#๐Ÿค–ใƒปandroid-issues

1 messages ยท Page 69 of 1

barren radish
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1st means: app not responding
2nd means: activity
3rd means: caused from

novel crane
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@vital radishwhat a program???

vital radish
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@novel crane developer options

stray nebula
vital radish
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here ill fix it for u:
ginetta g60: 1%
credits: 90%
import parts: 9%

vital radish
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Yes

fluid sluice
hollow path
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Bug of conection sorry

fluid sluice
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Why they don't give me my twentish points??

vital radish
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I think you still get them

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Like if you relog u can see point increase if u check leader board

cinder river
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Need to fix antialiasing problem in Redmi k20 Snapdragon 730 andreno 618
Getting dots in cars models and in objects we need taa

cunning cave
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Anyone else getting this error? I'm on galaxy s10e

vital radish
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Rip :( In App Purchase ๐Ÿ˜ญ

cunning cave
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Is it not working for anyone else?

cunning cave
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This sucks cause I cant buy it at all

vital radish
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How to report an issues to Asphalt Team
Before reporting an issues, please remember to check in #๐Ÿ”ฅใƒปhot-topics

[Gameplay issues]

[Connection issues] Following information will be required:

  • Player ID
  • When/where/how it happens?
  • Connection type,
  • Your city, country or and internet/mobile provider (optional)

[Ads issues] Following information will be required:

  • Player ID
  • When/where/how it happens?
  • Name of the advertisement, a screenshot or video

[Pefromance issues or game crashes] Following information will be required:

  • Player ID
  • When/where/how it happens?
  • Details of your device (model, version of iOS, etc.)

You can always send those details in the direct message if you wish or talk with our Customer Care through the in-game submission system.

worthy plume
summer copper
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Just now I didn't get my MP reward (the 2nd MP event that took around 7 days), it kept synchronising with server for around 1min without results so I restarted the game to find out that there's no way to claim those rewards (they disappeared just like that)
My Player ID : b6d678
Connection type : 4G
Plateforme : Android

vital radish
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@worthy plume What ? ๐Ÿค”

worthy plume
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@vital radish wdym

small drum
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Heeey we need to change our club leader he achieved only 1k pts in the two last seasons i dont know why he still has the leadership cuz in the first time you applied this system he got the leadership though i achieved more than 40kpts. pliiiiiz we have to change him

vital raptor
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@small drum As long as he stays active, even if he has the fewest points at the end of the season he will remain the leader of the club. He has to have 0 points at teh end of the club season for the system to select a new leader.

meager mural
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If he got 1k points and u got 40k u should find a new club

small drum
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I dont want to loose my club its me who created it.
and he became the leader though i reached 40k but now he still the leader its unfair

vital radish
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For months, I'm trying to transfer my Android account to Windows. I don't know what's going on with Customer Care, they seem to neglect my request. I just sent them another request (ticket ID 18702515). Is there any other way to contact them? The new MP already started and I'd like to start playing on Windows as soon as possible.

cunning cave
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I'm still getting this error message? I want to buy aventador packs. I'm on an galaxy s10e

vital raptor
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@cunning cave have you made sure all your apps are updated on your phone? Cleared the cache for the Samsung Store?

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Other than checking those items, you will need to either try contacting Customer Care or Samsung unless someone else has had same issues & can tell you how they fixed it.

cunning cave
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@vital raptor I just bought the alfieri bundles. It's weird how it says the aventador bundle doesn't exist

vital raptor
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That's why I stick to Windows devices. Easier to diagnose.

polar thistle
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I purchased the maserati pack but after successfully paying my game crashed. Didnt got the packs but the payment went through ๐Ÿ˜ญ

vital radish
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Oof

vital radish
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That happens to me

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In pc

vestal shale
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I think the team should repair the sistem that when you are in ramps scaping and the time os finishing you cant jump because of time

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Thats horrible

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There is nothing to claim in daily events and it says claim

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So repair it please

vital radish
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@vestal shale Yes ๐Ÿ™

verbal gust
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Hi

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I have requested to change my android account over to PC for a while now

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At least a few months

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The reply I got said that there are problems with the game versiob

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*version

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Sure enough there were

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And so after a few months

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It still isn't fixed

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I love the events you are doing

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But I still hope that I can move my account over to Windows

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Android Info:

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Username - Yerr

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Player ID - 638c5

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Windows Info:

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Username - Yerr

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Player ID - e06f5

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Thank you for taking the time to read this (if you did)

vital raptor
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@verbal gust both platforms must be on same game version for the migration to be possible. If one platform is behind, the migration cannot take place until that platform is upgraded. It can take time for a migration from one platform to another to be completed. Stay in contact with CC so they can get it done as timely as possible.

verbal gust
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CC?

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Also thanks

vital raptor
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CC= Customer Care.

verbal gust
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oh

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thanks

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I did

vital radish
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I'm trying for months (since about April) to transfer my account from Android to Windows. I sent CC many requests but every time they receive the message and nothing happens afterwards. Why it takes so long to move some data from a server to another? What should I do? <@&469459051105878016> could anyone help me? The ticket ID of the most recent request is 18702515.

vital raptor
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@vital radish You're just going to have to be patient. If both platforms are not on the same game version, the migration cannot take place. I'll forward your ticket number to Gameloft & see if that is the reason why it's taking so long or if there is another issue.

vital radish
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@vital raptor Thanks! I appreciate it. This time the things on both Android and Windows versions seem settled since there is a while since the last major update.

drowsy sigil
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This won't disappear

vital radish
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We're working on the "Claim" visual issues and will try to fix it in the next game update. In meanwhile, you can either ignore it as it's a visual issue or try to restart the game twice and it should disappear.

vital radish
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MERHABALAR AQ

marble cedarBOT
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Vansayk#9260 has been warned

Reason: Capital letters

vital radish
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Yaw bi sie

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Bot seni

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Tรผrk yokmu Tรผrk

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@vital radish
English Only Speak !!!!!!

cinder river
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We need 60 fps to be unlocked for Snapdragon 730 , adreno 618, Redmi k20 mobile

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Improvements towards antialiasing

crisp cradle
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Gi

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@vital radish ben varฤฑm reis

vital radish
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yeah china a9 hv 60fps.. y a9 global do not hv this game is 1 yr

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china hv 30 45 60 fps option

cinder river
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@vital radish I dont understand why this company are week in optimisation I know its a good and big company, have more employees and have more experience than other gaming company u can see they took time for modern combat versus, Asphalt street storm, dead rivals zombie

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I hope they will do for Asphalt 9 also

drowsy sigil
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@vital radish thanks, Its been there for a week now so I'm used to it by now and I've restarted the app before and it's still there

vital radish
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It could require to restart twice. ๐Ÿ˜ฆ

half smelt
fluid prairie
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That Android have much cheater with their timings so far.

coral bear
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Also, to add to my post, it fixes itself when changing tab and going back

slender sage
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my graphics are max but there aren't any rain drops or any high quality details, can i do something about it? i play on huawei p smart 2018 and the game is updated

barren radish
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@slender sage well you can't do something because your device its weak

rapid lily
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i got this problem since the game came out, i m still called driver and the numlber cus the game wont let me register to any account , like facebook or google , when i started playing the first time , the game didn t ask me to use any of my accounts , i ve been asking for too long , i got 35 cars , with garage level maxed , i ve tried asking some people like months ago , and they didn t know the problem , when i asked the dev, they left me with a responce and they didn t tell me any kind of solution , i even tried to report it but same thing , no responce , now i m moving to my other phone , and ofc i need this account for it
if you people got a solution for this , please tell me it

bronze tulip
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cant download a9 on my phone

undone river
trail pumice
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@rapid lily I have exactly the same problem.

rapid lily
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Have u talked with the staff?

