iOS app offline

[sonic delta]

Servers have been offline for several days. Any ideas when it should be back online?

Thank you

[hardy elbow]

There shouldn't be a problem. Are you unable to log in?

[sonic delta]

I’m unable to log in. It says that the servers are full. My friend who’s logged in, the moment he opens the app, it says the he’s offline.

[hardy elbow]

Hm. Did you make sure your devices are connected to the internet, and can you access other apps that require a connection? Could you try deleting the cache? (on iOS you need to deinstall and reinstall the app)

[sonic delta]

Yes everything else works fine. And yes we’ve already deleted and reinstalled the app…

[hardy elbow]

Could you write me a dm with your usernames?