ShadowPC shuts down all the time | Shadow (ENG) | Page 1

thorny dagger Feb 23, 2025, 12:49 PM

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It also informs that there is issue with connection

torpid current Feb 23, 2025, 12:51 PM

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Here too (Germany). Pretty annoying. Tried to work in the webapp, but also the same. Errorcode: R-103.

thorny dagger Feb 23, 2025, 12:52 PM

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I am also in Germany. Error code i got was R-122

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Frankfurt servers likely

kind basin Feb 23, 2025, 12:53 PM

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Best bet is to send app logs, open ticket with support include info of issue and the logs code, your local time and date it occurred last.

Support will take a few days to reply as closed weekends, but only way things like this can be investigated.

thorny dagger Feb 23, 2025, 12:55 PM

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I see. Thank you for the info. Where can i get the logs code?

torpid current Feb 23, 2025, 12:55 PM

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I've been experiencing this instability for a few days now.

kind basin Feb 23, 2025, 12:56 PM

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Click the (?) to open help section, the send logs button is with the shutdown, safe mode etc

#ShadowPC shuts down all the time