I am having trouble with games I should have no no problem running, GTA V goes below 60fps all the time, Hogwarts Legacy is beyond playable at times in free roam, Cyberpunk even on the lowest setting still lag, even Destiny 2 a game that been out for years still goes below 60fps at times it should always be 60+ I just I don't know what to do I love Shadow but it seems be disappointing me... Any tips would be helpful as I wanna keep supporting Shadow but my gaming hasn't been the best for the past two weeks.
#Shadow Power Plus
1 messages · Page 1 of 1 (latest)
So what shadow plan are you on, there's no way you're using shadow power plus because it's unavailable right now until some time next month
I have the 28gb ram and storage space already applied
Power Upgrade + (active since 04/20/2023)
What resolution are you playing at? Are the gpu drivers updated on shadow ?
Disable windows GPU scheduling
That was my next one.
Hehe power+ in general update to win11, which enables it by default, windows GPU scheduling is incompatible with shadow and will ruin your experience, but I guess you told us your feeling, not raw fps from the VM
Also on shadow never use low settings
Since when did they have shadow power +?? I got mine last year and they never gave me any notifications of a new plan...
Power+ released back in April-ish for NA and last week for Europe.
#📺┃shadow-news
Upgradable via account for 5 more per month, for the extra storage and ram.
@golden snowGPU scheduling disabled ?
@little star Still getting bad frame dips
Hi, you have stuttering issues?
Also do you have programs running in background when playing?
Also do you have enabled gaming mode of Windows?
@autumn solstice Yes, No and Yes
Hi, disable the gaming mode of Windows
Also if it doesn’t work move to beta version, there is a fix for stuttering
Still can't get it, talked to customer support and they are saying they can't do that yet
Hi
In your user account page it appears the notification of the new plan, right?
Also do you tried clicking upgrade button and see if you can upgrade to the Power+ plan?
There's no upgrade button since I already upgraded to shadow power a while ago, just not shadow power plus
Oh okay, I understand
Also in the notification says than the update will be available for current subscribers in 31/07 or 31 July, so then until that date the only option is to contact customer support for upgrade
I said customer support said they couldn't do that... They told me it's not available yet
Depending on where you are it’s out of stock and is why it doesn’t show on the account page for upgrade.
If you went through the order pages for your location it will likely say out of stock.
For example for Dunkirk.
There's not even a order page for shadow power plus
It shows under Shadow PC it’s just above where this is, but I cut it out.
See just the normal ordering process. There’s never been a specific part for Power.
That doesn't show up anywhere
I didn’t say on your account…. I said.
If it doesn’t appear on your account it’s likely Out of Stock.
Check through the normal ordering process and it will likely say Out of Stock for Power like my screenshot.
I already have power, just not power plus
Yes I know lol. Power+ is the new default for orders.
It says it's not even available until the end of this month
Power Plus has been available for NA since April, many upgraded already. But like I said, it’s likely out of stock for your Datacentre and you just need to await for restock. That same 7/31 message appears across all accounts, even Europe ones that don’t use that format lol and then then European people have upgraded where there’s stock be it from base shadow to Power + or Power to Power +
@iron leaf even has that message on account and they got Power+ in NA when it released.
Huh
Lol
The message about Power+ available 7/31 you still see that even though you have it and have had for months.
I just woke up