#Swap DC
14 messages · Page 1 of 1 (latest)
Is it juste for vacation ? or are you moving ?
Two options :
- you cancel your subscription and make another account with the new adress. (it depends of your billing cycle)
- you contact support
I am moving.
So that is my concern. that makes me to pay the bill twice. Another $30 is not a small deal
when is your billing cycle ?
I am gonna subscribe one right now (I was using Shadow but cancel that last year). So I just mailed out my pc and now I only have a business laptop, I still need to deal with something in game during this weekend.
If there is not a general solution, I can also wait and create one account when I get there.
then contact support and ask them. should find a solution
They are not open on the weekend = =|| Maybe I should wait for the next week's flight
Thank you for the information tho.
or they switch datacenters, but I have my doubts. Or they'll ask you to create another account for the new address, and probably refund your old account once the new one is active.
I've already seen that this is the case, but obviously I can't promise anything, only they can decide.