#Unable to run because your video card driver

38 messages · Page 1 of 1 (latest)

blazing mirage
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Update the GPU drivers on shadow to see if solves. Grab latest game ready via Nvidia website.

blazing mirage
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What do you mean nothing happened? Meaning it's the same error?

vivid kiln
blazing mirage
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Maybe it’s unsupported by Virtual machines.

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It does give many potential reasons for the error

vivid kiln
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How do I fix it?

blazing mirage
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Well if it’s unsupported, nothing.

vivid kiln
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Will grabbing Nvidia work?

blazing mirage
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Not even sure what Firestorm is myself, reach out to the developer of it to see what they say.

What do you mean grabbing Nvidia?

vivid kiln
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Downloading it

blazing mirage
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Elaborate on it?

blazing mirage
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Yeah the latest GPU drivers, but you said you already tried that. 🤔

vivid kiln
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It says this

blazing mirage
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Thats a virtual GPU on the Pro Essentials plan. Not a proper GPU. Is that the plan you have?

vivid kiln
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yes

blazing mirage
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Well then, it says there’s no GPU.

vivid kiln
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Does that mean I have to upgrade or what do I do ?

blazing mirage
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To play games or software that requires GPU change your plan to Neo.

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It’s the next one up, well Pro standard is but it’s not been upgraded yet. So Gaming Neo is the better option.

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(You’ll pay the difference)

vivid kiln
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Is it this one?

blazing mirage
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No.

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Gaming section.

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Standard hasn’t been upgraded yet. You want Gaming Neo for better spec at same cost.

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Also you don’t want to order the whole new plan.

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You want to change your current one via your account webpage vm management.

vivid kiln
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I cant find it

blazing mirage
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Always please elaborate by what you mean.

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It being Neo? Your VM management? The change plan option ?

vivid kiln
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The Neo

blazing mirage
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What do you see, send a screenshot of what pops up when you click change plan

vivid kiln
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Its not 9.99

blazing mirage
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Neo is literally right there.

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Of course it's not 9.99 lol.. You have to spend more to actually have spec to have a GPU.. The plan you got is only good for office work.

jagged gorge
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Firestorm (second life?)