short season and no discount on lp purchases

[solar hazel]

I don't know if it's an issue exactly, but I got 1m28s∅ on the Credits Heist thingy, but the 1m28s 5-star goal didn't count. Did it with the P1 @ 5 stars

[gentle lintel]

@solar hazel your time must be less than 1.28 = 1.27 to reach 5 stars milestone

[solar hazel]

bruh

[vital radish]

Lol

[worn harbor]

New club season already??

[marble cedar]

Barbapapa#8729 has been warned

Reason: Bad word usage

[lapis geyser]

So is this season 21 days really, or 14 ?

[novel trellis]

How is it possible please fix it
Platform : Android
Reason without complete date to end the club season

[worn harbor]

Survey rewards for British season not received.

[young kernel]

Can not get on game

@orchid tusk can not get on game

[fresh lion]

games lagging in mp1

[young kernel]

Game laggy all over the game

[shut oasis]

Game crashing , my wifi is good as is my cnx.
This game is like thinking your going on a date with an extremely attractive woman, when you turn up to meet you are greeted by Medusa's offspring

[brittle cloud]

The club milestones have been reset a week early also your paywalls are making ds3 and 4 look generous can't help but think if your plan is this moving forward you may as well delete the game.

[fresh lion]

ig

[glossy vigil]

hey! please send your id

[young kernel]

@glossy vigil its on now but can you check 32bd9b

[novel trellis]

How can i complete this mission

[young kernel]

@novel trellis thay want you to spend money and tokens

[novel trellis]

I was spend lot of tokens but i can't get the key

[upbeat gale]

I’m ahead of the ghost…. And when i am then at finish line I get slower time even though I'm in front of ghost??

<@&729692565636382781>

[halcyon cloud]

losing wifi after watching an ad for ticket (while ticket giving process is processing) will not give you ticket

[rain falcon]

When the race starts, the ghost is actually ahead of you, however, the time of the ghost shown is actually the time of your lap u did earlier. It all seems confusing but the ghost actually starts ahead so that's the reason of difference in time and position of ghost.

[upbeat gale]

@rain falcon no but I beat the ghod and I'm well ahead but it says the ghost still beat me even though I'm ahead of it by 2 or 3 secs

@rain falcon I had to reset ghost then it worked fine but that was just a wast of tokens and a lot of time ygm

[rain falcon]

I get ur point.
But I can't say anything without any video. Hope you understand..

[naive island]

Can you get coins or parts back from a car you put them into already?

[tired obsidian]

this video explains for itself

[neon olive]

xiaomi device?

[vital radish]

Buy lots and lots of tokens from Gameloft and star up all cars... + Expensive Deals are available on shops which will give extra bps required to star up the cars. And then you can easily compete those conditions. :)

[mint viper]

I lag on phone too, even though i have xiaomi poco m4 pro, any fixes? (Dont say buy iphone or something not chinese im asking seriously)

[small tree]

Pls I put in the wrong age on asphalt 9

And now I can't connect to my Google play account.
Pls what should I do. Or is there an alternative way to be able to connect my account?

[noble imp]

It happens to me a lot
And even more on multiplayer

[tired obsidian]

no

[neon olive]

that happens a lot on my poco

[tired obsidian]

quite funny how this didnt happen before

[neon olive]

try restricting background apps from developer settings

[neon olive]

delete the game and download it again

[tired obsidian]

not gonna help

[neon olive]

it worked for me

[tired obsidian]

no this phone is absolute potato for a9 nothing is gonna work

actually lemme try

[neon olive]

what phone is it

[tired obsidian]

samsung a32

[neon olive]

and you have max graphics?

[tired obsidian]

no what I have it on performance

[neon olive]

the game is locked to 30 fps and the lowest of lowest graphics on my phone

[tired obsidian]

default on that video though but it still lags the same on performance

[neon olive]

i wish gameloft would optimize their game for adreno 610

yeah anyway try restricting background apps

[tired obsidian]

wheres that setting again

[fossil edge]

Same issue Charlie

User id #b1352d2

[bold flicker]

@orchid tusk Same issue with me too in every race i beat my ghost and time is not updating it could cost me key if didn't resolve in time

User id b1352d2

@fossil edge thanks bro for sharing my video and report

[fossil edge]

Your welcome bro

[neon olive]

graphics are way too bad on adreno 610. the gpu can handle way more.

i tweaked some stuff and managed to get the game running at max graphics, 30 fps with no drops at 75% native resolution INSIDE A VM.
(by default the game runs at a very unstable 30 fps, lowest graphics and about 60% resolution.)
i had no thermal, battery or crashing issues. i'll send 2 videos here, one is without any game tinkering and one with modifications

framerate monitor at the top is incorrect, game is actually locked to 30 and i can make it hit 40s

[fossil edge]

Only 1 milestone to unblock stage 6....i can't improve

[slim knoll]

A lot of frame drops around this area of US Midwest (around the bit with the big jump) in both directions, this only occurs with graphics settings with motion blur enabled, so performance mode is unaffected. I've had this issue for a while now, better late than never to have a fix for it

Device: realme 6
ID: 4bf00e1

[lucid gorge]

Its happening a lot Today

Not able to play the game because of this

[vital radish]

Why do I get this when I want to race in mp1 ? ( Tried with wifi and mobile data )

[vital radish]

Same issue, same problem. My game is not loading In past 10 days ago.

[sweet spoke]

Same with Mp 1 and Mp 2 and after race finishes it sync for 30; 40 secs then only give results

Issue Android
Location Kazakhstan.

[lucid gorge]

In Hunt , many races get stuck in the tunnel. Solve the problem

[lucid gorge]

Just before finish line and after finish line

[lucid gorge]

Same thing happens after watching ads too

[novel trellis]

Sorry, i can't purchase at this season because i know not possible mission complete so i never purchase i am play with free pass only

[azure viper]

I can't log into the game at all, and my internet is 100% normal

[pseudo rock]

Não morre tão cedo seu viado, acabei de falar mal de vc aqui no servidor da UA

[nimble hawk]

Why are the adds in A9 (downlowded from galaxy store take so long to X out but the A9 from play store no probs?

