#My Shadow PC boots to thumbnail but can't fully open, then powers off after ~30 minutes.
15 messages · Page 1 of 1 (latest)
For context this has been happening for around 2 days, and I don't have any other devices to try it on.
what have you done before it happened ? installed a VPN ? reset from windows ?
deleted shadow components ?
anyway, if you have no other way to access it, it's most likely bricked, you can either contact support for file recovery (web FTP), or factory reset from your account
I haven't got a VPN active on anything other than my browser, and nothing changed in the actual VM when it crashed initially other than the fact that I was uninstalling some games.
well if you are stuck to thumbnail showing your desktop, you either need to contact support to see what they can do (or ask for recovery link to recover your unsaved files) or factory reset
it wont open beyond this
everyone has this issue
including me, i've been dealing with it for 2 weeks with no resultl
did you find a fix?
not yet. I've sent in a ticket to support with this image attached and am waiting for a response.
any fix yet?
if you do a factory reset it will fix it, been there. Or wait for support
reset it and it has fixed.