#🤖・android-issues

1 messages · Page 30 of 1

copper sinew
#

Paris Sacred Heart crash.

Norway, Singapore, Paris, Rome, Tuscany etc...

Android improve performance quick.
Thanks
@solar quest

calm oriole
kind stratus
#

Same thing happened to me twice, all I had to do is reopen the game

wicked quarry
#

Gameloft, you updated the garage levels but not the legend store! What kind of tomfoolery is this?

shut oasis
#

@solar quest this is really unhelpful saying a hotfix will be released to help the lag being faced by so many android users. Surely this is an issue that demands priority... especially as unite should be a level playing field

#

And why should I lose T coin?? I win BPs but you punish me??

royal cipher
#

Suckloft sucks

coarse orbit
#

Same problem

shut oasis
#

@solar quest Having played the trash mp1 I feel you're missing the point with how terrible the gameplay lagging is.
I have gigabit per second wifi speed which is average around 600mbps to device. (Samsung galaxy S23 Ultra .... there isn't an excuse for the disparity that android has against other platforms. The other disparity is gold 3 being matched with gold 1 or higher and not having the full garage I've gained over the years really is a poor move from scamloft. Asphalt Unite is in name only, a disgusting way to launch what should have been an enjoyable experience. Failing in every possible way, I hope you're not expecting my wallet to open any time soon.

sweet cosmos
#

Bro what happened to this gamedead

#

It doesn't matter to loads of a game that keeps more updating this

#

Even the nitro bar is invisibledead

weary tartan
#

They should have a download shaders option so we don't get these kind of stuff

dreamy lake
#

I'm having issues with FPS and "performance mode" it's just cranking up the fidelity and not actually giving good performance on low end phones

#

I actually put the FPS to 60, but it doesn't translate to the actual game, just garage has 60, and it's not even stable

gentle aurora
#

Reported by prayers said @solar quest apparently where prayers now not players prayers

merry crystal
gentle aurora
copper sinew
#

Huge LAG-FEST problem, sometimes crashes

In: Norway, Singapore, Paris, Rome, Toscany etc...

Thank you

half wigeon
indigo sparrow
copper sinew
#

@solar quest ask Experienced gamers who loves Asphalt to select MP rewards, choice of cars, points etc....

jagged river
#

any updates on the lost progression problems?

sonic onyx
#

MP1 is a complete disaster for TD. There's a reason most card sit and collect dust. TD can only compete with a select few cars and they're now unavailable or not when needed.

neon hound
#

Remove this

hearty hawk
lean helm
#

Phone gets automatically in reboot mode after Playing from mobile data

#

What is this bug

lean helm
#

True

daring turret
#

Hiya i cant play it from my android device

#

its stuck on black screen

amber trail
#

Constantly Crashing even My Graphics Settings Changed Performance to Default Itself!
I am Facing Whole lotta Lag in Daily Events and Special Event races!
Please Fix these Bugs and Lag for Android Devices

cedar agate
#

I want to share a problem facing opening Asphalt 9. It had been before Asphalt 9 unite update and after update. I am sharing a screen video as a proof. This error is different and never seen before. I tried in customer care service but still not get the solution of this problem

#

If someone know about it pls give the tips

half wigeon
#

maybe underage policy? did you try to go higher than 16 ?

covert widget
#

seems like you have a lot of apps running in the background, judging by your notifications ☠️

shrewd hull
#

@solar quest Please Fix the lag for android user I’m not facing any lag though 🙏🙏

solar quest
cedar spade
#

I'm having connection issues. Tried both fiber connection, VPN and mobile data same issue.

tight moat
#

Why is C in the shop but it was A???

daring turret
cobalt fern
tight moat
#

._.

ivory oar
#

Wanted to go to the game store. Frozen with a black background and music. Textures sometimes blink.

odd oar
#

dear @solar quest i cant add OTP code in my device Motorola G8 Plus android 11 stuck on otp screen no option to enter code

daring turret
#

Or take another device (your mom,dad, bro,sisters phone) and sign in your mail enter code from there

odd oar
daring turret
odd oar
#

i re-download game twice but same email and password screen is okey once i came to that screen no option to type pass code in that box

crystal patrol
#

Snapdragon 870

still lion
#

lol it's not asphalt: unite, it's asphalt: bugs and lags

jagged river
nova drum
#

Do anyone know how to install asphalt 9 China because I can't play unite it not optimised for PowerVR GPU

crystal patrol
cobalt gulch
still lion
gaunt solar
gaunt solar
bright plinth
gaunt solar
bright plinth
wind gale
bright plinth
quasi pendant
quasi pendant
still lion
#

endless loading

#

gameloft: oh my god it's a zombie!!!
zombie: gaameeeloooffftt fix buuuuugs and laaaagsss

spare pasture
#

When I am going to get my account back @solar quest no cc reply too

#

It's been 6 or 7 days now

slate bone
#

What the hell is this???

spare pasture
slate bone
spare pasture
#

@solar quest atleast give me a reply

still lion
slate bone
#

Yeah I tried
And it worked in the third try 😅

still lion
#

congrulatuons🎉

fresh gust
#

Can't see the track @solar quest @lethal nimbus

hearty hawk
#

How to link Android and playstation with my ID??

opal heron
vital radish
hybrid hound
#

Hello guys can anybody please tell me why I didn't receive the welcome reward🥺

cedar agate
#

@solar quest dear my friend why did it come.

#

If someone know why it happened. Explain me and how to fix it.please🥲

weary wharf
ivory oar
#

hangs in the race again. It is impossible to play. It is a pity to part with the game.

weary wharf
#

ALU in low graphic = asphalt nitro 🤡

cedar agate
#

I think Gameloft keep Asphalt 9 Legends Bug

ivory oar
#

I think I need a new device or android 13. I'm trying to play from Russia. Maybe foreigners get a different version of the game. Or they have an old server.

rigid dagger
#

@solar quest my account has been reset from the day of update is there any solution

#

And the customer care is also not replying I texted them 2 days ago

solar quest
rigid dagger
solar quest
jagged river
#

Can they recover accounts by the name?

#

i hope yes because that's the only thing i can remember

primal willow
#

Is the in game chat broken?

jagged river
#

Shut up

leaden plume
simple elm
queen fractal
#

@vocal reef scam

vocal reef
#

thanks

queen fractal
#

Ok 🙂

jagged river
#

Asphalt: Bugs Unite

cedar agate
#

@rigid dagger I tried upto 100 but still shows the same problem

charred wave
buoyant belfry
#

What's this?

slender kite
#

@solar quest why always crashing

idle sonnet
#

I just reinstalled like 3 times the game and it doesn't load the game. Every time I open the game after watching the Gameloft intro it turns into a black background for hours. Why?? (Btw that only happens in my phone)

heady drum
#

Chat is not working:

#

Please also make it bigger, so people don't need a microscope to read it. Thank you!

half reef
#

@solar quest i noticed an insight that when i play multiplayer, i get insanely high lag spikes, especially when i am close to other players. When other players are far away, not visible in my screen, the game runs smoother
Still it gives lag spikes and frame drops on specific locations like on Paris near Eiffel Tower

lapis nest
ripe turtle
#

I've noticed one graphics bug /glitch there . On default graphics on Android there is shadow of the car visible when the shockwave is active only .And when there is no shockwave there is no shadow .
Don't know if it's device specific .
Model - Iqoo 11
CPU - Snapdragon 8 gen 2

idle sonnet
lapis nest
grizzled mirage
#

Guys i can't inter the game

ripe turtle
grizzled mirage
#

It seems lag on the log in screen and can't inter

lapis nest
grizzled mirage
idle sonnet
grizzled mirage
#

My friend use poco x6 and it got the same situation

idle sonnet
grizzled mirage
#

But in ios and xbox work fine

lapis nest
quasi pendant
grizzled mirage
#

It've been that since ds9 released

grizzled mirage
#

Also my phone start overheating while log in

worn monolith
#

6 star but stock rank?ded

pure creek
#

Peris map is lagging
Specially this part of the map lags badly

grizzled mirage
worn monolith
grizzled mirage
#

Nah i played ds8

#

Absolut is max but sth wrong with it

worn monolith
grizzled mirage
#

It's max but 1 star?

