Canceled subscription | Shadow (ENG) | Page 1

undone cape Nov 6, 2024, 11:55 PM

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Hi i cancled my subscription yesterday howered today you have still charged me for the subscription i need this sorted ASAP thank you

meager juniper Nov 6, 2024, 11:56 PM

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Contact Support, there's nothing the discord can do for you pretty sure.

undone cape Nov 7, 2024, 12:00 AM

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support on site?

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is there a number i can call i cant even fill out a form they have me in ciecles

inner oak Nov 7, 2024, 12:06 AM

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Im not 100% positive but I thought that you have to cancel your subscription 48h before it renewing. That might be the problem

undone cape Nov 7, 2024, 12:07 AM

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im not looking to renew

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i canceled yesterday and the ycharged me today i just need an actual way to contact them as im going in circles

inner oak Nov 7, 2024, 12:07 AM

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I know, but you have to cancel 48 hours before it renewing

undone cape Nov 7, 2024, 12:08 AM

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what does that mean?

inner oak Nov 7, 2024, 12:09 AM

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You have to cancel your subscription 48 hours before your subscription renews, which was today.

#Canceled subscription