[vital radish]

@orchid tusk , sorry to bother, but did the team applied fix to Cairo lag issue? I opened the game, used to play on highest graphics, the game automatically lowered the graphics the settings, I felt weird and wanted to recheck for Cairo and other maps frame drops and Boom! It was gone and game runs buttery smooth, and I rechanged my graphics to max again and it still ran without the slightest stutter.
I want to give a big thanks to the team if they applied a fix to this
Heartly appreciated ❤

[orchid tusk]

the team is always trying to improve these issues that we share with them

including the one you're referring to

I'm glad it has improved

[vital radish]

Thanks again, I can finally enjoy the game to it's fullest <3

[sinful tulip]

I dont recieve ads in my game anymore. I cant refuell anymore

[slate lodge]

I'm having a similar problem

[vital radish]

you're not receiving any ads at all?

[slate lodge]

Yea, nothing at all

[vital radish]

This may be an area specific issue

I recommend contacting CC regarding this

[sinful tulip]

Yeah same with me

[vital radish]

@sinful tulip @slate lodge can you give me your player IDs just in case this issue needs to be tracked?

you can send them in DMs if you dont want to share them publicly

[sinful tulip]

Sure

[noble helm]

1st user

[patent relic]

@glossy vigil I'm not getting a single add plus I can't watch any adds to refuel cars or tickets whatsoever
"it just shows no adds available"
Plus there's a graphics issue which I'm facing
Idk how but my default graphics quality reduced on it's own it's not like before
So when I set my game to high quality that looks exactly like that graphics quality I had in default previously
Plz help idk what's wrong with my game

[glossy vigil]

what's your ID?

[patent relic]

Just give me a min

[fossil edge]

all the season the same problem.......please

[slate isle]

Same here, no ads

[upper sand]

I am not getting ads for ads pack ticket and fuel refill

[oblique veldt]

Thanks to GL, they finally optimized game
It still doesn't lag

[noble helm]

If someone doesn't make a record, I don't see the ID.

Before the patch(NEW BREED RIVALS season), I saw the ID when I did it.

Required to find team members who have not performed.

[spring bramble]

you‘ll see the ID after your teammate make a time

[noble helm]

Before the patch, I could see it before anyone recorded it.

[fossil edge]

i cant see the nick of my teammate

[brittle willow]

In game chat is disappearing again ...

It's pretty crucial for clash as some of the players don't use discord or such. .. please fix

[keen sail]

same here, i can't see name and time of my teammates

@orchid tusk

[vital radish]

Aaaaa

[shut oasis]

Lol, clash = crash 😂, about as much optimisation as skinned potato 🥔.

Seriously though @orchid tusk the amount of game lag is erupting everywhere. I've checked everything my side this is server issues .

[fossil edge]

Is this a bug? The points are differents

[vivid blaze]

Club chat disappearing periodically and some teammates names are not showing in the clash, in some cases can't tell who played the street / occupied the street.

Fixes will be appreciated @orchid tusk

[rain falcon]

Yeah @orchid tusk this is an issue which still is prevailing and needs to be resolved. Club chats just disappear and it's completely blank.

[oblique veldt]

Optimize game, this is all I need

[brittle willow]

Please we need club chat as some players don't use discord .

[glossy vigil]

@fossil edge @spring bramble please share your ids with me

[young kernel]

@glossy vigil hi can you help I got a refund from Google play and thay sed yes and the you take the tokens and credits that ware in it and a message say you gave me a refund but iv got nothing from you how long does it take

I got the rong pack

[glossy vigil]

Hi Jason! you'll have to send a ticket to customer care

[young kernel]

Ok

[tardy lynx]

I have problem with a add isuue when i cilck exit option the screen goes white it's Foodpanda company add

[vital radish]

Id: 9900855
Device: Redmi note 11
Issue: network syncing

[fossil edge]

I sent you a message, thanks

[lapis gazelle]

Server down(?)

[young kernel]

No

[fading tiger]

@glossy vigil i didn't get the corvette stingray as a gift

[torn tundra]

Credits rush yet there's packs 🤔

[glossy vigil]

Perhaps you ddin’t participate in the event

[fading tiger]

But i participate in it

[ocean orchid]

Why is there 150 conditions for countach packs? It wasn't there yesterday. Bugged.

[vital radish]

Idk what's happening with my phone, knowing that I'm connected actually, I can't play in mp but I can do events

It's doing this since 2 mp seasons

"No connection to the game server"

I can grind points with another device, but not this one

[spring bramble]

ID: 6de1e2
thanks！

[torpid ether]

In Early morning why ?

[wild sandal]

Quick Solution to game opening and closing....! @warm goblet @glossy vigil

[vital radish]

Game not opening

[compact zinc]

Sync issue with anyone?

[vital radish]

@vital radish @glossy vigil plzz fix this
It's happening since the morning the apps keeps restarting again and again my internet is working fine

[young kernel]

Every day for me 4 5 times

[compact zinc]

Now working fine.

[vital radish]

Well am not able to play anything any solution ?

@glossy vigil hey 👋

[north jacinth]

I can't log into the game waiting for 5mins

[vital radish]

Same issue here bro

[north jacinth]

Sad

[vital radish]

Mine is 40

[north jacinth]

Noice

[vital radish]

Not nice game is not even opening

[vagrant obsidian]

I'm getting the same issue

[fading tiger]

Same happens with me

[strong pecan]

Game synchronising again and again 😢

We want Reventon key as compensation gift 😂😂

[neon olive]

add more broad graphics settings on android

resolution, particles, lighting, dof, motion blur, textures, reflections and lens effects

[sweet lintel]

My sound is not workin.
used to work on my other phone

I have now have the redmagic 7 pro

[vital radish]

Reinstall it

[sweet lintel]

Alr

[torn tundra]

Idk if it's an issues again but it seems some chats disappear after a while anyone else facing similar situation?

[sweet lintel]

Nope

[vital radish]

Please fix this server problem, i have perfectly good internet and it still shows up and then goes away after restarting, and MP is a mess with I'm lagging and other players lagging.