lapis nest
grizzled mirage
#

It started glitching and automatically throw me back to home screen

#

It crashed i afraid

lapis nest
grizzled mirage
#

It works perfectly fine on ios and xbox

#

Can't take my id rn

grizzled mirage
hybrid hound
#

Can anybody tell me why I didn't get the welcome reward

stuck zinc
#

SORRY TO PUT THIS SUGGESTION HERE I DIDN'T FIND SUGGESTION MODULE

I would like to suggest you that please add bucket system in game as I want to buy multiple item same time I need to do separate payment each time so it's better if you add bucket so we can add multiple item in bucket then we can pay all item instant, hassle free payment eyesrolling

#

@idle sonnet

vital radish
#

Gameloft... Why not put an "anti aliasing" option in this game, that's horrible

#

It's disgusting to play this, it looks like a Gameboy Advance game

stuck zinc
#

Mate Read above post if you have right medium please share with higher authority

idle sonnet
#

Well just wait to a mod to answer u

ripe turtle
lost viper
lean kiln
#

huracan evo in world league 2024 doesn't exist. club chat does not show messages.

still lion
last thunder
#

Where can I get redemption codes?

still lion
#

What is this?

mystic hedge
#

Heyy need a help to save my club setting as it saying error to connect to server
Anyone have a tip?

lost viper
#

@quasi pendant @lapis nest Since the recent update, the game worked fine for me but after a day it started getting stuck on the loading screen and then I'd only be able to get in after reconnecting the internet on the phone. It worked for a few days with no issues with that method but today that stopped working even though I didn't change anything on the phone

Now it only loads the game randomly if I switch between apps once it gets stuck on the loading screen

I noticed that it had also signed me out of the Google play account for ALU, so I re-assigned that to the game but it hasn't sorted the issue either

I've reinstalled the game thrice and it worked fine for the first launch each of those times but the issue returned on the next launch. I've restarted my phone each time and tried another internet provider but the issue still remains and now the game constantly shows me as offline so the in-game chat doesnt work and I can't send or see any messages from my club

I'm using a Samsung S23 ultra. I hope you can help me with this as I'm not able to play the game properly due to this strange issue

lost viper
lost viper
# mystic hedge Yupp

Hmm, the other option is that you give someone else the leadership if you can trust them to return it to you 😁, leave the club then rejoin it and get back the leadership to try to update the club settings. Hopefully that works

mystic hedge
#

What if I uninstall the game and try again but
Will I lose any progress?

lost viper
#

Hmm, you won't lose progress as long as your profile is assigned to Google play or a gameloft ID so it's worth a try in that case

mystic hedge
#

Ok
I will try it
Am already connected to Google play Facebook and game loft id

lost viper
#

Ah then it should be fine 🤞

orchid aurora
#

facing some issue while opening the game. it get stuck on starting page

mystic hedge
lost viper
lyric tundra
#

Probably not a priority eyesrolling but some cars wheels are not touching the ground

lost viper
orchid aurora
mystic hedge
lost viper
quasi pendant
# still lion What is this?

HI @still lion what device are we playing on and let me see if i get this right,
when you start a race you get the bug in the first picture but if you open the in game menu it looks ok ?

quasi pendant
still lion
quasi pendant
quasi pendant
patent orbit
#

I cannot login on android.

#

I get a blank screen with nothing written on it. I cannot send a picture as discord has it disabled here. I've tried everything and would appreciate some help

willow vale
#

Do we have to pay to see the car 💀

patent orbit
willow vale
#

This game is Fully cooked

patent orbit
#

This screen lasts forever no matter how much i refresh. I've tried everything

patent orbit
#

I even restarted phone. Nothing helps. I can't even login to contact support

willow vale
willow vale
patent orbit
#

It's like I've been banned or something. I don't know how that would happen. I just get the endless blank screen

still lion
lost viper
willow vale
gentle aurora
#

I want a refund on all my items God I hate this game because of the lag and crashing that happens

stiff dirge
#

@solar quest it's been almost whole day like this. Can you fix it please!

#

@quasi pendant

gentle aurora
#

@solar quest please fix this game issue I'm using a blue view 5 ,The game is barely even playable your lucky if you even get in a race without wasting like 3 fuels or more I mean I love playing the game but when the game crashes it makes me not want to play it more and more because you don't get a fuel back when the game crashes it's so annoying when the game crashes too

#

I literally waste 3 minutes of my life waiting for the game to load just to watch the game crash like duuuuuuude

quasi pendant
wanton cave
# patent orbit

You need to clean the cache. It happened to me 2 times so far.

gentle aurora
young kernel
gentle aurora
young kernel
#

And what did it do

still lion
#

lmao and how should i play if i can't level up?🤣

young kernel
still lion
#

i'm haven't drawings to raise the level

young kernel
gentle aurora
# young kernel And what did it do

The game downloaded and let me play with no crashes for awhile one unite first launched but 2 days later after game release the game crashes when I use certain cars in races and play Himalayas and any other map but that was before I got my account back too

young kernel
still lion
young kernel
gentle aurora
#

I wish Gameloft would actually try to fix their game asphalt unite legends It doesn't seem like their even trying

still lion
young kernel
still lion
gentle aurora
#

Like the game will run smoothly then the game will crash when I get on like a daily event or special event race

young kernel
quasi pendant
stiff dirge
still lion
still lion
raw orbit
#

@asphalt fix yall game look at this, this is disappointing. Atrocious gameplay not even sure how I Finnished a lap

indigo sparrow
#

Starway is literally almost unplayable

left moth
#

When they will reply back 😔

still lion
#

text and icons bug

inner minnow
copper sinew
#

Lol

raven kite
stiff dirge
#

@quasi pendant it's been more than 8 hours now. But not even a single event is showing.
ID: u-0453h2
Device: Realme C25S

undone mortar
#

it's been a week but i still cannot get my account progress back

novel trellis
jagged river
paper mesa
#

I was thinking of dedicating some time to the game and they screw it up in the worst way, they just need to keep us like this until the next season update. Because the way this is going it seems that they have no intention of fixing it.

jagged river
#

hope the team is working on it

raven kite
#

no exit button, no way of exiting app

spare ridge
#

@solar quest The Legend store hasn't shown any new cars since alu launch.
Pls update the legend store like u promised to

storm kestrel
#

@solar quest @quasi pendant

gentle aurora
#

@solar quest @quasi pendant please fix shop, the shop won't let me purchase stuff keeps saying outdated shop also the game crashes like 1 minute after I enter shop please fix this thank you

gentle aurora
#

The greeeen it hurts to look at

runic ore
#

Play Games Beta has really buggy graphics too. Used to get proper flagship graphics and performance before update, now it's worse than many low-mid range smartphones out there

pure monolith
jagged river
jagged river
storm kestrel
cedar agate
#

I had put more +18 age but still it's not opening after accepting the it

#

Why it happen guyz
Pls help mee

upbeat frost
#

Is the in game chat broken for everyone, or it's just me?

spare pasture
#

@solar quest when I am going to get my account back 🙂

covert quarry
sweet cosmos
#

Bro when I enter the game it starts Flickering

#

This happen to me when I was bored

tawny summit
signal vapor
#

Poco X6 Pro ...
My phone was restarted itself while watching AD. (Happened 3x times or more)

reef schooner
#

@solar quest please solve this issue 😔

molten patio
#

Dear developers, give me back my account, which I have been developing for 4 years!