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@trail pumice

blissful jacinth
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@rapid lily Driver 4060... Was it you who ragequit last night when I exploded your Acura NSX on a ramp with my H2 Speed? Don't be so hard on yourself ๐Ÿ˜œ

rapid lily
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@blissful jacinth xd nah i havent played since 2months

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And i don t even have an acura xd

blissful jacinth
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Hah ok, it was a similar name, maybe Driver 2040 or something

rapid lily
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Yea

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It s just

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I qtopped playing cus i think everything i passed will be gone

vital radish
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did u dload from playstore?

rapid lily
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@vital radish yeas ofc cus i was pre registered

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Like i got the game the day it came out

trail pumice
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@rapid lily i didn't talked about that with the staff.

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I'm too lazy to do that...

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And i downloaded it from playstrore a few days after the release

vital radish
potent root
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@vital radish sorry for tag,but thank you very much for fixing claim visual bug. It is possible for us to know when will be the next update out? Also.. there is a bug where one of my friends cannot change the name.. an example from @rapid lily with the same issue. Will this be fixed too?

rapid lily
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@potent root my problem is worse i think

blazing matrix
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What is this??
Just login.. 1st time i see this

vital radish
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download game from playstore @blazing matrix

whole hornet
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Please support 60fps

glad phoenix
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I cant change my name and also to Connect to the google play or Facebook to save my progress what should i do?

vital radish
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@glad phoenix As we have mentioned, we are not able to look into individual cases here in Discord. Please talk with our Customer Care.

rapid lily
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@vital radish we tried but no responce

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i got the same problem as him

vital radish
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Please check our #๐Ÿ‘‹-welcome page. There you will find more information what to do next.

dusky sable
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?

pseudo flint
low onyx
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Is there any mod from Gameloft who can help me with my issue of can't login my account

proud pine
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naruto

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where are u from?

bronze tulip
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yo i cant download a9

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it starts the download but it says try again

willow star
supple plover
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Egoista day 4 is totally unplayable on android with touch drive. Every single race AI is pushing me off the cliff coming out of the cave to a longer path that takes more time and with 4* VLF cant get these second pack time cause of that. AI is everywhere too aggressive plus the game lag on SD636 with 3GB ram too much too. Year ago the game run on low settings very ok. Now it's just garbage

vital radish
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@undone river i agree with you hope gameloft will fix this or ask us for some money 1st

eternal flax
vital radish
meager mural
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Iโ€™m pretty sure theyโ€™re fixing that rn

vital radish
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Great

high flame
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Give me back my hard working 300 token!

potent root
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Well

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Lets say you have a missions where you dont have the car @high flame.. and gameloft removed the skip button

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What do you do?

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You think your fault means someone has to fix it?

barren radish
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@potent root you give it up of course

potent root
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I was trying to adjust his thoughts @barren radish

high flame
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@potent root lol just move it somewhere else, not putting near that next button

cold spindle
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Hii

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I'm facing issues in game play

vital radish
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@fiery bramble Android

vital radish
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@high flame same br0 i accidentally skip 80 token๐Ÿ˜ฌ

bleak igloo
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it's some kind of conspiracy

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and they gave me nothing

vital radish
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wats that br0

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lyk pubg?

slender pendant
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@drowsy rock if you are making config then tell me

vital raptor
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@drowsy rock that is a fast way to get banned from this server too.

drowsy rock
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@vital raptor this is not spam. This is a real working offer!

vital raptor
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@drowsy rock It is against the ToU to alter any game files in any manner. It will get you banned in the game & on this server. I'll be more than welcome to show you how that works if you continue to talk about altering game files anywhere within the public channels of this server.

vital radish
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Just got this e-mail from the infamous CC:

:: I regret to tell you that the Asphalt 9 game does not support the possibility to synchronize game progress between different platforms. Thus you wonโ€™t be able to transfer or synchronize your data between devices running on different platforms (Android/iOS/Windows).

:: Unfortunately, at the moment we do not have a technical possibility to perform a transfer of game progress between platforms on our end either.

:: Though, this can change in future. Please try to contact us back in future game updates.

This is like a slap in the face. I asked CC to transfer my account from Android to Windows since April. Not once but at least 4 different times. Back then it was possible. Now they're telling me it's not possible. How come they couldn't find a few minutes to do a one way process? It's the same game, just do a few adjustments and move the data. Make the customers happy, don't find excuses. You had MONTHS to do your job, you incompetent CC employees!! ๐Ÿ˜ก

So, could any GL representative help me to move that account? Erase the MP progress, erase the SE progress, I don't care, just move that account so I can play normally instead using emulators (Bluestacks is trash). Come on, it's just a one way process. The last ticket id is 18702515. If my issue is not solved, I seriously consider uninstalling the game forever. I already advanced a lot in the current profile to even consider starting again from zero on Windows.

pastel valve
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The game froze and closed and when I open it again my tokens tokens were lost and they were credited credits , there is some way to claim that error

drifting surge
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@vital radish that bad . I was thinking of shifting from iOS to android

errant wedge
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Donโ€™t go from ios!

Ios is the only hacker free platform once you leave hackers all day

If your were to

drifting surge
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@pseudo flint I was thinking about getting the galaxy s10 plus

half sandal
spare ridge
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Nope

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It is just scam that's it

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Which is pretty normal in a9

nova cliff
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@short storm isnt pie 9.0 and oreo 8.0

vital raptor
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@short storm Change your pfp or your account will be banned.

marble cedarBOT
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Rollthor#5884 has been warned

Reason: offensive avatar

vestal shale
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Then i died

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I cant pass that lvl

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Whytyyyyyyyy

blissful current
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Fix this GL ๐Ÿ’”๐Ÿ’”

vital radish
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hello i have a question : why i can't win the run6 on chapter1 in asia exclusive challenge

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always i'm 2nd

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cause the first is a A car

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why you let a Nissan GT-R Nismo on this chapter 1

mint bone
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@vestal shale that's not a bug, not everyone can finish a race always completely

vital radish
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@vestal shale go left or right

vestal shale
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Told you i died cause of time @vital radish

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I take left but then i died

thick beacon
vital raptor
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@vestal shale use a faster car, don't waste time doing stunts (unless the match requires X number of stunts), take shortest route to the escape ramps there.

obtuse quartz
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Hi @vital raptor

vital raptor
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hey

modern verge
vital radish
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Does anyone know how to beat 42s in the SCG car hunt?

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With the jaguar & Cadilac Cien

vital radish
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take another road maybe

wispy quartz
sick dune
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Hey anybody know this problem?

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Can't login with facebook

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Please help me

vital radish
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Fast answer. Reinstall game, reboot phone

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Try.

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One more thing, Facebook is for stalkers and people who like to be stalled. Stay away from it

dark hound
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true

sick dune
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I'm try.. but same problem..

pseudo flint
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My internet is perfect but every time it turns red with a poor connection it gets in the way

boreal plover
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Youre probs running too many things, or its just too big of an app, try deleting some old apps, that helps too

potent root
#

Well,when will you fix the ads? Imaginr us players having to watch 10 ads for 10 tickets and 4 for ad free packs. It would normally take 3-4 minutes.. but nope.. or they crash or else when they play and you wanna quit the game is like: Buttons don't respond. Close the application.

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I tried to reset Google Ad Id or clear game cache...

