#my shadow is suspended but it says i have 7 days to play and to pay

1 messages · Page 1 of 1 (latest)

dark frost
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Yes... This is what happens when you don't pay your bill. You have 7 days of no access before the Shadow is deleted.

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Doesn't say anything about you being able to play for those 7 days.. Unless I am missing it.

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Also best not to share your email + name in a public space.

raw oxide
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but my last shadow let me play it for 7 days 8 to be exact

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and i was bearly able to play my shadow the servers was down every week

dark frost
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They stopped that a while back,, People likely abused it, this way it gets people to actually pay on time.

raw oxide
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and some people said that yall was giving a free month because the that

dark frost
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No one said that

raw oxide
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when yall had that problem it wasnt letting no one use it last month yes people did

dark frost
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Shadow do give compensation if no access for a 24hr period and a fault of theirs. But it would never be a free month. it would likely be for the time lost.. However, no outtages lasted more than 24hrs.

raw oxide
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when this problem was happening

dark frost
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People wanted a free month.. Doesn't mean Shadow would ever give a free month for less than a days outtage, thats one way to go bankrupt.

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Yes there's been a few outtages the last couple months.. Longest being about 7-8 hours.

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Anyways... Don't pay don't get access till paid.

raw oxide
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so the 8 days to play isnt avalible ?

dark frost
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No.... That grace period ended a while ago as I said.

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As it was likely abused by people constantly not paying on time... People not paying on time probably costs Shadow fees.

raw oxide
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alright

thick fiber