was: Android, 18 lv, nickname ¢∆LL-M€-∆GN€$, id a-966g5h2 / devildarkness134613@gmail.com (facebook, gameloft id)
has become: Android, 1 lv, devildarkness134613@gmail.com (facebook, gameloft id,)

After updating the game to Unite, I was able to play on my account for some time. However, the next time I logged into the game, I lost all my progress. Please restore access to my account. I used facebook with the following email address to synchronize: devildarkness134613@gmail.com, I also created a Gameloft id with the same email. My attempts to restore my account on my own have been unsuccessful. Two new accounts appear with zero progression between which the game asks you to choose. Help!

slate bone
#

@solar quest , @lethal nimbus bro when are you going to fix the lag issues in android???
I mean all the events are coming to their end and I am not able to play those events (which I was very very excited to play) but because of you guys I cannot play it because it lags like hell ( it's not a 25gb game in android, then why it is lagging so much? 🤷‍♂️) . Please tell us whether you guys are going to fix it or we have to grind our a₹₹es to buy a new high level android that can run this game smooth.
And please give us a list of android which can run ALU smooth.

copper sinew
#

To improve ANDROID performance in Singapore, please make things fixed NOT MOVING , like lights or things moving, UNTIL it's NECESSARY. This map is just overload with things moving that we don't need...
Same thing elsewhere.

In Norway, in performance mode, we should be able to see water geyser a bit, because it's affect gameplay, in this case it's NEEDED.

Laggy maps:

  • Singapore #1
  • Paris (crashes)
  • Norway
  • Rome
    -Toscany
  • Himalaya crasches

Before I was 60 FPS, FLUID High Graphics. with A9, with a Snap 636 and Adreno 509 !
Bring back old graph Engine joy !
Thanks for your work
@solar quest

raw orbit
jagged kelp
#

Why yesterday I can't play asphalt legends unite for no reason at all

young rune
#

Also Gameloft support is very indifferent. I haven't received a response for 40 minutes

austere fractal
#

I can't save my club settings for 7 days!! - server error notification - could not execute action on the server (2)

So I can't claime milestones and I can't enter the club menu.

@solar quest , please fit it. Thanks!!!

covert widget
royal cipher
worn harbor
#

GL after you win a few reces

bronze egret
#

I could play high grapics 60fps with previous engine, now default 30fps, what's the point with lighting we can't see? huge bummer before nfs mobile hype

hardy ivy
#

There's a time where high settings look different. The game sometimes looks worse without some visual effects but also sometimes looks better with some visual effects. For example there's a time when the game has bad reflections and no godrays but there's also a time when the game has good reflections and godrays. Any other android players experiencing this?

worn monolith
#

Max absolute at stock rank dead

distant salmon
#

Experiencing, some issues with gas not Refreshing when game is close

distant trail
#

Join my live stream in the voice please

warm marten
#

Is anyone facing an issue while logging into the game?
When I try to log in, it shows the Gameloft logo and then blacks out. After a while I can hear the lobby music starting to play but still then the screen stays black. I just want to know if I'm only facing the issue or is anyone else also facing the same.

lapis nest
warm marten
#

I can see nothing, the game is just black. I can close the application but then when I try again it shows the same thing

lapis nest
#

not close, but minimize. Put it in background, and then restore it to foreground, without closing the game

warm marten
#

Oh, it's working now. Thanks🙏. But I'm also facing connectivity issues in the game. My network connection is fine but it still shows the error somehow

livid kettle
grave mantle
#

No chat club broken severals days ???
Solution ?
Thks

raw orbit
lapis nest
raw orbit
lapis nest
raw orbit
#

Nope

lapis nest
#

ok, thanks a lot, I forwarded your issue to the devs

raw orbit
steep otter
lapis nest
silent cove
cobalt gulch
stable minnow
#

I have a chat black bord

rotund moat
cobalt fern
stable minnow
#

Solf my problum

polar python
#

My game is not running

#

What can I do now

hot nacelle
sturdy canyon
polar python
#

Hi when I log into game it says connection error

#

What can I do now

covert widget
soft slate
#

When's the optimization fix coming

wicked quarry
#

GL, you ruined MP. Shame on you. Try playing your own gacha game to see how "fun" it is. 😡

steady aurora
#

Hello
I want to know if I link my android account on windows... Can i play with my account on the computer and on the phone?

willow warren
winged cipher
#

Jogo tá fechando do nada no android, mal otimizado, p2w game... cambada de inútil. Asphalt U trash!

mint wigeon
#

Idk it's an issue or not but u will show it anyway if I win or lose a race in mp2 I don't get show up my points how much I get or lose @solar quest

glad juniper
#

@solar quest , why don't the diagrams of collector cars 1 and 2 appear in the Legends store, or in other packs? Is this a flaw in the game, or was it intended to be this way?

wanton nova
#

Platform ANDROID
Failed to connect
Internet is stable
I tried resetting data , reinstalling, vpn but nothing works

winged cipher
torn widget
#

The game has SERIOUS problems of performance in Android!!!

steep otter
#

The game has SERIOUS problems with login )

steady aurora
unkempt torrent
#

Plz expand ingame chat sms-20 chars is not enuf 2 maintain a helfy club dynamic..
e;b"' WOLVES PACK..

spare pasture
#

It's been a week now give my account back @solar quest

red nimbus
#

Redmi note 12
8/256
Snapdragon 685
Adreno 610
Please fix and optimalization for this game

raw orbit
marble cedarBOT
#
matcu1200 has been warned

Reason: Posted an invite

willow vale
sharp hedge
#

No one is able to login into android version right?

#

From 12 hours?

willow vale
reef schooner
sharp hedge
#

It's stuck in the initial loading screen and bgm is also getting stuck

reef schooner
# reef schooner

why change cars only for trion and egoista hunt?? are we players here to forever hunt for a these two cars ?? @solar quest

willow vale
#

I tried opening the game but its just a balck screen with the bgm and nothing else

reef schooner
#

if u wanna change, change it for all car hunts

willow vale
#

K im in
And gt frankile just lookin cool as air🫥

reef schooner
#

so only for useless car hunts the cars r not changed !!!

steady aurora
willow vale
sharp hedge
reef schooner
winged cipher
#

Android full of defects and they launch DS to make $$ profit. Trashhhhh

reef schooner
#

so i would request greedloft to stop making fool out of us 😓

reef schooner
dreamy dragon
marble cedarBOT
#
matcu1200 has been warned

Reason: Posted an invite

reef schooner
#

no matter how big these issues get😓

#

although even i've done p2w sometimes but they just don't care this time 😔

lapis geyser
#

Because buggy chat is back online? 🤣😂😅

wicked valley
#

I'm getting that too.

#

Also in iPhone

untold barn
#

Awesome idea for a game but the functionality is awful!!

gentle aurora
#

@solar quest please fix this the shop is super laggy and causes the game to crash please fix this thank you

#

I never had this problem with a9

reef schooner
stable minnow
#

Unite version is fail version ×
Asphalt9 lagends is 10000%good and nice all agree with mi

reef schooner
#

if u all can't address an issue on ur side then make arrangements to increase time for all events on which u guyz can't resolve till monday. You need to respect the time of ur players!!! @solar quest

#

we players are not mad we've been playing the game a9 since many many months together and for some of them years together and now in unite our issues stay unresolved :-((

copper sinew
#

It crash in Himalaya !

still lion
#

too few credits for that amount of tokens

dark furnace
#

@solar quest Just a observation that could help fix the performance issue on android maybe. I used to play on PC and i remember the fps was around 2-3 when the game don't need too much of rendering like when the game starts. it stays at 60 only when i am in race or does some change on the screen. Now, with Unite, it seems to have more fps consistently on every page of the game irrespective of the change in rendering. (Most propably because the background is dynamic now). this might cause a lot of load right ffrom the start of the game. PCs can handle them fine but I guess the mobile device might be unable to hangle it well.

