Why does it say G-403 and my account is disabled | Shadow (ENG) | Page 1

lime cradle Oct 5, 2023, 8:46 PM

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Ive payed the monthly and it says my account is disabled??

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when I log into my phone it works perfectly fine

cinder topaz Oct 5, 2023, 8:48 PM

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Only support can help / answer this.

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Please contact them.

lime cradle Oct 5, 2023, 8:49 PM

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how do I do that

worn mountainBOT Oct 5, 2023, 8:49 PM

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@lime cradle This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

From your account page, click Support: https://eu.shadow.tech/account/
If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form

lime cradle Oct 5, 2023, 8:56 PM

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cinder topaz Only support can help / answer this.

do you know if this is a billing issue or just a bug?

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Im very worried because I use shadow to play most of my games and its not even my billing deadline yet

#Why does it say G-403 and my account is disabled