lag wrong server

[cedar knot]

Hello, I live in Calgary and my server is Montreal! It's make no sense ... Portland server is way closer, my ping is bad now, can I switch the server of I contact the service ?
Thank you

[wintry quest]

Try contact them, say you wanna change datacenter location, if they are agree you got lucky if they aren't agree then i think you will need resubscribe to another datacenter close to you. Check with them worth a shot.