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Nope

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Please fix the ads

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Its exhausting to get 3 ads crashed,1 not responding

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Imagine that for 14 ads

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At least I get the reward if app wont respond

mortal bronze
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Why can i play in only touch drive buh not manually

glossy granite
cerulean canyon
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@mortal bronze change your control settings in settings menu.

mortal bronze
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When i touch it to manual mode.. the cars gets out of control

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@cerulean canyon why that

snow wing
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I am trying to download it and when it is downloaded It says error it is happening in play store. What should I do?

cerulean canyon
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What kind of error message did you get?

vital raptor
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@mortal bronze Short answer--- learn to drive. Long answer--- go into settings & change sensitivity controls so you're not turning a hard left or right straight into a wall as soon as the race starts. Practice in non-point races (like career) so you don't mess up your points in MP.

mortal bronze
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@vital raptor so is it bad to play in touchplay mode

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I mean touchdrive

vital raptor
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I'm on Windows & 99% of my races are in TD. I don't mind it at all.

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My reflex times are a bit slow now, so manual in a game this fast isn't good for me so I use TD most of the time.

tropic thorn
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DOes anyone has tips for the usage with bluestacks? The game isnt loading in bluestacks, the engine just stops. Which settings do i have to use?

cerulean canyon
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Everything is kept normal. If your bluestacks stop working when playing asphalt 9 you need a better computer.

vital raptor
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@tropic thorn that issue is common with BlueStacks. It is very unreliable for playing A9 on. I even have issues with my Dell 660 sometimes with BlueStacks.

proper lynx
#

US doesn't have 60fps on any device and the Chinese version does?!

snow wing
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It said we can't download it on your device. @cerulean canyon
And I tried it 2 times again after that.
Of you know any suggestions please give me.

icy kettle
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I am having connection error event though I am playing on Wifi

vital radish
#

Fail when you unlock akylone ๐Ÿ˜‚

urban iris
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@vital radish What ? BUG ๐Ÿ˜‚

vital radish
#

Yeah ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ @urban iris

urban iris
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Lol

vital radish
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The car that is displayed is incorrect, however, that is just a visual issue and doesn't affect the fact that you have actually unlocked a Genty Acylone.

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Thank you for letting us know @vital radish

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no problem @vital radish

bleak igloo
velvet saffron
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Game crashes when I reopen the device while the interaction menu is on

grizzled willow
#

How to transfer my game from my old gmail to my new one!

vital raptor
#

@grizzled willow More than likely you will need to contact Customer Care via the in-game link.

grizzled willow
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@vital raptor oh ok, thnx

dusky sable
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Changed clubs and now Sam Francisco doesn't want to go away

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San*

vital radish
brisk tundra
#

I have the same problem

bleak igloo
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lol something is happening again

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I canโ€™t even enter the network

fluid sluice
brisk tundra
#

This is driving me nuts

sacred fable
#

what happened?

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don't work game...

minor dome
#

Leader boards broken again fix it gameloft

ripe tendon
#

Class c leaderboards are broken

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Im placed at position "0"

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Helppp

meager mural
#

The servers are broken rn @ripe tendon

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We cant do anything rn

ripe tendon
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Shoot

minor dome
#

S coin compensation for it?

native horizon
#

Yes, probably two (2) @minor dome

minor dome
#

Lol

native horizon
#

You Swedish?

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@minor dome

minor dome
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@native horizon nope

nimble sierra
#

I want motion blur and 60fps

sick dune
#

Hey.. i can't login with facebook 6days

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I really your help

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6days.. again this error

urban iris
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@sick dune Why ? 6 Days ๐Ÿค”

sick dune
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... i ban??

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I dont know

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I'm no cheating

urban iris
#

Oh

sick dune
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Please help me

urban iris
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Can Asphalt Team ๐Ÿ™

sick dune
#

I in app purchase 120dollars more

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My money!!!!!

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Omg..

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Facebook login error

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I hate this game

urban iris
#

Rip FB :( Error

sick dune
#

Why i ban?

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I never cheat it

urban iris
#

๐Ÿค”

sick dune
#

And 120 dollars more purchase

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My money...

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Please refund my money

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6days keep this error.. 6days!!!

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I Contact gameloft.. but no answer

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Gameloft is bandit

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Please anybody help me

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I don't know my asphalt 9 id

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Catsphalt are you asphalt team?

vital raptor
#

@sick dune you need to contact Customer Care. That is the only ones that can help you. Even the dev team on here will say the same since this isn't a customer service server.

sick dune
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But no answer

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I every day contact

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They ignore me

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Only way is discord

vital raptor
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@sick dune Depending on the number of outstanding tickets in queue ahead of yours, it can take CC 8+ days to reply. If it has been >1 week without any reply from CC you can go to the forum in this link & post your ticket number(s) and description of problem there. https://forum.gameloft.com/viewtopic.php?f=2328&t=676575

sick dune
#

Hey wait if i ban, how long to take it?

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7days?

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Or 1 week?

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But i really not cheat it ใ…œใ…œ

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Why i ban..

vital raptor
#

You're not banned. there is an issue with the link to Facebook or the game & Facebook. Have you tried to uninstall & reinstall the game from an authorized source (Google Play, Apple's App Store), depending on which platform you play on?

sick dune
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Googleplay

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Another android phone accounted.. but also cant't connect

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My phone is galaxy note 9

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Another phone is galaxy note 4

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@vital raptor serioulsy.. i mean "what the hell"

vital raptor
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it's a connection issue. If you were banned, you would have received a pop up message from Gameloft when you opened the game explaining that to you along with information & a link to directly contact Customer Care.

sick dune
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I want live message

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But no here

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They keep ignore me

vital raptor
#

Read through the pinned messages in this channel & tag Deniss Monday morning with all the required information the pinned message says to provide in your post. @sick dune

sick dune
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Okay

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I wait tomorrow

vital radish
#

how can i turn of slow mode in discord?

vital raptor
#

@vital radish you can't. that is controlled by Admins & Mods

vital radish
#

ahhh ok

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tnx

potent root
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Ok so I have this account RpM_Keanu Reeves linked to my 1st Facebook Account. Then,due to some several Facebook Personal Issues,I deleted my first account. Now I wanna kinda unlink that 1st FB account from my Asphalt 9 account and link it to my 2nd Facebook Account instead. Is it possible,please?

cedar frost
#

Hey

errant wedge
#

1/1/1970 wha?

vital radish
#

Is it just me or are others having the problem of have absolutely 0 control over their car at the beginning of every race?

vital radish
#

Hey,
Someone is using my id, I don't know how but that person miss using my id he is wasting my tokens and coins and changing the name always my asphalt id is 26a11e please fix it, even i have messaged to customer care regarding this problem but they haven't replied yet

vital raptor
#

@vital radish this server isn't for customer service. Nothing anyone can do here. CC can take 8+ days to reply depending on the number of outstanding tickets in queue ahead of yours. You are only going to have to wait for CC to contact you.

mortal bronze
#

Still struggling on how to play in manual mode... i need help !!

vital raptor
#

@mortal bronze keep practicing. Go to YouTube & watch some of the videos the pro drivers have uploaded. That's about all the help anyone on here can give you.

barren radish
#

Lol you need to play first asphalt 8

mortal bronze
#

@vital raptor im expert in driving just that i cant drive in manual mode only in touchdrive mode

mystic elbow
#

I've played them all, and they've done some really good graphics upgrading. Asphalt 8 and 9 are too similar though. Besides graphics, both games are rather matching.

weak stirrup
#

Hey guys

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I can't connect to any accounts

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When I go to the settings the Connect button is blocked

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What can I do?

forest obsidian
#

Probably you put a law age (less than 13) @weak stirrup

weak stirrup
#

I put 14

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๐Ÿค”

forest obsidian
#

Or less than 14

#

This is the problem

weak stirrup
#

Hmm

#

This is what I meant

#

Thanks

vital radish
#

Please make graphics options as in Windows 10 for Android. There are players that can't play it due to extreme lag.

vital raptor
#

Minimum age to access those features is 16.

crisp cradle
#

I love this car ๐Ÿฅฐ

mortal shale
dry condor
#

Look at my Tokens. The night before this my token was 6k. I opened the other day it's already 80.

urban iris
#

@dry condor who ?

dry condor
#

I haven't purchased any

#

๐Ÿ˜Ÿ

urban iris
#

Oh

dry condor
#

Nothing was added to my blueprints

urban iris
#

Lol

dry condor
#

Saddest day of my A9 Journey :(

#

This makes me want to stop playing...

