#Help
70 messages · Page 1 of 1 (latest)
Like 30 or is 30? What’s your latency?
https://discord.com/channels/460948857304383488/1210660461457051758
Provide more details, screenshots of in game fps and shadow quick menu stats would help others help you too.
@mystic quail could u please help
Me
Well you’ve provided one piece of information at least.
What game are you playing?
Also set the stats to show at least 10 mins.
I wanted to play valorant but it says “Your game requires a system restart to load. Please restart your PC. If this problem persists, please contact our player support.”
i restarted but it keeps saying this
Okay well Valorant is incompatible with VMs and therefore shadow.
But you said graphics don’t look good and the fps is low. So what game is that?
its on the home screen also
Could be that Boost isn’t good enough hence the 36 fps
The graphics
Also it’s only using 4Mbps. So again more information is handy.
Like what is it set to? What’s your network set up?
You also have a huge latency spike.
im on wlan without a lan cable
So wireless (WiFi)
Yes
Maybe adjust your bandwidth setting, if it’s on auto manually set it.
How much should i do
That depends on your WiFi signal, your download speed and your download speed to the shadow datacentre.
Where can i test how my download speed is
I’m assuming you connect to Frankfurt ?
Yes
On the device you use shadow.
Not actually on the shadow itself lol.
on my imac? Normally
Yes.. that would be how you test your connection to the datacentre.
And you used the same link?
yes
Cause those results are very very bad.
Compare that to your mobile.
Latency and jitter are through the roof and download pretty much non existent.
Run several times to see if gets better. But I’d say your WiFi card is busted or something.
Much better. Well I’d say set to 50Mbps and if experience improves raise it a bit by bit till it isn’t then go back a step. If doesn’t improve keep going down till it does.
Well that all depends on the game being played.
Like I said.
You didn’t even mention one you only mentioned Valorant which isn’t even playable on shadow.
im not playing anything right now im on the homescreen
Stream fps is dynamic, when on desktop frames aren’t really needed so won’t be much. Moving images = frames. As for the quality of the stream, that can be bad if not enough bandwidth being used or too much being used causing latency and packet loss.
It’s a matter of trial and error. Go play something else now settings are changed, play for 5-10 mins and send the quick menu stats set to show last 10 mins. That will give a better understanding of what the issue might be.
How can i see that
It’s what your display/monitor is.
But also, in the Shadow quick menu video setting if set to match it will tell you.
Alr thanks i did it im going to try fortnite it downloads atm