[green canyon]

Same🥲

I've been trying since evening, even tried reinstalling the game from scratch but no 🥲

[wild hawk]

This is happening with me since morning. I can't login in whole day for the first time.

[north jacinth]

I changed the Airtel wi fi , and now it's fine

[sweet lintel]

I have redownloaded the game but it has not fixed the sound

[tardy lynx]

Please disable add it creates a lot of problem

[young kernel]

No keep add for times 3 credits

[fresh lion]

also credits heist

[brazen jasper]

Well... Good News for me! I'm no longer having a Lag Issue in U.S Midwest as Barrel Roll 2 to 4 times in the edge of train track. I think the reason why I lag is because of cleaning Junk's Files in CleanIt?

[rigid pagoda]

I can't stand this lag when your team fix it?

[vast mauve]

Just as was happening during the last clash, game chat history completely disappears when I restart the game. Although we also use discord, this is not helpful at all during the clash, when we need to communicate with our clubmates more than ever!

[mellow dune]

The game simply freeze while playin it... In 10 minutes i opened the game 6 times.

[remote sigil]

same all my lag dissapeaed

[mellow dune]

Take a look.

[orchid tusk]

Hello, please get in touch with #👨💻-customer-care so they can request specific details and troubleshooting

[glossy vigil]

Hey! Please share the id, platform and country so we can check it.

[vital radish]

It's fixed now claud 😍🤩

[glossy vigil]

nice! 🙂

[oblique veldt]

@glossy vigil can you guys add more setting for graphics? It's a best way to fix lags

[oblique veldt]

Like Windows graphics settings

[steep yarrow]

This happens every time I try to find a multiplayer match

[fossil edge]

all the time the bps of Akylone is with tokens, never with credits, can you fix this please?

[torn tundra]

@glossy vigil I've tried to vote on the new store layout but it won't let me when I add vote ??

I've sent a Dm to you

[gray lance]

In my lobby people's round 2 score got cleared out, is it normal

[granite cypress]

Mpl lag issue

[fossil edge]

Akylone again with tokens,never with credits

[rigid glacier]

Even I have the same device, and facing same issues

[sweet lintel]

My sound dissepeares after a few seconds of me being in the game

[fresh lion]

mp1 lag

[neon hound]

Facing this from last week

[fossil edge]

Again Akylone with tokens, never with credits, more than 7 days without credits, this is a very dissapointed situation

[fresh lion]

mp1 lag

[hybrid plover]

If it happens, its huge luck, i spoted usually 1x per 2-3 months 😦 Akylone is my last car for credits/tokens though

[fossil edge]

The pic of the new event, is bantley?? That car not appears to race

[brazen jasper]

I think the Reason why that BXR Bailey Blade GTI Event is arrive is because it's almost Independent Day in America on July 4th🤔

[fossil edge]

the reason is that GL make a lot of mistakes

[brazen jasper]

I agreed & there's no BP's of BXR Bailey Blade GTI also in this Independent Event🗿

[tawny thunder]

@glossy vigil

Problem - My game visual quality switching automatically.
I set Default visual quality many times, But it's works like performance. Even I set High visual quality too, But works like performance.
I already sent you all details but no response 😕.

[keen sail]

what device?

[keen sail]

why downgraded "default" graphics?

[gray river]

This things are so many boring 🪴

[fossil edge]

Where is the Bantley?

[torn tundra]

This packs sadly are only to buy with real money just checked

Will see later with other packs

[abstract aurora]

Can someone help me with this??

[amber needle]

You might reinstall the game

[abstract aurora]

Did that 4 or 5 times

And still doesn't work

[amber needle]

Mmmm prove install the game in other app store

[fresh lion]

mp1 lag

[lunar shard]

So i was third, or second, thing is, i ended up in like third on the third round, out of nowhere today i boot up the game and noticed this, only i had a score in the third round

[vital radish]

Device: Poco X3 Pro

The game crashes when i try to open it, i have uninstalled and reinstalled the game about 5 times already and it doesnt work

Pls help

[abstract aurora]

Same Thing is to me

I tried 6 times the same to reinstall and install the game

[torn tundra]

At least give us Free Gas /unlimited no gas needed to play MP2

[fossil edge]

the worst mp ever

[vital radish]

Idk what's happening

Can someone help ?

[vital radish]

Why does no gameloft mod or smth help us fr?

[fresh lion]

mp1 and credits heist lag

[wary pendant]

Guys my phone won't charge

[north harness]

<@&469459051105878016> @glossy vigil why can't I access anything for the past 8 hours

[stone finch]

Check ur internet, sometimes changing ur dns settings also works

[north harness]

Tag someone

[vital radish]

Imma try

@glossy vigil can you please back read my message with a video on it pls 🙏

[fresh lion]

mp1 lag

[maiden cove]

phone issue / internet issue

[fresh lion]

it was fine until new breed rivals
so idk what ahppened

[spice badger]

I yesterday installed asphalt 9 legends and when I opened it and started playing sometimes the texture disappear and sometimes my screen blacks out and sometimes the screen gets freezed

Please help

@orchid tusk sorry for pinging but pls help

[torn tundra]

🤷‍♂️

[vital radish]

@orchid tusk also sorry for the ping, but can you help me? My game doesnt open, i just uninstalled and reinstalled the game, then i opened it and it crashes right away

[glacial yacht]

Same thing happens even happens to me. Could anyone help with this

[wild sandal]

Me too,, the game is opening, but it closes immediately

[fresh lion]

mp1 lag

[fresh lion]

and credits hesit

[glacial yacht]

Is your issue solved?

[vital radish]

I know u didn't asked me but i still can't enter to A9

[glacial yacht]

No one is even replying from the team

[fresh lion]

ok nvm i forgor battery optimisation on

[wise bison]

The 1:10 in the Buenos Aires credits heist is too hard to beat with the Egoista

[fresh lion]

skill issue

[abstract aurora]

It isn't

[glacial yacht]

@glossy vigil Device: Realme 8, 6gb ram, Helio G95 processor.

