#Not able to access Overwatch shop (or any paid content) on ShadowPC

17 messages · Page 1 of 1 (latest)

craggy surge
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I've been experiencing this problem for about 3-4 months now and I'm not really sure what to do anymore, if anybody else has the same issue can you share any insight/a possible solution?

slate finch
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When you try to access the shop tab or even the website shop + account settings, it returns a "403 Forbidden", right?

If so, it's happening for a while, indeed.

Please, contact Shadow Support and see if they have any additional info on this situation:
Go to https://shdw.me/account and click Support.

iron reef
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I had this issue myself it just fixed itself after awhile

wet crypt
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I'm still having that issue, and in game, I can't even open the shop and buy anything because it cant load :/

ruby wagon
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you are playing game in exclusive fullscreen right ?

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just tested on my side, no issues with shop on my side on EU/US region, borderless & fullscreen...

wet crypt
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let me check out

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is not working in borderless

ruby wagon
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unlikely shadow related, but you may try your luck with overwatch support

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and you need to be in exclusive fullscreen anyway for overwatch

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or you will trigger anticheat

wet crypt
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isn't my acc tho, I tried loggin in another pc (my bf's) and shop works fine

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and shop previously worked in shadow

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perhaps Overwatch is taking Shadow's service as if it were a VPN?

neat lark
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Well, you're playing on/through a Virtual Machine/server:
A VPN connection between you and Shadow server.

wet crypt
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so...?