#RTX A4500????

24 messages · Page 1 of 1 (latest)

halcyon stump
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So I've been subscribed to shadow for over a month now, and I've learned today that I have an RTX A4000 in my computer, whereas some other people I've seen have an A4500. And we're all on the power tier of shadow, so why do they have a more powerful card than me?

willow acorn
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Are you sure about that ? 🤔
Can you share a screenshot of the issue ?

halcyon stump
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Sure give me a sec

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If its too low res then just tell me bc i screenshotted this on my phone

willow acorn
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Ok just checked, it seems this graphic card is allocated depending on the region you are. I guess UK ?

halcyon stump
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Yes I'm in the UK. But the thing is on the website it lists that I'm meant to have an A4500 in mine.

willow acorn
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If I check right now, for Uk, they only give an option for the A4000 🤔

halcyon stump
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Oh

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This is what it says for me

willow acorn
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You should not see a big difference btw. Yeah on paper, A4500 is a bit better but should not be a big deal. Although if it did say to you it must be a A4500, I would contact support to know about it.

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Directly from the website

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I dunno 🤔

halcyon stump
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Oh now its giving me both wtf-

digital knot
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Not sure why it's giving the option of both..

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All I do know is that some regions have the A4000 and some the A4500 now... UK being one of those... Why and why the same cost I don't know... I would personally suggest changing plan to the Pro Advanced, you'll get the A4500 and 1TB C Drive for 52.99.. So not even that much more.

halcyon stump
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Would doing that get rid of all my data though? And would it also charge me again for switching?

halcyon stump
digital knot
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Chances are no... It will just change over after shutting down for like 5 mins, then just manually extend the C drive.. You'll pay the difference when order, which will be detailed.

halcyon stump
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Sorry I'm a little confused

digital knot
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Well Power is 49.98 .. Pro Adv is 52.99.. and as the change is near instant, you'll pay the difference pro-rated, then full amount on next bill date.

halcyon stump
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So I'll only need to pay like £3 to change, then it'll be 52.99 on my next renewal?

digital knot
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Might be less, depending on how many days till next bill, but essentially yes.