[clear shoal]

No 60 fps option?

[glacial yacht]

No, the game doesn't start, after the gameloft logo the game closes

[vital radish]

Its getting common at this point

I also sent an e-mail to gameloft support but no response

[upper summit]

I keep getting a black screen

[glacial yacht]

Is this issue getting common during the recent update?

[vital radish]

Yea, there is some people on groups with the same error

[glacial yacht]

Have u played the game on the same device before the issue?

[vital radish]

Yea

[glacial yacht]

Ok, so definitely issue with the game's recent update and not the device. Thnks, I thought issue is with my device

[vital radish]

It couldn't be the device, i've been playing for five months and no problem till now

[orchid tusk]

@vital radish @glacial yacht @wild sandal @abstract aurora

Could you let us know the following information?

• Player ID
• Device model
• Country

Also, is this generating any type of crash logs on your device?

[vital radish]

Yea, it shows a miui window suggesting me to send a crash report but it zooms out right away

[vital radish]

Player ID : f65724c
Device model : Poco X3 Pro
Country : Colombia

[glacial yacht]

I'm the new player, not yet played the game.
Device : Realme 8 RMX3085
Country : India
The game closes so fast that I can't generate crash log.

[vital radish]

But no crash log on it, only the miui window

[abstract aurora]

Player ID:can't remember but My name was Kulestian
Device:Samsung A52 S
Country:Bosnia and Herzegowina

And it sends me a Crash log to wait for developers to update the game to fix the bug

[glacial yacht]

When I tried to log the errors using Logcat in android Studio I got following errors.

[fresh lion]

hacker!!!!

[glacial yacht]

Hey @orchid tusk , did u get the bug?

[vital radish]

Hopefully we don't have to wait till next big update to play🙏

[glacial yacht]

Any idea when will be the next update?

[vital radish]

Well they haven't released the patch notes yet and the last time i could play the season had only 6 days left, so its either this tuesday or the next one

[bitter cypress]

MP1 is on till next week so....

[glossy vigil]

hey! does it still happen?

[torpid ether]

Session is 36 days long.
And update announced is after 50 days, after the current session wait 15 days more.

[oblique veldt]

@glossy vigil Hello, Can you guys add 60 FPS to all devices? I know so much. But on Redmi Note 9 games goes smooth, now I want 60 fps

[gray river]

Yeah. All players want it 👍

[hard bronze]

I cannot play MP1. Plz fix it.

[vital radish]

Why you increased 7 days

[kind dome]

@orchid tusk Asphalt 9 keeps crashing on my phone, it's a Vivo Y55 & I've cleared the data and cache still crashes, I'm using Android 12 - Funtouch OS.

[vital radish]

Af10 hunt is locked @orchid tusk

@glossy vigil

[cedar trench]

Can't play event

@orchid tusk @glossy vigil

[coarse torrent]

Yeah same problem

[amber jacinth]

My 30 blueprints aren't here.

[fossil edge]

how much does the LP cost?

[fossil edge]

20 days of seasson?

[pliant cedar]

Went well.. 😃

[fathom pecan]

Almost done

[fossil edge]

It is a pity that the GL company does not have a good customer service, if the error is theirs in the configuration of the end time, it should not impact the client, therefore, they should be able to play until the published time and date , it would make its users happy and it doesn't look ridiculous in such inexperienced mistakes that it lives committing. I'd appreciate it if you let the customer service manager know that his efforts are ruining the game.

[north harness]

It's good right now...

[young kernel]

@orchid tusk are we getting legend pass today just some got it already

[amber jacinth]

7,99 $ and the bundless pass 11,99 $

[amber jacinth]

Yes

[fossil edge]

It is more expensive than the normal one, even the one from the countach, if that comes out for 20 days, you would be paying 0.3995 per day compared to the 10 dollars for 60 days, which comes out at a rate of 0.1666. this gives a daily increase of 139%

[north harness]

No season?

[amber jacinth]

yes, it is a scam, but can we do something? At least I think this legend pass will complet hahaha

[vital radish]

:(

[fading tiger]

😢

[upper kettle]

hey, that is the promised surprise for today 👀 🤣 🤣

[fading tiger]

And again synchronization issue came

[upper kettle]

and, as clash appears the ingame chat keeps disappearing ... 🤦

[shrewd agate]

Great, you guys really couldn't do it better ....

[steady egret]

Why?!? Where are another 30 bp's?!?

[torpid ether]

My internet is upto 5 Mbps.

[trim flax]

Where did u get the season i have nothing in the game????

[young kernel]

Ye same nothing

[gleaming holly]

scammed

[torpid ether]

My network issue from 2 hour

[fading tiger]

Same

[tacit basin]

Where is the anniversary season for android @orchid tusk

[nova hatch]

Why does the chat clean itself after a short period?! I wrote instructions to clubmates for 10 minutes and almost nobody could read it! I want to keep my chat history for at least few days! Are you experiencing a lack of disc space there for 10 KB of chat logs on your servers or what?

[finite goblet]

This is a common thing during the clash. Communicate with your teammates via Discord or any other messenger/social network.

[young kernel]

@glossy vigil can you give some information about legend pass please

[charred tartan]

As soon as the club clash went live the game stops after every 30 mins..and now the LP is making it worse..

[fathom pecan]

Nowhere 20bp and still no Arash hunt

After closing and opening the game

[misty plover]

I can't claim the 30 Lamborghini 25th bps from Tier 1 either.

[fathom pecan]

They moved it one up,why not.Brainfog

[high halo]

@orchid tusk Still can't able to unlock it

[torn tundra]

1.in game chat still Disappearing
2.Missions ain't being displayed after doing them

[azure arch]

i don't get unlock car

[summer barn]

Having network issue

[young kernel]

Got legend pass no car

[rancid jolt]

Same to me

[vital radish]

My game has been like this for the past 4 hrs. I've tried everything from clearing the cache to even reinstalling the entire game.