#

ignore my observation if it's irrelevant to solution.. Just trying to help

still lion
#

lmao

upbeat owl
#

Welp... I keep this game reserved for the future... But I need my dose of racing, so I think I look for another game for the meantime 🤷

slender jungle
#

Hi

winged cipher
sharp hedge
ionic crescent
#

the start of every race is very unfair for some reason, i mean the game wastes all the performance on rendering and its only 1-2 fps when it loads or render something, tottaly the paris is the laggiest ones when you get close to the tower and trees, it stops the car from moving when the parts of the map is not completely rendered while the other players are playing normally on devices that has higher specs,

sharp hedge
# sharp hedge

For me it's stuck in this screen and the BGM also get stuck it's like keeps coming and going

sharp hedge
copper sinew
#

Can't play PARIS
Always CRASH....

merry crystal
reef schooner
#

i didn't get class A, and other two packs in rewards yesterday and now this?? @solar quest

spiral aspen
hollow ravine
wanton nova
worthy meadow
jagged river
slate bone
tropic zephyr
#

Game crashing 😭🙏🏼

obtuse plank
#

Hello. My issue is at Cliffhanger in Multiplayer, I knocked someone and got knoked in same time. After respawn my game ruined until I got DSQ and -10 points. Just for glitch... Those who are blicks sensetive do not watch video.

halcyon yew
#

Freezes and low resolution (HD before unite now 1/2 of hd res)

grave bison
#

What hear about resuming progress

ebon canopy
half reef
pine fog
#

import part daily mission bugged

hollow herald
#

Anyone's graphics improved??

honest fiber
#

It's been long 8 days AND I DIDN'T GET BACK MY ACCOUNT/PROGRESS.
IT'S NOT SOLVED YET!

honest fiber
#

Here is the Garage Video before the update.
@peak lion @tropic river @pine magnet
It's been long 8 days AND I DIDN'T GET BACK MY ACCOUNT/PROGRESS.
IT'S NOT SOLVED YET!
"customer support isn't responding in 2 days"
What am I supposed to do!?

novel trellis
spare pasture
#

@honest fiber same here

steady aurora
#

Did u try to log in with Google? If it's connected with ur account?
I had same issue on day 1 of the update and late in the evening it fixed, when i tried to connect with Facebook, before I tried with Google

steady aurora
#

Try to clean data and cache. I did it several times too

spare pasture
#

@steady aurora

#

Lmao I don't even know I'd changed

steady aurora
soft gulch
split bear
#

Using S24 ultra but still lagging

jagged river
#

Give me a freakin' agent

sage pawn
honest fiber
ivory trellis
#

im here forever, right?

honest plover
#

Can someone help me

#

I got a very serious problem

steady aurora
honest plover
#

Someone search this ID in friend pls: u-2e959f

steady aurora
#

And?

honest plover
#

Screenshot?

steady aurora
#

No result

honest plover
#

Ooh NOOoOOOO

steady aurora
#

Lv1

honest plover
#

NOOOOOOO

steady aurora
#

Smt strange

honest plover
#

So.... I....
lost my process again

steady aurora
#

It shows different id

honest plover
#

I accidently switch to account B (LV1) during conflict as I want to link my acc to gameloft iD

steady aurora
#

Log out

honest plover
#

I have delete game data immediately but still

steady aurora
#

Clear data and start over everything from the beginning and will show your account (may be)

honest plover
steady aurora
#

Facebook?

honest plover
#

I didn't have an account/ link on fb

#

For Xbox, I link with code

steady aurora
#

Log in with gl id

#

Or do the process again....

honest plover
#

Still the same new ID

winged cipher
#

the hotfix they promised, when will they release it?

#

The game is shit, it's time to release it.

ivory oar
#

It can work. Worked normally for 4 races. Hangs again.

spring basin
#

@solar quest @obtuse condor
Please refer this to dev. These names hide the Path during race.

bronze egret
#

I downloaded the whole game but cannot connect the server with the same network (WiFi)? I want to play right now ☹️

vital radish
#

Why don't can play vanda?? Have only 3*

woeful wraith
marble cedarBOT
#
_dreadmore1 has been warned

Reason: Posted an invite

raven kite
#

On a android tablet are 160 dpi screens supported? missing graphics, or is game still in alpha stage?

covert widget
#

It's not loading pleading

tawny thunder
marble cedarBOT
#
roadsterxyz has been warned

Reason: Spam

covert field
#

I don't think developers will push an update any soon...

marble cedarBOT
#
lucas124gogogo has been warned

Reason: Spam

dusk nymph
#

Has anyone seen this while trying to use multiplayer

native horizon
#

Issue: ALU is crap. Doesn't run even close to what it should even on a high end phone (ROG 6 Pro)

#

Please fix and give me a call when you're done at +47730538500. Thanks a bunch

unkempt torrent
#

Plz change 20char limit for ingame message..

#

Its destroying our club interactivity..

mint wigeon
#

@spring basin

unreal wing
dusty dune
#

I can't claim the rewards 3 days ago, I have the pass, will this be solved?

bronze perch
unreal wing
#

"X" missing

#

Where to find info how many tickets are needed for special events races?

#

Why are there class C import parts everywhere?

#

If the ingame chat works at all...

vital radish
#

Where can I get that last one? ._.

raven kite
raven kite
raven kite
unreal wing
still lion
#
  1. pixels bug
  2. cars and cops bug
covert quarry
#

Make game sounds on Android the same as on other platforms

pale bane
swift basin
buoyant belfry
pale bane
reef schooner
#

woah now the cars have changed for car hunts!!! @solar quest

#

one of them was of last week on 20th july and the other one is taken today

#

now we r here to use underpowered car to hunt for cars !!!

molten eagle
#

Why does the words doesn't show?

buoyant belfry
golden cosmos
#

Import parts are getting converted to trade coins automatically. Looks like a bug

midnight hatch
#

still cannot connect facebook?

bronze egret
golden cosmos
golden cosmos
#

why is the color between whats given vs whats instore different. Maybe i am missing something

bronze egret
# golden cosmos

I know that parts you'll not need will turn trade coins, same as bps.

Btw, i guess you hit the 1000 limit

golden cosmos
#

from when onwards common import parts are tagged as C ?

bronze egret
golden cosmos
#

its a visual bug, should say uncommon part or something

slow axle
#

Hello, It may not relate to Unite's current issues but I don't know if I'm actually insane or living in a rock if this "visual bug" is fixed way back but, I want to somehow hopefully look upon this and how do I contact Customer Support for this.

BRITISH SEASON CAREER BUG

  • 22/23 but 2 vacant flags are seen.
  • If I remembered way back, I finished the stage where I need to beat the stage using the DB19. I have no recollection of attempting the very last stage as I do not have the Bacalar.
  • I want to fill the flag counter up but I had to set it aside as I do not want my account to be affected to something or get "banned" so I am dropping this here.
  • I don't know if this bug is fixed cause I wasn't even in this server when I played the British Season.

Is there any way I can contact someone to help me remove the "bug"? And if I am way over the news about this then I am probably living under a rock, my bad lololol.

