#Multiple issues after not using shadow for a few weeks

7 messages · Page 1 of 1 (latest)

quaint cobalt
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Hi there,

I am using Shadow PC from macOS and I haven't used it for the last two weeks or so. When I opened the Shadow app yesterday it spent quite some time installing some updates or something.

Now I am experiencing multiple problems when using shadow:

  1. In streaming service, often time things become unresponsive. For example, the taskbar below, the start menu, some icons in Steam app, and the list goes on. There are times I am unable to turn off the v-machine from within but having to use the shutdown from Troubleshooting. Also, "restart streaming" and "close streaming" and then manually reconnect do not fix the problem.

  2. The shutdown machine (red round icon with a cross) from the macbook touchbar is not responsive; similarly, "turn off machine" from quick access menu does not work either. As I mentioned in (1), I need to use Troubleshooting to turn off my shadow. However, other buttons such as "restart stream" and "close streaming" work.

  3. If use "close streaming" button and reconnect to streaming service, the resolution will be automatically reset to 1440:900 (can't remember the exact number, but something that is low).

  4. Dualsense controllers, which worked finely before the pause of two weeks, stopped working. In particular, when connect my controller with both bluetooth and usb-c, an error prompted with code SC-104. Restart the machine, and closing the machine from within and then restart as indicated by the prompt, do not fix the issue.

I checked the driver information in G-force Experience and all drivers are supposed to be up to date. Many restarts, v-machine, streaming app, my macbook itself, do not fix the problem. Does anyone know what is the problem and how can they be fixed?

New edit: in the first launch after these two weeks, all my steam games had file integrity issues such that they could not run.

Many thanks!

sour token
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You tried in other device than is not the MacBook?

quaint cobalt
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Also, in case this information is useful: in the first launch after these two weeks, all my steam games had file integrity issues such that they could not run.

sour token
sour token
quaint cobalt