[azure arch]

and arash af10 legendary car hunt are missing

[rancid jolt]

What is this

[young kernel]

@glossy vigil I got legend pass but no car do we get the 30 blueprints

@orchid tusk can you help will we get the legend pass car i got pass no car

[last field]

I have the same problem

[hasty anchor]

maybe you will come back by tomorrow and solve the problem that the situation is already getting embarrassing

[last field]

Well, just wait and see what happens next, it's funny that this happens

[vital radish]

Looks like a bug then.

[young kernel]

Same no car

[nova ridge]

why i don't get the blueprint, tried restarting the game but still the same

[barren mural]

The game doesn't load for me

[young kernel]

@sleek sonnet you better take that off its band

[barren mural]

What's band?

[young kernel]

The finger

[amber jacinth]

if we have passed the rewards of the 30 blueprints of the 25th anniversary countach, we can't reclaim that reward, help!

@glossy vigil

[young kernel]

We did not get the car

[trim mist]

Still no car 😞

[desert nest]

@orchid tusk as you said,the car hunt for arash ended right at the moment that the legend pass did.But does that means that we wont have a car hunt riot for the car?

[wicked quarry]

Same issue: no Countach for me. Also today, suddenly the annoying network error bug started "behaving" again. I can't even play the game because it keeps complaining about network errors while my 4G internet is obviously working fine.

[wicked quarry]

Same issue. I don't get what happened. It worked ok but suddenly I've got those annoying errors and I can't even play.

GL, fix those issues!

[thick beacon]

i can't buy the pass

@orchid tusk is that a new bug or what

[young kernel]

No car please fix it

[arctic latch]

Same problem

[vital radish]

Haven't gotten the countach yet

[regal tartan]

Just read the hot topics !
[Anniversary Season - First Legend Pass tier]

Some players experienced an issue with the first tier of the Legend Pass where they didn't receive the rewards for its completion. We are looking into this and we will be gifting the missing rewards as soon as possible.

If you are not seeing the Legend Pass currently in your game this is normal. The Legend Pass is still in the process of being activated worldwide.

Thanks for your reports! handshake

[vital radish]

@orchid tusk have you find a solution to our crash bug?

[vital radish]

I think we know dude

[vital radish]

Why

[high halo]

Multiplayer issue No Opponents found and still mo Countach 25th-anniversary car.

[boreal marsh]

[sleek olive]

[sleek olive]

Now open 🥳

[vital radish]

anyone else here just stuck on the loading screen for asphalt? or is it just me

[dusty dune]

X2

[glacial yacht]

Me too

[torn tundra]

Took few trys and it went in for me

[vital radish]

Ive been stuck for 30 mins ;-;

[torn tundra]

Try now clear cache

[vital radish]

nvm finally got in

[vital radish]

Arash hunt disappeared!

[tardy lynx]

This add is too much problematic

Please remove it

[arctic latch]

Same problem

[vital radish]

Me too 🤦and CC did not help, they say it is not within their competence and they forward to the technical department 🤦

[young kernel]

@orchid tusk can you help

[orchid tusk]

hello, this is a known issue at this time

and we'll be sending the missing blueprints soon to the affected players

[ember sinew]

Where arash af10 car hunt?

[thick beacon]

What about legendary hunt?!
We miss too many blueprints

[ember sinew]

I spent 1400 tokens for max arash af10 and I must need 2 af10 bps to max and my tokens now is 84 tokens :"

[glacial yacht]

Any idea by when we will get a new update on playstore?

[glacial yacht]

Does your game still crashes on gameloft logo?

[gleaming beacon]

I accidentally uninstalled the asphalt 9 game and re-installed the game and set the graphics to high quality but how come the graphics are like this and also suddenly lags sometimes
My device:redmi note 8 pro (android)
Id:ffdd51
Country:Indonesia

Previously I had a screenshot before I accidentally deleted the game and please fix it

[lethal vortex]

Same here

The game is lagging like crazy

Gl plz fix the issue

[charred tartan]

Cant collect rewards

[hybrid plover]

Do we need to play Arash hunt again at least one time to get to the Riot?

[orchid tusk]

Yes

you'll get them

[gleaming beacon]

@orchid tusk Can you and your team fix this problem?

[orchid tusk]

Please get in touch with #👨💻-customer-care so they can offer individual assistance, thank you

[orchid tusk]

this is fixed, it should appear correctly shortly

[charred tartan]

@orchid tusk f5 event isnt giving the rewards

[fossil edge]

hi, in our club happened the same

@orchid tusk

[vital radish]

@orchid tusk same issue here... The leadership got transferred by itself...

[vital radish]

Yea

[orchid tusk]

could you share your player IDs?

@vital radish @fossil edge @vital radish

[gentle trench]

When i play MP2 it's going ok but when it's MP1 it's laggy as hell what

[cerulean skiff]

same issue here

[lethal vortex]

Same

[fossil edge]

#9a81be thanks

[vital radish]

Been here for 3 minutes..

[remote dagger]

🥔 Server

[vital radish]

Hey @orchid tusk I wanted to ask you if this is a common issue that gets fixed automatically after a while

[remote dagger]

🥔 Server

[dawn lance]

@orchid tusk Sir game is not opening? Is there any server issue?

[ebon sparrow]

Please fix/correct issues with the inclusiveness of Special Events. Im a 3+ yr veteran player. I invest a considerable amount of daily time in this game. Im consistently in the top 5-25% in events, and top 1000 in MP. I own 85% of the cars currently in game. But I'm unable to participate at all in the Aspark Owl event due to gating, and won't make any progress in the Venom F5 (or gain any tokens to unlock anything) due to additional gating. There is something very wrong with the return on investment here. Even the starway event gives a car that isn't included in either of these events. Please re-evaluate these events and include some free try opportunities. Thank you.

[wet egret]

Why are you using an auto clicker ?