Thanks. :d

opaque flint
#

Report to developers!!!
Due to the fact that there are now many players, it is necessary to run all types of online competitions (classic, ghost, slipstream) in parallel in each season. So that each player chooses what is best for him!!!

slow axle
#

Is there any way I could contact them? Or just go straight to Customer Care?

drifting prawn
bronze egret
#

Waited long, cleared app data, still no use

zenith summit
agile heath
#

Can't launch the game always says connection error. Any help

fierce scroll
#

I got a player in my club that is currently making 0 rep but i cant kick him out bc it shows its a member of another club 🤣 . This is crazy!

sweet cosmos
#

Ain't no waydead

#

I have completed the SP coins from asphalt unite it shows only 23000

spare pasture
#

When account issue issue is going to fixed @solar quest I can't even play the game it's been a week since I lost my account no cc reply no patch

#

This game sucks atleast give me a reply

#

Customer care copy paste automated msg and then they close conversation

spare pasture
spare pasture
steady aurora
#

It's got dame it

outer pagoda
#

This game is a issue

tawny wyvern
#

Hi, I have ConnecConnected 2 users accidently on PC. Now ohne User OS generell. How to und this?! Thanks, René

#

how to get 2. User back?!

half reef
#

Wtf dead

tawny wyvern
#

u-u-03fg1g is lost

#

seems I need a Code

#

to get back oold user

#

any idea?!

honest raptor
weak bough
#

The graph is back to how it was before

honest raptor
tawny wyvern
#

any idea on how to disconnect User after mistake?!

#

how can i reach Real Support?!

#

i only get bot Mails back...

reef schooner
midnight hatch
#

how to connect facebook that are not working to linkdead

spare pasture
#

@solar quest when account issue going to fixed it's been so many F days now just say it you lost your account and it cannot be recovered then I can quit this f game

ebon stone
#

Gameloft misleads us by labelling the SIAN showroom event as max-out: it is impossible to complete stage 11 despite having completed all previous stages without buying some BPs to reach 3*. GL support admitted that it is not a bug but it is so by design...

sullen musk
runic marsh
#

Btw u guys noticed,the new event is way smoother then other mods

gritty idol
#

You guys do realise that Gameloft staff don't actually even view these complaints

So we'll done for wasting your time

solemn ginkgo
lyric kraken
#

why cant my s23 ultra reach 60 fps, while my friends iphone has 120fps support?

solemn ginkgo
#

Always crash when started race 😡🤕

lyric kraken
signal ore
lyric kraken
#

why is good optimization exclusive for apple users

#

they worsened it on android since the update. I was able to play it on locked 60fps, even on midrange devices. Now u cant even run it on the newest flagships

spare pasture
spare pasture
#

I can't even play the game 🫤just trying to recover my account

#

Nothing works cc always close conversation and here they just ignore me

robust plinth
#

chat why cant I play asphalt on my device

still lion
robust plinth
#

they tweakin

reef schooner
sharp hedge
#

Is any1's android device not able to load the game?it's.like.stuck in the initial loading screen with BGM still getting stuck

gritty idol
#

It's just the device though

gritty idol
robust plinth
slate bone
manic spade
#

This game is in all cocain as some random lines come in the race👍☠️

#

mad why

gritty idol
#

I swr to god someone needs to go to Gameloft studios office and give them a piece of our minds

gritty idol
mint wigeon
mint wigeon
#

@slate bone

fading wraith
#

bader💀

vital radish
#

Goodn't*

still lion
raven kite
raven kite
#

Good news, I can see the cars again, still not smooth gameplay though, so they are working on it, at least on 160 dpi devices, just the runtime now I guess, think graphicly most people just want to play. not good enough for MP yet but with career for pratice its getting there.

upbeat scaffold
#

i have a issue where it keeps saying cant connect to server when my internet is just fine

#

on android

raven kite
raven kite
sweet cosmos
#

Bruh I was playing Nintendo switch on asphalt 9 and I escape I got wrecked I got the flag bro is that impossibledead

#

It says escape in 0:205s with Sarthe I got wreck and I got the flagdead

raven kite
#

restart game, restart router, restart wifii. if not connecting still wait it out, check back later.

spice birch
slow axle
#

I just worry about this cuz it's there and it would be scary if I played the stage where the DB19 is required.

raven kite
#

Season will stay open till all flags are completed. What get me is will it stay completed for those that completed it or would it switch over to uncompleted, was 1 day, actually hours before change was made, finally got car, decided to race next morning and behold all showcase cars were neeeded for sian. still working on it. Think by time I finish it a new chapter with all the new cars will be needed.

raven kite
#

Hope its not much to ask, being android but can we tweak the gamepad controls, on a android tablet and use a gamepad PS4 dualshock, or X Box One controller can't seem to find right sensitivity for steering, maybe increase the radius of the stick so steering can be made smoother. just so much oversteering makes it uncontrollable. (can't do the math so it will work on android but you have the formular for consoles and PC so think its a matter of applying ratios to android.) On PC X Box one controllers work fine, but when using PS4 Dualshock controller on PC (using DS4 driver) it brings in camera issues, might want to look into that.

bronze egret
#

I watched an ad 3 times but didn't get rewarded in tokens ad relay 2nd, free money for you nah?

vital radish
#

How cool are these white pixels, it must be a reference to Asphalt 1

#

Congratulations, Gameloft, you really manage to surpass yourselves in everything you try to do

broken crystal
#

Off to I changed my graphics every.Thing changed I had the motion Blur and I cannot get them back

#

I'm using the latest samsung now I don't know why the graphics are like that

#

Help please

mystic hedge
#

Heyy guys
Could anyone invite me in your clubs plss
I just need to fix something as i can't leave my club
Player id- U-Ohe55e

#

I will not stay in the club btw

steel gull
#

make polls like this dev. don't be coward.

obtuse needle
hardy kestrel
#

anyone encounter this?

hollow herald
blazing forum
scarlet night
topaz crypt
#

Seems like resolution is set using a fixed % scale of your device screen resolution, regardless of graphics performance. Here's my Samsung tab s9 and z flip 5. Both has the identical Snapdragon 8 gen 2 processors.
I can understand the decision since it's much faster than deciding on a per-device basis but there should be a dedicated resolution option imo.

lime wraith
spare pasture
#

@solar quest give my account backkk

#

It's been so many f###ing days now

#

Cc are always sleeping

#

Did you guys just made this Android issue channel just for joke you guys just ignore our complaint sorry for my grammar

vital radish
broken crystal
#

@vital radish yeah

vital radish
#

I logged into my windows acc on my phone but now I can't access my android acc. Does this mean my android acc is gone forever?

marble cedarBOT
#
antoni5513. has been warned

Reason: Bad word usage

cobalt gulch
#

What happened to legend store it haven't refreshed yet since yesterday dead

#

It showing a time more 8hours to refresh

Before legend store refresh daily 3times 2:30pm , 5:30pm , 11:30pm
IST time

But today it haven't refreshed atleast 1 time

fierce scroll
#

I redeemed a code, and while i was racing the pop up came during the race...

vague cradle
#

Unable to open the game, it is saying "No internet connection." Even I'm connected with wifi.

exotic anvil
#

Why did you ban me dogs?

zenith summit
#

this top bar blocks my credits count, token, wanted level, and so much more that Y'all put on top it blocks all of those information

#

It probably happens to only Samsung devices.
The way I got it is when I watched an advertisement to then end and closed it, it shows this piece of garbage info.

