#my cashapp is still pending a subscription for shadow and shadow canceled it but no money refunded

16 messages · Page 1 of 1 (latest)

astral hinge
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same thing for me aswell xddd

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insane website

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there support is worse then theyre products

honest bear
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Just refund it. It's not worth it.

grave rover
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How do I refund it ?

astral hinge
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u have to wait for cashapp to complete it which takes 2-3 days

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and then u gotta submit a refund which days like

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1-7 business days

honest bear
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Demand that their support refunds it, and if they don't then you'll have to threaten with legal action. Talk with Cashapp and see if they can help you with the fraudulent charge.

grave rover
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Damn

honest bear
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Deal with it as if your money has been stolen.

inner tendonBOT
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From CatOfSachse
This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

vocal portal
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Pending charges can take 5 to 10 business days to fall off. Contact Shadow if you need further assistance.

vocal portal
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Then you’ll need to wait.

honest bear
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Unfortunately they're right.