When I turn on a game my stream freezes and won’t unfreeze if it’s a steam game I can switch to steam link and it works but for other games I can’t do anything and have to shut down the pc for it to be useable again. What should I do?
#freezing
final zinc
silent agate
Which game ?
final zinc
@silent agate any game. Fortnite it does it, rainbow six siege it does it and the latency goes really high even if I’m directly connected to the router
silent agate
can you screenshot the quickmenu stats?
silent agate
yup, indeed horrible latency
final zinc
Yah and when I’m not in a game it’s fine but as soon as I load into one it does that
silent agate
So question :
- What's your streaming pref on the quickmenu network settings ?
- What's your real location ?
- What's your datacenter location ? (can find it on the launcher, help panel, full bottom)
- What's your ISP
be sure to answer all of that 🙂
final zinc
Streaming is reliability
I’m located in Tennessee
Datacenter USWDC01
What is ISP? And where would I find it?
silent agate
Internet service provider, the one that you pay your bill for internet
final zinc
Ok it’s North Central Telephone Coop
silent agate
So if you are using reliability, I assume you have packet loss?
final zinc
No I don’t think I do when I look it doesn’t say I do
silent agate
Ok so for Datacenter and your location it seems fine (I mean you have the correct one and you are not 10k miles away)
silent agate
No I don’t think I do when I look it doesn’t say I do
Change to UDP and pretty sure you will have 😅
final zinc
Ok I’ll try that and I may have it but the packet loss section it’s usually zero
silent agate
Ok I’ll try that and I may have it but the packet loss section it’s usually zero
cause reliability, it works for that.
Could you try to reboot your modem/router and see if it helps ?
silent agate
It runs now. Thank you
wait, what, what did you do ? Just the reboot ?
final zinc
No I did the udp and it ran the games and didn’t freeze