#

Please help fix fast it keeps bothering me. Thx

burnt dove
#

Can't see my listing on leaderboard of "full results"

#

On second position

torn wyvern
#

This is insane texture bug litteral shards appearing on my map blocking vision
Sadly recording did not work after the new update but here was a screenshot of what it looks like
Also there was shards appearing on tall buildings and floating in the air, sometimes it's so big you can't see where you are going this type of issue is common in maps like Singapore where it is graphically demanding. Please fix this issue.

undone crater
#

Hello, good day, I don't know if you've already complained but sometimes when leaving a special event the game screen freezes, that's just it.

jolly dawn
#

Is this Lamborghini a A class or B class

autumn slate
#

A

jolly dawn
#

Why there's C class in the shop

marble cedarBOT
#
shreyyas17 has been warned

Reason: Bad word usage

jolly dawn
#

Haha

autumn slate
#

It's a glitch but the cars A
Xd

jolly dawn
#

Ok bro 😂

autumn slate
#

Btw my game lag got fixed to a extent automatically

jolly dawn
#

I was thinking is C for long time

autumn slate
#

In my android device and idk how but I'm happy anyways

autumn slate
jolly dawn
#

I just finished new legend pass

#

What is in the normal pass?

pliant cedar
#

Maintenance break? Or is it just me

jolly dawn
#

Yes me too

ancient rover
#

Guys my game won't open and I checked My wifi is working

jolly dawn
#

Everyone has the same server problem

ancient rover
#

Oh I thought it was just me
Maybe switch version is releasing

jolly dawn
#

My nephew would be happy

steel gull
still lion
plucky drift
#

I just installed the game and i am getting this kind of noise
And please increase the resolution give us some options to turn on and off effects
Device:- Realme 11x 5g
Processor:- Dimensity 6100+
Ram:- 8gb
Android:- 14
GPU:- Mali 57 Mp2

ebon mural
#

is next week's patch still happening?

young kernel
#

Might be for some of the many bugs

raven kite
#

What happened? yesterday I could see cars and saw improvement and today seem everything got reverted back to it old self, no cars at all now, back to invisible. I was hoping for a lil game play since I'll be away from PC.

plucky drift
brave dagger
vital radish
light nymph
fading wraith
#

Its the Lamborghini ᕗᕕ⧼⪨≫

covert quarry
#

Again the game closed in multiplayer
Dispositivo: OnePlus ace racing
Processador: dimensity 8100 max

raven kite
plucky jacinth
#

My Facebook conmect isn't retrieving my old account any suggestions ?

agile heath
#

Can't connect the game with mobile data unless wifi. Why asphalt Unite. Please fix it

brave dagger
floral timber
raven kite
marble cedarBOT
#
enewx has been warned

Reason: Posted an invite

cedar agate
#

Guys, As we know there are very bugs which caused in our new game update Asphalt 9 Legends Unite. If you had faced the problem, I just want to ask one thing that have you update the game? As I see the problem is that when players update Asphalt 9 lengends to Unite. There might some files may not able to update its old UI to new UI properly. And I had noticed that the updating size more than the installing Size. So, it has to changed many things on the games file. So, there might the Problem. Therefore, istead playing the updating game version . Uninstall it and reinstall the game and I think there will a chance it could get fixed but if you had installed the game after unite updat then it is the problem, only can be fixed by the developers.

And on more thing before uninstalling the game. Always bind your account with given platforms (If possible, do with all platform)

Give smile emoji on comment to show that I had been working

#

If there are typos. Pls ignore it.😅

keen pilot
#

Is this a bug or a feature. I can't see myself in the full list

jagged river
torpid ether
burnt dove
minor trellis
#

When will Android's performance problem be repaired and updated?

coarse orbit
#

Enzo Ferrari es de Clase B y está pidiendo una mejora de Velocidad Máxima de clase C... 🙄

prisma iron
jagged river
#

its been 12 days asphalt

#

wheres my account?

copper sinew
feral tulip
#

@solar quest @wanton tapir plz fix this bug all members of my club and I think other clubs too facing same issue

sturdy glade
#

mp series and special events disappeared

finite goblet
#

Dear GL, what have you done to Huayra R SE? Why did you put a roadblock at the very first stage? There was a hunt, but it had one of the worst droprates ever, and a lot of people stopped after unlocking. So for the most people this SE is over after stage 1. It's no way to tell players to buy packs. Change the event structure, players haven't lost their mind.

vocal reef
hollow current
#

devs what did you fix

#

you broke the game even more

sturdy glade
vocal reef
#

Ok

#

noted

sturdy glade
#

ty

minor trellis
keen pilot
#

🌚 3.2 gb

tidal jolt
mossy tartan
#

some Android devices have a gyroscope delay problem after the ALU update

minor trellis
#

Does your Android have dynamic shadows in high quality mode after the update?

#

My Android (8g2) has no dynamic shadow in high quality mode

#

But I had a dynamic shadow before the update

spare ridge
#

They probably nerfed the graphics even more
It already looked bad enough

minor trellis
#

Served, I finally saw dynamic shadows on this game🥲

spare ridge
minor trellis
#

No, it didn't come back.My translator is a bit of a problem

lapis geyser
#

Multi gone after update 😅

#

All gone actually 🤬

vital radish
bronze perch
#

Seems like they've updated it

bronze perch
lapis geyser
#

It breaks it all right now

#

I'd say don't rush to update

slate bone
bronze perch
minor trellis
#

@solar quest Please let the dynamic shadows come back

bronze perch
#

I hope the pixelated graphics gets fixed

copper sinew
#

After today's Android update,
Still can't load any of Paris tracks, always crash.

Paris crash -on loading- all tracks...
All others are fine.

Thank you for your work !
@solar quest

stable lance
plucky drift
sweet cosmos
#

Nah bro I'm cooked a new season pop out but I don't have a Bentley cardead

minor valve
#

fix the se

keen pilot
#

I cant see text here 🌚

worn harbor
#

Great Update

upbeat frost
#

I see no change after todays update. Redmi 9. Very disappointing.

#

The same issues are still there

vital radish
#

The update only seems to have fixed anti-aliasing upto some extent. Other than that, it fundamentally changed nothing.

plucky drift
#

No change plus I am getting noises on car's paint

#

@solar quest sir convey the message to the team in the next update gives us some graphics setting options like resolution scaling and effects on off option.

#

We will adjust the graphics according to our preference

#

Or at least increase the resolution of the game

#

The game is glitchy now

minor trellis
#

@solar quest Please ask the dev team to return us dynamic shadows

plucky drift
marble cedarBOT
#
2336128 has been warned

Reason: Bad word usage

plucky drift
#

If they give us a custom graphics option we will adjust it accordingly to our device

worn harbor
lapis geyser
#

Yep mp back but co gone

plucky drift
#

As a Asphalt 9 legends fan
This is not Asphalt 9 anymore
Review:- The Game update ignoring many players
Very disappointed. performance is very unstable cuz heating
Naa not a good update at least for some Android users
In short this update is only for certain types of people. Literally this update 😭 made me feel poor.
This Not A9 anymore na

lapis geyser
tidal jolt
#

The graphics parameters have not changed, it's sad for the future of the game if you do nothing

remote orchid
plucky drift
lapis geyser
#

They got their quoting wrong 😅

red nimbus
plucky drift
red nimbus
#

I have updated game and the game is have improvement

lapis geyser
#

Never thought to name a variable value, it's so full of meaning 🤣

red nimbus
remote orchid
plucky drift
#

I somehow managed to play the old game but I cannot play the game with my current Acc or any of my acc

red nimbus
remote orchid
#

If you didn't know, Asphalt 9 game replay doesn't use the recorded game cuz the file will be too big and laggy, instead they record the players' inputs.
But this leaves a problem where they forgot to reset the map causing the replay to display undriven tire marks. Although it is quite satisfying seeing your car drifting right on the tire marks and thickening them (make them darker), this bug still isn't fixed in the Asphalt Legends Unite update.

red nimbus
remote orchid
# red nimbus Nice

Don't hate me, the line is fine but i personally do not enjoy watching people use touch drive.

