#reset password not working
1 messages · Page 1 of 1 (latest)
also i have waited a couple of days at a time so its not just a matter of waiting for the email
Having the same issue.
I don’t need to reset my password anymore, but still I had the same issue yesterday.
From Gerald
This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form
Try contacting support, they will assist you
How?
Thank you, do you know how long it will take for a reply
Honestly idk
They replied