#

I don't know what happened and what to do

#

How?

#

To talk to them

#

Help

#

@urban iris

#

What do you mean?

jovial wing
#

Game keeps crashing can't even play for 30min ๐Ÿ˜ค ๐Ÿ˜ค

#

๐Ÿ˜ก ๐Ÿ˜ก

#

Fix your game first๐Ÿ˜ก ๐Ÿ˜ก

potent root
#

Visual bugs

#

Also the claim one in events

#

Please fix this

vapid zephyr
#

Bug

glossy granite
#

Why a9 ads not working

#

Properly

#

Please fix my ads

potent root
#

@vital radish another visual bug here.. I think you should do a big restart to the game in your servers.. so you see,there is an "!" on class a sign,but I don't see anything

kindred fiber
#

Emm... There Double name of game,

#

And second wheres asphalt 9 legends?

drifting surge
#

When will the global version get this???

#

That was on a galaxy s9

#

And it actually runs at 60fps with no issues.

barren radish
#

@drifting surge on lowest graphics?
Because Pocophone which its stronger than S9 can't play stable on 60FPS

drifting surge
#

No at highest quality

barren radish
#

The heck? When i tested it on Pocophone i had the highest 60FPS and the lowest 39

fickle geyser
#

My app is crashing a lot today it didn't happen before and its crash at least 4 times today

urban iris
#

@drifting surge Wow 60 Fps

bleak comet
#

hope we get 60 fps on global soon... it's frustrating to play on 30 fps. Even more so if you play on PC as well, it really feels choppy compared to that...

vital radish
#

60fps is really easy to handle for samsung galaxy s8+

past moat
#

@barren radish Pocophone has same chipset as the S9 still the S9 is more powerful

barren radish
#

Benchmarks..... @past moat

vital radish
#

Alright what is up gameloft? Whenever i start a race in anything class c or higher it always has me losing complete control and constantly crashing, the only thing that works is touchdrive which I HATE using, I would love it if you could please fix it.

#

Oh and "restart my game and phone" and junk like that, already did that AND uninstalled and reinstalled the game, and nothing is working, been going on for this last week and nothing has been done about it

barren radish
#

@vital radish You should mention Device

bright depot
#

I'm I missing something?
There are no ads available to play on my shield tv. I also don't have the option to change frames settings

barren radish
#

@bright depot frames settings is because they haven't made nvidia shield TV supported to play on 60FPS like what they've done on S10 also about ads @vital radish mentioned that if you have this issue you should follow some steps to make it easier for them to fix it

north token
vital radish
#

y i cant login philippine

#

f i use new account it can login but main account not noni

#

๐Ÿ˜‚

oak matrix
vital radish
#

Lol tes mort @oak matrix

vital radish
#

Interesting I must mention device when tis android issues, but I haz an lg v35 thinq

sour pier
#

bruh the game keeps crashing out of nowhere

vital radish
#

Android Asphalt 9 is crashing in my device after 5 mins of playing events

shadow stirrup
#

Hi, guys, I need your help, internet connection stops when I play asphalt 9 , anybody tell my why do this happens?

blazing sundial
#

Game crashes often when watching ads.

vital radish
#

I still cant steer or anything gameloft

silver elk
#

if you cant steer then check your gyrosensor or whatever you need to steer
or switch to touch controls

vital radish
#

Touch controls I hate, it has good lines but not the best lines to take and you cant to great tricks with touch, such as ramping from a right edge to the left line in the docks

meager mural
#

Touchdrive?

vital radish
#

Touchdrive and touch steering

#

I prefer tilt

#

Although recently it seems to have been fixed as i went through about 6 races with no problems

hybrid plover
#

Notboss - probably Your device's giroskope is malfunctional.. I have Huawei 3 years old and in certain situations there is giroscope glitch - its not working at all, even in gallery images won t turn. So i suggest to check out your devices forums for similar problems.

glossy granite
#

Anyone help me how I sync my Google play I'd to Facebook

shadow stirrup
#

Guys, I have internet connection problem, when I access to the game, the wifi stops working, help me please

#

Hassa124356 .. you can't sync to google play and Facebook at once you need to sign out one of them to sign in the other one

minor dome
#

Still not fixed from a year ago, it's resurfacing again now

pseudo flint
light fractal
#

Hey um idk if this is the place to put this but I just recently got the Samsung Galaxy Note 10 plus and the framerates is bad ..like real bad ...keeps dropping alot it sticks alot ..and this is in MP

vital radish
#

this part of Scotland - Ancient ruins lags in midrange device. i think u can fix it rt

fickle geyser
#

I was changing my Name to this ๐Ÿ…›๐Ÿ…ž๐Ÿ…ก๐Ÿ…“ ๐Ÿ…“๐Ÿ…ก๐Ÿ…๐Ÿ…š but it turn out like this

#

it's showing nothing at my name

spare ridge
#

In some Ramps instead of flat spins , barrel rolls occur which tends to wreck the car.
Pls fix this @vital radish

vital radish
#

Default Graphics.
Snapdragon 845

vital radish
#

fixed this

winged crown
light fractal
#

GIVE ME 60FPS on the note 10 ...GAMELOFT, come on now .... who cars about more pay to win cars and tricking out the lancer and AMG...horrible cars anyways

Gameloft: congrats now you can trick out the 2 worst cars in the game ..

... us : why you no fix serious issues ๐Ÿฅด

barren radish
vital radish
gleaming hemlock
#

The graphics are really bad on my Huawei P30 Lite, especially since the EMUI 9.1 update, but the latest update has made the graphics even worse!

I can't play like this, so just excuse the driving. Even the numbers on the AI cars are flickering, the lights all flicker horribly, and the gameplay is jittery and laggy! This is on default settings, and I've even tried reinstalling the game, to no avail.
Here's a video of how bad it is: https://streamable.com/3mwz0

obtuse quartz
#

Game takes forever TO UPDATE

vital radish
#

New update Ad problem : everytime i watch an ad to refuel the car, when ad ends, it says "Sorry, no more ads available", i need to click the red cross, and doing skip again
*** Confirmed by multiple android users ***

fickle geyser
#

Why is it not refilling

gaunt scarab
#

Game is jittery on my Honor 8x. Not gameplay wise but sound wise. Similar to Nadeemah.

vital radish
#

@gaunt scarab same in my poco after update a9

potent root
#

Again? Another bug? Basically the customizable thing shows me an " ! " mark,but I don't see anything new there

#

Come on bugs

potent root
#

See? Nothing here?

barren radish
#

Note 9 shouldn't support 60FPS its much weaker than all xiaomi Devices with snap845
But as i know its another try to do not make note 9 users dissatisfied for a really expensive device same with Iphone's

timber obsidian
#

Ok why can't i put on a bodypart on the cars they say cuz im clicking and clicking and still nothing is telling me how to unlock

#

Only 2 cars have the feature
Me: oh really
A9 team: lets lie to this young soul

low current
#

After the update i am facing massive lag on all tracks. My device is Samsung S9+ with sd845. Please fix the lag. Game is unplayable in the caribbean tracks because of very low fps.

vital radish
#

same espcialy the engine sound it sound lyk corrupted audio

oblique birch
#

Mom can I have API 28 support for Chinese A9?

