today when i tried to go in my shadow it was logged out, when i try to log in i get this message, i tried to change my password, it doesn't send me an email to change it, when i go to the support page nothing shows up, it has happened to me before but it fixes itself in an hour but today it doesn't want to fix, please any help?
#i can't log into my account
15 messages · Page 1 of 1 (latest)
so no one is going to help?
From Gelgoog
@finite edge This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form
Shadow - Support (FR)
Use the bottom link
thank you, i pressed that same like 50 times it just gives me ablank page
so when i send the support am supposed to receive an email confirming the ticket right? well i didnt get any email
Did you check your spam?
I’m sorry to say but support has been lagging
Well they will get back to you soon I still haven’t gotten back with since yesterday