[tame apex]

I have a problem, I've spent 4 000 tokens on packs, but I got nothing good. I want them back in order to have something good out of the packs

[tame apex]

Welcome to the club, grab something to eat and drink, and let's see how much Gameloft cares (spolier, they don't)

[novel trellis]

Platform Android
Reason not complete startup any 1 car mission i have 2 car startup already but mission was not complete please fix now

[still pine]

@orchid tusk Same issue, leadership changed, club tag #7d29b

[novel trellis]

Finally solve my issue thank you

[orchid tusk]

@fossil edge @vital radish @still pine Could you confirm if this was resolved? I'm seeing leaders back in the owner roles

As soon as possible, the team is working on that

[young kernel]

Thanks

[glossy vigil]

Please share with us your ID

[vital radish]

Nope... Not yet resolved.

[orchid tusk]

Thank you

[fathom pecan]

Thanks GL

[fossil edge]

Hi Charlie, I checked and it's still not resolved.

[still pine]

I checked It's not resolved @orchid tusk TBD™ RAYHAN should be a leader

[orchid tusk]

thanks guys, the team is looking into this

[fresh lion]

same

[nova ridge]

I didn't get it?

[fathom pecan]

Idk came outta nowhere,said sorry something and thanks for patience.possible for interruption of Arash Ch(had cc ticket)

[ebon sparrow]

@vital radish if you have any still in your inventory, they will continue to show up in the store. Just sell any remaining EIPs for trade coins and they will stop showing.

[vital radish]

Thank you

[spring blaze]

@orchid tusk have you not investigated that some users did not receive the free countach?

[fresh lion]

my game is lag pls fix

[vital radish]

I still can't enter to A9

[vital radish]

Great support service ngl

[vital radish]

my device use helio g96 and cannot turn on 60fps. Instead, my friend has a devices using helio g35 and can activate 60fps normaly. Please help

• I am using Xiaomi Redmi Note 11s 🙂

[fresh lion]

how does 35 have 60 effps

and i dont

[fast mural]

Game is so laggy in multiplayer mode.

[fresh lion]

same

[rustic lotus]

Hi

Alguien habla español? Necesito ayuda en asphalt 9

[young kernel]

@rustic lotus English please

[rustic lotus]

No spanish?

[remote dagger]

Starway announcements keep coming when it is no longer available

[fresh lion]

mp1 lag

[fresh lion]

mp1 lag

[iron owl]

@glossy vigil i don't get anniversary reward and car hunt of Arash

In my device mp1 lagging and fps drop

[fresh lion]

mp1 lag

[amber jacinth]

When will you give us the three blueprints of the Arash? I need them @glossy vigil

[fresh lion]

mp1 lag

[stuck trench]

Mp1 is lagging for me and for many of my club team mates since the season started

[earnest zodiac]

@glossy vigil so this past few days whenever i play mp1 the old issue where everyone gets a head start, has started with me sometimes its starts normally and sometimes the players are in the middle of the race while i'm just at the start

[iron owl]

I don't get car hunt riot of Arash after new season and don't get anniversary reward

@glossy vigil

@orchid tusk

[iron owl]

@orchid tusk

[cedar trench]

@orchid tusk @glossy vigil

[brazen jasper]

Stop Spamming/Pinging the Staffs🗿

[white latch]

Is anyone having logging issue??i cant log in to game its stuck in loading screen from yesterday

[vital radish]

@iron owl spam 🗿

[vivid blaze]

• Compensate the Raging Bull Season Legend Pass owners with a Legendary Hunt from the 7th of July to the 9th of July and a Riot since the 9th until the 12th of July.

No car hunt has reappeared for Arash AF10.
No Riot has come yet for Arash AF10, it is 10 July now.

I am lp owner of both previous season and current season. Please deliver on your promises.

@orchid tusk

[iron owl]

Same in my case bro i don't get hunt after new LP and don't anniversary reward

[fresh lion]

time to start pinging

[fast mural]

Mp1 is so laggy. I don't enjoy playing game at all. Credit heist is also laggy too.

What's the problem and when will things get fixed ?

[fresh lion]

@orchid tusk

same issue
here

[tawny thunder]

Mp1 is lagging

[fickle matrix]

İd:aef86b
Device:xiaomi poco x3
Country Turkey
Android
Note:i dont have Arash riot. İ had Arash hunt but cant see Arash riot

[sonic moat]

Why I don't get the 4th anniversary gift from asphalt?

[iron owl]

I also don't get anniversary reward

[fading tiger]

Same happened here

[torn tundra]

When is the In game Chat going to get fixed it vital for communication and they disappear after a while so some don't get to see them

[fresh lion]

mp1 lag
along with credits heist

[iron owl]

@orchid tusk @glossy vigil plz investigation

Mp1 lagging and fps drop and don't get anniversary reward and Arash car hunt after new lp

[fresh lion]

mp1 lag @orchid tusk
and credits heist

[rain falcon]

There's been a sudden and severe lag in MP and Daily Events (especially Credits Heist) since the start of this season...
Weirdly enough, there's no lag at all in Special Events and Club Clash...
It is making the races almost unplayable...
@orchid tusk please look into this issue, it's not just with me, but with many players here.

[rain falcon]

Also the in-game club chat still gets deleted..
Please look into that as well. Thanks.

[marble cedar]

RpM_HiTesH 🇮🇳#0554 has been warned

Reason: spam pinging

[ionic plaza]

[Gameplay issues]

• When/where/how it happens?
  It takes longer to load my Multiplayer race on a Himalaya track(no matter what version or variant) i always start up atleast 5-10 seconds later than everyone else, and my games framerate is so bad it mess up my races everytime
• Details of your device,
  Redmi Note 4, Android 7.0 , 4GB ram, what more details you require?

[young kernel]

Android 7 thats low

[vital radish]

@orchid tusk i still can't play asphalt, i reinstalled it about 10 times already and it doesn't work

Pls help

[gleaming beacon]

@orchid tusk I have reported this problem to customer care but there is no response from him, I have been waiting for about 4 days and no new message from customer care:(

[wary pendant]

I sadly can't get motion blur on my phone

I also wish there was a toggle to turn motion blur on or off

[vivid blaze]

I have dm'ed you guys, been asking here for days too...

Why do I and some others don't have Arash AF10 riot? We paid for both this season and last seasons LP, we paid for this event. Why do we not have it?