red nimbus
#

But everyone has their own style of play

remote orchid
#

no worries, but your Corvette indicates otherwise

red nimbus
#

Haha i get corvete from event
So i get this car easily

waxen dune
slim geode
#

hotfix "improves" the game performance for a little bit but not enough, needs few hotfixes.

tawny summit
#

@tropic river Sorry for the ping but I encountered the same problem and lost 600 tokens can you please return them my id is u-92f2h3

rigid dagger
#

@solar quest how many days I have to wait 🙂

covert widget
covert widget
hoary latch
#

Nice Hot fix guys, game is crashed in lobby every time)))))

quasi pendant
remote orchid
quasi pendant
quasi pendant
quasi pendant
covert widget
#

@quasi pendant Can I suggest a change?

fair egret
quasi pendant
quasi pendant
covert widget
fair egret
covert widget
#

Also let us be able to hide the player ID from people's name cause it's kinda annoying

fair egret
minor trellis
covert widget
fair egret
#

I did have motion blur before tho

covert widget
#

I'm sure it's enabled.... we can't tinker further with our graphics settings on mobile 😔

fair egret
#

I suppose the graphics settings are a bit lower in game files now, something from going to medium preset to low preset(similar to windows graphics option)

rotund moat
#

I didn't recorver my good progress yet@quasi pendant

quasi pendant
remote orchid
ebon mural
#

it's definitely more stable now, the phone doesn't get as hot as fast. some maps still have issues but it's getting there. this is SD 8 Gen 2

open oak
#

Game chat still doesn't work properly on Android a lot of censored words. Exemple club "c * * b" game "****"......

feral tulip
#

@solar quest @wanton tapir in game chat is not showing anything for all club players, packs are showing in dollar instead of Indian rupees though my country is set India

spare ridge
#

@quasi pendant cross league matchmaking isn't fair remove it
Ur matchmaking system in all honesty is pathetic

covert widget
stable lance
#

@quasi pendant events have disappeared,along with multiplayer

covert widget
#

Restart dude, or use VPN, or play the game later

covert widget
# open oak

I thought of the f word from that censored four letter word ded

open oak
#

This word is game bro 🤣

#

Enjoy the game with us and have fun

stable lance
covert widget
covert widget
stable lance
covert widget
#

It can fix that issue

sturdy glade
gentle cedar
#

what do you meannnn

#

How does this keep happening

cobalt gulch
fierce scroll
#

This is my game after the latest update, everythings gone, events, special events, gp, everything minus the showroom. Already restarted the game, restarted the phone, deleted the cache...

covert widget
#

Try a VPN?

half reef
# quasi pendant please contact customer care for this 🙂

Hello, after the update the game works smoother, but i had lower graphics options before update( default and high quality )
But after update i got higher graphics settings (performance, default and high)
The game works better but i think it would work even better if i got the old graphic settings if possible, as they are the lowest

gentle cedar
covert widget
#

All I can say is to obey the store

gentle cedar
#

Like cmon how does it make any sense

covert widget
#

Play Store copies and paste the game during installation?

gentle cedar
#

Even if so, 11Gbs is more than enough

covert widget
#

Try to side load it instead? ;-;

hollow herald
rotund moat
gentle cedar
#

There won't be any consequences to uninstalling and reinstalling the game if you have Gameloft Id connected right?

nova drum
#

Does anyone have PowerVR GPU

jovial hornet
#

What about you??

ember vessel
#

Why high-end androids have perf mode but low-end devices on 2 option? Please add perf mode to all devices

gentle cedar
#

Nah, just had to uninstall 2 other apps and spend 30 mins reinstalling and setting up everything back to normal again just for ALU to run basically the same as it did, worth it

#

Ok lemme try to run the game on high graphics, there's no way my phone would explode again

plucky drift
#

Please 🙏 increase the resolution of the game

#

Only resolution and that screen light flare effects

young laurel
#

After Hotfix update event text getting to small

gentle cedar
#

Dude honestly running this on high quality graphics isn't even that bad anymore what the hell

gentle cedar
hollow current
#

Upgrade UI stat numbers are overlapping (look 306.4)

sturdy canyon
#

prix total points list does not have my points included
please fix it

spare pasture
#

Please fix the account progress issue

tawny lintel
#

#BringBackOldGraphicsEngine

warm marten
#

My races are lagging so badly, before it used to work smoothly on a9 with 60fps, medium graphics but now even on performance 30fps, it can't even run the game properly

#

This is after they released the patch notes. They made it even worse for me😭

stable minnow
vague nexus
#

Congratulations on the release of Asphalt Legends Unite! I have been playing your games since 2018 and I am truly impressed with your work. However, there is a serious issue with font support that has persisted since Asphalt 9: Legends and has become more pronounced in Asphalt Legends Unite.

The problem lies in the fact that the original font set does not support various languages, resulting in fonts being replaced with standard engine fonts. This affects languages such as Russian, Thai, Japanese, Simplified Chinese, Traditional Chinese, and Korean. The font elements extend beyond the interface design, disrupting the visual style of the game. The standard font contrasts sharply with the original English font, significantly undermining the visual aesthetics of the game. Moreover, the overall design of the game suggests different font weights to convey context, which is not possible with the current standard font.

I urge you to address this issue as it has become particularly noticeable in Asphalt Legends Unite. Please forward this information to the localization departments of the game so they can promptly contact the main studio's design team to help create a consistent visual style without visual artifacts for all languages.

Finding a suitable font is fairly simple and does not need to be an exact match to the original. As an example, I suggest the "TT Travels" font for the Russian interface. I have also found appropriate fonts for Japanese, Chinese, and Korean.

Attached are examples of the Russian game interface using the "TT Travels" font for comparison with the standard font. Please note that all examples were created using Photoshop without modifying game files.

stable minnow
#

I can't see the chat

warm bane
#

Anyone can help with this?

neon elm
lofty laurel
#

I decided to back to the game from my phone now that the crossave arrived and I found myself, lag and a medium slow connection in MP, some maps with colossal low fps jerks, then sometimes the game when entering does not load well on the mobile, crashes that happen out of nowhere and the graphics cannot be configured in the settings...
At least I did not come with high expectations with this update

molten rapids
#

with the update it looks the same, but before in better quality at 60 fps it was very good, now with the "better quality" graphics at 60 fps it seems that it is going at 30 fps it is poorly optimized, that error continues, I am playing on a snapdragon 732G more Before, I was doing great with the same settings. I hope they fix that fps optimization problem at maximum quality. @solar quest

zenith portal
#

Paris map😭😭😭
Please fix it
I am tired
I want to play Lamborghini SE🙏
@solar quest

gentle cedar
#

Slipstream barely renders at all even on high quality graphics lmao you can't see anything

royal cipher
#

Look at this suckloft game getting force closed
Moto g54

jovial hornet
vast locust
#

@solar quest well with this hotfix update the quality of the game got improved but the fps is very unstable and my phone is heating very much
phone- Samsung Galaxy f23
processor-Qualcomm SM7225 Snapdragon 750G 5G (8 nm)
Gpu-Adreno 619

upbeat tangle
hollow token
#

What happen to multiplayer mode?

upbeat tangle
hollow token
#

Me 2

clever remnant
#

Lol Hotfix

upbeat tangle
clever remnant
#

Shameloft has just vamped up contrast and UI

upbeat tangle
clever remnant
#

Shameloft is just mocking android users

timid nimbus
#

Day 13 of reporting as Shameloft Customer care doesn't give a damn.
My game is crashing whenever I start a race. Doesn't matter what race it is. Issue persists in Career, MP, Daily Event, Special Event.
Haven't played a single race after the Asphalt Legends Divide update.
(Hotfix made no difference)

Thank You,
Your 2018 player.

ancient rover
#

Crapphalt Myths Disband is blurry and wont even load me into some races on android

worn monolith
#

Shameloft OP in the chat

ancient rover
#

Crapphalt myths disband done be the worst game I played 😭🙏 bro I can't even see on android it's so blurry and on pc everything is so bright 😭

slender zenith
#

ugh... 11.7GB free space on phone, yet play store asks me to delete 3GB of apps more... wtf? will I now need to reinstall asphalt every time I need to update it? why do you need so much space for update?

ancient rover
#

Use TapTap to download your games it's better🙏🔥

upbeat frost
#

Honestly, it feels that the devs did not fix anything, just pushed out an empty update hoping that a big nothing will magically fix everything. Are these guys daydreaming or what? Are there real programmers at GL?

