delay.. delay... | Shadow (ENG) | Page 1

fleet bison Jul 14, 2024, 9:47 PM

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Upon trying to play games im very delayed its the movement and the mouse not sure if its because the streaming services or not but it's very concerning

sand star Jul 15, 2024, 1:29 AM

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fleet bison Upon trying to play games im very delayed its the movement and the mouse not sur...

What mouse?

fleet bison Jul 15, 2024, 3:04 AM

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sand star What mouse?

Logitech g502 hero

sand star Jul 15, 2024, 3:19 AM

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Drop the polling rate.

fleet bison Jul 15, 2024, 3:24 AM

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sand star Drop the polling rate.

How do I do that?

sand star Jul 15, 2024, 3:25 AM

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G-hub running locally.

fleet bison Jul 15, 2024, 3:25 AM

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So run it off my main pc?

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what do you think I should drop the rolling rate to?

sand star Jul 15, 2024, 3:26 AM

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Correct. You don't want to forward a mouse to Shadow.

fleet bison Jul 15, 2024, 3:26 AM

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Gotcha, I’ll try doing that now.

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what do you think the rolling rate should be?

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@sand star

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here?

sand star Jul 15, 2024, 3:32 AM

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Not the light sync settings. It's in one of those other tabs on the left.

fleet bison Jul 15, 2024, 3:32 AM

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you got this

sand star Jul 15, 2024, 3:33 AM

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Report rate.

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Change that to 500, test, 250, test, see when the mouse feels better

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fleet bison Jul 15, 2024, 3:34 AM

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Alright bet, let me go check it out

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@sand star can i share my screen so you can understand better?

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its very hard to explain

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lmk

blazing dagger Jul 15, 2024, 7:51 AM

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If that didn’t help, also show screenshots of quick menu stats set to show last 10 mins of while playing. More info you give the easier for community to try and assist.

fleet bison Jul 15, 2024, 7:53 AM

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Okay. Ey

fleet bison Jul 15, 2024, 5:16 PM

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blazing dagger If that didn’t help, also show screenshots of quick menu stats set to show last ...

Not sure how to do this?

blazing dagger Jul 15, 2024, 5:17 PM

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While on Shadow, open the Quick Menu with Win Alt O. This will show stats also, which can be filtered with different times.

After you've played for a while open it up, set to show last 10 mins and then put Shadow into windowed mode and screenshot it via local.

fleet bison Jul 15, 2024, 5:40 PM

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ok

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@blazing dagger

blazing dagger Jul 15, 2024, 5:47 PM

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Change to last 10 mins

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Top right corner of stats

fleet bison Jul 15, 2024, 5:49 PM

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there ya go

blazing dagger Jul 15, 2024, 5:52 PM

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Okay, 50ms isn't ideal, however it's not spiking too erratically, it could just be the latency that you can't adjust to, this would be worsened in competitive shooters. The packet loss shown, is likely when you tabbed in and out, unless it shows again without going in and out of full screen of course. Bandwidth usage is "okay" maybe drop it down to 35 or 40 to see if that helps. Also with this 50ms ish latency, where are you located?

fleet bison Jul 15, 2024, 5:53 PM

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Im in the united states, in a small part of alabama.

blazing dagger Jul 15, 2024, 5:55 PM

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Ah okay, using Wifi or ethernet ?

fleet bison Jul 15, 2024, 5:57 PM

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ethernet

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but im using the ethernet that the wifi provider gave us not one of the good ones lmaooo

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offered some people 200$ to see if they can fix this for me nobody has been willing to help

blazing dagger Jul 15, 2024, 6:01 PM

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Yeah don't do that.. That's just silly.

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Also am I not trying to help right now ? 🤷‍♂️

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Although I am not sure what else to suggest, if the polling rate didn't help and lowering bitrate to 35ish doesn't.. Maybe reboot your router to see if that does anything to help.. Outside of this, it could literally just be the 50ms ish being too high for you to adapt to.. You can always also contact Shadow Support via #support-ticket

fleet bison Jul 15, 2024, 6:06 PM

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i might just do that lmao.

#delay.. delay...