Still waiting for a response and resolution / compensation.

@orchid tusk @glossy vigil

[queen creek]

@orchid tusk I'm facing with club chat clearing issue 😖
• My Player id is :- b441dc5

[orchid tusk]

All players should have receive them now, not only specific players

If you haven't, please get in touch with #👨💻-customer-care so we can fix that as soon as possible

[vivid blaze]

Arash AF10 riot missing, pls address it? DM'd you.

[glossy vigil]

please share the id

[vivid blaze]

Done, to both you and charlie in dm 👍

[iron owl]

I don't get arash car hunt after new LP i buy LP in both season and don't receive anniversary reward @orchid tusk @glossy vigil

[fresh lion]

mp1 lag

and credits heist

[unreal arch]

Player id: 3e6b312
Issue: Arash riot requires legend pass. I though last season pass owners could play both arash hunt and riot

[stable edge]

@glossy vigil uh hi I need your help pls and I have a issue

[stable edge]

I did not receive the free car and the money you guys were supposed to give. Could you guys pls do something pls @orchid tusk

[trim flax]

@orchid tusk @glossy vigil Any updates on the mp and credit heist fps lag issue? It's unplayable because of how bad the fps drop is, a week ago it was fine but now it's really annoying and lags too much
Info: Samsung galaxy A30s
4gb ram
If there are any updates pls let us know
Thank u.

[orchid tusk]

please get in touch with #👨💻-customer-care so they can get more specific details about the issue and troubleshoot

[stable edge]

Pls help @orchid tusk

[trim flax]

Thank u so much I found the solution from customer care thx.
This might not work for everyone but the issue of mp lag is from POWER saving mode so turn it off restart ur device and it should increase fps by alot. Lemme know if it worked.

[fossil edge]

Where are the 200 conditions?

[arctic bluff]

200 conditions?
Where?

[misty plover]

Still no 30bps for Lamborghini 25th Anniversary, Conversation ID#1464398

[raven musk]

Where are the packs for the Arash? The hunt end tomorrow, not before

[dapper stream]

Player id: 2fea287
i dont have Arash riot.

[fossil edge]

Hi Charlie, I checked today and it's still not resolved. Do you have any idea when do you fix it?

[silent cove]

conditions for packs are probably leftover from previous Special event for W12, but this is GP so it should be removed

removed now, all good 🙂

[fresh lion]

bro forgot power mode on

[vital radish]

and do you know when we will get the missing reward?

[orchid tusk]

you should have received it already, if you haven't please let me know your player ID

[vital radish]

946545

@orchid tusk I still do not have

[vital radish]

@orchid tusk thank you 🥰

[orchid tusk]

np

[amber jacinth]

I haven't received the 30 blueprints of the Countach and 3 blueprints of the Arash, and the Arash hunt ending today. Thanks GL.

[plucky berry]

I alone plis help me plis 👀

[hallow fiber]

Hi @glossy vigil, I still haven't received the 30bps from the Lamborghini 25th Anniversary. CC informed me that they have already sent, but I have not received. Can you check?
ID: 4153b07

[glossy vigil]

Thanks for the report. Can you send your player id and platform?

[hallow fiber]

ID: 4153b07
Platform: Android

[iron owl]

@glossy vigil i can't receive anniversary reward and car hunt isn't available after new lp

[amber jacinth]

Hi @glossy vigil I still haven't received the Countach blueprints and Arash compensation for the before LP. Can I send it my id?

[iron owl]

Check my id please

[carmine rapids]

Excuse me @glossy vigil, @orchid tusk I still haven't received the 30 blueprints for the Countach 25th Anniversary, please help.
ID: 09c36
Platform: Android

[trim mist]

Hi @glossy vigil , @orchid tusk . I still haven't received the 30 Countach blueprints for the Lamborghini Countach 25th Anniversary. Please I need help 🥺 .
Player ID: cb41b81
Platform: Android

[amber jacinth]

ID: df5bba0
Platform: android

[misty plover]

ID:a6f2728
Platform:android

[torpid ether]

@orchid tusk I have Lamborghini Huracan, I star up speedtail to 4 star then, Even says this .
Why

[vivid blaze]

Your huracan is not 5*, you need all cars 5 star to do 5th stage

[thick remnant]

Car floating in the winner screen in mp. Nothing serious but is it normal?

Hover car 😂

[orchid tusk]

does this happen in every race? or have you noticed if it happens only with specific cars or specific tracks?

[thick remnant]

Well on my other mp race right after this, even when I didn't win, it happened to someone else's car too (he was using a Corvette grand sport). I don't know if it happens to other cars but, that's all I know

The other track I played in after that mp race I forgot the name but it has a track named "ancient ruins"

But I don't know which track specifically unless I see the complete track route

[orchid tusk]

thank you

[fierce scroll]

Sill havent got the 30 Countach bps 🙁

[amber jacinth]

GL, you said "the blueprints will be gifted at the end of the week", but you give it on tuesday, when the event ended, it doesn't have logic. I am disappointed.

[vital radish]

Hey @orchid tusk ... Any update? It's not yet fixed BTW

[hallow fiber]

@glossy vigil Problem solved, i received my 30bps of Countach 25th Anniversary, thks 🙂

[glossy vigil]

Thanks for confirming!

[raven musk]

• The bp packs for the Arash never show up, it should be normal like every car hunt the packs should dissapear when the hunt is ended, not before

[vital radish]

I checked every thing,there is nothing new in cars modification
Green mark for no reason?

[fossil edge]

there is an epic card

[vital radish]

Where?

I am taking about green mark on classes B and A

[vivid blaze]

Green mark means you have an epic ready to install on a car

[vital radish]

Oh

Thanks

[fast mural]

Why Toroidion instead of Mazzanti blueprints in LP milestone ?

[vivid blaze]

@orchid tusk @glossy vigil
Any update on this situation? I have some friends who already got compensated 1 epic for this issue today

I'm still waiting for that 1 Arash af10 epic and the 3 bps compensation.