#

;-;

midnight quiver
#

Mom : we have it at home

#

Api 28 support at home :

buoyant trench
#

Lag for all my team almost impossible to play

#

Thx update

quasi flume
bleak comet
#

Why they got the 30 and 60 fps switch only for Note 9? Honestly...just make it for all devices, and let users decide how they want to play...

blazing sundial
#

Yes, I am also experiencing low fps and the races are almost unplayable @low current

errant cove
barren radish
#

In some android devices the update requires 500MB but in some others it requires 1.76GB

errant cove
#

Not showing club name for players in leaderboard after latest update

barren radish
civic notch
#

is it just me or the car engine sounds like they're wheezing

frail hazel
#

Since I updated my gas refill has been randomly doing no more available. Its not all the time and it gets fixed by going back a screen and pressing to skip again. Its just an annoyance and was working fine before the patch/update.

vital radish
#

Thank you everyone for your reports, but please remember to follow the steps from the pinned messages as we won't be able to look into them if we won't have enough information. Thanks again.

manic crow
#

Device: Galaxy Note9 (Snapdragon 845)
OS: Android 9 Pie
Issue: Massive FPS drops on all tracks. On all A9 display settings. Tried all my display resolution options, still lags

oblique birch
#

Same here
Device: Mi A2 lite (with crossbreed magisk)
OS: Stock Pie, AndroidOne
Issue: FPS drops, even in menu, I've been searching some changes in the files and even changing the resolution with a lower one, but the lag is still there

long quest
#

playing in PC through Microsoft account, i found a few bug, when i try to race daily event, the app suddenly close... anyone with me?

barren radish
#

Same here but now my devices overheats a lot faster than before now i can't play even for 5 minutes without lag

#

Xiaomi Mi 8

#

Android 9 Pie

signal warren
#

i have this bug too

vital radish
#

Poco f1 - engine sounds is broken. sounds lyk swarm of bees

mortal bronze
#

I thought the new update was going to fix my control settings buh still i cant manual drive

slow mountain
#

Lag problems in android with the NEW update, even in low graphics ๐Ÿ˜ 

short hill
short hill
#

Also cars at their max speed sound like lawnmowers with no fuel in the new update

rain furnace
#

Good day my controller joystick does not function in my game... but the rest buttons are functioning fully

nocturne wasp
#

@short hill cars sounds like bees

#

๐Ÿ˜‚

blazing sundial
#

Device: Redmi Y2/S2 ysl
Problem: Constantly low fps in all races
Even tried over clocking, still same problem.

#

OS: Android 8, MIUI 10

terse creek
unkempt lagoon
#

Can't login in the game...

steep axle
#

@unkempt lagoon ๐Ÿ˜ฑ

vital radish
#

Has anyone else experienced lag on their phones since this update?

The game used to run smooth on my Honor V20 even if the 60fps wasn't available in the settings but now it seems a bit slower & lag is more present than in previous versions of A9

drifting surge
#

Same here very laggy

#

S9

vital radish
#

At each update, on my S8 the game starts to lag. So when this occurs, I just restart my phone and everything is ok after. @drifting surge @vital radish

#

Since latest update, ony S8, each time I watch an ad, when it finish, the watch ad button is replaced by a text saying that there is no adsense available now.

I have to restart the game to watch another ad. It's annoying

#

Since latest update, everytime we win BP for a maxed car, there is a banner that appears at the bottom of the screen. It's really annoying because I can't hide it until it disappears by itself, and it hides button I want to click on -.-

rocky mauve
#

The game has become very laggy after the update on my Huawei P Smart 2017. I know fully that my phone can handle high end games smoothly with 60fps. And recording isn't any better because the frame drop is too much to handle

faint pilot
#

@vital radish you dont have to restart the game you can just close the window and click again on "skip" and you should be fine

onyx elk
#

Why can't i switch to Ac B with the progress of ac A

rain furnace
#

Please check if on any Android device controller work's perfectly after this new update??... my d pad and analog stick stopped working but every other part works perfectly

tight stirrup
#

Hello, I am playing with the OnePlus 7 Pro with tilt to steer controls. Now the problem is that when I start a race, for about four to six seconds, the car doesn't react at all when I tilt the phone, which has a huge negative impact on my times. Is this issue known or can anyone help me with it? Please @ me.

marble cedarBOT
vital radish
#

@nocturne wasp We would need more details about your device and cars affected, please

frozen linden
#

After update my Huawei P30 Pro is getting massive frame drops in several tracks, midwest and rome in particular, it's getting unplayable, help

neat rover
vital radish
#

@neat rover it always happen? seldom happen to me miui 10.3.4

#

it only happen to me wen i tap to fast game crash

neat rover
#

Till now it happened quit a few times
More than 10 time

vital radish
#

wats ur miui version 10.x?

neat rover
#

10.3.7

thorn juniper
#

After selecting different tires on the Lancer, you don't seem to be able to go back to stock tires. It just keeps the custom ones you had last selected.

deep wadi
#

Wow gameloft just given us a horrible update ,now a massive frame drop and lag in the game pls fix it!!!!

vital radish
#

I got zero ads to watch, #49115
it just shows "sorry, no ads" directly after tapping into anywhere ads can be watched

vital radish
midnight quiver
#

My adds wont work

#

I played like 4

#

Haven't got any tickets

vital radish
vital radish
paper phoenix
#

Stability even worse on S8+ after update. The fps drops are much more common and even the engine sounds start to get distorted

torpid pelican
#

Banner on TLE Is Not Downloading/Working

#

I Think Workaround is Enough for this

deep wadi
#

Car sounds are horrible now

#

With lots of frame drop.

vital radish
#

Engine sounds get glitchy when it reaches it's max speed

cunning cave
#

Are other people getting major lag issues on galaxy devices?

soft furnace
#

Optimise your hecking game! After your great(no) update, it started freezing so much on many tracks. Playing becomes impossible because of horrible fps drop. Before this update game didn't freeze so terrible

cunning cave
#

@soft furnace what device do you play on

soft furnace
#

Redmi Note 5

cunning cave
#

Hmm I've also experienced really bad frame rates

soft furnace
vital radish
#

How to fix this issue... Guys

#

@torpid pelican I have the same issue...

#

@terse creek that small icons means u have epic card for s class car in inventory...

potent root
#

@vital radish
Thats how they sound in real life

vital radish
#

@potent root im not sure buddy, it wasn't like that before the update

deep thorn
#

I canโ€™t play with my friend. His id is 7 character long, and mine is 6. We canโ€™t find same clans in asphalt server.
Are we in different game server? If it does, how to change server?

#

I think my friend is android and im ios, maybe that causes problem

vital radish
#

@vital radish I clean the cache but still same issue..

hard blade
#

is there a samsung app that can force the game to min settings and lower resolution?

vital radish
#

@vital radish i got that when i knew that you uninstalled the game

#

Maybe Internet?

