#Help

70 messages · Page 1 of 1 (latest)

kind surge
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My fps are like 30 or something like that and the graphic is not that good how can i fix it i got Boost version and im on a imac

mystic quail
kind surge
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and the graphic doesnt look that good

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How do i fix this

kind surge
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@mystic quail could u please help
Me

mystic quail
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Well you’ve provided one piece of information at least.

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What game are you playing?

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Also set the stats to show at least 10 mins.

kind surge
# mystic quail What game are you playing?

I wanted to play valorant but it says “Your game requires a system restart to load. Please restart your PC. If this problem persists, please contact our player support.”

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i restarted but it keeps saying this

mystic quail
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Okay well Valorant is incompatible with VMs and therefore shadow.

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But you said graphics don’t look good and the fps is low. So what game is that?

kind surge
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its on the home screen also

mystic quail
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Could be that Boost isn’t good enough hence the 36 fps

kind surge
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The graphics

mystic quail
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Also it’s only using 4Mbps. So again more information is handy.

Like what is it set to? What’s your network set up?

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You also have a huge latency spike.

mystic quail
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So wireless (WiFi)

kind surge
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Yes

mystic quail
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Maybe adjust your bandwidth setting, if it’s on auto manually set it.

kind surge
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How much should i do

mystic quail
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That depends on your WiFi signal, your download speed and your download speed to the shadow datacentre.

kind surge
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Where can i test how my download speed is

mystic quail
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I’m assuming you connect to Frankfurt ?

kind surge
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Yes

mystic quail
kind surge
mystic quail
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On the device you use shadow.

kind surge
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Ahh alr 1 sec

mystic quail
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Not actually on the shadow itself lol.

kind surge
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on my imac? Normally

mystic quail
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Yes.. that would be how you test your connection to the datacentre.

kind surge
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Ok 1 sec

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@mystic quail this right?

mystic quail
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And you used the same link?

kind surge
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yes

mystic quail
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Cause those results are very very bad.

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Compare that to your mobile.

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Latency and jitter are through the roof and download pretty much non existent.

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Run several times to see if gets better. But I’d say your WiFi card is busted or something.

kind surge
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Wait

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Is it better now

mystic quail
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Much better. Well I’d say set to 50Mbps and if experience improves raise it a bit by bit till it isn’t then go back a step. If doesn’t improve keep going down till it does.

kind surge
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But how can i get more fps and better graphics

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im now on 30-50 fps

mystic quail
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Well that all depends on the game being played.

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Like I said.

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You didn’t even mention one you only mentioned Valorant which isn’t even playable on shadow.

kind surge
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im not playing anything right now im on the homescreen

mystic quail
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What home screen ?

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You mean windows desktop ?

kind surge
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Yes

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I only played roblox by now and it didnt feel smooth

mystic quail
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Stream fps is dynamic, when on desktop frames aren’t really needed so won’t be much. Moving images = frames. As for the quality of the stream, that can be bad if not enough bandwidth being used or too much being used causing latency and packet loss.

It’s a matter of trial and error. Go play something else now settings are changed, play for 5-10 mins and send the quick menu stats set to show last 10 mins. That will give a better understanding of what the issue might be.

kind surge
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What Resolution would u recommend

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Also how much hz should i set on?

mystic quail
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It’s always best to match your local resolution and refresh rate.

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What is that?

kind surge
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How can i see that

mystic quail
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It’s what your display/monitor is.

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But also, in the Shadow quick menu video setting if set to match it will tell you.

kind surge
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Alr thanks i did it im going to try fortnite it downloads atm

kind surge
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I played the fishing planet and these are my stats

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is this bad?

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@mystic quail