[orchid tusk]

please send your player ID on a DM

[vivid blaze]

Pls check the dm, sent you days ago. Thanks!

[trim mist]

I received the missing blueprints of Countach 25th anniversary, thanks @glossy vigil & @orchid tusk

[unkempt granite]

still no countach compensation, when is it supposed to be sent out?

[fast mural]

Please fix Mazzanti. Toroidion is irrelevant.

[sinful tulip]

@warm goblet Hello, today a survey appeared for me ingame. I was answering the questions and midway i lost connection. The survey closed itself. Will it reappear and can i retake the survey somewhere else again?

[lyric hedge]

the last ramp of the track destroyed my car in my last attempt, I have never had a bug like this with the ramps, can you help me please?

[vital radish]

@warm goblet i completed my survey,still no rewards of 100 tokens
username : Abeer Khan

[orchid tusk]

please share your player ID

[young kernel]

@vital radish you get it in 2 3 weeks

[vital radish]

ok

[fresh lion]

mp1 lag

[unkempt granite]

player id: 0ebee16
thanks for your time

[vital radish]

It'll take 2-3 weeks of time, it was clearly mentioned

[vital radish]

Yeah

[orchid tusk]

this is being changed, it should be updated soon

[fossil edge]

hi we still with this bug, do you have any news? thanks

[vital radish]

@orchid tusk Im having issues on season 2 full throttle chapter,it says use bmw i8 roadster but i dont hv one im new so pls help.i dont even see any packs for it its completely locked,how can complete bruh.

[stone finch]

U can't complete, wait for that car to return, then only u will be unlock it

[vital radish]

when will it return

[stone finch]

Well can't say anything but Hopefully soon...

[vital radish]

oh ok,.hopefully devs fix that many new players are stuck 👍

[full mulch]

@orchid tusk looks like change got reverted. It’s again not working.

[short parcel]

what
naran is out of fuel but also has fuel???

[echo herald]

This keeps coming up, and when you click on the Check now button, the game freezes and then force closed.

[fast mural]

Can't use Mazzanti in BOS in the ranking event. The LP is not Mazzanti but Toroidion. Please change to Mazzanti soon. It's a bug.

[stark tulip]

Hello

[vital radish]

mine too

[half holly]

@abstract bay

And everyone who can help me I take the help

[abstract bay]

Uninstall-reinstall?

[half holly]

Yes

[half holly]

Yes

[abstract bay]

Clear Cache?

[half holly]

Yes

[abstract bay]

What's your available storage?

[half holly]

202 gigabyte

[abstract bay]

Try doing the forbidden method.
||Combine everything.||

[half holly]

Ok

[abstract bay]

WAIT. Have you tried "SHUT DOWN", instead of restart?

[half holly]

Huh no

[abstract bay]

Try that. Press Shut Down instead of Restart.

[half holly]

Shut down my device ?

[abstract bay]

Yes.

[half holly]

Ok so it didn't work

[finite goblet]

Buenos Aires lags a lot in pre-stadium section in Credits Heist. That makes beating 5-star time sort of challenge, not to mention 6-star time. Is it me/ISP/moon phase/Samsung or what? Default graphics at 60 FPS. Changing graphics to performance setting doesn't help.

[vital radish]

Mine too

[vital radish]

@glossy vigil, sorry to bother you but how do complete the kd mission if both mps are ghost?

[vital radish]

Then why didn't you finish yesterday?

[supple tide]

I also can't launch the game.reinstall

[half holly]

Bruh

[supple tide]

2 download attempts.

[half holly]

Me too

[vital radish]

@glossy vigil thanks

[supple tide]

@orchid tusk

?

[young kernel]

@supple tide ware are you from

[lapis gazelle]

uhhh

[sharp rain]

Same here, has GL said something about it?

[supple tide]

Czech Republic

[young kernel]

@sharp rain looks ok to me just do multiplayer

[keen sail]

fix matchmaking gold vs platinum league in mp1 @orchid tusk

[fossil edge]

I'm sure they're going to apologize pitifully as always and fix it like nothing would have happened, one more spot on the tiger doesn't do anything. Nobody from the quality department tested anything before putting it into production.

[sharp rain]

No it's not ok, the first number is the ones you have already done and the second one is the ones you should do to complete the mission, look at the other examples, 0 out of 3, and the one I'm pointing is 6 out of 4, four yo complete and I have already done 6

[young kernel]

I see ye

[vague sluice]

They changed it from 10 shockwave knockdowns in multiplayer to 6 knockdowns of any sort in mp. After this week's MP1 turned out to be ghost slipstream they no doubt realized how unreasonable it is and changed it again but now it's bugged. Funny

[torn tundra]

@glossy vigil Can you please look into this I have all the cars so why they keep giving me this notifications of cars that are golden in my garage really so anoying

[vital radish]

@torn tundra you have all the cars at golden?

[heady drum]

Error:

[young kernel]

@orchid tusk thares a falt look at pic above

[torn tundra]

The ones they mentioned yes like Lotus h2 speed Hurican the cars I use to play these Mps I wonder why it shows to buy pack when I have them golden makes no sense giving me offers plus I'm level 18 and most of cars are golden this notifications just get annoying

At least switch this to top 3 or finish races in this tracks @orchid tusk @Clawudia

[ashen narwhal]

9/4 already, and still mission not complete..??

[vital radish]

@torn tundra I rode 80 rides today and only two New York tracks. I only drive Nevada, Auckland and occasionally Shanghai

@orchid tusk Please adjust the selection of tracks in mp. The necessary tracks are not there at all. Only two out of 80 rides

[gleaming holly]

multiplayer 1 and credits heist are lagging

[ashen narwhal]

@orchid tusk

[ashen narwhal]

Player id: 3751bfa - android

[wet egret]

It will be fixed for everyone, not only for you, no need to tell your tag

[ashen narwhal]

Oh, but not everyone facing this issue.. Few of my club member completed this

[young kernel]

I not even do it yet

[wet egret]

I completed it too but there will be a fix that will affect people with this bug

[heady drum]

Yeah, no hurry, as this Season is extra long... 😒