#

Or try on another device

#

No Internet is fine

#

It's started since new update

#

What about another device?

deep thorn
#

Guys why i cant connect with my friend

#

Im iphone and he is android

vital radish
#

@deep thorn there's no cross platform play

paper phoenix
#

@cunning cave s8+ here lagging and sound distortion with lots of frame drops

cunning cave
#

@paper phoenix s10e here with heavy lag but I dont have sound on I'll see if theres a problem with that as well

paper phoenix
#

s10e doesnt have 60 fps ? @cunning cave

cunning cave
#

It does why?

paper phoenix
#

cuz they usually optimise the game for the device if they are going to bring 60 fps

#

on s8 it isnt the case so im not surprised that i am lagging

cunning cave
#

It never lagged before the update

#

And I doubt it's my phone since every other app runs smoothly

paper phoenix
#

same here

cunning cave
#

I've lost multiple mp races because of it

#

How about you?

visual cargo
#

Doo all you guys have the lag issue after update right?

golden bear
#

My game's lagging since I updated it, and it usually happens every time I get my game updated. But then, it normally stops lagging one day after updating the game, but it's been 4 days and my game didn't stop lagging. My phone's a Moto G5s Plus, Android 8.1.0.

vital radish
vital radish
visual cargo
#

@golden bear yeah same

#

And i have samsung s9

#

And its 9.0

rain furnace
#

My game constantly lags at US Midwest Samsung S8... Please this update hands too much bug.... constant lag... and glitch

visual cargo
#

Just pls let us play on 60 fps

midnight quiver
#

@vital radish Im an android user but I use Windows color because I like green

ocean garden
#

@Mina#5121 and @vital radish, I really need you guys explain to me what the hell is going on here. I'm using Android and this shouldn't happen to me. It keep crashes

#

These bugs tried let me leave this game

vital radish
#

@ocean garden that g60 looks like Alien car ๐Ÿ˜ ๐Ÿ˜ ๐Ÿ˜‚ ๐Ÿ˜‚

velvet saffron
#

More like a race car

#

Or a go karr

alpine pewter
#

Do you guys experience things that there are no ads available, in don't even watch an ad today but it already said you have run out of ads?

vital radish
#

@ocean garden what is your phone??

ocean garden
#

Samsung S8

vital radish
#

Oh

dreamy edge
#

Device: Galexy S8
Issue: Unable to play adds for SE, restarting app does not help whatsoever so dont suggest I try this.
OS: Andriod 9/One UI

Please can this be fixed ASAP, preferably well before the SE ends!! @vital radish

#

@alpine pewter I get this for the SE and normal Events.

alpine pewter
#

I think I'm gonna dm him

vital radish
#

@dreamy edge did u try reset id?

#

Ur phone setings>google>ads>reset ad id

#

always works for me

dreamy edge
#

Nope

#

I'll try it now TY.

#

Did you only need to do it the once?

vital radish
#

reset id then restart a9

#

yeah everytym ads dont work

dreamy edge
#

You a low key genius. It worked thanks! @vital radish

vital radish
#

๐Ÿ‘Œ

naive ridge
#

Hello I'd like to report something related to music credits

#

The song "Jump" is performed by "Pimps of joytime" not "joyride"

vital radish
#

Sometimes i can open Other tabs normaly,
Other times the game crash right after i open that tab.

#

This video is before the update,
But this still happening even after it,

#

May need more time to record it also

rancid stream
#

MY PARAZฤฐT

marble cedarBOT
#
parazit#3802 has been warned

Reason: Capital letters

vital radish
barren radish
#

2 bugs first game crashed and droped me out right now
Device xiaomi mi 8
Second i have never seen my car with painted tinted class

half smelt
#

The game requires you to wait until there's at least one ticket if you want to refill event ticket with ads

(xiaomi redmi note 5)

tawny wren
#

Anyone know how to enable max graphics on mi A2 sd660

barren radish
#

@tawny wren with root which it will not lead you on ban without root by downloading it from 3rd party websides may lead you on pernament ban

modest rose
meager mural
#

Thats not a bug @modest rose

#

They increased it

undone river
#

@sharp glacier nvm. I did it too

vital radish
#

On some maps, at specific points, the game becomes very laggy for a few seconds. (Galaxy S8, each race, same spot).

It's annoying becaude in multiplayer you loose that time against other racers

stone garnet
vital raptor
#

Gameloft is trying to get them removed from Google Play. Those apps will trigger the built-in anticheat software in the game.

stone garnet
#

I don't think these apps even works settings are illogical

manic crow
#

Is anyone else having lags/FPS drops all over the game? After the last update

dire hound
#

yes

vital radish
#

@vital radish hey buddy need advice...

#

@vital radish what?

#

@vital radish if I reset my android phone do I lose my rep level n all my garage of A9?

#

@vital radish if you didn't connect your progress to a Gmail account then yes

#

I have connected to my Google play game app n Facebook...?

#

I'm not sure about Facebook,
But google play is guaranteed gonna save your progress

#

You can use google alone

#

If you want

#

Wait, are your progress is connected to a google account(now i mean)??

#

Wait I m will show u my connect screenshot..

#

@vital radish is that alright?

#

Do you remember your google account password??

#

Yes

#

Then it's all fine

#

OK great Than you @vital radish I appreciate

#

Thank you

#

Np^^
I just wanna help as much as i can

#

Awesome ๐Ÿ‘ ๐Ÿ™‚

worthy plume
#

@vital raptor @stone garnet those app actually just PUBG GFX tool Remapped and Renamed to other games ๐Ÿ˜‚

#

Since when asphalt has HDR Graphics Setting

#

And thats how the guy gets his money from the ad on that apps

marble cedarBOT
#
Chubbiepenny69#3768 has been warned

Reason: Bad word usage

marble cedarBOT
#
Chubbiepenny69#3768 has been warned

Reason: bypassing profanity filter

warm grail
vital radish
#

@delicate cosmos yes it's correct time why..

delicate cosmos
#

nah all good now was just wondering before :)

vital radish
#

I keep on getting lag everytime the cars are around me and it is not fun

vital radish
#

@vital radish resetting my phone and erasing everything still didn't work.. I still get the same issue...

#

@vital radish maybe the problem is with your phone software

#

Changing system may fix that,
But NEVER Do that

#

But it was working for whole 8 months since new update It happens

#

Why not trying on another phone?

#

I have iPhone I don't have another android phone.. And as well in windows I m facing game crash all the time..

#

On any platform is that not loading images is happening??

#

I got confused i mean

#

From what i got,
Your phone system frimware have a problem with this new update.
Until they fix that from their side
Changing the system frimware maybe can fix that,
But it will remove all your (photo/video/everything)
And may soft-brick(stuck in booting) your phone system too.

#

Sso, you better have to wait them to fix it

#

And tell them about this too

#

I guess that might be the issue..

#

Never edit your phone system if you don't have any information with phone systems

#

OK thanks my friend

#

Np^^

#

And HEY, GAMELOFT!!!
UPGRADE those server's that make us able to play multiplayer,
I got Disconnected right in a middle of a Race even with a good internet
There are crazy people who may paid +1000 dollars for the items in the game,
Why not using that money to Upgrade the servers??

vital radish
#

True.. It's happens so much now..

hardy ruin
#

Can you add a 60fps option for High end devices? like Note 10 plus all the S10 devices and many more

vital radish
#

Yes I think so

#

If u go to virtual put high level performance I think that's 60fps

hardy ruin
#

No it's 30

cunning cave
#

The s10s have 60fps

vital radish
#

Warning for Android players!!!:
Never try to use this apps in a trying to make 60 fps available on your devices.
Because they are not working already,
And will activate the anti-cheat system in asphalt 9 that gonna BAN you in result.

barren radish
#

@vital radish anti cheat system won't be able to spot that because its doesn't even ####### works

vital radish
#

@barren radish nah, it works,
It works very powerful that may ban you for no reason

#

1 wrong mov..
Instant Ban

barren radish
#

I tried this in another account and when you apply the graphics that you want it wont stop loading

