I bought 500 gold but it's not in my account | Catan Universe | Page 1

wispy bridge Jun 7, 2024, 6:33 AM

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please help

minor lava Jun 7, 2024, 10:50 AM

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i have the same issue

random pasture Jun 8, 2024, 12:54 AM

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Me too! I went through Steam, was charged $4.99 and did not receive the Gold. Please help!

worthy lion Jun 9, 2024, 5:10 AM

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I have the same issue, put a support ticket in with photos of transaction, email linked with your catan universe account and your ign. Keep in mind will take about a week or two for them to reply...

stuck urchin Jun 10, 2024, 2:25 PM

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wispy bridge please help

@random pasture Please contact our support team via the support form on support.catanuniverse.com. They will be able to help.

wispy bridge Jun 10, 2024, 6:45 PM

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stuck urchin <@980169208899989504> Please contact our support team via the support form on su...

I sent an email last week and received a response on June 6th confirming receipt of the inquiry. Still waiting for a support member to contact me.

random pasture Jun 14, 2024, 8:07 PM

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They fixed it!! So happy!!

#I bought 500 gold but it's not in my account