#Choose datacenter?

1 messages · Page 1 of 1 (latest)

nimble fiber
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Hey all, I'm trying to subscribe to shadow for my partner who lives in Texas. How can I choose the datacenter? I live near the Portland center, but I want it to be the Texas one. How can I do this?

deft heron
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For now, it's something that isn't available for everyone. You can proceed to the checkout to see if it asks to choose the datacentre.
Don't click on "Pay now". Check all the steps before that.

If it's not possible, a simple zipcode from Texas should do the trick.
Also, keep in mind that Texas doesn't have the Power tier. Only Boost is available there.

nimble fiber
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Where would I put the zip code? In the billing address? @deft heron

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Or in the thing before I select the plan

nimble fiber
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I think i'm schizo cause there was no thing before. I put in her address in texas and it seems to have worked

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put in info for texas

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and it put it in portland anyways

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thank you shadow pc very cool 👍

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and this is by no means an attack on you lundgaard, i mean shadow itself

thick trail
# nimble fiber and it put it in portland anyways

Well, if you choose Power Upgrade tier, it's how it suppose to work, because the datacenter of Dallas, don't support that huge water cooling system that for Power Upgrade is essential.

Anyway, if you choose Boost Tier, you'll need to Contact Shadow Support, since they're only ones, that can change it.

nimble fiber
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I chose boost.

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But thank you guys

nimble fiber
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Contacted support, it seems they're only open on weekdays so I guess we'll just wait and see

nimble fiber
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Well, now she wants the power plan. Guess we're sticking with the Portland datacenter after all

deft heron
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Yeah, as Texas doesn't have Power. Portland should be the best bet, then.