Infinite screen | Shadow (ENG) | Page 1

wooden escarp Aug 3, 2025, 2:43 AM

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My screen has been stuck for like a week just saying this over and over and it say’s “it has been a problem try again later or contact support” when I try to reset

naive void Aug 3, 2025, 7:14 AM

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A week? Did you reach out to Shadow Support?

As for error on reset, the VM needs to turned off to start, make sure VM status is Ready to launch.

wooden escarp Aug 3, 2025, 6:13 PM

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naive void A week? Did you reach out to Shadow Support? As for error on reset, the VM nee...

Yeah it’s been a week, I went out on vacation and didn’t bother to fix it i thought it would fix on its on before i got back

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And okay i’m gonna try that let you know

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And yeah i made a ticket no response

naive void Aug 3, 2025, 6:14 PM

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Customer Support are closed on the weekends.

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If you meant you opened one recently.

wooden escarp Aug 3, 2025, 7:06 PM

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Yeah

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Makes sense thanks for helping

#Infinite screen