#A couple issues see desc.

28 messages · Page 1 of 1 (latest)

hazy aurora
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I'm experiencing several issues with my Shadow PC on my MacBook Pro (M4 Pro), and I would appreciate assistance in resolving them. Here's a summary of the problems:

Error Code A-104: When attempting to access my Shadow PC, I encounter the error code A-104. The app also displays an "Unknown Error" message. This happens both in Safari and Firefox.
"Getting Your PC Ready" Message: The app says, "We're getting your PC ready in the nearest datacenter," but I have already received the "Your PC is ready" email. This message persists, and I’m unable to proceed further.
Power Button Issue in Console: In the console where I manage my Shadow PC, I am unable to press the power button. This may be related to the other issues I’m encountering.
Start Loop: Yesterday, I was able to get into the app without seeing the "PC isn't ready" message, but there was no error code. However, I encountered a start loop instead, where the app kept trying to boot up but never fully loaded my PC.
I have already tried the following troubleshooting steps:

Restarted the Shadow app and logged out and back in.
Checked my internet connection (it's stable).
Tried using both Safari and Firefox browsers.
Reinstalled the Shadow app to ensure there are no corrupted files.
Verified that I have received the "Your PC is ready" email and ensured there are no follow-up actions required on my end.

hazy aurora
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Now its letting me in app but getting L-200 error same error on website a-104

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and upon restart it needs me to wait for my pc to be set up
and on website it says zero vms listed an error occured fetching vm list
but the app just said 0 vms

ember yacht
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Best to contact Shadow Support #support-ticket

pulsar wyvern
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How did you install the app into your Mac? App Store says it’s only allowed on iPad, iPhone and Apple TV, along with TestFlight only having it available for iPhone..

fallen meadow
pulsar wyvern
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Shadow website directs me to both TestFlight and App Store, which both inform me that the app is unavailable for Mac..

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Mac book pro

fallen meadow
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you need to zoom out in your web browser or maximize your web browser window to see additional choices

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but as this responsive design is a PITA :

pulsar wyvern
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Yk safari is known to hide crucial buttons… I’m currently not home but will try on a different browser

fallen meadow
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you can just use the link I provided

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Safari is not the issue :)

pulsar wyvern
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Oh I will, on my Mac, cause that’s where I’d like to operated the shadow pc…after work^^

fallen meadow
pulsar wyvern
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BRO I PNLY HAD 2 CHOICES

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I will look through it once more with my blind ahh

fallen meadow
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but if I resize to a lower resolution :

Capture_decran_2025-02-11_a_13.02.30.png
pulsar wyvern
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Goddamm

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That looks exactly like mine

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Thanks for showing me my Mac sucks

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hehe

fallen meadow
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it's just the resolution or zoom factor :)

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could be just your case eyes that suck :)

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or you need glasses :)

pulsar wyvern
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No, it’s my brain that sucks

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Till we meet again ^^/