Contact support please at [email protected] and ask for a manual transfer
#data transfer
night walrus
have a read to the last section of #info
Also, it's best you don't reveal your private information, in this case your email 🫢
stay safe!
ivory bobcat
Ok thank you
night walrus
I forgot to mention you can log in to the same account on your other device by the way, but I assume you don't want that
ivory bobcat
I forgot to mention you can log in to the same account on your other device by t...
How do you multiple log?
I mean it'd be useful to have the acc in both my devices
night walrus
you just log in the other device
ivory bobcat
But it says that there's an active log in the other device
night walrus
but usually we advise to log out from device 1, wait a little then log in device 2
however it's gonna need time to sync so don't use the other device right away and so
night walrus
But it says that there's an active log in the other device
ah, yeah that's why we say log out of device 1
but it did work for me (however I logged out)