#

I really wanted to buy the LP this week. But I will not buy it. This game in it's current state is not worth the money. I spent a lot on this game but enough is enough

sand crystal
#

Why?! I was getting plus even in 4th place on Asphalt9

indigo sparrow
upbeat frost
#

LOL. I'm 2nd. But where am I then?

#

And GL expecting me to pay for this game. They need to try harder then this.

sand crystal
#

But always get negative more

lapis geyser
#

Mobile game becomes unplayable on mobile

#

Too bad, there's heaps of better games on PC

blazing forum
#

any effect on new update ?

upbeat frost
ebon mural
hollow herald
#

I updated but my graphics are still the same 🥲🥲🙏🙏

little radish
#

It won't let me install asphalt 9 on my cell phone, it's a Nokia 2.4 android 12

upbeat frost
warm bane
weary wharf
#

Asphalt Lagend

runic ore
#

Hope this wasn't the last hotfix, fps is very slightly more stable on my Redmi 9 Prime, but it still stalls at most areas of the map, and graphics are still no better than 144p. Earlier it used to run fine on medium graphics.

And as for Play Games Beta, on my HP 15s, I can now play on medium with God rays and bloom on (rest off), fps is again, still lurking in between 40-50. Earlier it used to run on the highest graphics there was to offer.

scenic ice
#

Finally the graphics issue and lag issues solved

dusk nymph
stable minnow
#

Chat issu

#

I don't see chat

reef forum
#

How?@@stable minnow

stable minnow
reef forum
#

Oh@@stable minnow

stable minnow
#

When will this happen? It is a big problem. Let us find out what someone is saying.

reef forum
#

Well wait untill you know @stable minnow @

stable minnow
#

I have had this problem ever since I updated it

young kernel
stable minnow
#

I don't know what is happening. Ever since the update came out, I have been facing the problem.

silent cove
# stable minnow

chat is working fine for me on Android, try more restarts of the game or clear cache

copper sinew
#

After today's Android update,
Still CAN'T LOAD ALL of PARIS TRACKS, always crash.

Crash on -loading- all Paris tracks
All others are fine. @solar quest
Thank you for your work !

cosmic gyro
# little radish It won't let me install asphalt 9 on my cell phone, it's a Nokia 2.4 android 12

With the release of Asphalt Legends UNITE, the following devices will no longer be supported due to technical limitations:

HUAWEI Honor 9 Lite
HUAWEI Honor 7X
HUAWEI P smart
HUAWEI D Tab Compact Docomo D-02K
HUAWEI Honor 9i
HUAWEI Y9 2018
Samsung Galaxy A7 (2017)
HUAWEI Honor 5C
All devices that do not have Vulkan API support. If you require the full list of non-Vulkan devices, please contact Customer Care.

Is either this or your phone is 32bit which is not supported anymore.

buoyant belfry
#

@solar quest There are still fps drops on default 60fps settings on my Real Me Gt Neo 2 device ( Processor - Snapdragon 870) 12GBRam. The Hotfix did not actually fix the lag.

mild pelican
#

My Moto G54 always crashes when I start a race, does anyone else have this problem?

#

The device has the Dimensity 7020 and the GPU is the Power VR IMG BXM-8 256

#

In Asphalt 9 I was able to play normally in high quality at 60fps

#

I stopped playing on my computer because of directx 12, the Intel HD 4000 doesn't have it

timid nimbus
nova dew
#

After the update, the chat of the club can't load. Plz fix it

rare cargo
#

I don't see any events

mild pelican
#

And the error is just that, the game appears to be stable, but it crashes

plucky drift
#

@quasi pendant please bro convey this message to team
Give us the custom graphics settings option
So we can pick an option according to our preference.
All resolution scaling or resolution rendering options.
At least increase the resolution of the game
Or at least give us the option to turn on and off AA so, the game doesn't look awful in low resolution
Device realme 11x

timid nimbus
timid nimbus
mild pelican
#

Unfortunately I won't be playing for a while, my computer no longer supports Asphalt due to DirectX 12, and I won't be playing on my cell phone either.

#

I was counting down the days until the update, so that on the 17th at 8 am I would update and know that I won't be able to play on my computer anymore.

silent cove
#

only problem with the chat is that it is extremely overcensored for no reason.. this needs to stop, we can not write normal sentence without beeing ****

mystic tapir
#

No in-game-chat after bugfix-update...

twin iron
merry crystal
#

I hope there will be a Bentley hunt in the next few days because most people don't have 2* of this car, Pagani SE has barely started and has already come to an end for the vast majority of us

upbeat frost
cosmic gyro
eternal imp
#

Gameloft, where are the shadows?
The update removed my dynamic shadows and reflections 🫤

upbeat frost
inner pier
#

Paris track Eiffel Tower section still has fps drops

silent cove
#

take care of this error!! behind max, and align numbers properly in the box, looks bad

mild pelican
#

Asphalt Rewind is buggy for me, my name is Gam7s_PL and when I log into my Gameloft ID, it comes as Driver 54...

#

And I've been playing since 2022, and I have 65 cars, but in Rewind it's 2024 and I only have 3 cars

fading wraith
#

Might wanna fix this amazing text

quiet musk
#

The update in playstore wants to make me download the games again

torpid arch
#

Whether or not this helps you developers to optimize the game I don't know, but this is a problem, the game works smoothly on my device but the problem is the graphics, textures and glichs, and there are several devices with the same architecture that works the I play fluidly but it's not in the 'app google play', consider my device as a basis to optimize the game, at least on devices compatible with the game!

plucky drift
#

The problem is that the new engine isn't optimised for Android users

tidal jolt
tidal jolt
azure crescent
#

Why is the club chat blank and why can't I type in it

past scroll
#

@solar quest After ALU update, Google account data mixed in each other, my account transformed to a stranger's data. And I believe someone's account data also transformed to mine. Cause I always got kicked out of game while playing these days.

left moth
#

Finally i got my account back 😍

#

@surreal jackal

hardy night
sonic onyx
#

Hard to get ads after the hotfix. They either don't load or don't give the reward.

marble cedarBOT
#
dogetank has been warned

Reason: Posted an invite

marble cedarBOT
#
dogetank has been warned

Reason: Posted an invite

covert widget
hollow current
#

error!! peak game keep up

fleet apex
hollow current
covert widget
#

Eh

#

Haha I can't open 'exe' files ded

topaz hedge
#

Completely broken graphics, randomly appearing mostly at starting of a race, no matter which Mode, solo, daily and special events and multiplayer, and even worse, sometimes this happens in the middle of a race

Graphics set to Performance Mode
60 fps mode
Device: Poco F1, snapdragon 845, 6gb ram, Android 10

spare pasture
civic inlet
#

For the 2nd time now, an update is the size of the game 💀 On Galaxy Store

reef forum
#

@azure crescent Try joining other club , and see if the chat works or not

left moth
fair comet
#

@solar quest thoughts on this..... Because the hotfix doesn't fix anything, still lagging as ever..... This way many players who quit Unite will come back and will kept players who decided to quit stay

left moth
left moth