Just signed up today, got home to set it up, not only was it pre-set up, but it's not activated either, says key in use on another device....I thought activation was included?
#Shadow isn't active?
white hingeBOT
This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form
unique musk
Just signed up today, got home to set it up, not only was it pre-set up, but it'...
Contact support, this is a known issue
turbid yew
ugh.. guess this is what I get for cancelling for a few months.
unique musk
ugh.. guess this is what I get for cancelling for a few months.
It’s not needed to cancel it for fix the issue, only you have to contact support
turbid yew
didn't say I would cancel it, said "this is what I get for cancelling for a month"
unique musk
Oh okay, I understand, sorry for the misunderstanding
turbid yew
no problem.