#

So its doesn't even works

vital radish
#

I know that Gameloft ban accounts when leaderboard events is about to end

#

They do ban hackers(and some innocent people sometimes) when less than a hour is remaining for a leaderboard event to end

plush blade
#

my game died yesterday at 11:00 pm ed the first time it happened

vital radish
hardy ruin
#

@cunning cave Thats odd because the note 10 plus don't have 60fps

cunning cave
#

Probably cause it hasn't been optimized yet

#

The s10s were like that for a while

hardy ruin
#

Well I hope gameloft will patch this game for the Exynos 9825

cunning cave
#

You have the note 10+?

hardy ruin
#

yes

#

it's run on 30fps with minor drops in the fps

#

but I think they need to optimized this for the note 10

cunning cave
#

Theres been lots of lag after the update

#

I have an s10e and was tempted to upgrade to the note 10+

hardy ruin
#

so why you didn't upgrade?

cunning cave
#

I feel like it would be better to just wait for the note 11

hardy ruin
#

Yes the changes from s10 to note 10 are minor

cunning cave
#

Does anyone else get a visual error where it says theres an upgrade in the cars look despite there not being anything

open arrow
waxen fiber
#

I have no engine sounds. I contacted support and they said to restart my phone, check my internet connection, and reinstall the game. After having a stroke from reading the response I did just that and it still isn't fixed. I dont even know how to respond to the ticket either, there are no instructions on how to do so

vital radish
vital radish
golden bear
#

Why won't you fix the performance issues already? It's been more than a week that I've updated my game and the frame-rates are dropping everywhere! The drops usually happen at the Caribbean, in most of the US Midwest variants, in some parts of the Himalayas, at the bayside of San Francisco, at the wrecked ship in Scotland, in most of the Rome variants and nearby the bridge part of Cairo. My phone's a Moto G5s Plus, android 8.1.0.

barren radish
#

@vital radish same and same device

#

Also graphics are glitching in replay

#

When device gets overheat

limpid light
#

Android users are destined to fail. They just dont care about us.

vital radish
#

Please, make optimisations for Android phones. Asphalt 9 is available for almost all the Android phones with 2/3/4 and more GB ram, but phones with 2/3/4 GB RAM lags so much, it's imposible to play. It's only can be playable making modifies on GLTools, but not all users can root their devices. Maybe, you can auto-put graphics for each devices, or make option graphics like on Windows 10.

barren radish
#

@vital radish sony xperia XZ1 Has 4GB of ram and it do not lags so the lag its not because of the low ram ๐Ÿ˜

vital radish
#

it depends in cpu

barren radish
#

@vital radish i thought for a moment that you were a mod ๐Ÿ˜‚

vital radish
#

no lag is for high end device

#

๐Ÿ˜‚

#

midrange device is = lag in a9

#

except f u root it and do magical tweaks

barren radish
#

But you should not forget that Magic can be spoted from the anti cheat system ๐Ÿ˜

vital radish
#

yeah๐Ÿ˜‚

torpid pelican
vital radish
#

Pizza Time Ticket Time

tawny igloo
meager mural
#

Glitch lol

twilit forge
#

Plz fix

meager mural
#

Lol

#

No keep ot

#

It

vital radish
meager mural
#

Hell Yeah

vital radish
#

@golden bear Have you changed your Graphics settings within the game?

Have you enough free RAM available?

#

@barren radish So it's not specific to my installed apps and RAM, great :D

But I can't confirm the graphic glitches while watching replays. My device was at 42ยฐC as hottest temperature, maybe that's why I can't confirm it.

#

a9 is hving frame drops n0w and also mp is very lag

#

@vital radish may I ask for your device?

delicate terrace
#

2 Egoista events and Trion one disappeared ๐Ÿ‘€

barren radish
#

@vital radish and my device xiaomi mi 8 lags and my previous device samsung galaxy note 9 was lagging its not device fault its from the game itself its not well optimized

vital radish
#

@vital radish poco f1

#

i can see d car position number jittering๐Ÿ˜‚

hardy ruin
#

Please add 60fps to the high end android devices its really a shame that, my Note 10 Plus with Exynos 9825 7nm chip with 12gb ram can easily run at 60fps

vital radish
#

@twilit forge wait that's illegal๐Ÿ˜‚

#

@vital radish yea me too.

vital radish
#

@neat rover me too.

neat rover
#

I played a lot for top 3k if I loose that coz of this I am gonna leave this game for good

#

@vital radish to whom should we tag to get attention now

vital radish
#

@vital radish

#

@neat rover oh, and servers are down

#

For something

neat rover
#

This is the only time I get to play and today is gonna be wasted ๐Ÿ˜ญ

golden bear
#

@vital radish My game wasn't dropping frames before the last update, so I don't think the RAM available is the problem. And my game's at the lowest settings.

vital radish
#

@golden bear Well, okay, so it seems to really be a problem with the game itself.

I was just wondering because I can't confirm these issues on my Mi 8 with highest graphic settings.

vital radish
#

same

#

i cant play mp. most of d tym cars r blinking red even my wifi is ok that i use everyday

vital radish
#

@vital radish I had fixed this issue 2 days before.. I change my play store regions.. Now today again I have the issue sameb...

vital radish
#

i play other game my ms is ok very low. but wen i play a9 mp it l00ks lyk 1000ms๐Ÿ˜‚

#

slow a9 server

nova hatch
#

Why do I get pop-up ads in the main menu and others people don't? Could you guys add your country flag if you have the problem?

vital raptor
#

@nova hatch it could be a rogue app running in your device causing ads to pop up where they normally wouldn't.

raw rivet
#

Also, paying at least $1 will remove ads in menu

nova hatch
#

No, this is selective mailing of ads according to certain criteria. It redirects to Gameloft site.

raw rivet
#

Is it ads for other Gameloft games?

nova hatch
#

@raw rivet, yes

raw rivet
#

It's because you haven't spent any money @nova hatch

vital radish
#

ah i hv that ad dungeon hunter in menu

#

๐Ÿ˜‚

vital radish
vital radish
#

I passed the regera(witch is in 2nd place).
And i got 4th place.

#

@vital radish that happens a lot its coz of server it shows ur internet is down n other guy have better wifi..

#

Well Well,
Let's see about it.

#

I guess i figured out how this happens

vital radish
#

a9 server is stone age br0

#

๐Ÿ˜‚

midnight quiver
#

No adds

#

Its been like that for two days

vital radish
#

@midnight quiver settings/google/ads/reset id

barren radish
#

Nope

#

Stop getting out of this game then

#

๐Ÿ˜‘

vital radish
#

@barren radish tell the other players around the world about that xd

raven field
#

Tried reinstalling and restarting and all that stuff

vital radish
#

How can I enable ads to fill the gas tank?

#

My ads are disabled

vital radish
#

@barren radish i missed to mention something

#

@barren radish that's is just an example of how the issue is happening

#

There are other ways rather than just quiting the game by ourselves,
Like sometimes when im in a Middle of a race, and suddenly a pop-up window comes out of nowhere and close the game,
Until i close the other window and back to the race, this issue Will happen

midnight quiver
#

Can't open it

snow wharf
#

I played 3 mp races and it showing connection error at the time of increasing the ratings

rugged sandal
#

(bug) missing club chat :/

#

work again after restart the game

rancid grotto
#

I cant play events because of it

potent root
#

There is an issue... i watched 5 ads to "reduce fuel refill time by 20%",and it didn't say synchronizing.. basically I didnt get the reward for watching that ad

#

I cleared cache,data,forced stop the app and reinstalled the app but nothing..

vital radish
#

Same club

#

I can't claim the reward due to this bug

#

Hu everyone is 5/5 , but I only see 4/5. Damn it gameloft

rose plinth
#

I and at least 1 more in my club have the same issue as ULTRA, showing 4/5 compete despite basically the whole club completing it.

