media keys not working | Shadow (ENG) | Page 1

untold mulch May 23, 2023, 12:36 PM

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So up until 2 days ago my media keys worked fine but now they dont and idk how to make them work again, anyone know a fix?

north canyon May 23, 2023, 1:45 PM

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untold mulch So up until 2 days ago my media keys worked fine but now they dont and idk how t...

Hi, it’s strange…
What media keys doesn’t work?

untold mulch May 23, 2023, 7:16 PM

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so the music pause/play, the skip forward and replay dont work.

north canyon May 24, 2023, 5:58 AM

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Oh okay, it’s strange…
Contact support about the issue

untold mulch May 24, 2023, 8:31 AM

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Does right shift work ?

untold mulch May 24, 2023, 1:13 PM

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untold mulch Does right shift work ?

yes

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Then it's not the issue I'm thinking of.

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Is there a Fn (function) key on your keyboard?

untold mulch May 24, 2023, 2:52 PM

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no

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rn_image_picker_lib_temp_b7eb2823-574f-4b14-bc66-ffb4dc52d163.jpg

carmine steppe May 24, 2023, 3:04 PM

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Is the M key to toggle the Media keys maybe?

shrewd nacelle May 24, 2023, 3:04 PM

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that's memory to program the G1-G6 keys

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I have the same keyboard

carmine steppe May 24, 2023, 3:05 PM

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Ah.. well ... Solve it MrCatman 😛

untold mulch May 24, 2023, 3:19 PM

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g1-6 is just extra keys is all

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strange cause they just stopped one day out of nowhere

north canyon May 25, 2023, 5:41 AM

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untold mulch strange cause they just stopped one day out of nowhere

In your local PC the keys work?

untold mulch May 25, 2023, 9:32 AM

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I'll have a look

untold mulch May 25, 2023, 10:46 AM

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OK @north canyon so they don't work on my home pc which I don't understand why, any idea how to fix that?

untold mulch May 25, 2023, 10:55 AM

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untold mulch Is there a Fn (function) key on your keyboard?

my dumbass just realised i do have an FN key. i never used it before though.

carmine steppe May 25, 2023, 10:56 AM

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Haha oh yeah.. Tbf I never saw it on the image

untold mulch May 25, 2023, 10:56 AM

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hah

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theres a reason i have glasses ok...

carmine steppe May 25, 2023, 10:57 AM

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So do I 🙃

untold mulch May 25, 2023, 10:57 AM

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haha

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for some reason my pause/play is this

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[

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wasnt that before, the rest are just nothing now.

carmine steppe May 25, 2023, 10:59 AM

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Weird

untold mulch May 25, 2023, 11:07 AM

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true

untold mulch May 26, 2023, 3:16 PM

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anyone else got a fix or any ideas? much appreciated.

worldly parcel May 26, 2023, 7:42 PM

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You said that the media keys also don't work on your home PC, correct?

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I found an article on thewindowsclub that states a number of solutions. Try to give these a shot.

Please attempt to get it working on your home PC first by following these steps incrementally

Reset your System keyboard layout:

Open Control Panel > Language. Select your default language. If you have multiple languages enabled, move another language to the top of the list, to make it the primary language – and then again move your existing preferred language back to the top of the list. This will reset the keyboard.

If you have a single language, add another language. Make the new language, the Primary language by moving it to the top of the list. Once you have done this, now move the old language back to the top of the list to make it the primary language again. This will reset the keyboard layout to default.

Disable Windows Media Network Sharing Service:

Press Win + R keys to launch the Run command box.
Type msconfig and click OK.
Select the Services tab.
Scroll down the list and look for Windows Media Player Network Sharing Service.
Uncheck the box to disable this service.
Click Apply and then OK.

Reset Windows Media Player

Open the Control Panel.
Select Category in the View by mode.
Click Programs.
Click Turn Windows features on or off under the Programs and Features section.
Now, expand Media Features and uncheck the Windows Media Player checkbox. Click Yes in the confirmation box.
Click OK.
Restart your computer.
Repeat the first four steps again and expand Media Features. Select the Windows Media Player checkbox and click OK. This will enable the Windows Media Player again.
Restart your computer again.

Disable Google Chrome's flag for Hardware Media Key:

Open Chrome Flags by entering chrome://flags/
Search for “Hardware Media Key” by using Ctrl+F
Set the Hardware Media Key Handling to Disabled by using the drop-down menu
Close and restart the Chrome browser

Restart Human Interface Device Service:

Launch the Run command box by pressing the Win + R keys.
Type services.msc and click OK. This will open the Services app.
In the Services app, scroll down the list and look for Human Interface Device Service.
Once you find the service, check its status.
If the service is stopped, right-click on it and select Start.
If it is already running, right-click on it and select Restart.

What ever fixed the solution should be replicated to your Shadow.

#media keys not working