Why i cant download a alpha version?

[hot drift]

@scenic zenith

[gentle zinc]

Please do not tag people.. As per https://discord.com/channels/460948857304383488/1210660461457051758

[hot drift]

literally im clicking this and nothing happends

[hot drift]

okaysorry

[gentle zinc]

Any reason why wanting to switch to Alpha anyways?

[hot drift]

because of r-617

[gentle zinc]

I don't know if there's any fixes for that in Alpha. Not that we see Alpha changelogs anyways, did Support advise you to test Alpha ?

[hot drift]

They said that in the alpha version of r-617 is fixed

[hot drift]

no

[gentle zinc]

Who is they then?

[gentle zinc]

Ohh that build would have been pushed into Prod a while ago

[hot drift]

so how to fix that

[gentle zinc]

Erm not sure. Haven't used Alpha in some time due to it being Alpha and unstable.

See if Beta does the same

Make sure to Shutdown the Shadow before for a few minutes too.. That might also solve it if the issue isn't just Alpha being Alpha.

[hot drift]

is there any fix for this r-617

[gentle zinc]

https://support.shadow.tech/hc/en-us/articles/33870362998801-R-600s-700-Try-to-start-again-in-a-few-minutes

[hot drift]

not owrking

i did step 1 and step 2

i think i should do factory reset