#Swap DC

14 messages · Page 1 of 1 (latest)

frozen rock
#

Hi, I don't know if it is available to change me to another DC with the current subscription? I am in East US now but I am going to the west side in the next week. Without pay twicefor the subscription, I would like to know if I can just reset my account to the west side DC? I don't mind to re-download my stuffs.

glossy moat
#
  • you cancel your subscription and make another account with the new adress. (it depends of your billing cycle)
  • you contact support
frozen rock
#

I am moving.

frozen rock
frozen rock
#

I am gonna subscribe one right now (I was using Shadow but cancel that last year). So I just mailed out my pc and now I only have a business laptop, I still need to deal with something in game during this weekend.

#

If there is not a general solution, I can also wait and create one account when I get there.

glossy moat
#

then contact support and ask them. should find a solution

frozen rock
#

They are not open on the weekend = =|| Maybe I should wait for the next week's flight

#

Thank you for the information tho.

glossy moat
#

or they switch datacenters, but I have my doubts. Or they'll ask you to create another account for the new address, and probably refund your old account once the new one is active.

I've already seen that this is the case, but obviously I can't promise anything, only they can decide.

frozen rock
#

K that make sense.

#

I just don't want to waste dollars on the duplicated accounts. Why don't I buy myself a big mac meal for lunch lol.