#Trying to Re-Install Shadow But No Luck

7 messages · Page 1 of 1 (latest)

severe sandal
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Hi, good morning!

I woke up to my computer saying that there was a scheduled maintenance. As I waited, the notification disappeared at the bottom of the Shadow screen which was my first time ever seeing that happen. So I closed out of Shadow completely and restarted it. I received the same “Oops… request failed 503” white screen on my web browser. I was then led to the FAQ page where it’s showing the potential problems and how to fix them. I tried everything, but I resorted to uninstalling Shadow to see how I could fix the problem. As for now, it won’t let me login or reinstall the Shadow onto my computer.

My questions are: Is this because of the scheduled maintenance? If so, do I need to wait to reinstall Shadow back onto my computer? If it isn’t, what is another way that can I reinstall Shadow?

Thank you,

Mona 💛

stone lichen
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its prob due to maintenance on going rn

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#🔧┃known-issues

severe sandal
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Okayy and do you know where I can reinstall the app for my computer?

stone lichen
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due to the maintenance