I've been receiving Error code G-468 for a couple hours now. Services Status says everything is fine, when it is clearly not. Is Shadow investigating this incident? What is being done to prevent this from happening in the future?
#Can't log in
vivid hawk
quasi egret
Did you get an email about a datacenter migration?
vivid hawk
No
vivid hawk
Shadow can decide to migrate my VM and block me from the services that I pay for?
quasi egret
They can decide to move your VM closer to you, yeah.
This is one of the causes of this specific error code.
Ask support if this is the case for you.
It might be something else.
vivid hawk
For the most expensive service of it's kind, the lack of support is alarming.
quasi egret
Did you contact them ?
vivid hawk
Yes
quasi egret
For the most expensive service of it's kind, the lack of support is alarming.
Wait what ? This is clearly the least expensive cloud computing service.
Anyway, this isn't the topic.
If you contacted support, you received a ticket creation confirmation email.
If so just wait for their answer, which will also come by mail.