#

My clubmate that it's happening to left and rejoined and it didn't help.

vital radish
#

I saw this bug in the aperta event

#

It might get solved

#

But gameloft must know about it

small drum
fathom rapids
#

I am also facing the same issue..

#

But, my clubmmates have all claimed and played

vital radish
#

I have the same issue

#

@vital radish

umbral inlet
north gulch
#

I finished in 28.335 but didn't get the reward. The information days I'll get it when being faster than 28.500

#

Ahh ok

undone socket
#

Do you have a 4 star?

north gulch
#

Sorry I didn't realize

#

Thx mate

undone socket
#

๐Ÿ˜ถ np

dreamy edge
#

Please fix the AD ISSUE, it's frustrating having to reset my Google ID like 10 times a day just to watch a few adds in game.

It seems like after every update theres always yet another major problem w A9. @vital radish @sturdy grail

modern verge
vital radish
#

Can't claim club rewards because of a bug all my club mates got it

glad goblet
#

I've haven't got the free rims when entering the game for lancer and AMG, im the only one?

worthy plume
#

@vital radish look at all these Club Reward Bug

vital radish
#

As you can see my club mates have claim the reward but I didn't get

terse creek
fathom rapids
#

@vital radish @sturdy grail could you please look into the club rewards bug for SE? A bunch of us are facing this issur

#

Tried clearing cache, restart phone uninstall and reinstall of game.. nothing has helped

sleek kraken
barren timber
#

@vital radish
Sry for tagging ๐Ÿ˜…,
But there is kinda issue with bluring for high end devices when the counter starts in (Rush minute in San Francisco),
Some things are not getting blurred when the counter starts(when everything should be blurred except the car if I'm not wrong)

#

There are some other places too,
But i don't remember where exactly ๐Ÿ˜…

ruby fog
#

Damn, this club reward NEEDS to be fixed. It's literally on every platform ๐Ÿ’€

blazing sundial
#

Frame rate bug still not fixed

hushed heron
#

Itโ€™s the weekend. GL is closed. Be quiet.

winged yoke
#

When I tried to remove the scoop from my Lancer, it didnt work

vital radish
#

Those are happening in 1 frame(or 2)

barren radish
#

@vital radish Device?

vital radish
#

Poco f1
Snapdragon 845๐Ÿ˜…

#

Still having it

barren radish
#

I have the same issue on Xiaomi Mi 8

vital radish
vernal cradle
#

Its some kind of synchronization error. My list of club mates bps differs from others and it shows only 4 people completed club reward on myv phone while my club mates shows 5 people finished

#

Thus they got the club reward and I didn't

timber tendon
#

till now , i couldn't progress like this ...

#

i have also LEFT AND JOINED the club , SHIFTED to another club but came no avail , even worse than that ... sorry for 'caps lock error' ๐Ÿ˜‡

modern verge
rain comet
#

I have the same problem with @sleek kraken Please help us out

#

All players played and won the race but only 2 of us seems like won

outer jay
#

Same problem for me and my teammates

vital radish
vital radish
timber tendon
minor dome
#

So the advertisement bug and the bug in event tickets and the bug in the how are mates doing senna event, still not fixed?

#

Day 1 problems should have been sorted after a year

cunning cave
#

I got like 13 ads for senna

#

Today

vital radish
vital radish
#

@vital radish Is your device short of memory? This may be indicative of system overload, as my observation goes.

vital radish
#

wat overload. sdm845 6gb ram wil overload๐Ÿ˜‚

meager mural
#

Thats a problem for a lot of people

#

It will be Fixed

#

And u have a month left of the event

plush blade
#

but that ugly bug doesn't let me claim any of the club in the senna event

neat rover
vital radish
#

yeah it als0 happen in my other phone wen i press so quick

#

or after getting reward

#

@neat rover @vital radish
same here with Poco f1

nimble cradle
#

Hello Guys. My status for Senna event is not working properly. I cannot claim team BPs, as I can only see 2 other team members playing, when in fact all of them are. Am I the only one?

still remnant
#

The TVR bundles disappeared from the shop for me. The king of the fall packs are still there

vital radish
#

Hello

meager mural
#

Hello

vital radish
#

Nasฤฑlsฤฑniz

#

Tรผrk var mฤฑ

#

YokmuลŸ amk

#

Neyse

#

Where are you from

meager mural
#

English only

vital radish
#

Sanane aq istediฤŸimi yazarฤฑm

#

Turkish only

meager mural
vital radish
#

Where are you from

#

Thanks

#

ฤฐm turkish

#

PLAYER Id?

marble cedarBOT
#
Vansayk#9260 has been warned

Reason: Capital letters

vital radish
#

Oky

#

PLAYER ID

meager mural
#

I dont want to join ur club

#

I already have one

vital radish
#

I didn't say join. I said let's be friends.

meager mural
#

Theres no cross platform

#

And theres no friend system in the game

vital radish
#

I understand!

marble cedarBOT
#
va#6312 has been warned

Reason: nsayk#9260 this is an English only server.

minor dome
#

Doesn't show team members bps properly and also only some of us can claim, no member has left or joined so hmmm, broken ๐Ÿ‘Ž

vital radish
#

Game is lagging so much..gl fix this..it's almost unplayable , specially 2 lap mp

#

yeah feel lyk 24-25fps in shanghai

neat fiber
#

I am not able to connect to mp, pls help
My id:- 66a11

vital radish
#

There is a new problem with lagging

#

When the game laggs alot (or get a long framedrop) it does effect the responsibility time of the buttons too(in tap to steer manual mode) that make the buttons not respond as fast as we tap on it, and that results in........
Well anyone can know it.

rocky mauve
#

The game lag is soo horrible that I have to make A9 the only app open to play a non laggy game. Also the break button is not respond properly as I need to tap twice for the car to brake which is makes it hard when I'm taking risky speed tricks even more risky because I would need to break much earlier to avoid wrecking

fathom crystal
#

Guys club rewards of people in same club

rancid grotto
#

Game got many bugs, Sometimes my touch doesnt work at all in mp, Plus sometimes it freezes for 10 secs and then continues making me last in line, it happens in like 1 out of 15 races and sometimes the game just crashes. Please fix this.
My platform is ANDROID and my device is samsung galaxy s8+ with android 9.
Dogtag: 44961a

vital radish
#

About the claiming problem: my clubmate couldn't claim the reward in the Senna event but he realized that if other clubmates that couldn't claim the reward too, play the event and accomplish the conditions, then the game let them claim the reward. For example: 15 players don't have the problem but 5 do. If those 5 players accomplish the conditions only then, they can claim the reward. Idk if I'm explaining it properly, English it's not my first language. I hope it helps.

vital radish
#

In the "How are my mates doing?" section of the SE, look after your clubmates that don't have any blueprints, those players have to accomplish the condition in order to claim the reward.

warm quarry
#

Please solve This bug

fathom rapids
#

@vital radish I understood what you are saying.. but in my club, I am the only one with the problem

sturdy grail
#

If you are experiencing issues with the ads, please join forum and provide additional information to help us investigate the problem: https://forum.gameloft.com/viewtopic.php?f=2328&t=688005&p=3807597#p3807597

fathom rapids
#

@sturdy grail any update on the club rewards issue?

vital radish
#

IMPORTANT When reporting an issue, please remember to follow the steps from the pinned messages as we won't be able to look into them if required information will be missing.

low torrent
vital radish
#

Try to close and open the app

#

It worked for me

low torrent
vital radish
#

๐Ÿ‘

outer gorge
#

no word yet on fixing the 4/5 club reward bug in senna event?