#Issues with the Audio input! PLEASE HELP! [FIXED]

1 messages · Page 1 of 1 (latest)

mossy marten
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Everything works regular with my mac input/Output, mic isnt muted. but when loading into shadow my output works but the input doesn't work. Tried installing NVIDIA driver and now my shadow says i dont have a bluetooth driver. I NEED HELP I NEED THIS SOLVED PLEASE SOME ONE HELP

shut pivot
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First, no point checking BT on Shadow you don't and cannot physically connect to it.. However, the issue is that there's no Recording Device present on Shadow which it should be . You've done the correct thing and enabled via the Quick Menu though.. Also thanks for all the images anyways, more than some people post.

First thing to check would be, while on Shadow check Task Manager processes, do you see ShadowStreamer process or something like OCapture. The outcome of this will help going forward,

mossy marten
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Okay give me a sec while i load into shadow again

mossy marten
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Just loaded

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Yes

shut pivot
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Seems your shadow hasn’t updated internal software. Which is why the recording device isn’t present. You can contact support about this they should be able to do something their end I think.

But personally, the quickest would be to back up anything and reset your shadow via your account webpage. This should get everything in good order.

mossy marten
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10-4, i’ll back up everything at this moment and give it a try

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At the moment i dont see anything for backing up on the account section

shut pivot
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There isn’t.

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You will need to use 3rd party solutions.

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Sorry didn’t make that part clear, the reset option is what’s on your account page. if you have additional storage that won’t be wiped, only the C drive.

mossy marten
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Well ill begin the process, ill text back if anything

mossy marten
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Thank you for your help @shut pivot , shadow is up and running again back to the original state. Thank you again, after 3 days I'm back to functioning!

shut pivot
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Mic working now?

mossy marten
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Yessir!

shut pivot
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Good stuff 🙂

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Issues with the Audio input! PLEASE HELP! [FIXED]

icy ingot
shut pivot
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Nope.

icy ingot
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So It will save?

shut pivot
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Indeed.

icy ingot
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Yippe!

shut pivot
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Only the system drive wipes when doing shadow reset.