Exactly as title says, can't launch the launcher what so ever, it shows up in task manager for a milisecond then closes, it worked this morning with 0 issues.
#Shadow launcher won't open
tough parcel
Summary: Write a brief summary of what's happening. How can we reproduce it?
Troubleshooting: Answer the questions below. Shadow Launcher will not open, every other launcher opens
Does the issue happen when you use Shadow on other devices? no
Is the issue present on different networks and/or connection types? (Ethernet, 5GHz WiFi, etc.) 5g
If it's an issue with a game or app, does the issue happen with other software? no
Other Helpful Info:
Your Data center, available in the Help section of your launcher portland
The country you're connecting to Shadow from US
Your ISP (Internet Service Provider) Spectrum
Connection type (WiFi 2.4/5GHz, 5G, Ethernet, hotspot, etc.) 5g
Your operating system and/or device model not sure but its windows 10
Screenshots and videos are welcome
tough parcel
https://discord.com/channels/460948857304383488/1210660461457051758
I dont know what else to post, theres not mch i can say since the launcher just wont open what soever for non-beta version
next crypt
Add as much details as possible
If you have an antivirus, debloated your windows
Service pack version
tough parcel
Ive tried running as admin, tried combatilbility mode, completley deleted all the files and re-installed, disabled antivirus and tried launching it
the launcher shows up in task manage for a few minutes an then vanishes
Oh, the last thing i did before hopping off was shut it down, then it said i disconnected an randomly brought up my browser asking me to sign out, after that it stopped working
tough parcel
Add as much details as possible
So ive tried all day, the shadow beta opens but i cant get regualr shadow launcher to run, do you think its cause of the ongoing issue at shadow atm? should i try support?
next crypt
Could be a bug fixed on beta, but it's quite an uncommon issue
Of course you can report issue to support they could also have an answer for it I'm unaware of
tough parcel
ive never had the issue for over a year of using shadow, it just opens an immedatly closes
Ill try support
next crypt
May need to clean cached data
tough parcel
How do i do that?
next crypt
By either cleaning home directory .shadow on your local machine, but also in appdata folders
tough parcel
Oh then yeah ive tried that
I deleted all files related to shadow before doing a clean install
next crypt
.shadow too ?
tough parcel
i can double check
i use a program that deletes all files related to an uninstalled program but it does miss a few sometimes
is microsoftwindows.shadowcopy a shadow file?
next crypt
(win+r %HOMEPATH%\.shadow)
next crypt
is microsoftwindows.shadowcopy a shadow file?
No it's a windows service
tough parcel
oh nvm i saw an 8/22 file
Do i need to uninstall shadow again? before deleting the folder
next crypt
No
next crypt
Yes
