contact support help | Shadow (ENG) | Page 1

forest lake Sep 4, 2024, 12:29 PM

#

Hi. Please open a #support-ticket for that. Only the Shadow support can answer this question. Thanks 🙂

tepid cradle Sep 4, 2024, 12:31 PM

#

Thank you, I hadn't found it

naive steeple Sep 4, 2024, 12:31 PM

#

Deleted due to Apple ID email being shown.

tepid cradle Sep 4, 2024, 12:32 PM

#

naive steeple Deleted due to Apple ID email being shown.

Its fine. I made a ticket, can you look over it??

naive steeple Sep 4, 2024, 12:33 PM

#

Nope, only Shadow Support can do that. Mods are volunteers.

tepid cradle Sep 4, 2024, 12:33 PM

#

gotcha

tepid cradle Sep 4, 2024, 12:55 PM

#

but are you allowed to tag some of them? it is a serious problem, the fact that almost an hour has passed since the payment and it still appears that my payment is in default.

#

@naive steeple

naive steeple Sep 4, 2024, 12:56 PM

#

No we cannot. Everyone’s issue is as important as the one before.

tepid cradle Sep 4, 2024, 12:57 PM

#

certainly, but now I don't see anyone suffering from a technical problem or another, forgive my attitude, I'm just a little stressed by the situation.

#contact support help