So i was playing on my shadow since 2 am and then fell asleep woke up to a "Your subscription is no longer active message" AND TO BE HONEST I DO NOT FEEL LIKE RE- INSTALLING EVERYTHING OVER WHEN I CAN LITERALLY PAY FOR IT RN! I never got a message yesterday when i checked my account on the website saying my subscription was about to end or the bill was due soon!
#Am i able to get all my downloads back?
11 messages · Page 1 of 1 (latest)
Now its saying i need to wait for an hour!? is it for a WHOLE NEW PC?
i just want to know if i will have all my stuff on it...
i had a lot of files i would like to keep on my shadow
The help center doesnt even work...
Yeah. You probably lost everything.
Ask support what happened. Cause it means it's been several days since you had to pay.
This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form
do you know how i could quickly backup ALL my files?
for next time..