#How i am supposed to select this?

1 messages · Page 1 of 1 (latest)

red mountain
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The shadow pc simply don't connect me to choose the layout...

whole scarab
# red mountain The shadow pc simply don't connect me to choose the layout...

Had that same issue, unfortunately they had to reset my c drive. I contacted support and they tried to fix it but couldnt, so they gave me a link to download anything from my c drive to my personal computer before they reset it, and then they reset the c drive (they do not reset your d drive) and I had my pc back again

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So, contact support through a ticket via shadow website, they should be able to help you

red mountain
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I contacted them. Now I am waiting. Thank you for your answer.

quaint rampart
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If youre having trouble during custom installation Id recommend to use their preset, when I last reset my shadow Ive had infinite loading screens after entering a password

red mountain
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No is not a custom instalation. I was playing something on shadow and then appeared windows update notification. And I decided to update the windows(a normal windows 10 update). And after that it shows me "Choose your keyboard layout". And it remains stuck in that screen without booting windows normally.

quaint rampart
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have you tried the safe mode?

red mountain
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If i press that then will appear the upper screen. And that's all. I can not edit or something

quaint rampart
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not on my PC rn, should be in the support tab of the shadow client

red mountain
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yeah is not working. just showing me that screen that's all

quaint rampart
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tried restarting the shadow?

red mountain
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yes ofc

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multiple times

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i think i will wait for their response or i just reset the pc

quaint rampart
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either gotta wait for support or reset it

red mountain
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yup

quaint rampart
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aye