#Trouble resetting my password
8 messages · Page 1 of 1 (latest)
I have only the password I use to log into shadows app to start the pc, but I never set a password for the pc login
From: Alexpandolfi95
Please see the following regarding Passwords and PINs:
If you used the Ready-To-Go setting when setting up your account, you may have an expired password notice approximately 1-3 months after activation. To resolve the issue leave the "Password" (first) field empty or blank, you'll be able to specify a new password or you can leave it blank.
If you used the Custom setup and have a PIN code, you may encounter a "Just a moment..." screen. To resolve the issue, press ALT-TAB, select the PIN code screen from the Task Switcher and blindly type in your four digit pin, hit TAB, then confirm your four digit PIN, and hit ENTER.
Do you know how I can change it to no pw?
I don’t. Sorry
Contact support
Hi, it shows than your password is expired or your Shadow have a password than you don’t know?
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