Error VD-100 Shadow PC not working | Shadow (ENG) | Page 1

sage nimbus Oct 29, 2024, 2:38 PM

#

Hello, i bought a shadow-PC about an hour and half ago, but it does not work... Could anyone help me?

opal ingot Oct 29, 2024, 2:38 PM

#

What issue are you running into?

#

Did you get the email that it was ready to use?

sage nimbus Oct 29, 2024, 2:38 PM

#

it is just not starting

sage nimbus Oct 29, 2024, 2:38 PM

#

opal ingot Did you get the email that it was ready to use?

yes

opal ingot Oct 29, 2024, 2:39 PM

#

As it's the first time using, it might just take a while, leave it for like 10-15 mins on connecting/starting

#

If after that time it still doesn't connect, go to the Help Panel (?) hit Shutdown, once says Shadow is off, wait a few mins and click start again.. If still no luck, contact Shadow Support, maybe an issue with the initial set up.

sage nimbus Oct 29, 2024, 2:40 PM

#

opal ingot Oct 29, 2024, 2:40 PM

#

Okay so error code.

#

If logging out and back in doesn't solve this, you'll need to contact support.

#

Error VD-100 Shadow PC not working

sage nimbus Oct 29, 2024, 2:41 PM

#

opal ingot If logging out and back in doesn't solve this, you'll need to contact support.

Yes i logged out and back in again but it still didn't work

opal ingot Oct 29, 2024, 2:41 PM

#

#support-ticket

sage nimbus Oct 29, 2024, 2:41 PM

#

then i have to cantact support right?

#Error VD-100 Shadow PC not working