And on Google, what the result it give you, if you wrote it?
#BO6 Startup error Error Code 0x00001338 (11960) N
silver shuttle
shut cradle
It says scary stuff about CPU and Ram
@silver shuttle
On the 10 shadow pc
thats my account [email protected]
silver shuttle
And uninstalled and reinstalled the game, is the same thing?
shut cradle
I freshly installed the game
shut cradle
And uninstalled and reinstalled the game, is the same thing?
and verified the files
on the 10 pcs please help man
I am on the discovery plan is this fine ?
silver shuttle
I don't play the game, so honestly, apart from telling you if the Steam version is the same, I don't know what else to recommend.
tawny pumice
shadow has lots of prombs with direct x same thing happens to me when i try to play mw3
shut cradle
shadow has lots of prombs with direct x same thing happens to me when i try to p...
how i fix it ?
it works fine with my friends same plan also
am i missing something
tawny pumice
maybe not sure tho
silver shuttle
Did you have the latest version of Windows 10 ( I mean, it's your Shadow pc up to date )?
Did you have the latest driver of the Nvidia p5000?
https://support.activision.com/black-ops-6/articles/pc-system-requirements-for-black-ops-6
tawny pumice
check you're DirectX version plus don't download it from the Xbox app it breaks for some reason when you do download from the Microsoft store if possible and try to update you drivers if you can thats what fixed mine so maybe it can fix yours too
shut cradle
I can't open Nvidia Expierence
PC7 and 6 just runned the game
nothing different from the others pcs
Thanks anyway man
tawny pumice
no prob
tawny pumice
yes
shut cradle
Its not working
shut cradle
ok thanks man from trying to help really appreciate it
tawny pumice
no prob
limpid bough
Not working as in Nvidia experience isn't or installing the driver? Sometimes the preinstalled experience goes a bit crazy lol.. If it's that that isn't opening uninstall it and install the newer Nvidia App
silver shuttle
try to open a ticket maybe shadow support can help u
But If it's from unsupported region, they can't help
Even refund him
teal dirge
show a screenshot of your task manager / performance tab on shadow
shut cradle
PC4 stuck like this for like 2 hours
stuck
@teal dirge I paid by paypal so I will get my refund either way
@teal dirge
How I upgrade and my friend on discovery also but it works with him
Guys can you move my plan from Discovery to Boost ?!
thats my account [email protected]
Guys ?
regal stone
That is a #support-ticket issue. Not a community help issue.
We don’t have the power to change your plan. You can from the website, or by asking support.
silver shuttle
thats my account [email protected]
Anyway ae = Emirates arabian...out of region.
So, even if you'll get the money from PayPal, keep in mind that Shadow can block you for future accounts, if you use the same card.
Anyway yes, only Shadow support can able to upgrade the plan, if on your account page, is not possible.
silver shuttle
4GB RAM have Discovery
That's why it's not working
You need to upgrade the plan, as you already know, at least to Boost
shut cradle
4GB RAM have Discovery
That's why it's not working
All is fine and working
silver shuttle
But the minimum requirement of the game is 8GB