#anyone get U-101: Sorry, an issue happened with the update services in your Shadow PCPlease contact

11 messages · Page 1 of 1 (latest)

eternal crest
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title

marble siren
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Two options. Contact support, they will be open Monday-Friday, or factory reset your Shadow.

eternal crest
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I use my shadow for coding and I have projects I have not backed up yet

marble siren
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It's part of Shadow's own updating tool. Something failed, borked the update process.

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Support can command it to restart the update, brings it back to life.

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EVEN if they can't, they can give you a link to recover everything.

eternal crest
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ok

marble siren
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They get backed up over the weekend, so expect a response by Tuesday. I wish they would give the end user a button to run that script when it logs an update error

eternal crest
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aright

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alright *