shadow pc

[violet geyser]

i just tried to set up my shadow and im waiting for it to work (1 hour wait) but the payment didnt go through

it gave me email saying the payment didnt go through because of insufficient balance , now i have enough on my paypal but i cant try it again or change my payment method to the same paypal

[wide quiver]

It did that for me just wait the hour it took it

[dusk ferry]

I had this issue, did you use paypal to process your initial payment? I had to link it to my debit card, the only thing i can assume is they are trying to take the money directly from a paypal balance, rather than the card linked to paypal. Hope this helps 🙂

[fast ether]

Hi, for payment issue contact support, we are only normal clients as you

[high mountain]

Hello, I just subscribed to Shadow and also selected Paypal as payment method. I got the same problem. So I just wait for the hour?

[fast ether]

Hi, how many time have passed since you purchased Shadow? Also the transaction was made?

[high mountain]

I think it is 1 hour now. First I received an email saying the transaction did not complete. Then later I received an email saying my bill is ready and I payed 45 euro. I started the Shadow app again and it says my pc is ready. It says START NOW So I will try that now 😄

So yes, I just waited the 1 hour period without fixing anything

[fast ether]

Okay, the issue is fixed or still not?

[high mountain]

Yes I am using my Shadow pc. I just waited the one hour and it fixed itself.