Hi, recently my Shadow PC would not have internet access after logging on and I would have to restart the client to hope that the issue goes away - this generally requires a few attempts and wasting a good 15 minutes. It also doesn't make any sense since I don't get how it would connect in the first place if there is no internet access. Anyone else experiencing this?
#No internet access within Shadow PC
worthy fulcrum
coarse nexus
Hi, recently my Shadow PC would not have internet access after logging on and I ...
Hi, have your tried forcing the shutdown, wait 10 minutes, start it again?
worthy fulcrum
Hi, have your tried forcing the shutdown, wait 10 minutes, start it again?
yes, as I said in the post, I do that. And it does fix it 50% of the time but I have had times where it just doesn't go away without 5-6 tries. I want to see if I can find a long term solution.
coarse nexus
Oh okay, I understand
When it happens again go to help section, then click “Send Logs”, wait until it appears a code
Contact support sending that code and a detailed explanation
worthy fulcrum
Will do, thanks!